Exteriör

Recensioner av Hyatt Regency Birmingham-The Wynfrey Hotel

4 out of 5
Hyatt Regency Birmingham-The Wynfrey Hotel
1000 Riverchase Galleria, Hoover, Birmingham, AL

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 623 av 1003 recensioner" "
8 - Bra i betyg. 194 av 1003 recensioner" "
6 - Okej i betyg. 90 av 1003 recensioner" "
4 - Dåligt i betyg. 42 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 54 av 1003 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Always consistently nice. I didn’t like to pay for parking.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Loni

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Janica at Frront desk and the valet people went above and beyond to help me . Motel itself is older but they updated it. Close to mall and eateries. I would recommend!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

William

Gillade: Renlighet
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Isabella

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Would definitely stay here again!
Bodde här 1 natt i april 2024
Svar från General Manager 29 apr. 2024
Dear Isabella,We're delighted you enjoyed your stay at Hyatt Regency Birmingham - The Wynfrey Hotel! Please come see us again soon.Cheers,The Wynfrey Management Team

8/10 Bra

Aimee

Gillade: Renlighet och personal och service
It was attached to a mall.
Bodde här 1 natt i april 2024
Svar från General Manager 26 apr. 2024
Dear Aimee,Thank you for the positive review. We hope you enjoyed your stay and look forward to welcoming you back for a five-star stay in the future.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Roberto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Cathrine

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything about our stay here was perfect! The staff were super helpful and courteous, our room was very clean, breakfast wasn’t the greatest (it only costs $1/day so we weren’t expecting it to be), but everything else was 10/10 excellent! We will definitely stay here again and would recommend it to others!
Bodde här 3 nätter i april 2024
Svar från General Manager 24 apr. 2024
Dear Cathrine,Thank you for choosing Hyatt Regency Birmingham - The Wynfrey Hotel and for taking a moment to share your five-star experience! We are thrilled to hear that our friendly service and standard of cleanliness met the mark for you on your recent visit. Your recommendation is the highest compliment we could receive, and we sincerely welcome the opportunity to host you again in the future.Cheers,The Wynfrey Management Team

6/10 Okej

John

Reste med sin partner
Gillade: Personal och service
Location to I65
Bodde här 1 natt i april 2024
Svar från General Manager 24 apr. 2024
Dear John,Thank you for your recent stay, and for taking the time to share your comments. We're happy to hear you appreciated our convenient location, which is ideal for accessing the interstate. We're grateful for your review, and we hope to have the opportunity to exceed your expectations the next time you're in the area.Cheers,The Wynfrey Management Team

8/10 Bra

Bonita

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My only complaint…the beds were uncomfortable. The linens were fine, but the mattresses need replacing. Hard spots, spongy spots…just not a luxurious or comfortable bed which made good rest impossible.
Bodde här 1 natt i april 2024
Svar från General Manager 22 apr. 2024
Thank you for your review. It's wonderful to know you had an enjoyable overall experience; however, we regret your disappointment with our beds. Guest comfort is of the utmost importance to us, so we'll be sure to share your feedback internally to ensure any opportunity for improvement is seized. We hope you will keep us in mind for the future, as we would love for you to come back and spend some more time with us.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

SONYA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

Deina

Reste med familjen
Not very well maintained
Bodde här 2 nätter i april 2024
Svar från General Manager 24 apr. 2024
Dear Deina,Thank you for your feedback. We are disappointed to hear about your experience with the maintenance of our property, as our team strives to ensure all guests enjoy a comfortable and pleasing environment during their stay. Your input is valuable to us, and we will address this issue promptly. We hope to have the opportunity to welcome you back and provide a more positive experience in the future.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Tasha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was clean, staff was nice. Would stay here again!
Bodde här 1 natt i mars 2024
Svar från General Manager 24 apr. 2024
Dear Tasha,Thank you for choosing Hyatt Regency Birmingham - The Wynfrey Hotel and for taking a moment to share your five-star experience! We are thrilled to hear that our friendly service and standard of cleanliness added to the enjoyment of your stay. It was a pleasure to host you, and we look forward to welcoming you back in the future for another memorable visit to Birmingham.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only thing I have as a negative comment is that our shower did not drain properly and we were standing in water
Bodde här 1 natt i april 2024
Svar från General Manager 22 apr. 2024
Dear Deborah,We at Hyatt Regency Birmingham - The Wynfrey Hotel appreciate your review. We apologize for the slow drain in your shower and will look into this to ensure this matter is resolved promptly. Nevertheless, we are pleased that you enjoyed your stay and would love to host you again in the future. Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Brandan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel and in a great location.
Bodde här 2 nätter i april 2024
Svar från General Manager 22 apr. 2024
Dear Brandan,Thank you for your recent stay with us at Hyatt Regency Birmingham - The Wynfrey Hotel. We are pleased to hear we met your expectations and look forward to hosting you again for another great experience. Cheers,The Wynfrey Management Team

