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Recensioner av The PostBox by BridgeStreet

4 out of 5
The PostBox by BridgeStreet
Birmingham, England

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 32 av 57 recensioner" "
8 - Bra i betyg. 17 av 57 recensioner" "
6 - Okej i betyg. 4 av 57 recensioner" "
4 - Dåligt i betyg. 2 av 57 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 57 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

7,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Rachel

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Always a great stay
I’ve stayed here a few times now. It’s always a pleasure. Check in is fast, efficient and easy and they really do only take payment on arrival if opting for that option. So many places don’t making budgeting or bank rolling business trips difficult. Staff are always friendly and helpful, letting me check in early (when possible) at no extra cost. Location is great. Close to train station and shopping centres and there’s a Tesco express near by for essentials.
Bodde här 4 nätter i november 2020
Svar från Claire 30 nov. 2020
Thank you Rachel for your great review, we look forward to welcoming you back soon Kind Regards Claire

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
one of the worst customer service experience, high cost of parking is killing our urge to stay there again..
Bodde här 2 nätter i november 2020
Svar från Claire 24 nov. 2020
Thank you for reviewing your stay, I'm so sorry you felt you experienced poor customer service , I would like to talk with you to get your full feedback as normally this area is one of our strongest scored and the reason why guests return to us.

8/10 Bra

Rachel

Gillade: Renlighet och rummets bekvämlighet
Ideal location for business or pleasure
We received a very warm from the team at the post box, really helpful and friendly. The apartment was clean, comfortable and spacious. It was ideally located with a 5-10 min walk max before you were at the bull ring. Great stay and would stay again
Bodde här 1 natt i november 2020
Svar från Claire 12 nov. 2020
Thank you Rachel for taking the time to review your recent stay with us, we look forward to welcoming you back in the future Kind Regards Claire

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i november 2020
Svar från Claire 12 nov. 2020
Thank you for scoring your recent stay with us, we look forward to welcoming you back in the future

10/10 Fantastiskt

Gary

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i oktober 2020
Svar från Claire 23 okt. 2020
Thanks Gary for the excellent scoring Look forward to welcoming you back

10/10 Fantastiskt

Vee, West Midlands

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Lovely place to stay, was very quiet and location was ideal. Secured car park was a bonus. Would definitely ask for more tea bags and milk as we have a 2-night stay. Staff were super friendly on Reception and very helpful! The apartment itself was modern, clean and spacious enough. I had a great weekend there! Would only say more teabags haha and perhaps more modern tv settings so can have Netflix etc!
Bodde här 2 nätter i september 2020
Svar från Claire 25 sep. 2020
Thank You for your great review and full marks 5/5 Next time we will ensure you have extra tea bags for your arrival to keep you going throughout your stay We look forward to welcoming you back soon

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet och bekvämligheter
Great location within walking distance of train and bus transport network, shops, cafes and restaurants.
Bodde här 2 nätter i augusti 2020
Svar från Claire 13 aug. 2020
Thank you Graham, glad you enjoyed your stay with us Kind Regards Claire

8/10 Bra

David

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 7 nätter i juli 2020
Svar från Reception 28 juli 2020
Thank you for your feedback

10/10 Fantastiskt

Kim

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i juli 2020
Svar från Reception 22 juli 2020
Thank you very much for your feedback

10/10 Fantastiskt

Kirk

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i juli 2020
Svar från Reception 16 juli 2020
Thank you very much for your feedback

8/10 Bra

Verifierad resenär

Gillade: Renlighet
Apartment great, very comfortable and clean. Prior information about car parking would have been helpful but they were very flexible with check in and check out which was really good. All the kitchen knives were extremely blunt and not very good at all so this could do with updating as nice to be able to cook in.
Bodde här 2 nätter i juli 2020
Svar från Reception 16 juli 2020
Thank you

10/10 Fantastiskt

Hardip

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Cozy apartment
Great apartment, very cozy, good location, customer service was excellent, will stay here again, highly recommend
Bodde här 3 nätter i juni 2020
Svar från Claire 6 juli 2020
Thank you Hardip for the great scoring of 10/10 We look forward to welcoming you back soon

10/10 Fantastiskt

Angus

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Very comfortable stay in Birmingham
Really friendly welcome, super clean and presentable flat and very comfortable too. With the underground parking and costs of the stay it was great value indeed
Bodde här 3 nätter i juni 2020
Svar från Reception 9 juli 2020
Thank you for your feedback .

