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Recensioner av Ansty Hall

4 out of 5
Ansty Hall
Main Road, Ansty, Coventry, England

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 30 av 51 recensioner" "
8 - Bra i betyg. 8 av 51 recensioner" "
6 - Okej i betyg. 7 av 51 recensioner" "
4 - Dåligt i betyg. 5 av 51 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 51 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,8/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Gillian

Bodde här 2 nätter i april 2024
Svar från Silvia 10 maj 2024
Thank you for your 5/5 rating.

6/10 Okej

Monique

Reste med sin partner
Gillade: Renlighet och personal och service
Nice little place, stayed for a murder mystery and upgraded my room. Room was nice, a little dated but does add character - beautiful gardens.
Bodde här 1 natt i april 2024
Svar från Erwin Middel, General Manager 13 apr. 2024
Thank you for your review following your stay with us. We are still working on improving the quality of our bedrooms and we hope you choose to return to us in the future.

6/10 Okej

Roslyn

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Building work and access to the dining room.
Bodde här 1 natt i mars 2024
Svar från Erwin Middel, General Manager 8 mars 2024
Thank you for your review, I'm sorry that your stay wasn't to your expectations due to building work and acces to the dining room. We do hope you choose to stay with us again when all the works have completed.

10/10 Fantastiskt

debra

Bodde här 1 natt i februari 2024
Svar från Erwin Middel, General Manager 10 feb. 2024
Thank you for your 10/10 rating.

4/10 Dåligt

Thomas

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The place needs a refresh
The bathroom had black mould growing on the ceiling and around the grouting. I requested a room change which took around 30 minutes. The room they moved me to had the same issue. The rooms are dated. The electric heater is poor. The bed was uncomfortable. The tea and coffee facilities were good. I had to walk outside in the rain to get to and from my room to the main hotel. There was a renovation taking place whilst there so hopefully they are doing the rooms as well as the lobby space. The staff were friendly and helpful. The breakfast was tasty. Overall it was overpriced for the quality provided.
Bodde här 3 nätter i februari 2024
Svar från Erwin Middel, General Manager 10 feb. 2024
Thank you for your review. I would like to apologise to you that your stay was not to satisfaction. We are indeed undergoing renovation to improve in all area’s off the hotel. Unfortunately the room you stayed in has not been done yet. We do hope you choose to stay with us again and notice the changes that have been made.

10/10 Fantastiskt

Stuart

Bodde här 1 natt i februari 2024
Svar från Erwin Middel, General Manager 10 feb. 2024
Thank you for your 10/10 rating.

10/10 Fantastiskt

Thales

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Erwin Middel, General Manager 24 dec. 2023
Thank you for your 10/10 rating.

10/10 Fantastiskt

Tracey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable bed, clean, friendly staff and good value for money.
Bodde här 2 nätter i november 2023
Svar från Erwin Middel, General Manager 15 nov. 2023
Thank you very much for your 5* review, we are looking forward welcoming you back to the hotel in the future.

6/10 Okej

Brian

Bodde här 2 nätter i oktober 2023
Svar från Erwin Middel, General Manager 26 okt. 2023
Thank you for your review, it's unfortunate to see that you gave us a 6/10 rating when according to our feedback you enjoyed the room and service had been great. However your grumble seem to have been with the taxi company which has nothing to do with the hotel. I'm sorry that the taxi company let you down and do hope you choose to stay with us again.

8/10 Bra

Robert

Bodde här 1 natt i oktober 2023
Svar från Erwin Middel, General Manager 24 okt. 2023
Thank you very much for your 8/10 rating.

10/10 Fantastiskt

Grant

Bodde här 2 nätter i oktober 2023
Svar från Erwin Middel, General Manager 24 okt. 2023
Thank you very much for your 10/10 rating.

4/10 Dåligt

Bonnie

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Won't be returning
Booked a double room - got a twin disabled room, so the shower was about chest height, making hair washing a pain. I went back to reception to tell them I had booked & paid for a double & the response was 'sorry, that's all we've got & we're fully booked, you can speak to the manager in the morning if you like' (the manager was not available in the morning!) They should not take bookings if they do not have the rooms that you pay for.
Bodde här 1 natt i september 2023
Svar från Erwin Middel, General Manager 30 sep. 2023
Dear Bonnie,Thank you for leaving a review and I'm sorry to hear that you won't be returning to the hotel. I would like to apologise to you that you were not given the room you had originally booked with us. I will pick this up with the team. Unfortunately we were fully booked that night and therefore unable to change your room later on.

8/10 Bra

victoria

Bodde här 1 natt i september 2023
Svar från Erwin Middel, General Manager 14 sep. 2023
Thank you for your 4* rating.