6/10 Okej

Lisa

Gillade: Personal och service
Nice hotel but was met with a strong smell of pot smoke when waiting for the elevator from the parking garage. Every staff member that I encountered was super friendly and helpful. The room was average and noisy traffic could be heard throughout the night (sounded like I was right next to the Daytona speedway).
Bodde här 2 nätter i april 2024
Svar från General Manager 22 apr. 2024
Dear Lisa,Thank you for taking the time to leave a review. While we're pleased you enjoyed the warm hospitality from our team, we apologize for any inconvenience you experienced and will use your feedback to help us improve the comfort of future guests. We hope you'll consider coming back to us again soon for a more pleasant stay.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Dennis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything at this property was great will definitely book again.
Bodde här 2 nätter i april 2024
Svar från General Manager 17 apr. 2024
Dear Dennis,Thank you so much for taking the time to share your thoughts on your recent visit! We are delighted you thoroughly enjoyed your experience, and we look forward to your return! Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Tina

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the valet parking and in suite breakfast
Bodde här 1 natt i april 2024
Svar från General Manager 16 apr. 2024
Dear Tina,Thank you for sharing your experience at Hyatt Regency Birmingham - The Wynfrey Hotel! We're delighted you enjoyed our valet parking and in-suite breakfast services. Your satisfaction is our priority, and we're thrilled to have contributed to your comfort during your stay. We look forward to welcoming you back for another memorable visit.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Julie, Ellicott City

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was in a good area for my trip. Checkin was easy. Room was ok, although the shower door didn’t stay closed, and it only opens right next to the commode, and there’s not much room so it’s awkward getting in and out.
Bodde här 1 natt i april 2024
Svar från General Manager 14 apr. 2024
Dear Julie,Thank you so much for the five-star review. We're glad you enjoyed our convenient location and the warm, efficient service delivered by our team. We appreciate your feedback, which will help us improve the experience of future guests, and hope you'll join us again soon.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Jataria S

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

8/10 Bra

Justin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Highly recommend this hotel! Great location with shopping and dining options close by, safe area, and easy parking. Only negative feedback is that the bathroom had some hair on the ground and the typical, awful pillows that immediately deflate.
Bodde här 2 nätter i april 2024
Svar från General Manager 8 apr. 2024
Dear Justin,Thank you for your review and recommendation. We're thrilled you enjoyed your stay, including our prime location and parking. We also apologize for the slight lapse in cleanliness, and we appreciate your feedback about this and the pillows so we can speak with the appropriate team members and ensure improvements are made in time for your next visit. We look forward to seeing you again soon!Cheers,The Wynfrey Management Team

10/10 Fantastiskt

David

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice facilities.
Bodde här 1 natt i april 2024
Svar från General Manager 6 apr. 2024
Dear David,It was a pleasure hosting you at Hyatt Regency Birmingham - The Wynfrey Hotel! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.Cheers,The Wynfrey Management Team

8/10 Bra

Gwen

Reste med familjen
Dated facility. Service was ok.
Bodde här 3 nätter i mars 2024
Svar från General Manager 6 apr. 2024
Dear Gwen,Thank you for sharing your feedback with us. We understand that the ambiance and condition of our property play a significant role in your overall experience. Your feedback will be shared with our team to ensure that we continue to strive for excellence. We value your input and hope to have the opportunity to welcome you back. Thank you for staying with us at Hyatt Regency Birmingham - The Wynfrey Hotel.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Ahmad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i februari 2024
Svar från General Manager 3 apr. 2024
Dear Ahmad,Thank you for choosing Hyatt Regency Birmingham - The Wynfrey Hotel and for sharing your lovely five-star review. We are delighted you enjoyed your stay and look forward to welcoming you back for another memorable visit.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Doug

