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Recensioner av Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

3 out of 5
Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
121 Riverchase Pkwy E, Birmingham, AL

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 679 av 985 recensioner" "
8 - Bra i betyg. 204 av 985 recensioner" "
6 - Okej i betyg. 60 av 985 recensioner" "
4 - Dåligt i betyg. 23 av 985 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 985 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Grace

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
We had a wonderful stay. It was clean and well maintained. The staff was friendly.
Bodde här 1 natt i maj 2024

8/10 Bra

Ernest

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Amanda

Reste med familj och småbarn
Front desk clerk was super friendly and helpful!!
Bodde här 1 natt i april 2024

8/10 Bra

VIRGINIA SISSY

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I WASN'T THERE LONG ENOUGH TO LOOK AROUND SORRY SHORT STAY
Bodde här 1 natt i april 2024

8/10 Bra

viviana, Pelham

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Gretchen, thiensville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Kimyetta

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay in 2BR suite. Awesome breakfast!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Douglas

Bodde här 1 natt i mars 2024

8/10 Bra

Patrece

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy check in and out. Breakfast was good.
Bodde här 4 nätter i mars 2024
Svar från Lillian 27 mars 2024
Thank you so much for your kind words! Please rest assured that your comments have already been shared with the team! We work very hard to create so much more than just a stay. We aim to create a memorable experience and from the looks of things, we got it right. Please come back soon!

10/10 Fantastiskt

Martha, Birmingham

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Lillian 27 mars 2024
We thank you for choosing Homewood Suites Riverchase and greatly appreciate this review. While there are many things to love about our hotel, it is the work of our team that truly makes for an exceptional experience. We trust that their warmth and genuine hospitality helped you to feel at ease from the moment that you entered our front doors and that our well-appointed accommodations were the perfect escape at the end of a busy day. Please feel free to join us again anytime and we hope to see you soon.

10/10 Fantastiskt

Belinda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean property! Friendly staff. Lovely breakfast and property.
Svar från Lillian 27 mars 2024
Thank you so much for your kind words! Please rest assured that your comments have already been shared with the team! We work very hard to create so much more than just a stay. We aim to create a memorable experience and from the looks of things, we got it right. Please come back soon!

8/10 Bra

Dema, cambridge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Lillian 27 mars 2024
We thank you for choosing Homewood Suites Riverchase and greatly appreciate this review. While there are many things to love about our hotel, it is the work of our team that truly makes for an exceptional experience. We trust that their warmth and genuine hospitality helped you to feel at ease from the moment that you entered our front doors and that our well-appointed accommodations were the perfect escape at the end of a busy day. Please feel free to join us again anytime and we hope to see you soon.

4/10 Dåligt

Brea

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed in this hotel on three occasions, and regrettably, my recent stay was the least satisfactory of them all. While trying to sleep, I experienced an immediate discomfort to my respiratory tract, likely due to allergens such as pet dander lingering in the air. This resulted in prolonged coughing spells that persisted for several hours. Throughout the night, I was disturbed by numerous unusual sounds emanating from within the hotel premises, making it challenging to attain a peaceful night’s sleep. Also, the shower head was continuously dripping, which added to the inconvenience and discomfort experienced during my stay. The rooms need to be renovated and refurbished to uphold the expected standards of comfort and aesthetics. I encountered an unfortunate incident with the front desk employee, who failed to acknowledge my Hilton Honors member status, attributing it to my booking through a third-party site. This discrepancy was surprising, as it had never posed an issue during prior stays. Even more disheartening was the lack of attentiveness displayed by the staff when I voiced my concerns regarding the aforementioned issues. Despite bringing them to their attention, they failed to document or address them adequately.
Bodde här 1 natt i mars 2024
Svar från Lillian 27 mars 2024
Thank you for your loyalty to our brand, and for selecting our hotel. I want to apologize for the challenges you faced during your stay. We appreciate you taking the time to give us feedback and we will use this information in improving our guest’s experience in the future. Thank you for your review, it would be a pleasure to welcome you back when your travels bring you back to the area.

8/10 Bra

Judy

Nice but, dated.
Bodde här 1 natt i mars 2024
Svar från Lillian 27 mars 2024
Thank you for taking the time to share your review with us. We are schedule to start renovations on the property guest suites. We look forward to seeing you and for you to see the new look of Homewood Suites.

