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Recensioner av Leonardo Royal Hotel Birmingham

4 out of 5
Leonardo Royal Hotel Birmingham
245 Broad Street, Birmingham, England

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 1101 av 2030 recensioner" "
8 - Bra i betyg. 513 av 2030 recensioner" "
6 - Okej i betyg. 210 av 2030 recensioner" "
4 - Dåligt i betyg. 112 av 2030 recensioner" "
2 - Väldigt dåligt i betyg. 94 av 2030 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Synne Solveig

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great
Okey standard, nice hotel in general
Bodde här 1 natt i juli 2023
Svar från Leonardo Royal Hotel Birmingham 31 aug. 2023
Dear Synne,Thank you for choosing to stay with us at the Leonardo Royal Hotel Birmingham.Providing the highest level of hospitality is our number one priority and we are happy that we were able to make your stay memorable.Once again thank you for taking your time to share your feedback. We appreciate you choosing to stay with us.Many thanksLeonardo Royal Hotel Birmingham

10/10 Fantastiskt

Thorbjörn

Bodde här 1 natt i juli 2022
Svar från The team at Jurys Inn Birmingham 24 juli 2022
Dear Thorbjorn, Thank you for leaving a super 10/10 rating of your recent stay with us. We hope to be able to welcome you back to Jurys Inn Birmingham soon. Kind regards Sadish at Jurys Inn Birmingham

8/10 Bra

Magnus

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2022
Svar från The team at Jurys Inn Birmingham 24 mars 2022
Dear Magnus Thank you for taking time to leave a great rating of your recent stay. We hope we will be able to see you again soon. Kind regards The team at Jurys Inn Birmingham

10/10 Fantastiskt

Dick

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
👍👍 Great stay
Everything was top notch.
Bodde här 1 natt i november 2021
Svar från Katariina Reissaar 30 dec. 2021
Dear Dick, Thank you for choosing Jurys Inn Birmingham and for taking your time to share your feedback with us! I am delighted to read that you enjoyed your stay in our hotel. Please be assured that we are continuously working on improving our services to provide you with even better experience next time. Once again, thank you for choosing Jurys Inn Birmingham and we hope to have the pleasure of welcoming you back in the nearby future. Kind Regards, Katariina Reissaar Front Office Manager

8/10 Bra

Gordon

Affärsresenär
Gillade: Renlighet och personal och service
Nice quiet rooms, comfy beds and breakfast.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Mercedez-Jane

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Father stayed here, he loved it. Very comfy
Bodde här 1 natt i april 2024
Svar från Duty Manager 23 apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 Fantastiskt

ALISON

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
stayed overnight as was going to the Utility arena to watch Peter Kay, hotel really central 2 min walk to the arena plenty of bars restaurants near by. Excellent breakfast, staff excellent hotel spotless, parking on site, would recommend staying at this hotel.
Bodde här 1 natt i april 2024
Svar från Duty Manager 23 apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

2/10 Väldigt dåligt

Deri

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Duty Manager 23 apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 Fantastiskt

Thomas

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good Location and friendly staff. Room was Comfy and very clean too!
Bodde här 1 natt i april 2024
Svar från Duty Manager 23 apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 Okej

Lloyd

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Duty Manager 23 apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 Fantastiskt

Jurgita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and clean hotel, staff was amaizing to breakfast excellent
Bodde här 1 natt i april 2024
Svar från Duty Manager 23 apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 Okej

Sabrina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Duty Manager 23 apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 Fantastiskt

Beverley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a really nice room, comfy bed. Check in was a big problem. We checked in advance, although I understand check in time is 3pm and we arrived at 12 noon, it would have been kind if staff could allocate us a room before 3pm as we were waiting all this time.
Bodde här 1 natt i april 2024
Svar från Duty Manager 23 apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

8/10 Bra

Fiona

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel excellent, staff friendly and helpful breakfast awful
Bodde här 1 natt i april 2024
Svar från Duty Manager 23 apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

8/10 Bra

Ada

Reste med familjen
Gillade: Renlighet och personal och service
Nice location
Bodde här 1 natt i april 2024
Svar från Duty Manager 23 apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 Okej

Samuele

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great rooms, good amenities, poor communication regarding restaurant lunch availability.
Bodde här 3 nätter i april 2024
Svar från Duty Manager 23 apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 Okej

Samuele

Affärsresenär, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The amenities and rooms are high standards, as expected. Parking space next to the building (extra charge), gym, hotel umbrellas available for rental and room upgrade received with Expedia Gold customers. We had troubles having lunch at the restaurant or bar, even though advertised as available from 12:00 everywhere in the hotel, so don't rely on that. Overall a mixed bag, good infrastructures with room for improvement on management.
Bodde här 3 nätter i april 2024
Svar från Duty Manager 18 apr. 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

