Lägenhet Comfort - eget badrum | Exteriör

Recensioner av Stay With Empire - Charles Street

3 out of 5
Stay With Empire - Charles Street
6 Charles Street, Blackpool, England

Recensioner

4,2
10 - Fantastiskt i betyg. 2 av 58 recensioner" "
8 - Bra i betyg. 7 av 58 recensioner" "
6 - Okej i betyg. 14 av 58 recensioner" "
4 - Dåligt i betyg. 6 av 58 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 58 recensioner" "

4,6/10

Renlighet

4,2/10

Bekvämligheter

4,0/10

Boendets skick och faciliteter

4,2/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Stephen

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Dirty mouldy smells. Full of wood lice .toilet not fixed to floor .furniture looks like found in a skip..All the houses are boarded up. We did not stay .paid for other accommodation. Not fit for humans. Insects and bugs everywhere The company called EMPIRE should not be advertising property which is so run down. They are a rouge company. I WANT MY MONEY BACK
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Jeorgia

Reste med familj och småbarn
Gillade inte: Renlighet och boendets skick och faciliteter
One of the worst places I’ve ever stayed, booked for 5 nights and stayed for 1, only stayed the one night because of how late we got there. I had a 1 year old child with me and the plug for the tv had exposed wires, the toilet wasn’t even connected to the floor and leaking and the entire apartment was filthy. After many emails and Expedia trying to contact we had no look until Expedia gave us a £150 coupon to book somewhere else. Should be illegal and shut down!!!!
Bodde här 5 nätter i mars 2024

8/10 Bra

chelsea, Preston

Gillade: Boendets skick och faciliteter
Great value for money. Infact you wouldnt find another whole apartment that sleeps 4 plus a kitchen that had all utensils to cater for you and your family. The bathroom has towels ect aswell as a dining area in blackpool for the price, and even bought our dog along. Easy self check-in and out. Weve even extended our 9 day stay for the rest of the weekend and the property manager has been amazing. Will deffo be coming back and would deffo recommend
Bodde här 9 nätter i februari 2024

2/10 Väldigt dåligt

Richard

Gillade inte: Renlighet och rummets bekvämlighet
Absolutely disgusted
Check-in was absolutely terrible. They made me wait outside for over an hour. What a joke. Communication is absolutely terrible. The apartments are rundown terrible. I wouldn’t rate these to anyone I would definitely not stop here again 100% and please whatever you do book elsewhere.
Bodde här 7 nätter i januari 2024

2/10 Väldigt dåligt

Tinuola

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i december 2023

6/10 Okej

Julie

Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Andrew

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i december 2023

2/10 Väldigt dåligt

Christopher

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Avoid this hell hole!
The property is run down, smelt of bleach when we arrived and floors still wet. Hair everywhere, full bin in bathroom. A spoon being used as a door stop?! Hole in door to apartment filled with kitchen roll. Extension leads draped up walls. Dirty bed sheets, tiny sofabed. Carpet loose on stairs with grips visible. Noisy and smell of cannabis throughout. Called to complain and was told I’d get a call back. This never happened, also emailed numerous times with no reply. We were booked in for 3 nights, stuck it out for one as nowhere had availability then went elsewhere. Avoid at all costs!
Bath mat covered in hair
Kitchen roll in hole in door
Hair in bed
Marks on pillow cases
Bodde här 3 nätter i oktober 2023
Svar från Marika 28 nov. 2023
We apologise for the unsatisfactory conditions during your stay. Your feedback is deeply appreciated and we will use these for future reference.I'm sorry for the lack of response to your complaints and emails. We are actively reviewing our communication processes to prevent this in the future.Thank you for staying with us.