10/10 Fantastiskt

helen

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean rooms and friendly staff
Bodde här 1 natt i september 2023
Svar från Erwin Middel, General Manager 13 sep. 2023
Thank you very much for your 5* review.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight stay
Room was clean and tidy, staff friendly and helpful. Would stay again
Bodde här 1 natt i augusti 2023
Svar från Silvia , Hotel Guest Services Manager 28 aug. 2023
Dear Richard, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to working with you again in the future. Many thanks.

10/10 Fantastiskt

Darren

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Erwin Middel, General Manager 3 aug. 2023
Thank you for your 10/10 rating.

10/10 Fantastiskt

Frances

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a fabulous day at a wedding, no complaints about anything except the very very pricey drinks…! I’ve paid less in London!
Bodde här 1 natt i juli 2023
Svar från Erwin Middel, General Manager 3 aug. 2023
Thank you very much for your review, I'm glad you had a fabulous day at the wedding. We hope you choose to stay with us again in the future.

10/10 Fantastiskt

Emma

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay! Lovely food in the main restaurant too
Bodde här 1 natt i juli 2023
Svar från Erwin Middel, General Manager 29 juli 2023
Thank you very much for your review following stay. I’m delighted that you had a great stay with us. We hope you choose to stay with us again in the future.

8/10 Bra

Debbie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely stay
Went with a wedding party hotel beautiful set in lovely grounds staff very friendly restaurant staff very good and very friendly with my grandson rooms very clean and well equipped
Bodde här 2 nätter i juli 2023
Svar från Erwin Middel, General Manager 25 juli 2023
Thank you very much for your review, I'm delighted to read your stay went well with very friendly staff and the rooms to be well equipped. We are hoping you choose to stay with us again in the future.

10/10 Fantastiskt

Darryl

Bodde här 2 nätter i juli 2023
Svar från Erwin Middel, General Manager 25 juli 2023
Thank you very much for your 10/10 rating.

10/10 Fantastiskt

Jessica

Bodde här 2 nätter i juli 2023
Svar från Erwin Middel, General Manager 10 juli 2023
Thank you for your 10/10 rating.

6/10 Okej

Jackie

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från Erwin Middel, General Manager 3 juli 2023
Thank you for your rating, I'm sorry you were not overly satisfied with your stay. If you like to discuss this any further please do not hesitate to contact us directly.

10/10 Fantastiskt

victoria

Bodde här 1 natt i juni 2023
Svar från Erwin Middel, General Manager 19 juni 2023
Thank you very much for your 10/10 rating.

2/10 Väldigt dåligt

Ingrid

Bodde här 1 natt i juni 2023
Svar från Erwin Middel, General Manager 19 juni 2023
I would like to apologise that you were not satisfied with your stay, if you would like to send any comments in so we can take your feedback on board on our road to improve.

8/10 Bra

Didem

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Although the rooms are quite tired and old fashioned, the grounds are charming. The staff has been very attentive and friendly.
Bodde här 1 natt i juni 2023
Svar från Erwin Middel, General Manager 19 juni 2023
Thank you for your review following your recent stay with us. We are working hard in updating the hotel and we hope you choose to stay with us in the future to see the differences.

10/10 Fantastiskt

Josephine

Bodde här 1 natt i juni 2023
Svar från Erwin Middel, General Manager 30 juni 2023
Thank you for your 5* rating.

10/10 Fantastiskt

Joanna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would go again
It was a lovely relaxing atmosphere. Was very clean and the staff was very friendly. Kids loved it and the room was so much bigger then thought it would be,would go again
Bodde här 2 nätter i juni 2023
Svar från Erwin Middel, General Manager 5 juni 2023
Thank you very much for your review following your stay. We are looking forward serving you again in the future.

10/10 Fantastiskt

Paul

Bodde här 2 nätter i maj 2023
Svar från Erwin Middel, General Manager 22 juni 2023
Thank you very much for your 5* rating.

10/10 Fantastiskt

ERIC

Bodde här 1 natt i maj 2023
Svar från Erwin Middel, General Manager 1 juni 2023
Thank you very much for your 10/10 rating.

4/10 Dåligt

Fadeke

Gillade: Renlighet och personal och service
Bodde här 1 natt i maj 2023
Svar från Erwin Middel, General Manager 1 juni 2023
Thank you for your review, I'm sorry you were not satisfied with your stay. Would you please be so kind to provide feedback for the area's where we could improve?

6/10 Okej

Brian

Bodde här 2 nätter i maj 2023
Svar från Erwin Middel, General Manager 19 juni 2023
Thank you for your rating, I'm sorry you were not completely satisfied with your stay.