8/10 Bra

Steven

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was fine..slow elevator, not a problem
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jim

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

6/10 Okej

William

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The rooms were worn out and/or poorly maintained. The bathtub faucet was running even with the faucet cranked shut. The faucet spigot was separated from the shower wall by an inch. The security bar on the door was missing a pin, making it loose. The bathroom garbage can was missing. The staff and lobby areas were nice, and the employees were nice.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Debbie

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet, great bed, good breakfast, clean, nice in every way.

6/10 Okej

Lillian

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Joseph

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jonathan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All in all it was a very nice stay. Very large suites and the shower was very nice. I would highly recommend staying here, thank you.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

LeAnn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice area. Great people working.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Tony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Love this place. 10 out of 10
Every time we go through Birmingham we stay here and it is always amazing. This trip Samuel was on the desk when we checked in and he did a fantastic job welcoming us and making us feel at home. A true asset to Hilton and a role model for how a front desk should be run.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Corey

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was clean and location was quiet. Staff and service were excellent. Traveled with my wife and daughter. Definitely recommend
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Shakeita

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I absolutely loved the property
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Dale

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Allison

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the location. Quietest hotel I’ve been in, in a very long time. Of course, the higher the floor the better. Staff was very helpful. There was an issue with the HVAC in the room I was assigned. They immediately moved me to another room on a higher floor! With attention to a few things this hotel would be just about perfect. For example, the tracks for the closet doors need to be cleaned up, possibly replaced. Closet doors don’t slide very well at all.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Fred, Becker

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pleasantly surprised at the cleanliness and quality of the compound. On the other hand the cost of having a pet was higher than any other place we’ve stayed. Regardless we will go back.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Shatoya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this definitely will stay here again!!!!
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Sandy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice spacious rooms- clean and comfortable. Staff was courteous and helpful. Breakfast was good. Fruit infused ice water in the lobby was delicious!!
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Lawrence E

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
worth the extra money
clean - spacious - loaded with amenities
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

barry

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel looked recently renovated. Rooms were nice and clean. Breakfast was hot and had a good variety. Staff was very helpful and polite.
Bodde här 1 natt i januari 2024

8/10 Bra

Donald

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel for a fair price.
Quick and easy check in. Property was nice and clean. Building looks to be in well maintained condition. Plenty of parking and well lit. Locked in a very safe and quiet location. Would stay here again for sure. Spacious lobby and a well stocked snack bar. Suite was nice and pretty spacious. Room was clean and comfortable. Great amenities in the suite, the bed was comfortable and pillows were okay. Staff was professional and friendly.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Kristi

Bodde här 1 natt i januari 2024

8/10 Bra

Accounts Payable

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfy and clean
The location was excellent and the staff was helpful and friendly. The only real issue I had was the microwave in my suite decided it needed a service call at 4:30 am. It proceeded to beep about every 45 seconds after that. I FINALLY got it to stop, but it was time to get up by then.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Mickey

Gillade: Bekvämligheter
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Jean

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful and Clean
We enjoyed our stay at the Homewood Suites in Hoover, AL. The room was beautiful and spacious. The shower was huge and comforting, the kitchen was efficient and clean. Very nice place to stay! They even had a free beer and wine happy hour in the lobby.👍👍👍
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Heather

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A quick overnite en route to Florida. Rooms are spacious, clean and comfy. Highly recommend.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Jasmine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay here
We were there for a tournament, and the hotel was great. Breakfast was good. Bed was super comfy and the sheets were amazing! I’d stay here again.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Jessica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Gerald

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

HENRY

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Clean and comfortable and in a great location for our needs. The staff were not very helpful at all. Just a very matter of fact attitude: "we must be out of water", "we don't clean the rooms on the weekend", and "breakfast is over at 9:30"
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Rick

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Linda

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Brenda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
1/2 way of 12 hour trip
Extremely Nice!
Bodde här 1 natt i december 2023

8/10 Bra

FAISAL

Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Zachary

Nice convenient location and clean updated hotel
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Alice

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was perfect for our family of 5; we selected the 1 king bed, 2 queen bed suite. I was surprised to find that this unit had 2 full bathrooms!! The staff was very welcoming and friendly.