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Recensioner av ibis Styles Birmingham Hagley Road Hotel

3 out of 5
ibis Styles Birmingham Hagley Road Hotel
313 Hagley Road, Edgbaston, Birmingham, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 204 av 544 recensioner" "
8 - Bra i betyg. 224 av 544 recensioner" "
6 - Okej i betyg. 69 av 544 recensioner" "
4 - Dåligt i betyg. 22 av 544 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 544 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Linus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra rum, helt okej frukost och bra förbindelser med buss in till kärnan av Birmingham.
Bodde här 4 nätter i juni 2017

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cancelled by Hotel
Was supposed to be staying in this hotel Monday-Wednesday. My stay was cancelled by the hotel on the Friday before. This was around 2 weeks ago. I have still not received a refund from the hotel or hotels.com. Hotels.com offered an alternative on the Friday and I was told this was the only option but this hotel didn’t work for me and I asked for a refund and was told this would be processed. I ended up booking another hotel at my own cost. At 4:30pm on the day I was supposed to check in, hotels.com offered 3 other hotel options, however, obviously this was too late.
Bodde här 2 nätter i juni 2023

2/10 Väldigt dåligt

Amanda

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Helen

Bodde här 1 natt i juni 2023

6/10 Okej

Terry

Gillade: Renlighet och personal och service
G
Never slept, could everyone in and out and conversation from next door and above
Bodde här 1 natt i juni 2023

8/10 Bra

Jonathan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023

8/10 Bra

Matthew

Bodde här 1 natt i juni 2023

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I had a good stay at the hotel. The only issue I had was on my first morning I had to take a cold shower as there was an issue with the plumbing. I let the reception know when I went out that morning, by the time I got back in the evening the issue had been resolved. I would stay again.
Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

Daniel

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Business Stay
Easy parking. Friendly check in. Clean and compact Breakfast good. Ideal business stop over
Bodde här 1 natt i juni 2023

8/10 Bra

Barrie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Arif

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Jane

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Doris

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Amelia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoyed my stay, recieved an email in the morning to inform me about an event which would mean noise and limited parking. The noise stopped when they said it would. When I arrived there was no parking but they found a space for me. Very pleased with this stay and the helpful staff.
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Clarence

Bodde här 1 natt i december 2022

8/10 Bra

Ruby

Bodde här 1 natt i april 2023

10/10 Fantastiskt

Miss

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service and friendly staff
Staff were really great. No food on site but they recommend places you can order in from and you can eat in the bar area. Clean room with everything you need. Would stay again.
Bodde här 2 nätter i april 2023

6/10 Okej

louise

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room
The room was really small and on a main road. The traffic was loud all Night. The hotel was clean, I had noisy “neighbours “ and had a competition the following morning so would have benefited from a room away from the road.
Bodde här 1 natt i april 2023

8/10 Bra

Vicki

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023

8/10 Bra

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Ok
Room was ok. Bed was not what I would of expected mattress did not a sheet over and looked old dirty. Instead a mattress topper had been placed on bed with sheet around it. The room itself had a few repairs done to it that were not what I would call satisfactory
Bodde här 2 nätter i april 2023

8/10 Bra

Steven

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not bad for the money
Not bad at all, the only negative.... breakfast was nothing fantastic and no hot options. Basic but i managed. Overall ok
Bodde här 1 natt i april 2023

10/10 Fantastiskt

BHAVIK

Bodde här 1 natt i mars 2023

6/10 Okej

Angus

Affärsresenär
Gillade: Personal och service
All OK, but shower took around 10 minutes to heat up, breakfast was very basic. Rooms quiet noisy, can hear other guests. For the price it was average / ok
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Betasha

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Happy stay
The hotel is modern and fresh, friendly staff and nice rooms. Bar in reception and free parking. Only 2 miles to broard Street £7 in a taxi. We will book there again.
Bodde här 1 natt i mars 2023

8/10 Bra

John

Gillade: Personal och service och rummets bekvämlighet
One night break
Apart from a disinterested welcome on arrival the staff were very friendly and helpful. For £85 the compact room was more than adequate and in the style of a premier inn. The room hadn’t been hoovered but it was by no means dirty. Overall a pretty decent hotel not far from the city centre. Continental breakfast was very nice with lots of choice.
Bodde här 1 natt i mars 2023

6/10 Okej

David

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
OK
I only stayed one night and although the room was very small it was adequate.
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Aline

Bodde här 1 natt i mars 2023

6/10 Okej

R

continental breakfast was a bit limited
Bodde här 2 nätter i mars 2023

6/10 Okej

david

Affärsresenär
Gillade: Personal och service
No food
I would not have stayed here if I had known there was no food available diner time or evenings and there was no hot breakfast just continental. Also only bottled beer at the bar so quite expensive for a pint . The place apart from that was good enough.
Bodde här 4 nätter i februari 2023