2/10 Väldigt dåligt

Jade

Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Jonathan

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
2 night stay. Left the first morning. Shocking
promises things that are not available. No wifi. Just does not connect Tv only gets signal if signal box is out the window. Bathroom has no light/handle Bugs roaming the rooms Sofa bed is just a cheap sofa that is uncomfortable to sleep on. Heating hardly heats up. Bedding smells and moist Front door drags across the carpet. Nothing like the photos. Definitely not the ‘superior’ apartment that was paid for 2 night stay. Left the first morning. Shocking
Bodde här 2 nätter i oktober 2023
Svar från Marika 30 nov. 2023
We sincerely apologize for the inconveniences you experienced during your recent stay at our property. It deeply saddens us to hear that your expectations were not met, and we understand the frustration these issues must have caused.We want to assure you that we take your feedback seriously, and we are actively addressing each concern to improve our accommodations. Our team is investigating the issues with the WIFI, TV signal, bathroom amenities, sofa bed comfort, heating system, and overall cleanliness. Please know that this does not reflect our usual standards, and we are committed to rectifying these shortcomings.

2/10 Väldigt dåligt

Krystal

Gillade: Bekvämligheter
Gillade inte: Renlighet
Advertised as sleeps 4 property sofa bed is meant to be double pull out it was a leather effect fold down felt like sleeping on wood reported it but nothing bathroom sink leaking badly reported nothing tell me non refundable that only works of they fulfil there part of the contract which they didnt
Bodde här 2 nätter i oktober 2023
Svar från Marika 30 nov. 2023
We apologize for the discomfort you experienced during your stay. Your feedback is crucial, and we regret that we fell short of expectations. We are addressing the sofa bed issue and bathroom sink leak promptly.

2/10 Väldigt dåligt

Sharon

Reste med familjen, Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Check in took ages (language barrier), appartment stunk of smoke, hard to open front door, no hot water,hole in bathroom floor,living room door handle hanging off with no screws,kitchen window handle broken off, no sheets for sofa bed, asked for sheets didnt get, sofa bed was like sleeping and metal bars its was more comfortable to sleep on the floor than the sofa bed, all dishes were dirty. Over all worst place i have stayed will never be returning
Bodde här 2 nätter i oktober 2023
Svar från Marika 30 nov. 2023
We sincerely apologize for the multitude of issues you faced during your stay. Your feedback is crucial, and we're addressing these issues urgently. We understand your frustration and would appreciate the chance to make things right

10/10 Fantastiskt

Paul

Reste i grupp, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Really enjoyed myself it was nice and quiet would easily recommend anyone to stay there
Bodde här 2 nätter i oktober 2023
Svar från Marika 30 nov. 2023
We're thrilled to hear that you had a wonderful and peaceful stay with us! Thank you for taking the time to share your positive experience. Your recommendation means a lot to us. If you ever decide to visit again, we would be delighted to welcome you back.

2/10 Väldigt dåligt

Nadean

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
When we pulled up we wasnt expecting much as the photo online did show it wasnt the nicest frontage. The inside however showed such beautiful interior that once thebdoors shut it wouldnt bother us about the outside. What we wasnt ready for was a group of men outside smoking drugs. They were polite enough, but not what you want entering a holiday apartment woth 3 teenagers. Walking through the front door we all had to hold pur hands over our gaves, the smell was horrific. The carpet extremely worn and filthy. No one arpund to speak to about checking in so we had to go back to the car to call them. Finally after 15 minutes we had instructions to get the key. Once inside ,after fighting with the apartment door as it was so stiff we were quite surprised. Its looked quite nice. Then on inspection the bathroom is damp and has mould all over , i got locked in the bathroom as the handle had snapped off and was missing. The walls were actually wet. Then i checked the rest more carefully. Most of the walls have mould on them, all around the edges is very dirty. The cupboard woth a quilt for the sofa bed had bugs in so that quilt was useless. Then when we checked the sofa bed it was actually broken in the middle where someone has left a big dip in it. The smell of damp got worse over night and with groups drunk and drugged up men we didnt leave till morning. We checked out 2 nights early after spending just 1 very uncomfortable night.
Bodde här 3 nätter i oktober 2023
Svar från Marika 30 nov. 2023
We sincerely apologize for the distressing experience you had during your stay with us. Your detailed feedback is deeply concerning, and we take it very seriously.

