Hotell nära Birtley Leisure Centre

“Nice”

“very poor sleep noise from heating rattling away room 517 offered discount and free breakfast didnt complain to get free food or discount just to make sure its fixed ”

“Basic hotel with basic amenities. Hotel and rooms need upgraded.”

“We enjoyed our stay. However out of 4 nights of our stay one night sleep was interupted by noisy guests returning to their room at 1 pm followd by another gentleman swearing, yelling and banging for at least 30 minutes at 2/3pm. there was allso some functions held at the venue where resident guest parking was made difficult by the sheer number of cars parking for the functiobns. May I all state that the Expedia website details for this venue differs from the venues website. We had a...

“Awful place. Couldnt lock room door. Bedding was dirty and had not been changed from previous customer. Drunk people in next room. Bar very noisy. Food edible. ”

“The most filthy and scrappy hotel I have stayed at. ”

“The thermostat to the radiators didn’t work so we couldn’t turn the temperature down and were therefore uncomfortably hot and got limited sleep. The mattress added to the lack of sleep as it was very uncomfortable. The door to our room you could close from the inside with a hard shove but you couldn’t close from the outside so we couldn’t leave anything valuable in the room. The bathroom shelf was sitting at a jaunty angle and therefore we couldn’t put anything on it. The shower was more...

“Perfect ”

“Very friendly and helpful staff, a nice casual not stuffy place to stay with great breakfasts . A feature room is well worth the upgrade.”

“The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open.”

“Room was clean and staff friendly. TV only had 2 channels that worked and when you flush the toilet the bedroom walls shook as if something was going to errupt from within. Breakfast was a disapointment and not worth. It was meant to serve until 10:30 but at 9am it was like locusts had attacked. Whilst hot food did eventually get restocked the pastries etc didnt. ”

“Nice classic Brittish hotel, friendly and serviceminded staff, and a good restaurant.”

“I had one of the two suites. Very spacious and grand room. Staff on check in were very nice and helpful.”