Hotell med pool i Bisanne 1500

"Stunning view and location, and the hotel is very beautiful. However, the service is not in line with a 5 star hotel - for example they told us that we had not yet paid for our stay and took a deposit of more than the total cost for our 2 night stay when we in fact had already paid our room and when we came back to the reception and mentioned that we had already paid they had forgot about us despite we just talked to the same person… and at check out we did not get a receipt and it was a long queue as it was understaffed and several people had issues with the high deposits "