8/10 Bra

AdamJ, London

Affärsresenär
Gillade: Renlighet och bekvämligheter
The staff here were extremely warm and welcoming. The accommodation is comfortable and clean with all basic needs catered for. Very convenient for Birmingham centre and only a short walk from New Street station. I would certainly use again.
Bodde här 1 natt i februari 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2020

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bit nosie but in a good location very friendly staff
Bodde här 2 nätter i december 2019

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed in the 2bef apartment which was incredibly spacious and comfortable. Finding the entrance and booking in was confusing.
Bodde här 2 nätter i november 2019

10/10 Fantastiskt

Victoria

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great pad
Lovely place, I was only there for 1 night, so didn’t get full use of the apartment. I wish I could have stayed longer.
Bodde här 1 natt i oktober 2019
Svar från Mo 21 okt. 2019
Thank you for your great feedback. Kind regards

10/10 Fantastiskt

SUNJIAWEI

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2019

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i maj 2019

10/10 Fantastiskt

Kudzanai

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Home away from home
Amazing stay, felt like I was home away from home. Claire made check in easy and she was so lovely and also the guy who showed me to the apartment. So central as well. Few minutes walk into the city. Would definitely recommend.
Bodde här 3 nätter i april 2019

10/10 Fantastiskt

Louise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staff were amazing, and stayed over an hour late to let me in and show me around the apartment. Lovely clean, spacious apartment, very quiet, in a very central location.
Bodde här 2 nätter i april 2019

2/10 Väldigt dåligt

Mohammed

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Terrible place to stay.
The whole experience was disappointing The apartment looked nothing like the pictures in the website. Instead of the beautiful oak furniture in the website they had cheap and nasty MFC cupboards and glass and chrome dining table. The kitchen looked like it had seen better days. Carpets were well worn. Bathroom was very basic. Wall pictures were pathetic and nothing like those shown on the website. It was dark and dingy. My wife woke up with rashes from bed bugs. I would strongly discourage anyone to stay there.
Bodde här 1 natt i februari 2019
Svar från Claire 3 mars 2019
Good Afternoon Mohammed Thank you for taking the time to complete your feedback and i'm sorry we did not meet your expectations, I'm disappointed you did not report your dissatisfaction either by the 24 hr help line, our manned reception or on departure with myself, following our call I can confirm checks have been carried out and no evidence of bed bugs have been found. Please do not hesitate to contact me Kind Regards Claire - General Manager

6/10 Okej

Robert

Bodde här 3 nätter i december 2018

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good sized apartment in a great location. Staff very helpful.
Bodde här 2 nätter i november 2018

10/10 Fantastiskt

PAUL

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Birmingham’s best
Great well equipped apartment in the city centre, nice toiletries and plenty tea coffee Very clean and comfortable, stayed Saturday night and was surprisingly quiet. Would recommend and will return. Staff very friendly and helpful
Bodde här 1 natt i oktober 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The property was in an ideal location with a tesco close by, parking facilities, bull ring 14 mins walk away with lots of other restaurants etc close by
Bodde här 2 nätter i oktober 2018

6/10 Okej

Philip

Location good apartment clean and tidy
the apartment was fine .There was only one set of towels for a three day stay (ie useing the same towel eah day ) .Also on the steps outside there were a number of Homeless people hanging around
Bodde här 3 nätter i september 2018

10/10 Fantastiskt

yoshibou日本, 日本

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
再開発エリアの居心地のいいアパートメント
仕事と休暇半々のバーミンガム滞在を都心のアパートメントホテルで過ごしました。アパートメントホテルにありがちな、チェックインの細かい制限もなく、15時前でしたがすぐに部屋に入ることができ、日曜のチェックアウトも時間延長を無料でしていただいたうえ、スムーズにできました。 場所もガスベイシンにすぐ近く、夕食の場所なども豊富で、アートギャラリーや図書館にも近く快適な滞在でした。 部屋も十分な広さがあり、かつ清潔に保たれていました。
Bodde här 4 nätter i maj 2018

10/10 Fantastiskt

lauren, middlesbrough

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Brilliant
Excellenct central location, clean and tidy, much better than expected and a brilliant price
Bodde här 2 nätter i april 2018

8/10 Bra

Andy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good rooms and great location

10/10 Fantastiskt

Darren

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Apartment that's like home from home
Great location, used the apartment for a night at O2 and the following day shopping. Facilities were excellent and would stay here again.