10/10 Fantastiskt

Kirsty

Bodde här 1 natt i september 2023
Svar från Marika 15 okt. 2023
Thank you.

2/10 Väldigt dåligt

Sophie

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Do NOT stay here! We arrived at the property and we were scared to get out the car. Most houses on the street were boarded up. Opened the front door, the carpet was thick with dirt and wallpaper hanging off. We get in to our room only to find the mattress hanging off the bed… dirty bedding still on there. Dirty towels all over the room, and the base of the bed was completely broken and was being propped up with cushions. They then moved us to another building 5 mins away in the car. When we got in to this one it was slightly better… then we went into the bedroom and the same again. Bed wasn’t made still had someone else’s filthy sheets on there. Then I opened the toilet and there was a full towel shoved down there! The bathroom is also covered in thick black mould…When trying to speak to empire I was told someone will be in contact within 24 hours.. I’ve been here for 2 nights and no one has called!! I’ve sent countless emails and still had no phone call… this place is absolutely disgusting!!
Bodde här 2 nätter i september 2023
Svar från Marika 15 okt. 2023
I'm sorry to hear about your unpleasant experience with the property you stayed at. It sounds like you encountered numerous issues during your visit, and that's certainly not what anyone would expect or deserve when booking accommodation. Your feedback is important, and it's crucial for others to be aware of such experiences. We sincerely appreciate your feedback, and we will certainly use it for future reference to improve the quality of our services.When encountering such situations, it's a good idea to share your concerns not only with the property but also with any relevant travel review websites or platforms, as your review can help future travelers make informed decisions. Additionally, if you booked through a third-party service, you might want to reach out to them to express your dissatisfaction and request a resolution.I hope your future travel experiences are much more pleasant and meet your expectations.

2/10 Väldigt dåligt

Paige

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This property is nothing like the photos. We arrived and the street was dirty outside. At the side of the property there was rubbish bags all over the ground. The place smelt of drugs and we didn’t not feel safe at all. We ended up booking in at the premier in and did not stay at the property. We did enter the property and the sofa bed was all dented and would not have been comfy. The bed room windowsill was dirty and you could feel the dirt on the floor. After how unclean and unsafe we felt we decided to book elsewhere.
Bodde här 2 nätter i september 2023
Svar från Marika 15 okt. 2023
We're truly sorry to hear about your experience with our property. We value your feedback, as it helps us make improvements to ensure a better stay for our guests. Your description of the property doesn't meet the standard we aim to maintain, and we deeply regret that your expectations were not met.Rest assured that we will address these concerns and take the necessary steps to improve the conditions of the property. We appreciate your decision to provide feedback, as it allows us to rectify any issues that may have arisen.We will do our best to ensure a more pleasant experience should you decide to return. Thank you for bringing this to our attention.

4/10 Dåligt

Helen

Reste med sin partner
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Toilet seat was broken, tv didn't work. The bed was very hard, springs coming through and broke on 1 side so we had to sleep on the futons. Corridor constantly smelt like someone was growing cannabis. A vile smell would start throughout the apartment in the afternoon. Tried to email the company but got no reply. Definitely wouldn't recommend 😕
Bodde här 2 nätter i september 2023
Svar från Marika 30 nov. 2023
We apologize for the inconveniences you faced during your stay. We are addressing the issues with the broken toilet seat, malfunctioning TV, uncomfortable bed, and unpleasant odors. We're also working to improve our communication channels. We appreciate your feedback and regret that your experience fell short. Thank you for bringing these concerns to our attention.

