Hotell nära Biltmore Park

“Excellent 🌟”

“Very clean and comfortable ”

“The location is excellent - easy walking in downtown Providence. The staff are great and the rooms are clean and maintained. My only quibble is the "city view" room on the second floor provided not much of a view. Also, there is a small table in the room, but no chair (an uncomfortable bench too awkward to work with) so working in the room was not possible. ”

“The place was great and we loved it ”

“Providence Mall and numerous restaurants within 5 min walk. Hotel also has restaurant but we didn't utilize. Hotel clean, all staff encountered were friendly and helpful. Was our first stay but will definitely go back.”

“Wonderful time. Best part. Complimentary shuttle. Made things a lot easier. Driver Jen was awesome. Her knowledge of the area made us want to come back and check out other things.”

“Dated hotel. Providence downtown is an unsafe mess. Staff wrongly charged us for parking service. Refunded but still a hassle.”

“Clean. Spacious room. ”

“They were working on elevators. Only 1 out of 3 were working. The one that was working broke with several people on it including a father, his son, and daughter. They were stuck for 25 mins. There was a picture of a pool on the website, and there was no pool. They advertised a hot breakfast buffet but did not have any. When I went to the front desk to ask a girl with braids gave me attitude like I was screaming when I was perfectly calm. There was smoke i. The elevator from them jackhammering,...

“Highly recommend the Loft as it was a beautiful space. The Heddle room has a glass window in the door to the bathroom. Technically you could shower in privacy but I would rather a solid door. Staff handled an issue with our original room well. They were immediately available when I called and provided both a short term (moving rooms for the night) and long term solution (fixing the issue) plan within ten minutes. Heddle room is a good option if you need a place to sleep and will be otherwise...

“Our room was great. Staff were helpful but only remote. Bathroom was poor. Several toilets clogged and some showers not working. Kitchen was not clean. Location was great although off site parking is an issue. Good cheap restaurants in area. Nighttime noisy with cars burning out. For a cheap night stay and dealing with hostel conditions this place is good for a short stay with money to enjoy Providence.”

“The room was boiling hot, the sheets and entirety of the room were dirty, the staff was extremely rude and unhelpful. I came back to the building around 10:30 at night and had gotten locked out of the building and with no proper explanation I was told that I couldn’t come back in to at least get my things until check out time in the morning. When I called, the staff member on the phone had accused me of sneaking people in when I was barely ever even in the room, I only used it to store my things...

“Staff support was lacking, door locked upon arrival. Staff was already gone contacted Expedia and never heard back from the staff of hotel or Expedia.”

“Overall a good stay. Staff was attentive to needs and room was clean for the most part. I did see mold behind the dispensers in the shower that was gross and could probably be addressed with some tilex spray but overall decent. ”