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Recensioner av El Rancho Motel

2.5 out of 5
El Rancho Motel
274 Lagoon Street, Bishop, CA

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 232 av 882 recensioner" "
8 - Bra i betyg. 307 av 882 recensioner" "
6 - Okej i betyg. 179 av 882 recensioner" "
4 - Dåligt i betyg. 104 av 882 recensioner" "
2 - Väldigt dåligt i betyg. 60 av 882 recensioner" "

7,8/10

Renlighet

8,0/10

Personal och service

7,0/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

6/10 Okej

Stig

Gillade: Renlighet
Sådär
Fanns det man behövde, inte ett dyft mer. Trångt rum, trots det otillräcklig AC. Ingen frukost. Förhållandevis dyrt.

2/10 Väldigt dåligt

Tommy

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Varning !!!
Kackerlackor. Farligt område. Smutsigt. Hotellet bör inte finnas på Expedia.

6/10 Okej

Tomas, Stockholm

Gillade: Renlighet
OK motel
Ok motel at the edge of town. The shower was tiny and it was not possible to turn the showerhead, the water was hitting my head.

4/10 Dåligt

Patrick, Sweden

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loud AC
The AC and fridge in the room was incredibly loud. It was practically impossible to sleep with the AC on. TV reception was bad. Motel is worn down and rooms need renovating.

8/10 Bra

Sylvie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
There was an issue with the sink. They offered to move me right away but I was too exhausted and had already unpacked. I could hear the people next door so it made me feel self-conscious but normal for an older property. Not a reflection on the owners. They were amazing and the room was clean and the bed comfy.
Bodde här 1 natt i maj 2024
Svar från Violet 19 maj 2024
Thank you for expressing your thoughts. We appreciate your review.

8/10 Bra

Anna

Gillade: Personal och service och boendets skick och faciliteter
Resident manager is very nice and friendly, thank you!
Bodde här 1 natt i april 2024
Svar från Violet 30 apr. 2024
Thank you for your input. We appreciate your review.

8/10 Bra

Cindy

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a good place to come in late when we came into Bishop nice and clean very cute and homely. The only problem we had was the mattress was too hard the sides that a nice place to stay for an overnight.
Bodde här 1 natt i april 2024
Svar från Violet 9 apr. 2024
Thank you for your input!

8/10 Bra

Lauren

Bodde här 1 natt i april 2024
Svar från Violet 30 apr. 2024
Thank you for leaving a review.

6/10 Okej

Wendy

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
Old hotel, a bit rundown but trying to renew. Clean enough on the inside but grounds untidy. Bed nice, pillows flat and only 2.
Bodde här 1 natt i april 2024
Svar från Violet 9 apr. 2024
Thank you for your input.

4/10 Dåligt

Kym

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We didn’t stay at el rancho as it didn’t look like a safe motel. We stayed at their other property which was safer. Staff were helpful. the condition of the property is not great but Ok for one night.
Bodde här 1 natt i april 2024
Svar från Violet 9 apr. 2024
Thank you for the feedback.

2/10 Väldigt dåligt

Jim

Bodde här 1 natt i mars 2024
Svar från Violet 13 apr. 2024
Thank you for your input.

4/10 Dåligt

Jill

Bodde här 1 natt i mars 2024
Svar från Violet 9 apr. 2024
Thank you for your input.

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved my stay
Bodde här 1 natt i mars 2024
Svar från Violet 19 mars 2024
Great to hear! We appreciate your review.

8/10 Bra

boris

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Violet 19 mars 2024
Thank you for your review.

10/10 Fantastiskt

Philippe

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a great place to stay if you're just passing through or you're a very low-maintenance kind of person who wants a bed and quiet. The staff was nice and accommodating. It is a bit hidden from the main street, but it's very quiet. The rooms are simple, which I love! I will definitely stay here again!
Bodde här 1 natt i mars 2024
Svar från Violet 8 mars 2024
Thank you so much for your input! Looking forward to seeing you again soon!

10/10 Fantastiskt

perry

Bodde här 1 natt i mars 2024
Svar från Violet 30 mars 2024
Thank you! We appreciate your review!