4/10 Dåligt

Annmarie

Gillade inte: Renlighet
The place itself was ok it smelt of damp really bad and the double bed was terrible sleeping on nails would of felt better i had 2 hours sleep coz the mattress was just hard springs in your back defo needs new mattresses and the sofa bed wasnt great just about fitted 2 kids on it but apart from that it was ok i suppose wouldnt book it again tho to be honest true what they say you pay for what you get!!!!
Bodde här 2 nätter i september 2023
Svar från Marika 30 nov. 2023
Thank you for sharing your feedback with us. We're sorry to hear about the issues you encountered during your stay. We take your comments seriously, and we appreciate your honesty.We apologize for the inconvenience caused by the damp smell and uncomfortable mattresses. Your experience is not reflective of the standards we aim to uphold. We will address these concerns promptly, including evaluating the mattresses for replacement.

2/10 Väldigt dåligt

Rob

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Don't stay here!
Where do I begin! For a start they won't give you any details about the accomodation until 15 minutes before you are due to stay. The exterior was completely littered with a huge refuse bin outside the building. The steps up the building were all broken and uneven. There were people on the steps outside the building drinking cans and smoking marijuana. The area felt completely derelict. The communal area smelt of stale alcohol and cigarettes. The flooring was not fitted properly, being a trip hazard. The TV, although showing it had Netflix did not work and it wouldn't show any other channels. This was due to the building not having any internet, as advertised, also the mobile data in the area was dire. The door had a hole in it, filled in with kitchen roll. The doors and painted surfaces were grubby and looked like they needed a deep clean and repainting. The flooring in the kitchen was peeling off the floor and the floor was uneven. There were not enough towels, bedding and pillows for the amount of people the accomodation was booked for (4). The windows were all broken and the glazing had broken down inside being filled with moisture. The exterior yard was a state with litter, weeds and looking disheveled. One of the lounge chairs had a huge staple sticking out of it making it difficult to handle. Both lounge chairs also doubled up as camp beds but neither were stable. Tiles were falling off in the bathroom. The toilet was not attached.
Bodde här 2 nätter i september 2023
Svar från Marika 30 nov. 2023
We apologize for the multitude of issues you faced during your stay. We take your concerns seriously and are actively addressing each one, including exterior conditions, cleanliness, amenities, and maintenance issues. Your feedback is invaluable, and we're committed to making immediate improvements. Thank you for bringing these concerns to our attention.

6/10 Okej

Boweanne

Reste med familjen
Gillade: Bekvämligheter
Was ok for a basic stay, wasn't the cleanest! Decent size though!
Bodde här 2 nätter i september 2023

6/10 Okej

Rhea

Bodde här 3 nätter i augusti 2023

2/10 Väldigt dåligt

Rodney

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Do not stay in this apartment it is so dirty smelly and it not fit for anyone to stay in it is not the apartment that the pictures show. I walked in and walked back out my wee girl is 7 anddzs she wouldn't walk in the front door and started crying so we had to look for somewhere else to stay and were out £300 for two nites and they haven't emailed me back about it
Bodde här 2 nätter i augusti 2023

2/10 Väldigt dåligt

Steven

Reste i grupp
Gillade inte: Renlighet och rummets bekvämlighet
Sub standard accommodation.
In all honesty the worst apartment I’ve ever stayed in. From bugs to cleanliness and just general poor working condition. I’d stay well away. We left after one night.
Bodde här 2 nätter i augusti 2023
Svar från Marika 30 nov. 2023
We sincerely apologize for the disappointing experience you had during your stay. Your feedback is disheartening, and we regret that we fell short of your expectations. We take your concerns seriously and will be investigating and addressing the issues you mentioned to ensure a better experience for future guests.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Poor
The property is far off different from images. It was not well-maintained and the bedsheets, towels appeared overused. The windows had mould and the skirtings dirty. Oh! Don't get me started with the mattress and the bathroom! Mattress was so uncomfortable and the bathroom drainage clugged! Its far from comfort and we had to cancel our booking. We got part refund, thats better than nothing. DO NOT BOOK!!!
Bodde här 5 nätter i juli 2023
Svar från Marika 30 nov. 2023
We sincerely apologize for the discrepancy between your expectations and the actual condition of the property. Your feedback is invaluable, and we deeply regret that your experience did not meet our usual standards. We appreciate your understanding as we work to address the issues you highlighted, including the cleanliness, worn linens, mold, uncomfortable mattress, and bathroom drainage.

