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Recensioner av Hyatt Regency Bishkek

5 out of 5
Hyatt Regency Bishkek
191 Abdrahmanov Street, Bishkek

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 24 av 52 recensioner" "
8 - Bra i betyg. 15 av 52 recensioner" "
6 - Okej i betyg. 3 av 52 recensioner" "
4 - Dåligt i betyg. 4 av 52 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 52 recensioner" "

8,6/10

Renlighet

8,2/10

Personal och service

8,6/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

8/10 Bra

kristoffer

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2022
Svar från Hyatt Regency Bishkek Team 14 juli 2022
Dear kristoffer, Greetings from Hyatt Regency Bishkek. Thank you for choosing our hotel for your recent stay and for sharing your experience with us. We look forward to welcoming you back again in the near future. Kindest regards, Hyatt Regency Bishkek Team

10/10 Fantastiskt

Cornelis Jan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Goed hotel in het centrum van Bishkek
Goed hotel, ruime kamer, vriendelijk personeel en riant ontbijt.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Masahiro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Hyatt Regency Bishkek 31 juli 2023
Dear Masahiro,Greetings From Hyatt Regency Bishkek!Thank you for choosing our property and for your score. We are looking forward to welcome you back.Kind regards,Hyatt Regency Bishkek.

4/10 Dåligt

Ruslan

Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

John

Bodde här 3 nätter i maj 2023
Svar från Hyatt Regency Bishkek 4 juli 2023
Dear Mr. John,We are happy to hear you enjoyed your experience with us. We highly appreciate your feedback. We look forward to welcoming you in the near future. Kindest regards,Hyatt Regency Bishkek Team

10/10 Fantastiskt

Juan, Mcallen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location and friendly personnel
Bodde här 1 natt i maj 2023
Svar från Hyatt Regency Bishkek 7 maj 2023
Dear Juan,Warm Greetings from Hyatt Regency Bishkek!Thank you for taking time to leave a review.We appreciate your valued feedback with regards to great location and friendly personnel.Wishing you an enjoyable stay!Kindest Regards,Hyatt Regency Bishkek

2/10 Väldigt dåligt

aibek

Affärsresenär
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very old hotel
Very old hotel, looks like more two star hotel with tiny TV
Bodde här 1 natt i april 2023
Svar från Hyatt Regency Bishkek 30 apr. 2023
Dear Aibek,Greetings from Hyatt Regency Bishkek!Thank you for taking time to leave 2 reviews.We are sad to know that facilities of our hotel did not meet your expectations.Please be advised that our property is expected to be renovated in near future. Thank you once again and we see you soon!Kindest regards,Hyatt Regency Bishkek

2/10 Väldigt dåligt

aibek

Affärsresenär
Gillade inte: Personal och service och rummets bekvämlighet
Terrible experience
Terrible experience. Problem with the key. Very tiny TV. Some stranger came to the room using key while I been sleeping.
Bodde här 2 nätter i april 2023
Svar från Hyatt Regency Bishkek 30 apr. 2023
Dear Aibek,Good evening!We are sad to know that your experience with us was not the best possible and our sincere apologies and efforts to recover were not recognized.Rest assured incident happened was addressed to concerned departments and are taken into action to improve our services.We deeply apologize once again and wish you a nice week ahead!Sincerely,Hyatt Regency Bishkek

10/10 Fantastiskt

Marcus

Bodde här 2 nätter i mars 2023
Svar från Hyatt Regency Bishkek 20 mars 2023
Dear Marcus,Greetings from Hyatt Regency Bishkek!We are happy to hear you enjoyed your experience with us. We highly appreciate your feedback. We look forward to welcoming you in the near future.Kindest regards,Hyatt Regency Bishkek Team

8/10 Bra

HYUNJIN, New York

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was pleased to stay at this hotel. All staffs were friendly and helpful including restaurant staffs. The condition of room was very clean and neat. I will stay again at this hotel when I visit Bishkek again. Pleasant place! I highly recommend!
Bodde här 4 nätter i februari 2023
Svar från Hyatt Regency Bishkek 23 feb. 2023
Dear HYUNJIN,Greetings from Hyatt Regency Bishkek.Thank you for providing your feedback and letting us know about your experience with us. We are delighted to read that you had a memorable stay and you were able to enjoy our hotel. We truly value you highlighting the hospitality service and spotless cleaning service you received from our team. We will be sharing your gratifying feedback with all the team.Once again, thank you again for valuable feedback. We look forward to welcoming you again.Kindest regards,Hyatt Regency Bishkek Team