8/10 Bra

Bernd, Frankfurt

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Schönes, komplett eingerichtetes Appartement
Ideal für Selbstversorger, sehr gut gelegen, ca 10 Minuten vom Bahnhof, Pubs in der Nähe. Leider wusste der Portier nichts von meiner Reservierung. Hat sich dann aber geklärt, als der Chef kam.
Bodde här 1 natt i mars 2018

10/10 Fantastiskt

Graham

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Central location
High spec apartments next to the Cube and Mail Box, highly recommended
Bodde här 2 nätter i februari 2018

10/10 Fantastiskt

Wayne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing place right in the heart of Birmingham
Amazing check in with Claire who was extremely helpful. Huge apartment with everything you needed from toiletries, towels, washing up liquid, to tea, coffee, milk and biscuits left out for us.

8/10 Bra

Tracy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family friendly, a+ equipped apparments
Our stay was brief but well worth the it. We always struggle to find some where that is child friendly. We have 3 children and this fitted the bill perfectly. We had two separate bedrooms and bathrooms. A fully equipped kitchen let us enjoy our evening meal and breakfast in relative comfort. We woke up all relaxed and ready for our adventures at Thomas land
Bodde här 1 natt i februari 2018

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2018
Svar från Claire 16 feb. 2018
Thank you John for the full score 5/5 Hope we can welcome you back soon Kind Regards Claire & The Postbox Team

8/10 Bra

alasdair

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Business trip
Very clean,comfortable apartment in a central location. Easy to find.
Bodde här 2 nätter i januari 2018
Svar från Claire 16 feb. 2018
Thank you for your great feedback, I hope we can welcome you back soon Kind Regards Claire

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really comfortable apartment - well furnished and stocked in the kitchen and bathroom. Right next to the mailbox for shops and restuarants.
Bodde här 2 nätter i december 2017

4/10 Dåligt

Amare

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Not ideal for a peaceful nights sleep
I got the worst room in the entire hotel. Funny enough I was told to keep the noise down BEFORE I even got the room, yet when I was trying to sleep on a Saturday night I was always awakened by the non stop traffic from the elevator, people coming in and out of the door, the hallway traffic and with the non-soundproofed windows I heard every conversation outside. Just awful.
Bodde här 3 nätter i december 2017

10/10 Fantastiskt

Johann

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay
Great apartment in a great location!
Bodde här 2 nätter i juli 2017

10/10 Fantastiskt

Helen, UK

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good city centre location.
Good sized 2 bedroom apartment. Clean,tidy and modern. Staff very welcoming and helpful. Ideal location for our family of 5 with rail links, shopping and plenty of places to eat and drink just around the corner.
Bodde här 4 nätter i maj 2017

8/10 Bra

Marie, Canada

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
This is a very roomy Apt. Hotel
Last minutes decision to stay in Birmingham, we gave this Apt Hotel a shot. It was little tricky to get to the reception at first ( you have to go through the parkade) but the stuff were very friendly and helpful. Rooms consist of huge living kitchen combined area with French door, bathroom was little strangely remodelled but big enough. and bed room with window and good size closet. Like I mentioned this is a Apt.Hotel so there is no cleaning or changing linens for one week. There is washing machine,nice fridge, cooking necessities and so on. Only thing I didn't like was the sectional sofa. It was stained and didm't look clean. And for me being only 5 feet tall, bathroom mirror was too high I couldn't use it. Location was excellent. Walking distance to the station,City centre and so on.

6/10 Okej

mature couple, Manchester

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
great location, helpful staff
We were upgraded to a posh apartment in the Postbox. It was stunning..... but the apartment was too hot yet only had luke warm water. It seemed to have all of the frills such as remote controlled mood lighting but none of the basics such as a socket near a mirror in order to use a hairdryer and hair straighteners. We had a poor sleep the first night as we had to open a window to cool the apartment and, in return, suffered the noise from the nightlife below followed by drunken arguments at 4am. We contacted reception the following morning and were given an extension cable (which sorted the hairdryer/mirror problem) and were promised that the heating/hot water problem would be resolved while we were out during the day. We returned that evening to find that we still had a problem with a hot apartment with no hot water. We contacted Mohammed on our return and at 10pm we packed up and moved to another apartment which was much quieter which served our needs perfectly and, more importantly, had hot water for baths and showers. It turned out that the super duper apartment had a faulty boiler which had a blockage so the boiler was hot while the water was cold.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet

10/10 Fantastiskt

Tammy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family friendly
Lovely comfortable spacious apartment.

8/10 Bra

Janette

Gillade: Personal och service och boendets skick och faciliteter
Centrally located
Welcoming staff, first time in an apartment, nice to have kitchen, small double bed, unfortunately stained carpet, otherwise ok.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet