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Recensioner av Crowne Plaza Birmingham NEC, an IHG Hotel

4 out of 5
Crowne Plaza Birmingham NEC, an IHG Hotel
Pendingo Way Natl Exhib Ctr, Birmingham, England

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 482 av 1001 recensioner" "
8 - Bra i betyg. 334 av 1001 recensioner" "
6 - Okej i betyg. 108 av 1001 recensioner" "
4 - Dåligt i betyg. 45 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 32 av 1001 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Svend

Bodde här 4 nätter i januari 2024
Svar från Paris Dhillon 28 jan. 2024
Dear Svend,Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Tobias

Gillade: Personal och service och boendets skick och faciliteter

8/10 Bra

Michelle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint hotell med fräscht rum även om märktes att började bli gammalt. Frukusten var tråkig och smaklös, Det enda veganska var flingor med soya och frukt. Däremot var maten vi beställde från room service underbar. Trevlig personal.
Bodde här 2 nätter i september 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Joanne Coney 27 juni 2016
Hello TRaveller, Thank you for your 5 Star rating which is most appreciated. Kind regards,

2/10 Väldigt dåligt

Rickard, Falsterbo

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Useless airport pick up
Worst pick up service ever. Took me a lot of time finding out that they descided not to show up. Cost på 10£ to get there and not even a sorry from the personell.
Svar från Joanne Coney 18 juni 2016
Dear Rickard Thank you for your review. We are extremely sorry to hear this feedback, we would apologise profusely for this error. Your feedback is extremely valued by us and we have therefore passed this onto our team and we will endeavour to ensure this does not happen again. We really hope this does not prevent you from returning to the hotel, we would be delighted to welcome you back in the near future. Again, please accept our deepest apologies for any inconvenience caused. Kind Regards David Steel, General Manager

10/10 Fantastiskt

Alison

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

RACHEL

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were all really friendly and efficient. Stayed one night only as visiting the Arena. Very good stay
Bodde här 1 natt i maj 2024
Svar från matthew 17 maj 2024
Dear Rachel, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

8/10 Bra

Karen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was lovely clean and in a lovely location walking distance from airport but far enough away for it to be peaceful. We had a room on the 5th floor it was clean and a good size bed was not great but ok for 1 night my only fault for my stay was waking up at around 4am when i heard what i think was a washing machine above me i have a feeling the floor above 5th is for staff maybe and thats where they have their laundry done so would avoid the 5th floor if possible
Bodde här 1 natt i maj 2024
Svar från matthew 10 maj 2024
Dear Karen, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, ]Crowne Plaza NEC

6/10 Okej

Lizzie

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Stayed here for my partners 30th as we had plans at resorts world so we stayed here for the weekend. I booked a standard queen size room, when first seeing the room it looked lovely big smart tv in the room the only down fall about this room is the air conditioning as it didn’t seem to get cool in the room it was constantly warm also the toilet when sitting down it felt as if you was leaning forward I noticed that there was a crack on the tile as tho the toilet had previously broke and just been quick fixed. Can’t give any reviews about the staff as they didn’t really interact with us apart from the woman who checked us in other than that was a nice stay
Bodde här 2 nätter i maj 2024
Svar från Marina Orac 6 maj 2024
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fantastiskt

Kath

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från matt 17 apr. 2024
Dear Kath, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

2/10 Väldigt dåligt

Nathan

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Room was very outdated for the price and the air system was not working making it very hot to sleep. Very disappointing for a Crowne Plaza. Would not recommend based on this experience. Staff & bar/restaurant were good.
Bodde här 1 natt i mars 2024
Svar från matthew 23 mars 2024
Dear Nathan, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza Nec

8/10 Bra

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från matthew 14 mars 2024
Dear Paul, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

10/10 Fantastiskt

Shane

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service
Bodde här 1 natt i mars 2024
Svar från matthew 12 mars 2024
Dear Shane, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

10/10 Fantastiskt

Jeffrey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel right next to arena, clean spacious rooms, lovely breakfast, very pleased would definitely recommend
Bodde här 1 natt i mars 2024
Svar från matthew 3 mars 2024
Dear Jeffrey, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

