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Recensioner av Mountain Lake Lodge

3.5 out of 5
Mountain Lake Lodge
14735 Sylvan Drive, Bigfork, MT

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 285 av 409 recensioner" "
8 - Bra i betyg. 85 av 409 recensioner" "
6 - Okej i betyg. 24 av 409 recensioner" "
4 - Dåligt i betyg. 10 av 409 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 409 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

4/10 Dåligt

Alberto M.

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff was friendly and the Pizza was good, that's about it. The hotel is very understaffed, the property is run down, the grounds are not well kept and the room's cleanliness was very dissapointed....there was even dog food/treats under the sofa bed. That was disgusting plus there was pet hair all over the room.
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Annika

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff was extremely friendly and helpful. Very great property and beautiful views. Great place to stay.
Svar från Richard 20 maj 2024
Dear Annika,Thank you for your kind words and for staying with us.We Look forward to hosting you in the future.

10/10 Fantastiskt

Ishita

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent property friendly front desk staff and beautiful location
Bodde här 1 natt i maj 2024
Svar från Richard 20 maj 2024
Thanks for staying with us. And for your kind comments!

6/10 Okej

Jake

Reste med familjen
Gillade: Personal och service
Staff was great. When I booked it said there was a nice restaurant but that doesn’t exist. It’s still a great view and check in was great they had everything ready to go when we got there. The room was clean but someone left the heater on so it was 95 degrees when we got there. All in all I would still come back
Bodde här 1 natt i maj 2024
Svar från Laura 13 maj 2024
Thank you for your feedback

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Laura 13 maj 2024
Thank you for your feedback. We appreciate it. Come back and see us again.

10/10 Fantastiskt

Stevan, Mead

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great time thank you
Bodde här 2 nätter i maj 2024
Svar från Laura 6 maj 2024
Thank you for your feedback. We appreciate it . Come back again.

10/10 Fantastiskt

Sarah

Bodde här 1 natt i april 2024
Svar från Laura 13 maj 2024
Thank you for your feedback. We appreciate it and hope to see you again.

8/10 Bra

Stephen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The parking lot is really tight until you get used to it. The steps, shower, hot tub, and the grounds lack an awareness for mildly handicapped guests; a few more hand-holds would be a good improvement. That said, this place is a major step up over most of the places that I've stayed in the last year; and I tend to stay in the best available places. If this is how the place is always run you can't go wrong.
Bodde här 1 natt i april 2024
Svar från Laura 14 apr. 2024
Thank you for your feedback. We hope you come back and see us again

10/10 Fantastiskt

Glen, Pinehurst

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great little small town hotel that had a great room and great staff. The views are great and the hottub area is great
Bodde här 1 natt i april 2024
Svar från Laura 14 apr. 2024
Thank you for your feedback! So glad you enjoyed your Stay!

10/10 Fantastiskt

Mandy

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Laura 14 apr. 2024
Thank you for your feedback! We look forward to the next time!

8/10 Bra

Amanda

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Rooms were dated but nice, it is pet friendly so some rooms had a slight animal odor. We were upgraded from 1 room to another due to the fireplace not working. Was fine because the original room also had an odor. Staff was nice, helpful and accommodating. Restaurant was nice, friendly staff, and great food. Would stay again. Unfortunately the weather wasn't great so views were limited but that's just bad luck.
Bodde här 1 natt i mars 2024
Svar från Laura 27 mars 2024
Thank you for your feedback. We appreciate it.

10/10 Fantastiskt

Patty

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are beautiful and the staff wonderful
Bodde här 2 nätter i mars 2024
Svar från Laura 25 mars 2024
Thank you for your feedback. come again

10/10 Fantastiskt

Kimberly

Bodde här 1 natt i mars 2024
Svar från Laura 14 apr. 2024
Thank you for your feeback! Come see us again !

10/10 Fantastiskt

Angela

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was extremely friendly and helpful.
Bodde här 1 natt i mars 2024
Svar från Laura 21 mars 2024
Thank you for your feedback ! We hope you visit us again.

10/10 Fantastiskt

Jenifer

Reste med familjen
Gillade: Personal och service och bekvämligheter
Check in was easy and staff was so kind.
Bodde här 1 natt i mars 2024
Svar från Laura 17 mars 2024
Thank you for your feedback . Come see us again.

10/10 Fantastiskt

Precious Angelica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property has a very homey, cozy and calm feeling. I would recommend this big time!!!! Staff are very nice and accommodating!
Bodde här 1 natt i mars 2024
Svar från Laura 10 mars 2024
Thank you for your feedback! We really appreciate it. Come back soon.

8/10 Bra

Shelby

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Laura 3 mars 2024
Thank you for your feedback. We appreciate it!

10/10 Fantastiskt

Andrew, Polson

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent gem overlooking Flathead Lake.
Bodde här 1 natt i februari 2024
Svar från Laura 26 feb. 2024
Thank you for your feedback. We hope to see you again!