10/10 Fantastiskt

Ismail

Affärsresenär
Gillade: Renlighet och personal och service
Shower not very good taps broken no body gel
Bodde här 1 natt i februari 2023

6/10 Okej

david

Affärsresenär
Gillade: Personal och service
No evening food
Disappointed with no hot breakfast and no evening food had to fend for ourselves. I expected both when I booked or I wouldn’t have booked there .
Bodde här 2 nätter i februari 2023

8/10 Bra

Stephen

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Noisy room next door
Decent stay thin walls could hear next door talking and giggliglng all night . Went to sleep with the Tv still on . Got text when I woke up that the the volume was too high. It was only turned up because I couldn’t hear it for them talking loudly to one another. Cheekily they complained when they got back from the pub that the volume was disturbing them . Yet up to 10oclock before they went out they were very noisy . Some people just are so self centred and up their self . Ishould have complained about the but didn’t . Apart from thin walls it’s a decent hotel. I have stayed here many times with no problems.
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

sj

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Well done Simran and Anila!
A good hotel made great by Simran and Anila, the best front of house team ever
Bodde här 2 nätter i februari 2023

4/10 Dåligt

WAI SHUN

Bodde här 2 nätter i januari 2023

2/10 Väldigt dåligt

Warren

Bodde här 1 natt i december 2022

6/10 Okej

MR NARENDRAKUMAR N

Gillade: Renlighet, personal och service och rummets bekvämlighet
Poor Soundproofing but good.
It was a pleasant stay overall but let down by a number of issues.My wife and I came to Birmingham to look after my daughter’s two year old as she just had another baby. Therefore we chose Ibis just for sleeping and resting. First night was awful as we were kept awake by the occupants in the next room till 4 am. I went down to at 2am to complain about the noise to the night porter. Although the night porter took action the noise did not die down. We could also hear occupants using the toilet. Bottom line - poor inter-room sound proofing. The other point to note was that the shower tray and sink were damaged and should have been replaced before allowing new occupants.Hard to say what germs were lurking beneath the shower tray. Re parking I registered my car registration as required but was disturbed to receive a PCN two weeks later. Although we were compensated with a free breakfast for the disturbed night and have been assured that the PCN would be could cancelled our overall experience is somewhat marked. The hotel is nice otherwise with pleasant breakfast room and bar. Unfortunately no draught beer was available during my stay either.Broken pump.
Bodde här 4 nätter i januari 2023

10/10 Fantastiskt

Martin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Peter

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Steve

Bodde här 1 natt i december 2022
Svar från GM 11 dec. 2022
Hi Steve Thank you for the excellent review and we do hope we can welcome you again soon.

10/10 Fantastiskt

Brett

Bodde här 1 natt i december 2022
Svar från GM 8 dec. 2022
Hi Brett Thank you for the 10 out of 10 we hope we can welcome you again soon.

6/10 Okej

LEILA

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2022
Svar från GM 8 dec. 2022
Hi Leila Thank you for the review and we hope we may be able to welcome you again in the future

10/10 Fantastiskt

Emma

Bodde här 1 natt i december 2022
Svar från GM 5 dec. 2022
Thank you Emma for the 10 out of 10. We hope we can welcome you again soon.

8/10 Bra

Mark

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, on-site parking superb, rooms are due an update. Very helpful staff members.
Bodde här 1 natt i november 2022
Svar från GM 29 nov. 2022
Hi MarkThank you for the positive review and i a do hope we can welcome you back again soon

10/10 Fantastiskt

Neil

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Clean and modern but, basic. Bar, but no restaurant in the evening, so it's Deliveroo/Just-Eat etc
Bodde här 2 nätter i november 2022
Svar från GM 29 nov. 2022
Hi NeilThank you for the 5 out of 5 review and i do hope we can welcome you back again soon.

8/10 Bra

Simon

10/10 Fantastiskt

Arif

Bodde här 1 natt i oktober 2022
Svar från GM 30 okt. 2022
Hi ArifThank you for the 10 out of 10 review and i do hope we can welcome you again soon.Kind regards

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Not that impressed, sorry!
Staff were very nice. Room was a bit tired, needed a much deeper cleaning. Food was ok. Noise from extractor fan in the above room kept me awake most of the night.
Bodde här 1 natt i oktober 2022
Svar från GM 24 okt. 2022
Thank you for the review and i am sorry that not all elements of your experience were up to expectations. Rest assured your feedback is important and will be reviewed to ensure improvements are made.