4/10 Dåligt

MARK

Bodde här 1 natt i februari 2024
Svar från Violet 21 mars 2024
Thank you for your input.

10/10 Fantastiskt

Tom

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to June Lake/Mountain. Very helpful staff.
Bodde här 1 natt i februari 2024
Svar från Violet 5 mars 2024
Thank you for your review!

6/10 Okej

Kenneth

Gillade: Boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Broken Heater
The room I stayed in had a broken heater. It did not heat up at all. I'm only writing this review to notify the staff. I've stayed at this motel in the past several times and never really had issues until this last time.
Bodde här 1 natt i februari 2024
Svar från Violet 5 mars 2024
Thank you for letting us know! We will address the heater. Hope to see you again soon!

8/10 Bra

Jill

Gillade: Renlighet och rummets bekvämlighet
pretty darn good
This motel more than satisfied our needs for an evening away! The price was great. The accommodations were satisfactory - better than we expected!
Bodde här 1 natt i januari 2024
Svar från Violet 5 mars 2024
Glad you enjoyed your stay! Thank you for your review!

2/10 Väldigt dåligt

Dietmar

Gillade inte: Personal och service
Bodde här 1 natt i november 2023
Svar från Violet 21 nov. 2023
We hope you give us another chance. Thank you for the input.

2/10 Väldigt dåligt

Cheryl

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
It started when we got an email saying that we would need to check into another property and not at the hotel we were staying at. So we went to the other property and there was no one there, just a hand written note to call someone. So we did and checked into the other hotel. There was a car that looked like someone was living in, and a family checking out. We went to our hotel and there was no one there at all. No one else was staying in the hotel. Then we see the car had followed us to this location, he apparently was the handy man. The room did not even have a privacy lock and could be entered with just a key. I found no information about wifi and so we called to get it, literally no one knew what the passcode was. At that point we left and found another place to stay.
Bodde här 1 natt i november 2023
Svar från Violet 15 nov. 2023
Thank you for letting us know. We are currently working on changes with the property and are addressing all of the issues with the staff. We apologize for the experience. Hope you give us another chance so that we can give you a more pleasant one in the future. Best,

2/10 Väldigt dåligt

Gustavo

Gillade inte: Boendets skick och faciliteter
Worst experience in Motels/Hotels
We booked this motel and arrived at the location at 6:30 p.m. The place was dark not a single car in the parking lot and the sign NO VACANCY lit the office/reception closed. we called and nobody answered.
Bodde här 1 natt i november 2023
Svar från Elizabeth 12 nov. 2023
We are very sorry you were not able to stay with us. You were our only guest arriving that Sunday and when your Credit card was declined we shut down early. We have added to our policy to call and confirm our guest. We hope you give us another chance.

4/10 Dåligt

Robert

Reste med familj och småbarn
Gillade inte: Boendets skick och faciliteter
I try never to leave a bad review but... Small amount of toilet paper left on roll with an already used roll on the back of the toilet; no soap whatsoever! Towel bar loosely hanging on wall and bath cloths and towels left on kitchen table. Disposable blanket/sheets, wth???
Bodde här 1 natt i oktober 2023
Svar från Violet 12 nov. 2023
I notified housekeeping and we are addressing these issues. Thank you for letting us know. This is completely unacceptable and we hope you give us another chance. We apologize for the inconvenience.

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is an older, well maintained motel away from the main highway. It's in a quiet, safe neighborhood, easy to see the mountains and the stars. A manager lives on site. Very friendly folks!
Bodde här 1 natt i november 2023
Svar från Violet 8 nov. 2023
Thank you for your review! We are happy to hear you enjoyed your stay!

2/10 Väldigt dåligt

jose

I do not recomend. This hotel. Awful. Smell bad.
Bodde här 1 natt i november 2023
Svar från Violet 6 nov. 2023
Sorry to hear about the experience. We will look into addressing the problem.