Affärsresenär, Reste med sin partner
Overall a nice place. Location felt a little cramp for driving in and out. Entrance and exit to parking was extremely tight to maneuver. Convenient for coming off of interstate and having a large mall attached was wonderful.
Bodde här 1 natt i mars 2024
Svar från General Manager 3 apr. 2024
Dear Doug,Thank you for choosing Hyatt Regency Birmingham - The Wynfrey Hotel! It's great to hear our convenient location served you well during your stay. We're also mindful of your concerns regarding parking access and the tight maneuvering, and we'll certainly consider that for improvement. Your insights help us enhance the overall guest experience, and we look forward to welcoming you back for another enjoyable visit!Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Bill

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and helpful staff, clean rooms and property.
Bodde här 1 natt i mars 2024
Svar från General Manager 3 apr. 2024
Dear Bill,Thank you for your review and for giving us a perfect rating. We take great pride in providing our guests with exceptional service and impeccable accommodations, so we are pleased that this was reflected in your experience at Hyatt Regency Birmingham - The Wynfrey Hotel. It was a pleasure having you here, and we hope you return soon.Cheers,The Wynfrey Management Team

6/10 Okej

Jeffery, Murfreesboro

Reste med sin partner
Dirty room and experience parking
Bodde här 1 natt i mars 2024
Svar från General Manager 29 mars 2024
Dear Jeffery,We're disappointed to hear about the issues you encountered with cleanliness and parking. Rest assured, we'll address these matters promptly with our team to ensure an improved experience for future visits. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

keidra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed my stay, I would stay again.
Bodde här 1 natt i mars 2024
Svar från General Manager 29 mars 2024
Dear Keidra,It warms our hearts to know that you enjoyed your stay with us overall, and we trust that everything was in order for your visit. Thank you so much for the perfect rating, and we hope to welcome you back to Hyatt Regency Birmingham - The Wynfrey Hotel again soon. Cheers,The Wynfrey Management Team

8/10 Bra

Jason

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mall attachment was a huge plus
Bodde här 2 nätter i mars 2024
Svar från General Manager 29 mars 2024
Dear Jason,Our team endeavors to deliver a top-of-the-line experience, and we're delighted that our proximity to the attached mall was something you enjoyed. Our team would love nothing more than to welcome you back to Hyatt Regency Birmingham - The Wynfrey Hotel, so come and see us again!Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Lawrence

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great front desk staff. On site restaurant w/ great free breakfast buffet. 2 story Galleria attached shopping mall. Lots to do!
Bodde här 1 natt i mars 2024
Svar från General Manager 27 mars 2024
Dear Lawrence,Thank you for sharing this lovely review of Hyatt Regency Birmingham - The Wynfrey Hotel. We're pleased you were impressed with our dedicated front desk team and delicious breakfast! Your thoughts are appreciated, and we hope you'll join us again. Cheers,The Wynfrey Management Team

4/10 Dåligt

Rebecca

Reste med familj och småbarn
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
Used water bottles in my room, lotion smeared all over the sink. Valet was slammed and took forever. Otherwise clean, all staff was extremely kind despite being very busy.
Bodde här 1 natt i mars 2024
Svar från General Manager 27 mars 2024
Dear Rebecca,We're grateful to have hosted you as our guest. It's great that you noticed our focus on friendly service; however, we're sorry you were disappointed with other aspects of your stay. Our housekeeping appreciates your feedback, and we'll strive to improve the efficiency of our valet service. We're confident we can exceed your expectations, and we hope you'll give us another chance. Cheers,The Wynfrey Management Team

6/10 Okej

Jason

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Not a bad place to stay the night. Just expected a little more based on the rating.
Bodde här 1 natt i mars 2024
Svar från General Manager 27 mars 2024
Dear Jason,Thanks so much for letting us know your thoughts about your recent stay. We'd love to hear more from you about what you feel we can improve upon, as guest satisfaction is of the utmost importance to us. It would be an honor to welcome you back anytime!Cheers,The Wynfrey Management Team

10/10 Fantastiskt

CHASITY

Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Lucy, AUSTIN

Reste med familjen, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They cancelled my without any explanation or reason. This is very disappointing and acceptable. I arrived to Alabama after driving 10 hours ready to rest and shower. I had no where to go with my daughter and mother at 1:00 am. We had to stay in our vehicle
Bodde här 1 natt i mars 2024
Svar från General Manager 27 mars 2024
Dear Lucy,While we thank you for taking the time to share your experience, we are incredibly sorry about the situation you encountered with the room being canceled. Please know this situation does not happen often and we will look into ways to avoid it in the future. We certainly hope we get a second chance to show you how wonderful our property really is.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Diane, Oak Park

