Hotell i Bir Jdid

“When confirming, the wrong phone number was given, which led to us not being able to reach the accommodation for check-in. This led to us having to contact hotels.com, who gave us an email address. We emailed the accommodation with no response after several hours. This led to us arriving at the accommodation very late at night with three children. Of which one child is only 3 years old. Once at the accommodation, the sheets were dirty, the floor, the bathroom, the kitchen, the sofa beds were all...

“House was very dirty, no heat, kitchen cabinets and drawers all broken and filthy, mold in the refrigerator, bathroom fixtures broken, shower clogged. Property manager didnt address any of the issues, refused to bring additional wood for chimney and blankets, didn’t even come when power went out because of storm. Property manager attempted to come in the house with vendors to install cinema system during our stay, Very rude, unprofessional and cheap.”