4/10 Dåligt

Graham

Gillade inte: Personal och service
overall a bit like a carry on film in the hotel ,
Bodde här 1 natt i februari 2024
Svar från matt 1 mars 2024
Dear Graham, Thank you for taking the time to write your review. We are sad to hear of the shortfalls you experienced while staying with us, your comments have been passed to the relevant head of departments as we use feedback such as yours to improve our service We really hope we have the opportunity to welcome you back to the hotel as we would like to give you the true experience at the Crowne Plaza Birmingham N.E.C. Kind regards, Crowne Plaza Nec

8/10 Bra

A

Bodde här 1 natt i februari 2024
Svar från Paris Dhillon 15 feb. 2024
Dear Guest, Thank you for taking the time to rate your stay with us. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards,

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från matthew 14 feb. 2024
Dear Guest, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient and Comfortable
Stayed for a show at Resorts Arena. Very comfortable stay, friendly and helpful staff and fabulous breakfast.
Bodde här 1 natt i februari 2024
Svar från matthew 14 feb. 2024
Dear Michelle, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Paris Dhillon 28 jan. 2024
Dear Sarah,Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

10/10 Fantastiskt

Katie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fabulous
Fabulous position, my daughter and I had a wonderful time. Lovely room, lovely breakfast and very kind helpful staff.
Bodde här 1 natt i januari 2024
Svar från Paris Dhillon 28 jan. 2024
Dear Katie,Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

4/10 Dåligt

Hilary

Bodde här 2 nätter i januari 2024
Svar från Paris Dhillon 28 jan. 2024
Dear Hilary,Thank you for taking the time to rate your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

8/10 Bra

Andy

Gillade inte: Renlighet
Bodde här 1 natt i januari 2024
Svar från Paris Dhillon 28 jan. 2024
Dear Andy,Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

10/10 Fantastiskt

Sharon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent stop over before and after a flight
Bodde här 1 natt i januari 2024
Svar från Paris Dhillon 28 jan. 2024
Dear Sharon,Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

6/10 Okej

Ghalib

Bodde här 1 natt i januari 2024
Svar från Paris Dhillon 28 jan. 2024
Dear Ghalib, Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

10/10 Fantastiskt

Shaun

Gillade: Renlighet och bekvämligheter
Bodde här 1 natt i december 2023
Svar från Paris Dhillon 28 jan. 2024
Dear Shaun,Thank you for taking the time to tell us about your experience at Crowne Plaza BIRMINGHAM NEC.Please know that your feedback is extremely valuable to us and we hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please do not hesitate to contact us. Sincerely,ParisFront Of House Manager

6/10 Okej

Mark

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Property was ok, very dirty under the bed I realized when I dropped something. We had a few issues, air conditioning didn’t work, no toilet rolls and conditioner which they fixed when we asked. Convenient location and nice bar
Bodde här 8 nätter i december 2023
Svar från Paris Dhillon 3 jan. 2024
Dear Mark, Thank you for providing us your feedback, we appreciate all feedback given and use feedback like yours to make improvements on service. We are glad you enjoyed some aspects of the stay and appreciate your constructive feedback. We really hope that this does not prevent you from returning to the hotel.Kind Regards,

10/10 Fantastiskt

tesfai

Gillade: Renlighet
Bodde här 2 nätter i december 2023
Svar från Paris Dhillon 3 jan. 2024
Dear Tesfai, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards,

10/10 Fantastiskt

Gary

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 2 nätter i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fantastiskt

Elaine

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fantastiskt

Colin

Affärsresenär
Gillade: Renlighet och bekvämligheter
Very clean and good service
Bodde här 3 nätter i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fantastiskt

Holly

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
5 stars
Bodde här 1 natt i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fantastiskt

TM

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent stay
Great hotel, fantastic location for concert at Resorts world arena, excellent rooms . Breakfast was very good with many choices. Bar area was busy but then it was Xmas week , had a good atmosphere. Car parking cost £10.
Bodde här 1 natt i december 2023
Svar från Paris Dhillon 3 jan. 2024
Dear TM, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards,

10/10 Fantastiskt

Joanne

Gillade: Renlighet, personal och service och rummets bekvämlighet
Wonderful hotel , attended show at resorts world
Bodde här 1 natt i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards,

