Hotell nära Birtley Leisure Centre

“First and foremost the property was clean, functional and offered value for money. The staff were friendly and helpful, although our experience of room service was let down by dirty cups being left. We found the hotel lacked character, everything about it was functional and not interesting. This extended to the breakfast, our experience of which was behind not eating supper there. This is not a criticism of the hotel, it is my view. Based on reviews I expected a little more than we got....

“Helpful staff. Good breakfast. Quiet room.”

“Frukostmenyn bra Hjälpsam oersonal”

“Excellent”

“Family room/July: Staff has issues with finding bookings made over Hotels.com. Took a while to check in. Worse is that ventilation is substandard, despite being 14 C degrees outside at night room is still 30+ C degrees at night, stagnant air. Breakfast was ok. Transport is about ten minutes from the rail station/bus terminal with line 21 or 14 (Go North East). All in all, would probably be ok during cold months at low price.”

“Room was clean but very cold couldn’t get the underfloor heating to work Breakfast was disappointing plate was oily eggs were overcooked beans were cold as if the were straight out of the tin as was the mushroom and tomato sausages ,bacon ,black pudding and hash brown were lukewarm and didn’t come with toast or fried bread”

“Trevlig personal, stort rum”

“The lady who checked in was so lovely, even took us to our room. Every member of staff asks if you need help finding anything and direct you to were you need to be. Rooms were clean and comfortable. Breakfast included in the room stay was 10/10.”

“Mycket bra sängar och kuddar. Rymlig rum. Bra WiFi”

“Ett vackert slott-hotell som är nära till motorvägen. Utmärkt frukost och väldigt fin atmosfär hela området. Trevlig och hjälpsamma personal. Sköna sängar. Goda drinkar på baren. Vi rekommenderar detta hotellet :) Tack för den vistelsen”