10/10 Fantastiskt

Susan Carol

Bodde här 1 natt i februari 2024
Svar från Laura 26 feb. 2024
Thank you for your feedback! We hope to see you again.

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cozy and clean.
I really enjoyed the 24 hour access to the outdoor hot tub.
Bodde här 2 nätter i februari 2024
Svar från Laura 26 feb. 2024
Thank you for your feedback. We appreciate it! Come see us again!

10/10 Fantastiskt

Kelly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2024
Svar från Laura 26 feb. 2024
Thank you for your feedback. We are glad you had a nice stay! See you next time.

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful and dog friendly
We've stayed here twice while planning our move back to Montana. The rooms are more like suites...very comfortable, dog friendly, clean and in great condition! The staff is always friendly, the restaurant has great dinners (we've even eaten there when we originally lived in Montana). We've referred many friends to stay here as well.
Bodde här 1 natt i februari 2024
Svar från Laura 26 feb. 2024
Thank you for your feedback! Come visit again!

10/10 Fantastiskt

Mianne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect
From the minute we arrived we were amazed with the staff, cleanliness of the property, to the views. We will definitely be coming back, and highly recommend.
Bodde här 1 natt i februari 2024
Svar från Laura 19 feb. 2024
Thank you for your feedback! We appreciate it and look forward to the next time!

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was awesome. The big jetted tub was just what we needed on a snowy winter evening. I used Expedia to book it and wish I would have booked directly. I would have got a better deal. Still the hotel is excellent.
Bodde här 1 natt i februari 2024
Svar från Laura 15 feb. 2024
Thank you for your feedback. We are so happy you enjoyed your stay with us!

10/10 Fantastiskt

Will

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gorgeous!
Bodde här 1 natt i januari 2024
Svar från Richard 1 feb. 2024
Thank you very much for your complement.We look forward to seeing you again soon.

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Second time we’ve stayed here. Love the separate bedroom, deck and fireplace.
Bodde här 1 natt i januari 2024
Svar från Kim 2 feb. 2024
Thank you, please come back again.Kim

10/10 Fantastiskt

Angela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Laura 25 jan. 2024
Thank you for your feedback! We look forward to next time.

8/10 Bra

Julie

Gillade: Renlighet och personal och service
beautiful grounds. staff was very friendly. room was very comfortable. Only problems we had were that the fireplace (electric) was not working. It would have put out some heat, but was mainly aesthetic. So it was no big deal as there was another source of heating. And for some odd reason we could not get the TV to turn off. We finally had to unplug it. The remote worked as we could change the channels and volume control worked. It just wouldn't turn off. Other than that - I would definitely recommend this hotel. The attached restaurant, Riley's, was pretty awesome. We had a huge family gathering that basically took up the whole restaurant. They did a fantastic job of serving us and the food was good.
Bodde här 2 nätter i januari 2024
Svar från Kim 2 feb. 2024
I am sorry about your problems with the TV and fireplace. Just had all of the TV boxes changed out and are still working on troble shouting. I remember your family and you were all really nice and alot of fun. Thank you for staying with us. Kim

10/10 Fantastiskt

Chelea

Bodde här 2 nätter i januari 2024
Svar från Laura 8 jan. 2024
Thank you for your feedback ! We areso happy you enjoyed your stay with us!

10/10 Fantastiskt

Jeffrey, FPO

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Laura 8 jan. 2024
Thank you for your feedback! We appreciate it!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay!
We love this place. Great location for exploring Woods Bay and Bigfork. The 24hr outdoor hot tub and the jacuzzi tub in the room (not all rooms) are the best! Room did seem to need a little help. The fireplace was not working unfortunately and the heating was either too hot or too cold. But we will be back.
Bodde här 1 natt i december 2023
Svar från Laura 8 jan. 2024
Thank you for your feedback! We are addressing the fireplace issue. We are looking forward to welcoming you back!

10/10 Fantastiskt

Jack, Issaquah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have stayed here before, enjoy the quiet and the staff is great
Bodde här 2 nätter i december 2023
Svar från Laura 7 jan. 2024
Thank you for your feedback, We appreciate your feedback!