10/10 Fantastiskt

Dennis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and helpful staff. Good location.
Svar från Tolgonai Bolzhieva 13 jan. 2023
Dear Dennis,Greetings from Hyatt Regency Bishkek!Thank you for taking your time and leaving a review for us.Such a gratifying feedback is the best motivation for our team.Your comments on very friendly and helpful staff and good location are highly appreciated.Thank you once again and looking forward to welcome you back in the nearest future.Kindest Regards,Hyatt Regency Bishkek

4/10 Dåligt

nematullah

Affärsresenär
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i september 2022
Svar från Hyatt Regency Bishkek Team 1 nov. 2022
Dear Mr. Nematullah,Thank you for providing your feedback.We apologize that your stay with us did not satisfy your expectations. We look forward to welcoming you back in the future and hope to meet your expectations on your next visit!Kindest regards,Hyatt Regency Bishkek Team

10/10 Fantastiskt

Mark

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect stay in Bishkek, highly recommended
Perfect stay and super friendly helpfull staff. Amazing room on 6th floor with view on the mountains. Huge bathroom! Special thanks to Angelicer Barcia! :)) Highly recommended, especially if you are a foreigner
Bodde här 2 nätter i augusti 2022
Svar från Hyatt Regency Bishkek Team 10 aug. 2022
Dear Mark, Greetings from Hyatt Regency Bishkek. Thank you for sharing your experience with us and for choosing our hotel for your recent stay. We are happy to read that you enjoyed the level of customer service extended by our colleagues. Thank you for valuable comments concerning the room and bathroom. . Also, we highly appreciate for highlighting the level of personalized service extended by Angelica. Once again, thank you for your feedback. We look forward to welcoming you back again in the near future. Kindest regards, Hyatt Regency Bishkek Team

6/10 Okej

Yejin

Affärsresenär
Bodde här 3 nätter i maj 2022
Svar från Hyatt Regency Bishkek Team 10 aug. 2022
Dear Yejin, Greetings from Hyatt Regency Bishkek. Thank you for sharing your experience with us and for choosing our hotel for your recent stay. We look forward to welcoming you back again in the near future. Kindest regards, Hyatt Regency Bishkek Team

6/10 Okej

nematullah

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2021

8/10 Bra

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Personal och service och bekvämligheter
Nice location. Everything is nearby. They have a heated pool and a gym.
Bodde här 2 nätter i augusti 2021

10/10 Fantastiskt

REGINA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
muy recomendable
Bodde här 1 natt i maj 2021

2/10 Väldigt dåligt

ALEX

Bodde här 1 natt i april 2021

10/10 Fantastiskt

Maikel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel in Bishkek
Friendly and comfortable
Bodde här 1 natt i januari 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel in Bishkek
Friendly helpful staff
Bodde här 1 natt i januari 2021

10/10 Fantastiskt

john

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i oktober 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lovely hotel in the city center. Clean, comfortable with most friendly and helpful staff.
Bodde här 2 nätter i augusti 2019
Svar från hyattregencybishkek 5 sep. 2019
Dear guest, thank you for your reply!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 11 nätter i juli 2019
Svar från hyattregencybishkek 2 aug. 2019
Dear guest, thank you a lot

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Service and food was outstanding. Will definatley be back.
Bodde här 3 nätter i juli 2019
Svar från hyattregencybishkek 2 aug. 2019
Dear guest, we are looking forward you back again

2/10 Väldigt dåligt

Mohammed

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2019
Svar från hyattregencybishkek 2 aug. 2019
Dear Mr Mohammed, we hope next time we will meet all your expectations

8/10 Bra

avi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
excelent location
good location modern hotel and good service. best hotel to stat in center everything 10 min walk.
Bodde här 3 nätter i juli 2019
Svar från HyattRegencyBishkek 15 juli 2019
Dear guest, thank you very much.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2018
Svar från hyattregencybishkek 23 aug. 2019
Dear guest, thank you for your reply.