8/10 Bra

David

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is a lovely looking hotel and we were looking forward to staying there as it is very convenient to an event in a village three miles away. However we were a bit disappointed as despite there being a picture of a spa/swimming pool on Google they do not have a pool or a gym and I expected there to be a pool. Also the rooms were very clean and the hallways repainted but a bit dated. There were no sockets near the bed, no air conditioning, a very hard bed and the room was very warm though cooled down when we opened the windows. The showers had poor flow rate and weren’t very warm. I don’t mind paying a premium for a room in such a lovely building but think it needs modernisation.
Bodde här 1 natt i maj 2023
Svar från Erwin Middel, General Manager 30 maj 2023
Thank you very much for your review following your stay with us. I'm sorry you where disappointed that we do not have a swimming pool. Unfortunately there are photo's on Google that shows we have one, however I can assure you these are posted by 3rd parties unrelated to the hotel. We are currently undergoing renovation and improvement plans for the hotel and hope you choose to stay with us again in the future to see the changes that we are making.

10/10 Fantastiskt

Tina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Lovely hotel
Bodde här 1 natt i maj 2023
Svar från Erwin Middel, General Manager 28 maj 2023
Thank you for your 10/10 rating.

10/10 Fantastiskt

Louise

Bodde här 1 natt i maj 2023
Svar från Erwin Middel, General Manager 28 maj 2023
Thank you very much for your 10/10 rating.

10/10 Fantastiskt

Ben

Bodde här 2 nätter i april 2023
Svar från Erwin Middel, General Manager 28 apr. 2023
Thank you for your 10/10 rating.

10/10 Fantastiskt

Jane

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Business trip
Bodde här 2 nätter i april 2023
Svar från Erwin Middel, General Manager 22 apr. 2023
Thank you for your 10/10 rating.

10/10 Fantastiskt

Stuart

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stayed for a wedding
Room was really clean and spacious (extra thanks to v helpful cleaning staff!), with lovely grounds and location. Breakfast was ok but could have been better.
Bodde här 1 natt i april 2023
Svar från Erwin Middel, General Manager 20 apr. 2023
Thank you very much for your review, I'm delighted you enjoyed your stay with us and I will take your feedback regarding breakfast on board.

10/10 Fantastiskt

Peter

Bodde här 1 natt i mars 2023
Svar från Erwin Middel, General Manager 25 mars 2023
Thank you for your 10/10 rating.

10/10 Fantastiskt

Kevin

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very polite staff. Excellent double room with a large shower. Had dinner in the evening. Enjoyed the duck and red wine. Very indulgent cherry and chocolate moose too. Plenty of choice for breakfast. All in all an enjoyable stay. Would use again if I stay in the area again.
Bodde här 1 natt i mars 2023
Svar från Erwin Middel, General Manager 25 mars 2023
Thank you very much for your amazing review, we are looking forward serving you again in the future.

8/10 Bra

Silviya

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel and surroundings. I booked family room which should have had double bed and 2 single beds for my kids. On arrival, we were given a room with one double bed and a baby cot eventhough my younger child is 13. I have discussed with reception. The guy was super nice and understanding, however we weren't offered another room or extra bed. All 3 of us shared the bed so a bit tight considering the choice of hotel In the morning we went for breakfast just after 7am only to discover that breakfast is not served till 8am. I cant fault the lady in the morning as she has seated us straight away and was very attentive. She allowed us to have continental breakfast and didn't turn us away for which I was very grateful. I didn't want to ruin a nice weekend away but definitely could have been better. A bit disappointed If any family is thinking of staying there, I would recommend a call beforehand to make sure you got the right beds.
Bodde här 1 natt i mars 2023
Svar från Erwin Middel, General Manager 25 mars 2023
Thank you for your review following your recent stay with us. I have checked with the team to make sure that any requests for extra beds etc are being done in advance of arrival.We hope you choose to stay with us again in the future.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely stay.
Lovely stay, very nice surroundings, excellent breakfast. Staff very friendly. This is not the first time we've stayed at Ansty and it's always our first choice when we're in the Coventry, Birmingham area. We'll be back.
Bodde här 1 natt i februari 2023
Svar från Erwin Middel, General Manager 25 mars 2023
Thank you very much for your 10/10 review following your return to Ansty Hall. We are looking forward welcoming you back again on your next visit.

8/10 Bra

Scott

Gillade: Renlighet, personal och service och rummets bekvämlighet
Good but a bit of a walk
Generally very comfortable and quite. Breakfast was very pleasant with a good range of options. Check-in was disappointing. We walked from car park to reception. Were then told room was in annex, so had to take luggage back out past the car to the annex. Room however was great and spacious only let down by not having any milk to go in the morning tea.
Bodde här 1 natt i februari 2023
Svar från Erwin Middel, General Manager 25 mars 2023
Thank you for your review following your stay with us. I'm glad you finished your stay with a pleasant breakfast. We hope you choose to stay again with us in the future.

6/10 Okej

JIM

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Not what we had expected
Cold rooms on arrival, property needs a great deal of attention. Gone downhill since our last stay 5years ago
Bodde här 3 nätter i februari 2023
Svar från Erwin Middel, General Manager 25 mars 2023
Thank you for your review, I'm sorry this was not what you had expected from us. We have just changed ownership and are undergoing lots of changes which I hope you choose to see in the future.