Familjehotell i Berthen

"At check in we were informed that if we had "green cleaning" of the room we would receive free drinks in the bar. We ordered "green cleaning" but discovered that the only thing that was done was that the bed was made. We needed toiletpaper for example but that was not provided - and no free drinks. That´s perfectly fine but why boast about it at check-in. The room (and the hotel) was a bit worn done and our bathroom was damaged by moisture around all the walls, the sink was leaking and the floor under it was puddled. The floor in the shower had big cracks and the top surface of the floor was missing on several parts. The telephone in the room was stone dead. No connection at all. The room thermostat was out of order which made the room to cold. We also had drinks in the hotel bar. Both an Aperol Spritz and a Mojito tasted just plain water. This is not a 4-star hotel. Far from it. Really disappointed. By the way. When we checked in we were informed that the minibar was free of charge. That seemed really nice and a generous gesture, but the fact was that the minibar contained of just one bottle - filled with water...... Just one more thing. Who is the clever man (or woman) that installed the sliding door to the bathroom whick make everything in the bathroom and everyone in it visible?"

"Ett fantastiskt bemötande i receptionen Ett bra hotell för genomresa. Enkelt att hitta, lätt att parkera och bra tysta rum med sköna sängar "

"Placeringen av hotellet mitt i centrum och mitt emellan de bägge tågstationerna Lille de Flanders och Lille Europe. Bokade singelrum med 2st väldigt smala enkelsängar, 80cm. Inte så behagligt och endast lakan som täcke. Väldigt enkel frukost."

"Mycket vackert och trevligt hotell med serviceminded personal. Stort härligt rum med vattenkokare. Utmärkt med parkeringen in på gården som vi verkligen uppskattade. Trevligt mrd alla arrangemang framför hotellet samtidigt sol loppisen La Braderie. Vi återkommer gärna till detta mysiga hotell i ett gammalt kloster. "

"Ett väldigt fint och bekvämt boende som håller hög standard. Väldigt sköna sängar, fint badrum, AC, många kanaler på TV:n, streamer till kläder samt hårblås finns. Kaffe, te och vatten på rummet. Utmärkt frukost med mycket att välja på. Läge precis vid tågstationen, med fler parkeringshus i närheten (vi varande 30 Euro/natt). "