2/10 Väldigt dåligt

Esin

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Someone broke into my expedia account and used my money to book 2 nights at this hotel. When I saw what's happening I called the hotel and expdia immediately to report while theif was still accommodating at the hotel. They didn't do anything about it. Since s/he already checked in they just let her stay and didn't refund my money. I highly believe that they are part of this scam. Don't stay here they can steal your card information and fraud you too.
Bodde här 2 nätter i april 2024
Svar från Duty Manager 19 apr. 2024
Good Evening EsinI am sorry to hear about the experience you had via expedia.I have checked your reservation at the Leonardo Royal Hotel Birmingham and I can confirm we have not had your personal credit cards for the above reservation.I would strongly advise to contact the customer service at expedia about the problems you have hadKind RegardsDuty Manager

10/10 Fantastiskt

Janet

Reste med sin partner
Gillade: Renlighet och personal och service
Perfect for Symphony Hall excellent staff bedroom door looked as if it had been forced not a good loo. A little attention to detail around paintwork in bathroom would make a huge difference. These are small things but make a difference
Bodde här 1 natt i april 2024
Svar från Duty Manager 18 apr. 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 Fantastiskt

Raj

Affärsresenär, Reste med sin partner
Gillade: Renlighet och personal och service
Parking was not very easy
Bodde här 1 natt i april 2024
Svar från Duty Manager 18 apr. 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 Fantastiskt

Robert

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are excellent
Bodde här 1 natt i april 2024
Svar från Duty Manager 18 apr. 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 Okej

Trishan

Gillade inte: Renlighet
Bodde här 2 nätter i april 2024
Svar från Duty Manager 18 apr. 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

8/10 Bra

Peter, Clifton Hill

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to restaurants and conference centre
Bodde här 6 nätter i april 2024
Svar från Duty Manager 15 apr. 2024
Good Morning Thank you for taking your time on your recent stay at Leonardo Royal Hotel BirminghamWe will look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 Fantastiskt

Oscar

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was lovely. booked it as a last minute getaway for me and my fiancée with our 2 month old baby. They were very accommodating and the facilities were everything we needed including a mini fridge to store milk which was a bonus. The breakfast is well worth the money, omelettes made to order were delicious. We didn't have any evening meals but did use the bar which was relaxed and had a massive selection of drinks available. thanks for a great stay! (the showers were absolutely wonderful too)
Bodde här 3 nätter i april 2024
Svar från Duty Manager 15 apr. 2024
Good Morning Thank you for taking your time on your recent stay at Leonardo Royal Hotel BirminghamWe will look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 Fantastiskt

Dean

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location lovey staff
Bodde här 1 natt i april 2024
Svar från Duty Manager 14 apr. 2024
Good MorningThank you for taking your time to do a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A perfectly good, serviceable hotel, convenient to the City Center and the railway station by tram. Staff were friendly and went out of their way to be helpful. Good value for the price paid.
Bodde här 1 natt i april 2024
Svar från Duty Manager 14 apr. 2024
Good MorningThank you for taking your time to do a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 Fantastiskt

Omari

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great customer service
Bodde här 2 nätter i april 2024
Svar från Duty Manager 14 apr. 2024
Good MorningThank you for taking your time to do a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

2/10 Väldigt dåligt

Aamir, London

Affärsresenär, Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
I am very regular to this hotel , stayed more than 15 times , they always give me drinks vouchers and upgrade the rooms , but this time was my worst time ever in this place , we were couple and they allocated me twin room, room was not the one which I booked , Rapheal on reception he was bit friendly, he changed my room from 3rd to 8th floor, which was very noisy and closed to lift , and planing to change my regular place coz of this experience, towels got marks and seems like not been changed , plz try to improve
Bodde här 1 natt i april 2024
Svar från Duty Manager 14 apr. 2024
Good MorningThank you for taking your time to do a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

2/10 Väldigt dåligt

Steven

Reste med sin partner
Gillade inte: Renlighet och bekvämligheter
Very noisy room right next to the lifts. Described as “superior” rooms when quite frankly Premier Inn are better for less!
Bodde här 1 natt i mars 2024
Svar från Duty Manager 12 apr. 2024
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 Fantastiskt

Patricia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Warm, clean and comfy room with good facilities. Staff were outstanding, really helpful and friendly.
Bodde här 3 nätter i april 2024
Svar från Duty Manager 12 apr. 2024
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 Fantastiskt