Bodde här 1 natt i mars 2024

6/10 Okej

starr

Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Amy

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

William

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Denise

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
When I say everything was excellent that is what I mean. I am definitely booking here every time I go to Alabama
Bodde här 3 nätter i mars 2024
Svar från General Manager 24 mars 2024
Thank you so much for choosing to stay with us at Hyatt Regency Birmingham - The Wynfrey Hotel. We are thrilled to learn you had such a pleasant stay and appreciated our property. Your kind words are very welcome. We hope to see you again soon, as it was a pleasure having you.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Tracey, Toomsuba

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Great service
Bodde här 2 nätter i mars 2024
Svar från General Manager 21 mars 2024
Thank you for choosing Hyatt Regency Birmingham - The Wynfrey Hotel and for your positive feedback! We're thrilled to hear you had a wonderful stay. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Natapun, Huntsville

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från General Manager 21 mars 2024
Dear Natapun,Thank you for joining us at Hyatt Regency Birmingham - The Wynfrey Hotel. It sounds like you had an enjoyable stay with us in Birmingham! We appreciate your review. Please come back again!Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Heidi

Reste i grupp
Check in was easy. Mall connected to property. Lots of restaurants and places to shop around the mall also. Great location. Great rooms.
Bodde här 2 nätter i mars 2024
Svar från General Manager 19 mars 2024
Dear Heidi,It was such a pleasure to welcome you to Hyatt Regency Birmingham - The Wynfrey Hotel! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Receiving recognition for our lovely accommodations and efficient team is always appreciated as well! Thank you for your kind review and perfect rating, and we hope you return soon.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Dekethia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

6/10 Okej

Jesse

Bodde här 1 natt i mars 2024

6/10 Okej

Lucas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice bar but a little expensive. Area was easy on off for interstate
Bodde här 1 natt i mars 2024
Svar från General Manager 12 mars 2024
Dear Lucas,Thank you for your feedback and for choosing to stay with us. We are glad our hotel's convenient location worked well for your travel needs. It was an honor having you as a guest, and we hope you will consider returning to visit us the next time you are in Birmingham.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Erica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Extremely impressed. Staff was kind, valet was on top of it and most importantly rooms were very clean. Thank you!!
Bodde här 2 nätter i mars 2024
Svar från General Manager 8 mars 2024
Dear Erica,Thank you so much for choosing to stay with us at Hyatt Regency Birmingham - The Wynfrey Hotel. Our goal is to provide every guest with exceptional service, so we're delighted our friendly team was able to uphold this standard. It's also great to read our pristine accommodations were a highlight of your trip. The pleasure was all ours, and we hope to welcome you back soon.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
….
Bodde här 1 natt i mars 2024
Svar från General Manager 7 mars 2024
Dear Brian,Thank you for allowing Hyatt Regency Birmingham - The Wynfrey Hotel to host your recent stay. We appreciate you taking the time to share your positive rating, and we hope to have the pleasure of your company the next time you're in the area.Cheers,The Wynfrey Management Team

10/10 Fantastiskt

KANTRICE

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
..
Bodde här 2 nätter i februari 2024
Svar från General Manager 25 feb. 2024
Dear Brian,Thank you for your five-star review of Hyatt Regency Birmingham - The Wynfrey Hotel! We hope to welcome you back soon for another great stay.Cheers,The Wynfrey Management Team

8/10 Bra

Nikki

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay the bed a little too hard but overall everything was great
Bodde här 2 nätter i februari 2024
Svar från General Manager 23 feb. 2024
Dear Nikki,Thank you for taking the time to share your thoughts with our team. We are glad that you found us to be a great place to stay and all went well. Your feedback is important to us, and we will be sure to let our team know how you feel. It was a pleasure to have had you as a guest. Cheers,The Wynfrey Management Team

10/10 Fantastiskt

Sherri

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel and area great for shopping and dining
Bodde här 1 natt i februari 2024
Svar från General Manager 23 feb. 2024
Dear Sherri,Thank you for your fantastic review! We are glad you enjoyed your time at Hyatt Regency Birmingham-The Wynfrey Hotel and that our ideal location worked well for your travel needs. Again, we appreciate your feedback and look forward to your next visit.Cheers,The Wynfrey Management Team