10/10 Fantastiskt

Marco

Business trip
Was here for 2 weeks. On my first day I stubbed my toe on the sofa corner so please be careful with that. As mentioned before, the control at the entrance both for vehicle and bag check like the airport is appreciated but it does get tiring. I suppose it is necessary in this country. I believe it's the best hotel in the city so stay here. (Note about taxis when you arrive: Taxi to and from airport should cost 500 Soms. Also taxis hire only one client at a time so don't be confused when you first arrive.)
Bodde här 2 nätter i augusti 2018
Svar från Hyatt Regency Bishkek 15 okt. 2018
Dear Marco, Thank you very much for choosing our hotel during trip to Bishkek and providing your feedback. It always motivates us to improve our services and products. Looking forward to welcome you back in future. Sincerely, Hyatt Regency Bishkek

8/10 Bra

Marco

Best Hotel in Bishkek
I was here 2 weeks for business. This is the best hotel in Bishkek. There is extra security (like when traveling at airport). Staff is helpful. Breakfast for me was a bit expensive- 14 dollars- so only used a couple times, you can eat a nice breakfast nearby by (like at Adriano's for 3 dollars or at Loshkas for 2 dollars) The pool is nice. Cleaning people a bit tight on soap, they also left me an alarm clock in room with no batteries. Avoid rooms with view of the pool since the window is full of guano. The restaurant in the evening is very good and worth the price.
Bodde här 6 nätter i augusti 2018
Svar från Hyatt Regency Bishkek 15 okt. 2018
Dear Marco, Thank you very much for choosing our hotel during trip to Bishkek and providing your feedback. It always motivates us to improve our services and products. Looking forward to welcome you back in future. Sincerely, Hyatt Regency Bishkek

10/10 Fantastiskt

steve

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to relax around the pool after a gruelling trip around Kyrgyzstan.
Bodde här 1 natt i juli 2018
Svar från Diana Osipova 24 feb. 2019
Dear guest, thank you very much for your reply. We look forward to welcoming you back to Hyatt Regency Bishkek. Please follow us on Facebook and Instagram @hyattregencybishkek to know about our special offers and news.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very pleasant stay
Very friendly service across all areas, comfortable bed and good shower. Perfect ingredients for a business trip.
Bodde här 1 natt i maj 2018
Svar från Diana Osipova 24 feb. 2019
Dear guest, thank you very much for your reply. We look forward to welcoming you back to Hyatt Regency Bishkek. Please follow us on Facebook and Instagram @hyattregencybishkek to know about our special offers and news.

8/10 Bra

Khalid, Qatar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
clean hotel in a good location and friendly staff reasonably priced
Bodde här 4 nätter i april 2018
Svar från Hyatt Regency Bishkek 29 maj 2018
Dear Guest, Thank you very much for providing your feedback regarding your stay with us. It always encourages us to improve our services and products. We look forward to welcome you back at our hotel. Kind regards, Hyatt Regency Bishkek

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Hyatt Regency Bishkek 18 apr. 2018
Dear Guest, Thank you very much for providing your feedback. With regards, Hyatt Regency Bishkek

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Max 4 stars hotel
Very old hotel, very old building, the service is very bad. Massage is done by personal who has no education in this area
Bodde här 4 nätter i januari 2018
Svar från Abbas Kasymov, Team Leader Front Office 5 feb. 2018
Dear Guest, Thank you for your time providing us with comments in relation to your recent stay with us here in Bishkek. It is extremely disappointing to read your feedback on experience with our Hotel. Thank you for feedback regarding massage service and room temperature, so that we are able to improve our standards of guest service in future - the team will work harder than even to prevent that from happening again. On behalf of entire team I apologize for all inconvenience caused to you.

10/10 Fantastiskt

Byungyoon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
만족...대만족
Bodde här 1 natt i september 2017
Dear Mr. Byungyoon, Thank you for your comment, however we need your Credit card to charge your accommodation in the hotel, please come back with the credit card details, since the Credit card Visa do not have money. Kind Regards Elena Torunidi Byungyoon 선생님, 의견을 보내 주셔서 감사합니다. 그러나 호텔에서 숙박 요금을 청구하려면 신용 카드가 필요합니다. 신용 카드 정보로 돌아와주십시오. 신용 카드 비자에는 돈이 없습니다. 친절 감사합니다 엘레나 토르 뇨니

8/10 Bra

Dave, Marrickville

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Still a good business hotel
Stayed here many times but not for the past few years. Still a very secure site, and the staff's English has got better over the years. Rooms are spacious and I upgraded to Regency Club which was useful for snacks in the evening.
Svar från Diana Osipova 22 feb. 2019
Dear guest, thank you very much for your reply. We look forward to welcoming you back to Hyatt Regency Bishkek. Please follow us on Facebook and Instagram @hyattregencybishkek to know about our special offers and news.

4/10 Dåligt

Faisal

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
The ac not working I ask the hotel 3 time to turn on the hotel didn't do any thing abut it The wifi bad
Svar från hyattregencybishkek 21 aug. 2019
Dear guest, thank you for your reply. We hope that next time we will meet all your expectations.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från hyattregencybishkek 21 aug. 2019
Dear guest, thank you for your reply.