6/10 Okej

Michelle

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Don't expect any housekeeping services
We stayed 4 days and 3 nights and learned on the 3rd day that housekeeping doesn't service the room except every 3 days. So I guess they serviced it the DAY WE CHECKED OUT? We were out of kleenex, almost out of TP, had to go to the front desk and ask for more soap and bath towels and we had to empty our own trash. Not very impressed due to the lack of service.
Bodde här 4 nätter i december 2023
Svar från Kim 2 feb. 2024
Michelle We do service on request, but always on the third day. I am sorry the front desk didn't explain that to you on check-in. we will try to do better letting our guest know about our policy. I am sorry you had to empty your own trash we would of gladly serviced your room if we had known you requested it. Kim

8/10 Bra

James

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The hotel is an aging beauty. It’s a great venue, has an amazing location and extremely friendly and accommodating staff. Riley’s restaurant is great! However, the hotel is showing its age and sorely needs redecorating and refurbishing. Wallpaper is peeling. Furniture is a little beat up (the bed was new and great!), and cleaning leaves a lot to be desired. The couch pillows were disgusting! The gas fireplace didn’t work. There were cobwebs behind the furniture. This “aging beauty” is a wonderful place and with some updating, care and attention could still be brought back to excellence! Until then I’ll have to stay elsewhere. I may return to enjoy the restaurant however.
Bodde här 3 nätter i december 2023
Svar från Laura 15 feb. 2024
Thank you for your feedback!

10/10 Fantastiskt

Krystle

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Laura 18 dec. 2023
Thank you for your feedback. We appreciate it and are glad you enjoyed your stay!

10/10 Fantastiskt

iain

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Mountain Lake Lodge is situated with views of Woods Bay and beyond from every unit.
Bodde här 3 nätter i november 2023
Svar från Happy customer 2 dec. 2023
Thank you for your feedback! Come see us again.

8/10 Bra

Kyle

Very remote, no uner drivers not much to eat
Bodde här 1 natt i november 2023
Svar från Laura 30 nov. 2023
Thank you for your feedback.

6/10 Okej

SCOTT

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
A few steps and it would be better
No room servicing so out of coffee, shampoo and soap. Helpful front desk resolved the problem, but why? TV didn't work correctly.
Bodde här 2 nätter i oktober 2023
Svar från Kim 3 nov. 2023
I am very sorry you ran out of coffee and shampoo, but I am glad our desk clerk was able to help you. We do offer daily room service on request as stated in your registration check-in form and posted at our front desk. thank you Kim

8/10 Bra

Brian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The view to Flathead Lake is a terrific amenity. It would be nice if there was a trail or designated route to hike along the lake front.
Bodde här 2 nätter i oktober 2023
Svar från Laura 25 okt. 2023
Thank you for your feedback! Come and visit again:)

8/10 Bra

Christopher

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my stay, would recommend.
Bodde här 5 nätter i oktober 2023
Svar från Laura 23 okt. 2023
Thank you for your feedback! We greatly appreciate it!

10/10 Fantastiskt

Monica

Bodde här 4 nätter i juli 2023
Svar från Laura 23 okt. 2023
Thank you for your feedback!! We appreciate hearing from you!

8/10 Bra

Laurent

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing
Staff very nice. Beautiful view and atmosphere amazing !
Bodde här 1 natt i oktober 2023
Svar från Laura 21 okt. 2023
Thank you for your feedback! we do appreciate it :)

10/10 Fantastiskt

Brenda

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a beautiful location and check in and out easy.
Bodde här 1 natt i oktober 2023
Svar från Kim 16 okt. 2023
Thank you for staying with us, please come again.Kim

10/10 Fantastiskt

Ronald W

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The accommodations and staff were wonderful!!
Bodde här 1 natt i oktober 2023
Svar från Laura 27 okt. 2023
Thank you for your feedback! We hope to welcome you again!

8/10 Bra

Jeffrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023
Svar från Laura 11 okt. 2023
Thank you for your feedback. We appreciate it.!

10/10 Fantastiskt

Wayne, RIGBY

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very refreshing to enjoy the setting, the staff and the other guests.
Bodde här 1 natt i oktober 2023
Svar från Laura 11 okt. 2023
Thank you for your feedback. We appreciate it , and hope to welcome you back

8/10 Bra

Amy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Laura 9 okt. 2023
Thank you for your feedback. We appreciate it!

4/10 Dåligt

Chelsi Lynn

Gillade inte: Renlighet och boendets skick och faciliteter
* Slight sewage smell to water * TV (Spectrum) resets every 20 mins on both tvs and takes 10 minutes to start back up * Bed very uncomfortable and hard * Floors dirty * Shower floor very slippery * Cobb webs all over rooms * Very outdated * Sliding door doesn’t lock or is very tricky * No secondary curtains behind blackout curtains so had to keep them drawn at all times
Bodde här 4 nätter i september 2023
Svar från kim 15 okt. 2023
I am very sorry about your stay. I will address your issues with our staff. we have just recently updated our spectrum TVs and yes have been having problems and we have contacted Spectrum to fix them.

10/10 Fantastiskt

Lisa

Bodde här 2 nätter i oktober 2023
Svar från Laura 25 okt. 2023
Thank you for your feedback! We appreciate it!

10/10 Fantastiskt

Gayle

Bodde här 3 nätter i augusti 2023
Svar från Laura 22 okt. 2023
Thank you for your feedback! We appreciate it ! Come again:)