Deborah

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff very helpful and friendly
Bodde här 1 natt i april 2024
Svar från Duty Manager 12 apr. 2024
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

8/10 Bra

Jason

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel overall is nice and clean, but the car park entrance is quite difficult to locate. As next to it are 2 pubs and bars, at night you can still hear the music and beats through the windows, quite annoying to be honest.
Bodde här 1 natt i april 2024
Svar från Duty Manager 12 apr. 2024
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 Fantastiskt

Dwayne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel. The executive room was very nice
Bodde här 1 natt i april 2024
Svar från Duty Manager 12 apr. 2024
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

8/10 Bra

Peter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was cold and the bathroom and corridors were even colder. Everything else was okay
Bodde här 1 natt i april 2024
Svar från Duty Manager 12 apr. 2024
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 Fantastiskt

Cristina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I think you need to improve available car parkings. There are so many parking spaces available, but on arrival I really struggle to find one. It took me so long to find a space as the car park was full. Maybe you should ask costumers in advance if they are driving to the property and allocate a car park space for them.
Bodde här 1 natt i mars 2024
Svar från Duty Manager 12 apr. 2024
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 Fantastiskt

Aaliyah

Bodde här 1 natt i april 2024
Svar från Duty Manager 25 apr. 2024
Good Morning Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to seeing you again in the futureKind RegardsDuty Manager

10/10 Fantastiskt

Arani

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and safe hotel in the best area to see the city. Lovely large rooms with updated bathrooms was nicely welcomed. The staff were among the best we have had in hotels. The four star for the properties condition and facilities is because the inner windows needs to be cleaned, the walls need to be touched up with a little paint. If it is possible for this hotel to have a pool, it would be on another level. Will be back!!
Bodde här 3 nätter i mars 2024
Svar från Duty Manager 12 apr. 2024
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 Fantastiskt

Khye

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the staff were so great with the kids. rooms nice and clean and spacious. entrance area very smart. if we in area again we will stop here again.
Bodde här 1 natt i mars 2024
Svar från Duty Manager 12 apr. 2024
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

8/10 Bra

Catherine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Duty Manager 23 apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 Fantastiskt

Farhana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Duty Manager 1 apr. 2024
Good Afternoon Thank you taking your time to do a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 Fantastiskt

Kathryn

Bodde här 1 natt i mars 2024
Svar från Duty Manager 19 apr. 2024
Good Evening Thank you for taking your time to do a review on your recent stay at the Leonardo Royal Hotel Birmingham We look forward to welcoming you back to hotel in the near futureKind RegardsDuty Manager

6/10 Okej

Barry

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Very long queue at the bar at 10.30 in the evening. Unable to get a late drink.
Bodde här 1 natt i mars 2024
Svar från Duty Manager 27 mars 2024
Good Evening Thank you for taking time in doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

8/10 Bra

Catherine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Duty Manager 14 apr. 2024
Good MorningThank you for taking your time to do a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 Fantastiskt

Brijesh

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the property and location.
Bodde här 3 nätter i mars 2024
Svar från Duty Manager 27 mars 2024
Good Evening Thank you for taking time in doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 Fantastiskt

NICK

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel in great location
Bodde här 1 natt i mars 2024
Svar från Duty Manager 24 mars 2024
Good AfternoonThank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near future Kind RegardsDuty Manager

8/10 Bra

Jonathan

Reste med sin partner
Gillade: Personal och service
Lovely stay , room 1510 bed very squeaky , facilities very good , lifts very fast , coffee cups at breakfast was in short supply due to washing them , had to ask for cups to be brought out .
Bodde här 1 natt i mars 2024
Svar från Duty Manager 19 mars 2024
Good EveningThank you for taking your time on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 Fantastiskt

Amy, London

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff on the front desk. Also received a lovely room upgrade
Bodde här 1 natt i mars 2024
Svar från Duty Manager 18 mars 2024
Good Evening Thank you taking your time on doing a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcome you back in the near futureKind RegardsDuty Manager

4/10 Dåligt

Mia

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
The staff didn't smile. It felt like non of them wanted to be there. They need more training how to welcome customers and make sure that they feel welcome.
Bodde här 1 natt i mars 2024
Svar från Duty Manager 18 mars 2024
Good Evening Thank you taking your time on doing a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcome you back in the near futureKind RegardsDuty Manager

10/10 Fantastiskt

Jonathan

Love the location to this hotel , central to all The nightlife
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Owen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Worth every penny
Bodde här 1 natt i mars 2024
Svar från Duty Manager 18 mars 2024
Good Evening Thank you taking your time on doing a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcome you back in the near futureKind RegardsDuty Manager