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Need repair
Faucet handle broken, one lamp not working no bulb. Heater not working. Floor dusty. Toilet bowl need to be replaced. A young man knocked on our door and looking for a female who occupied our room before us.
Bodde här 1 natt i oktober 2023
Svar från Violet 6 nov. 2023
Thank you for letting us know! We will address this immediately.

2/10 Väldigt dåligt

young

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Violet 6 nov. 2023
Thank you for the input.

6/10 Okej

Donavin

Gillade inte: Renlighet
Bodde här 2 nätter i oktober 2023
Svar från Violet 31 okt. 2023
Thank you for your review.

10/10 Fantastiskt

Cindy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hidden motel
I arrived about 7pm and knew to check in at The Trees Motel thanks to the previous emails I received. I was greeted by Christine (sorry if I got your name wrong) who was very friendly. Check in was easy and she even drove over with me to the motel. The room was comfortable and clean. Very quiet and a little off the main street so no traffic noise. I travel with my dog and this motel was pet friendly. I would stay here again.
Bodde här 1 natt i oktober 2023
Svar från Violet 30 okt. 2023
So good to hear. Thank you so much for your review! We're looking forward to seeing you again soon!

10/10 Fantastiskt

Liu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Violet 29 okt. 2023
Thank you for your review!

4/10 Dåligt

Xochitl

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not Fancy, Not Very Clean, Good Price!
The place was not clean, the room smelled bad. The key had to be picked up at another Motel a few blocks from the place. But I am thankful for the receptionist who sent a person to clean. The guy had a great attitud and left the room smelling really good!! The property is old, but the people working there were really nice and I am thankful for their cooperation.
Bodde här 2 nätter i oktober 2023
Svar från Violet 24 okt. 2023
Thank you for your review. We're happy we could help.

4/10 Dåligt

clifford

Bodde här 1 natt i oktober 2023
Svar från Violet 24 okt. 2023
Thank you for the input.

6/10 Okej

Kirsten

Bodde här 1 natt i oktober 2023
Svar från Violet 12 nov. 2023
Thank you for your feedback.

8/10 Bra

Dono

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to US 395 Sierra highway. Plenty of street parking and within walking distance from Family Dollar store.
Bodde här 2 nätter i oktober 2023
Svar från Violet 19 okt. 2023
Thank you for your review.

4/10 Dåligt

Manuel

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It was quiet. The toilet was dirty. Had to buy cleaning product. The sink piping leaked. No wash cloths.
Bodde här 1 natt i oktober 2023
Svar från Violet 17 okt. 2023
Thank you for letting us know. We are addressing everything. Hope you give us another chance. Best,

2/10 Väldigt dåligt

Melissa

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Cockroach and dishes in the sink
Bathroom was dirty, there was a cockroach in the sink. Floors were sticky. Property is disgusting.
Bodde här 1 natt i oktober 2023
Svar från Violet 17 okt. 2023
We are addressing this now! Thank you for letting us know!

6/10 Okej

soo young

Reste med husdjur
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bed is not comfortable. Lots of stains in bathroom Cleaning is not good.
Bodde här 3 nätter i oktober 2023
Svar från Violet 13 okt. 2023
Thank you for letting us know. We are addressing this with housekeeping now. Hope you give us a second chance. Thanks!

8/10 Bra

James

Gillade: Renlighet, personal och service och rummets bekvämlighet
It did the job.
It was fine. Room had a funny smell. Went and bought an air freshener which helped. It did the job. Just needed to sleep. Nothing fancy.
Bodde här 1 natt i oktober 2023
Svar från Violet 13 okt. 2023
Thank you for your input. We will see what we can do about the smell. Thank you for staying with us.

4/10 Dåligt

Lisa

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Elizabeth 11 okt. 2023
We'll do better.

2/10 Väldigt dåligt

Sylvain

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
La poussière est d’origine, les poils dans le lavabo de l antépénultième client, les traces sur le miroir de 2013, la liste est encore très longues… Par chance, les draps étaient propres
Svar från Elizabeth 11 okt. 2023
Thanks for the feedback. we'll do better.