8/10 Bra

Jose

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall was good, just some details in the courtains
Svar från hyattregencybishkek 21 aug. 2019
Dear guest, thank you for your review.

2/10 Väldigt dåligt

Brads, St. Petersburg, Russia

Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointing experience, but great location
Our stay at the Bishkek Hyatt Regency had so many different unsatisfying experiences that it is much easier to state what was good about it -- the location!

8/10 Bra

Tad, 東京

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ビシュケク一（いち）の最高級ホテルだが、値段も目玉が出る程高い
値段が高いのは９階のＶＩＰルームだったのだが、北向きで街の中心部を向いていなかった。それで、同じ９階の西側の部屋(実際は南側）に代えてもらおうとしたらエキストラが掛かると言う。それで、６階でも良いと話したら６，５階はなく４階の南向きの部屋となった（部屋は南北向きで東西向きではなかった）。ただ階数が下がり眺望は良くなかった。（ただただ部屋から中心部の眺望の写真を撮りたいがための希望だったが、結局高い料金を払いながら普通の部屋になってしまった）。フロントのスタッフは皆若い女性だった。夕方、オシュ・バザールでショルダーバッグから観光ガイドブック(地球の歩き方・中央アジア）を盗まれた。ホテルに帰りそのことを話しすると、ツム百貨店５階の本屋とＲａｒｉｔｅｔと言う本屋が外国語の本を扱っているとのことで、閉店間際のツム百貨店に行ったが売っていなくて、翌朝Ｒａｒｉｔｅｔに行ったが日本語の辞書はあるがガイドブックはなしとのことだった。日本大使館にTelしてもらい、大使館員と話しコピーしてもらえることになった。スタッフに場所を訊くとＲａｒｉｔｅｔと同じ所を指すので、それは本屋でしょうと問い詰めた。結局正しい大使館の場所を教わったが、最初の話を信じていれば、またホテルに戻って違っていたと言わざるを得ないところだった。スタッフにとっては日本大使館の場所は初めて調べたのかも知れないが、住所から正しい場所を教えてもらわねば困る。
デスク
ベッド
ホテル外観
中央郵便局の時計台(ホテル近く）
Svar från hyattregencybishkek 21 aug. 2019
Dear guest, thank you for your review.

6/10 Okej

tom baker

Gillade: Renlighet och rummets bekvämlighet
central asia
Good but not good for the price. Area is good and many taxis nearby

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
An oasis!
Hyatt Regency does it again!
Svar från hyattregencybishkek 21 aug. 2019
Dear guest, thank you for your review.

8/10 Bra

Yoonsung, seoul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
키르키즈스탄 비쉬켁 하야트 리젠시
좋습니다!
Svar från hyattregencybishkek 21 aug. 2019
Dear guest, thank you for your review.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place--overpriced
Nice place. Way over priced for Bishkek. Restaurant needs to stay open through the day.
Svar från hyattregencybishkek 21 aug. 2019
Dear guest, thank you for your review. We will try to do our best to solve this.

10/10 Fantastiskt

Jinseok, seoul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was excellent.
Excellent.
Svar från hyattregencybishkek 21 aug. 2019
Dear guest, thank you for your review.

10/10 Fantastiskt

Timothy, W

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Work trip
Thr people are wonderful and well spoken in English. There is an ATM as well as a treller on staff. Thr complementrary Breakfast is WONDERFUL. Overall, it was a great trip, wonderful city, and a wonderful stay.
Svar från hyattregencybishkek 21 aug. 2019
Dear guest, thank you for your review.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel, not yet a Hyatt!
At check in, receptionist was really good but put in a smokers room which I did not realise until I came back to after dinner, late and tired. Only stay one night so did not want to move.
Svar från hyattregencybishkek 21 aug. 2019
Dear guest, thank you for your review. We will try to do our best to solve this situation.

2/10 Väldigt dåligt

Joseph, Hong Kong and everywhere

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
The worst Hyatt and the worst hotel in the world
The first answer you get from the Hyatt staff is "no". The business center equipment never works and no one at the front desk can do a thing about it. The internet connection is too slow to be useful. The service in the restaurant is horrible. I have stayed here for 15 nights out of the last 30, yet when I checked in late with prepaid rooms through Expedia, the front desk clerk said that she "thought she could find me a room somewhere". She gave me the worst room in the hotel and it was a smoking room. I generally stay at the Hyatt when I am in Bishkek, but this is the last time I will ever stay here.
Svar från hyattregencybishkek 21 aug. 2019
Dear guest, thank you for your review. We will try to do our best to solve this situation.