10/10 Fantastiskt

paul

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fantastiskt

Tracey

Bodde här 1 natt i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

2/10 Väldigt dåligt

A

Bodde här 2 nätter i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fantastiskt

Beverley

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

8/10 Bra

Paramjit

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly staff and good service.
Friendly welcome and very efficient service. Check out was stated as 11am, but there was no issue with us leaving 20 minutes after 11. We assumed the check out time was 12.
Bodde här 1 natt i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to leave a very kind review following your recent stay with us. We are extremely glad to hear that you enjoyed your stay with us and received exceptional service from our team. We look forward to welcoming you back soon! Kind Regards,

10/10 Fantastiskt

Angela

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient, easy walking distance to World Resorts Arena. Plenty of dining options and shopping next to the hotel. Great road transport links to motorways. Reasonable priced ample parking available. Room was spacious, clean, comfortable and quiet. Staff were friendly, helpful and polite. Plenty on reception so no queueing which was welcome after a long drive. Would definitely stay again!
Bodde här 1 natt i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to leave a very kind review following your recent stay with us. We are extremely glad to hear that you enjoyed your stay with us and received exceptional service from our team. We look forward to welcoming you back soon! Kind Regards,

8/10 Bra

Jennifer

Bodde här 1 natt i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards,

10/10 Fantastiskt

Jill

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel
This is a lovely hotel. It’s clean and comfortable nice big rooms. I booked this for myself and 2 friends. We wanted to stay close to the World Resorts Arena where we were seeing Donny Osmond. This is so close 5 minutes walk away. It’s in a beautiful setting too right by a lake. This would also be ideal for anyone flying from the airport. The breakfast was really nice. We paid for that at check in. Can’t fault this hotel.
Bodde här 1 natt i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for choosing to stay at Crowne Plaza Birmingham NEC. We are pleased to hear that you enjoyed your time with us. We pride ourselves on providing excellent service to our guests and strive to go above and beyond expectations. We hope to welcome you again soon! Kind Regards,

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Always a great stay.
This was our 4th stay, overall an excellent hotel great location if attending the NEC. Good breakfast choices from traditional cooked English to a continental style, plenty of cereal yoghurts and fruit available. Easy access from M42. We did not have an evening meal here so can’t comment, however bar area looked inviting. Plenty of eating places in the adjacent resorts world.
Bodde här 2 nätter i november 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for choosing to stay at Crowne Plaza Birmingham NEC. We are pleased to hear that you enjoyed your time with us. We pride ourselves on providing excellent service to our guests and strive to go above and beyond expectations. We hope to welcome you again soon! Kind Regards,

10/10 Fantastiskt

Damian

Bodde här 1 natt i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fantastiskt

Hemant

Gillade: Renlighet
Bodde här 1 natt i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

8/10 Bra

Chloe

Bodde här 1 natt i december 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay
Room was great as well as the staff. Great service from all and convenient location from Birmingham NEC
Bodde här 3 nätter i november 2023
Svar från matthew 14 feb. 2024
Dear Guest, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC

10/10 Fantastiskt

Stuart

Bodde här 1 natt i november 2023
Svar från Marina Orac 28 dec. 2023
Dear Guest, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards, Marina OracAssistant Front Office Manager

8/10 Bra

David

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Dinning service very slow Saturday night
Bodde här 2 nätter i november 2023
Svar från Matt 28 nov. 2023
Dear David, Thank you for your review, your comments are extremely important to us. The feedback we receive from valued guests like yourself, enables us to target problem areas and take the necessary steps to ensure similar situations are avoided in the future. We appreciate your candid feedback and welcome any opportunity to make improvements. I can assure you that your comments were passed on to our Food and Beverage Management Team to investigate and prevent this from happening again. Thank you for your stay and I hope we have the opportunity to welcome you back again soon. Kind regards, Crowen Plaza NEC

8/10 Bra

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access to the NEC. Good choice on the menu in the lounge and bar.
Bodde här 1 natt i november 2023
Svar från Matt 28 nov. 2023
Dear Lisa, Thank you for taking the time to leave such wonderful feedback, we are very happy to hear that we exceeded your expectations and your stay was overall a great experience. We look forward to welcoming you back again soon! Kind Regards, Crowne Plaza NEC