2/10 Väldigt dåligt

Sun

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
When we arrived at the location, office was closed, and we had to find a office in another hotel to complete check in. Booking was not refundable , and we just gave up and decide to return to home instead. The property and location, we were not feeling safe . We just lost our money.
Bodde här 1 natt i oktober 2023
Svar från Elizabeth 7 okt. 2023
We are very sorry you were unhappy. The area is safe. We have a family of 5 that live on the property and my 80 year old mum lives just up the street. The El Rancho office is .5 mile from Trees our sister motel. Sorry for the inconvenience.

4/10 Dåligt

Lucas

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Violet 27 okt. 2023
Thank you for the input.

6/10 Okej

Ken

Gillade: Renlighet och personal och service
Bodde här 3 nätter i september 2023
Svar från Elizabeth 2 okt. 2023
Thank you, well do better :)

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Personal och service och rummets bekvämlighet
Interesting stay
I had to go to the sister property to check in which was less than a mile down the road. The unit I was staying in was not attached to the actual hotel, but instead was on the other side of someone’s home. There was a broken chair on the porch along with two random golf clubs and two small trash cans that one would assume should be inside the room. There were used antifreeze containers outside in the small yard along with other trash. The floors were absolutely filthy so where shoes or socks you don’t care about after your shower (you’ll thank me later). I will admit that it was rustic cuteness and the lady who checked me in was very sweet. Also, the “pullout sofa” was indeed not a sofa, but was a day bed with a pull out trundle.
Bodde här 1 natt i september 2023
Svar från Elizabeth 1 okt. 2023
Thanks so much for the feedback. We are addressing every issue.

2/10 Väldigt dåligt

Debra

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Violet 29 sep. 2023
Sorry you felt this way. Please feel free to message us if you have any suggestions for how we can do better. Take care.

4/10 Dåligt

Carlos

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
Bad AC. And you can hear every word the neighbor say
Bodde här 4 nätter i september 2023
Svar från Violet 28 sep. 2023
Thank you for letting us know. We'll see what we can do.

4/10 Dåligt

olivier

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cet hôtel est une blague. Pour 90 €, vous avez un truc dégueulasse. Un vrai foutoir. Si tu es dans un coin très sombre de la ville. Attention, si vous réserver cette hôtel, vous risquez de vous retrouver devant l’accueil avec personne. Juste un mot vous disant qu’il faut vous rendre dans un autre hôtel pour récupérer les clés. Vous n’allez pas être déçu par l’accueil… Je précise que pendant tout mon séjour, il n’y avait personne à l’office. Aucun problème. Démerdez-vous. La seule chose qui reste de sympa dans cette hôtel, c’est l’enseigne… Tout le reste est à fuir
Svar från Violet 22 sep. 2023
Sorry to hear you felt this way. The confirmation email explains the details on checking-in at a different location. Thank you for the input.

4/10 Dåligt

Rebecca

Gillade inte: Personal och service och boendets skick och faciliteter
Barking dogs kenneled at property that backed up to my room. Kind of a dicey low end area of town.
Bodde här 1 natt i september 2023
Svar från Violet 21 sep. 2023
We apologize for the uncomfortable experience. I have already sent note to address the dog. Maybe next time you're in the area you can try the charming bakery right on the end of the street called the Great Basin that offers vegan baked goods. There's also a lovely coffee shop across from them. Hope you give us a second chance. Take care.

4/10 Dåligt

Verifierad resenär

Reste med familjen
Average at best
It start by needing to check in at another motel because of staffing issues. At 4:00, the room wasn't ready as repairs needed to be done. After a couple of hours we went to the room and repairs still weren't even started. In fact, they never repaired the broken headboard during the 3 days we were there. Day two, the room wasn't cleaned. The next, we saw the maid and she said we weren't on the list for room cleaning. Although, she did get the room cleaned for us. Other than that, the room was average and the stay wasn't bad but wasn't anything to bring me back either.
Bodde här 3 nätter i september 2023
Svar från Elizabeth 19 sep. 2023
We are so sorry. We will discuss these issues in our morning meeting. I will address all of the issues. Thanks so much for the input. We hope you give us another chance.