Hotell nära Birmingham Park

“Väldigt bra hotell i ett bra område med restauranger, shopping 7 minuter med bil”

“This is my second visit to the property and as a rewards member I was pleased with the room, hotel and property. I do not have any complaints and was only there 2 days and had not issues. I did not have time to enjoy the amenities or the food there. I was on a business trip and the time was tight with me arriving late at night the day before and leaving / flying out Saturday night. I had maybe 8 actual hours of sleep between the 2 days there.”

“Great room”

“As a Diamond member, we expect a quality experience at any Hilton location. Not only did the front desk agent give us the worst room, the lunch and dinner options in the restaurant were inedible. When we spoke to a waiter, she became defensive. One waiter actually exhibited the level of customer service we are accustomed to having. A housekeeper rudely interrupted our rest around 9:30am, banging on the door with a screwdriver or heavy-duty pen only to ask if we were checking out. We could hear...

“The stay was good, no complaints.”

“Check in staff was friendly. Lobby is nice and clean. Pool area is good. The only trouble is the 518 room we had smells like old mildew like the floors need a good disinfecting. Not so cozy when it’s stinky.”

“We had a wonderful time at this hotel. The staff was helpful throughout our stay. Our room was spotless, very comfortable, and offered a beautiful view. Thanks.!”

“We arrived and had to wait 20 mins for someone to come to front desk. Then we were informed there water boiler broke and there was no hot water. We asked if we could please get a refund and we would go somewhere else. Was advised manager wouldnt be in til tye morning and we would have to wait to get refund then. We left and found another hotel. Still no call from manager for our refund”

“I checked in, went to the room and used the bathroom. The problem was the water was shut off to the hotel as they were working on the boiler. This would have been useful information for the receptionist to provide while I was checking in.”

“Rooms were very nice. Refrigerator very small and not cold enough. Breakfast was extremely disappointing. Staff was exceptional.”

“Great stay”

“I love the cleanliness, professionalism and location.”

“Please disregard other low review, it was for a different hotel on a trip a couple of weeks later.”

“It was a wonderful stay, clean, staff pleasant”