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Recensioner av Cocked Hat Hotel by Greene Kings Inns

3 out of 5
Cocked Hat Hotel by Greene Kings Inns
Rugby Road, Binley Woods, Coventry, England

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 90 av 275 recensioner" "
8 - Bra i betyg. 113 av 275 recensioner" "
6 - Okej i betyg. 40 av 275 recensioner" "
4 - Dåligt i betyg. 18 av 275 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 275 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Håkan

Gillade inte: Renlighet och boendets skick och faciliteter
Ok but not more...
Reception desk not manned all the time. Toilets not clean. Quite expensive for what you get.
Bodde här 3 nätter i oktober 2018

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Liz 9 maj 2024
Thank you for taking the time to leave a review.We appreciate your feedback and look forward to you staying with us again.

8/10 Bra

Daire

Gillade: Renlighet och personal och service
Good location for our stay in Coventry. Breakfast was really good
Bodde här 3 nätter i mars 2024

8/10 Bra

Laura

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A nice hotel attached to a pub/restaurant so good dining options easy to park with it’s own car park and close to a retail park for shops.
Bodde här 2 nätter i januari 2024

4/10 Dåligt

Mrs Helen

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very disappointing.
The only good thing about our stay was clean bedding, linen and bathroom. The room was in need of a very deep clean and redecorate. One skirting board was very dirty and plaster was coming off the wall by the exit door. The hostess tray had 2 teabags and 2 tubes of coffee with 4 sachets of milk!! Not overly generous, so after a 5hr journey, we had to choose - afternoon cuppa or morning tea. The room was cold - the radiator didn’t work and the feed in pipe was lukewarm, so no hot water going into the radiator itself. There was a musty smell because the room wasn’t heated well. The staff were polite but very indifferent. We didn’t get the impression that they were very happy in their job. It took an age for our drinks and meal to arrive. The meals were disappointing and not very hot. We’d hate to think how long we’d have to wait if it was busy. We ordered around 5:45pm. It was 7:15pm before we’d finished our main meal and one of us had a coffee. Following our evening meal experience, we decided that we'd have breakfast elsewhere.
Bodde här 1 natt i december 2023

8/10 Bra

Jane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Simon

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

8/10 Bra

GARY

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very comfortable although another chair would have been useful, plus it was quiet, my wife loved the complimentary toiletries, the bed was so comfortable too. The breakfast was absolutely delicious and the staff were very accommodating about substituting items. We had decided before arriving that we'd have our evening meal at the hotel too, unfortunately there were 2 instances that marred the enjoyment of the dinner. On the first night my chips were hard and undercooked, I told the waitress who was nonchalant saying that they had a lot of complaints about the chips on a regular basis, on the second evening, after our meals had been delivered to the table, the waitress asked if we wanted anything else, we asked for salt - to be told that they didn't have any as it was all being used in the restaurant, we rectified that by speaking to the gentleman at the bar. Also my friend's steak was cold, it was taken away to be 'sorted' when it came back it was the same steak, still with the sauce on the top which was now slightly congealed and although the steak was warmer on the surface, it was only marginally warmer on the inside. Overall though we had a pleasant stay and we have already booked to return in March
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

8/10 Bra

Colin Paul

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, easy to find and park
Bodde här 1 natt i september 2023

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Nice, but no heating
Lovely room for our family of 5. Was more likened to a mini apartment, with two rooms and a kitchen. Free parking, friendly check in, good location. My only gripe, is that there was no central heating. There was a mobile heater in one of the rooms, but not the other. When asked if the heating could be put on, they reluctantly boosted the thermostat in the foyer, and said it would heat up the room and that the staff member would come back and check in 20min. Suffice to say, the heating never came on and no one came back to check. Now, i'd rather the hotel were just upfront and said, we are not putting on the heating (for whatever reason) and give us another heater. With 3 children, one of which was 2yr, i felt was unacceptable.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Sandra

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good last minute business trip
Stayed here last minute as I was teaching in the area, quick and easy process, food was good in the pub, good value for money in hotel and bar.
Bodde här 3 nätter i september 2023

2/10 Väldigt dåligt

Stuart

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Jamie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Cocked Hat is a gem. Fantastic staff, especially Liz who welcomed us uopn arrival and took great care of us while we were there every morning at breakfast. A true pleasure to stay here and is on my list for a revisit next trip. Thank you so much!
Bodde här 4 nätter i augusti 2023

8/10 Bra

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Adequate and clean stay
This is a cute hotel that looks like is getting some needed attention/work done. Our kids were upset the tv’s in our rooms weren’t working, but not enough to call about.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Stephen

Bodde här 1 natt i augusti 2023

8/10 Bra

louise

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Nicola

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent value for money
We travelled from Glasgow for a family party, only needed a family room for two nights.. was pleasantly surprised at the size of our accommodation, 2 rooms 3 beds, TVs in both rooms, big bathroom and a kitchen.
Bodde här 2 nätter i juli 2023

8/10 Bra

Harry

Affärsresenär
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Bodde här 1 natt i juli 2023

8/10 Bra

Craig

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

James

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good value for money, massive family room with good facilities, friendly staff at the pub and overall a good experience.
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Christopher

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Rebecca

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful
Lovely warm friendly helpful staff recommendations 💯
Bodde här 1 natt i maj 2023

8/10 Bra

Chris

Bodde här 2 nätter i maj 2023

8/10 Bra

Paul

Bodde här 1 natt i maj 2023

8/10 Bra

Lisa

Bodde här 1 natt i maj 2023

8/10 Bra

Charles

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Viv

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023

8/10 Bra

Sean

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i februari 2023

4/10 Dåligt

Darryl

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Grubby with cold shower
Cold shower Thursday morning. Roadworks until 03.30am. Grubby ‘family’ room
Bodde här 4 nätter i januari 2023

8/10 Bra

Graham

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Kay

Bodde här 1 natt i januari 2023

8/10 Bra

Alison

Bodde här 1 natt i januari 2023

2/10 Väldigt dåligt

Nick

Bodde här 1 natt i december 2022

4/10 Dåligt

Chris

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Fire alarm with a dangerous reaction
Moderate room next to what sounded like a worksite all night. Additionally, there was a fire alarm in the night (these things happen). However, there were no staff for a long long time to deal with it. No sense of urgency or focus on the potential danger. A serious safety risk that was extremely worrying
Bodde här 1 natt i december 2022

6/10 Okej

Ciaran

Bodde här 2 nätter i december 2022

8/10 Bra

Chris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
clean and comfortable room if on the small side , especially the bathroom Staff were all friendly and helpful
Bodde här 2 nätter i december 2022

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022

4/10 Dåligt

Michael

Affärsresenär
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2022

8/10 Bra

Jenny

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Great staff and food. Should have been warned about road closure, would have avoided 50 minute drive rather than 7 minute arrival. Rooms need updating, basic and shower over bath without adjustment not good for not avoiding washing hair which when your hair takes over an hour to dry is a pain. Carpet old and stained. Bed was comfortable.
Bodde här 1 natt i november 2022

4/10 Dåligt

Vicki

Bodde här 1 natt i november 2022

4/10 Dåligt

Jayne

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022
Svar från Chris 30 sep. 2022
Dear JayneThank you for taking the time to leave us your review.Kind regardsChris & team

2/10 Väldigt dåligt

John

Gillade inte: Personal och service och bekvämligheter
Hit head hard on dormer ceiling when going to toilet in the night. Very noisy as at same level as overpass that ran all night ! Nowhere to relax except in pub. This is NOT a hotel, but pub with rooms in a different area. I have written to the CEO of Greene King but no response !!
Bodde här 2 nätter i september 2022
Svar från Chris 14 sep. 2022
Dear JohnThank you for your feedback and comments in your recent review regarding the issues you experienced during your recent stay with us. I am saddened to hear we did not provide you with a great overnight experience & I have tried unsuccessfully to contact you today by phone so would ask if you could contact myself, Chris Heap, General Manager to discuss your recent stay with us personally on my mobile 07554 014046.

10/10 Fantastiskt

Lynne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Excellent as usual, spotlessly clean, great staff .
Bodde här 1 natt i september 2022
Svar från Chris 12 sep. 2022
Dear LynneThank you for your amazing 10/10 review and stating that your stay was excellent, room spotlessly clean and our staff gave great service. We look forward to your next stay with us again

6/10 Okej

Steven

Bodde här 1 natt i augusti 2022
Svar från Chris 9 aug. 2022
Dear Steven Thank you for your recent review. Kind regards Chris

8/10 Bra

Peter

Reste med sin partner
Gillade: Renlighet och personal och service
The room was clean, the bed was comfortable, the staff and the food was great, especially the breakfast, my only gripe is there was no drawers in the room to store clothes in, so living out of the suitcase.
Bodde här 1 natt i juli 2022
Svar från Chris 3 aug. 2022
Dear Peter Thank you for your fantastic review we are so pleased you had a good nights sleep, your room was clean, bed comfortable and the staff and food (particularly breakfast ) were great. I will pass your comment on reference the lack of storage drawers on to the senior management and hotel projects team. We look forward to you staying with us again soon Kind regards Chris & Team

10/10 Fantastiskt

Graciela

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, very convenient to have pub and hotel, with own parking and surrounding grounds
Bodde här 1 natt i juli 2022
Svar från Chris 25 juli 2022
Dear Graciela Thank you for your fantastic high scoring review. We are really pleased you found our staff very friendly and also very convenient to have pub and hotel together, with its own 100 parking spaces and surrounding garden grounds. We look forward to you staying again very soon Kind regards Chris & team

10/10 Fantastiskt

Leila

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable stay, staff were very accommodating, highly recommend this place.
Bodde här 4 nätter i juli 2022
Svar från Chris 25 juli 2022
Dear Leila Thank you for your amazing high scoring review and for highlighting our very accommodating staff and comfortable rooms. Its great to know our guests would highly recommend us Kind regards Chris & Team

10/10 Fantastiskt

Malini

Reste i grupp
Bodde här 1 natt i juli 2022
Svar från Chris 16 juli 2022
Dear Malini Thank you for your recent review and for scoring us 10/10 (100%) It is really great to hear you had a fantastic hotel stay with us & we look forward to you staying again soon Kind Regards Chris & team