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Recensioner av Best Western Plus Bass Hotel & Suites

2.5 out of 5
Best Western Plus Bass Hotel & Suites
1949 Village Dr, Leeds, AL

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 351 av 909 recensioner" "
8 - Bra i betyg. 286 av 909 recensioner" "
6 - Okej i betyg. 122 av 909 recensioner" "
4 - Dåligt i betyg. 85 av 909 recensioner" "
2 - Väldigt dåligt i betyg. 65 av 909 recensioner" "

8,0/10

Renlighet

8,6/10

Personal och service

7,2/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Carina

Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice hotell
We had a great stay on our way from Atlanta. Just spent a night at the hotel but had a good night sleep. Relaxing to sit down in the whirlpool for a while after a long flight.

10/10 Fantastiskt

Aulashua

Bodde här 1 natt i februari 2024

8/10 Bra

George

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pretty typical Best Western - clean, comfortable, good value. Right off of I-20, plenty of dining choices within a mile. Perfect for our one night stop traveling from Jacksonville FL to Memphis TN.
Bodde här 1 natt i april 2024

6/10 Okej

Troy

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Furniture had stains, Shower was dirty, most of the hotel smelled like weed
Bodde här 3 nätter i april 2024

6/10 Okej

Kristan

Reste med familjen
Gillade inte: Renlighet, personal och service och bekvämligheter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

bob

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful staff, clean rooms, only used as stop off Breakfast was disappointing
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Terry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Kimberly

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Housekeeping only showed up first day, had to go ask for towels rest of stay and no we didnt have door hanger out. Great location, good breakfast
Bodde här 4 nätter i april 2024

6/10 Okej

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place and clean for the money. Had free breakfast . It had biscuits, eggs and sausage wasn’t bad.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Elizabeth

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice property right off I20.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Dog friendly meant the most to me!!! All other services and amenities were great too!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Shan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only thing I didn’t like is the extra charge on card. Front desk staff was friendly got you in for check in expeditiously. Breakfast was served in morning and hotel was convenient to everybody
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Patisia

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The hotel is outdated. There is no hot tub. The area was cold and pool water was cold too! When we asked whether it was heated we were told it wasn’t but made it seem like the room was heated because they mentioned it had just been turned off! Well nothing changed the next day. Pillow and beds are not the best. Certainly needs updates!!
Bodde här 2 nätter i februari 2024

6/10 Okej

David

Gillade inte: Boendets skick och faciliteter
the parking area is terrible and I had ants in the bathroom
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Douglas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean comfortable stay.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Omar

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Helpful staff
Bodde här 1 natt i februari 2024

6/10 Okej

Michael A

Reste med familjen
Traffic noise
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Donald

Clean and friendly
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
That was one of the BEST shower heads in any hotel or resort that I have stayed in a very long time.
Bodde här 2 nätter i februari 2024

4/10 Dåligt

Jason

Reste med familjen
The hotel advertises an indoor poor, but it was so cold that it was unusable. I drove an hour for an indoor pool so this was a complete waste of my time and money. The staff was friendly, but not very helpful.
Bodde här 2 nätter i januari 2024

6/10 Okej

Stuart

Gillade inte: Boendets skick och faciliteter
Physical facility is average. Pool is indoor but not heated. Staff were friendly. We were in a room on the end near to the interstate so there was some traffic noise. Good location for eating options.
Bodde här 1 natt i december 2023

6/10 Okej

Melanie

Gillade: Personal och service
It's okay
We checked in early with no problem. The room maintained a musty smell and was lacking a side chair. We asked for one to be brought up and they gave us 2 dining chairs and one of them had a nasty sticky substance on the foot which left a tacky spot on the floor. The fridge was more of a freezer and we couldn't keep sodas in overnight for fear of them exploding. The breakfast was decent. So glad they had more than cereal and bagels or muffins. The "omelets" along with the bacon and sausage made for a good keto breakfast. The staff were all helpful and friendly. We might stay there again as it is in a convenient location.
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Lawrence

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

8/10 Bra

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Bradley

Affärsresenär
Gillade: Renlighet och bekvämligheter
Easy and convenient to access
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Gwendolyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet and relaxing.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Carol

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property, convenient and clean. Friendly staff.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Caleb

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Randall

Bodde här 1 natt i november 2023

8/10 Bra

Roberto

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Demaris

Bodde här 1 natt i november 2023

6/10 Okej

Brandon

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Good and bad stay
Loud upstairs neighbors. Kids were running in the room. My kids weren't quiet either, so not a huge problem.
Bodde här 1 natt i november 2023
Svar från bw 11 nov. 2023
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know

6/10 Okej

Blair

Bodde här 1 natt i november 2023

6/10 Okej

Liz

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från bw 14 nov. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 205-640-5300.Sincerely,General ManagerBest Western Plus Bass Hotel & Suites

8/10 Bra

Joel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the convenience of the location of the hotel staff was pleasant breakfast was clean and organized
Bodde här 1 natt i november 2023

8/10 Bra

Melanie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel - great location
Room was good, bed was okay, location was perfect. Service was great, very convivial.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Steven

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and comfortable, the provided breakfasts are never "good" but this was the first edible breakfast after hotels in Dallas, Asheville, and Andrews NC.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Susan

Bodde här 3 nätter i september 2023

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Won’t be back
Went here for a weekend. Bed was so uncomfortable we’re both aching. Guy when I checked in Friday evening was great. After that nobody at the counter cared about anything. Breakfast left a lot to be desired and one person was in the lot asking for money and stuff the whole time. They did nothing. Won’t be back to this one. Also hot tub was pictured and it’s been cemented over and sign says it out of service right now 😡
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Patrina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very kind and welcoming.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

John

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Hotel
Will stay there again
Bodde här 1 natt i oktober 2023
Svar från bw 11 okt. 2023
Dear john,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 205-640-5300.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Plus Bass Hotel & Suites

8/10 Bra

Elizabeth

Bodde här 3 nätter i oktober 2023

2/10 Väldigt dåligt

Robert

Gillade inte: Personal och service
Don't park there
My vehicle was backed into and damaged. Hotel management was un cooperative in addressing this matter.
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Jeffrey, Holly Springs

Bodde här 1 natt i oktober 2023

8/10 Bra

Bernadette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Rodrigo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Foi tudo muito certo
Bodde här 1 natt i september 2023

8/10 Bra

Sharon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We were pleased with our stay. Traffic was a little noisy but with the air running it was hardly noticeable. Beds were comfortable and the breakfast was good!
Bodde här 1 natt i september 2023

8/10 Bra

w.g.j.Peters

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prima hotel voor deze prijs
Bodde här 2 nätter i september 2023

6/10 Okej

Lois

Bodde här 2 nätter i september 2023