2/10 Väldigt dåligt

Emma

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property is located on a street that is almost all closed down and boarded up, during the nights we were there lots of people congregated outside. The flat it’s self is sloped. The windows don’t close and one is screwed open! The place had been swept for arrival but was not clean. The sink in the bathroom didn’t work, the place smells of damp and most of the walls has previous damp and crumbling patches that have just been poorly painted over. The additional sofa bed was poor, you wouldn’t let your dog sleep on it and that was 100 times better than the actual bed that was not fit for purpose. The mattress was completely collapsed and the base of the bed was sloped…… this, with the completely noticeable sloped floor made sleeping impossible. To say this was the most horrific experience I’ve encountered is no exaggeration. This property is not fit for people to stay sleep in no matter what the cost.
Bodde här 2 nätter i juli 2023

6/10 Okej

Laura

Bodde här 4 nätter i juli 2023

2/10 Väldigt dåligt

Victoria

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Rubbish
Bodde här 3 nätter i juli 2023

4/10 Dåligt

Heather

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i juli 2023

2/10 Väldigt dåligt

Amanda

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i juni 2023

8/10 Bra

Judy

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything was good with the apartment and our stay we were able to keep food in fridge/freezer and cook food coming and going as we pleased and had a pleasant stay until the last night when there were approx 10 to 15 teenagers in an upstairs apartment loud music banging shouting running up and downstairs etc all night then screaming and fighting police attended in the street very little sleep and 2 anxious teenagers meant we left the apartment for the first train at 6.45
Bodde här 4 nätter i juni 2023

4/10 Dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet och rummets bekvämlighet
Desperate need of renovation
I’m not usually one to write a purely negative review but this property is the worst appartment I have stayed in so far considering I stay in hotels and apartment about 3 times a month for work. Front door lock needs replacing as the barrel is very hard to turn and get correct. The internal flat door is severely damaged and I don’t think it would be hard for someone to kick open again as judging by the damage pictured it’s already been done once. In the flat there was a strong smell of damp and on Sunday morning the smell of swearer was very wrong too. Lots of damp patches and water leaks. The bathroom was definitely the worst part it might be worth introducing some bleach to the cleaning team. Generally I slept well but I also don’t think a nuclear attack would wake me either. My partner said that the noise from upstairs footsteps was very loud and our friend on the sofa bed said the large gap under the door from our living room into the public area meant they kept being woken up all night. It’s also worth noting the sofa bed is actually a rock roll bed which isn’t quite the same concept and our friend didn’t sleep well on it all weekend. Sadly I won’t be staying here again although the price was £50 a night for our stay I still feel like the hygiene and building quality need to be better. Positive notes. Kitchen was clean and tidy and the pre opera came with all Morden decoration but this sadly doesn’t make up for the state of the building.
Down the side of the bedside unit
Apartment door lock not securely attached
Damp in bathroom no extractor working or window to open
Water leak from upstairs
Bodde här 3 nätter i juni 2023
Svar från Marika 30 nov. 2023
We appreciate your detailed feedback, and we sincerely apologize for the shortcomings you experienced during your stay. Your comments are crucial for our improvement, and we take them seriously. We're actively addressing the issues with the front door lock, internal door, dampness, water leaks, and noise disturbances.We're glad to hear positive notes about the kitchen and modern decor, but we understand that it doesn't compensate for the overall experience. Your concerns are valid, and we're committed to making immediate improvements to enhance both the comfort and quality of our property.

2/10 Väldigt dåligt

Kim

Bodde här 4 nätter i juni 2023

2/10 Väldigt dåligt

Joanne

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Just a dirty and smells of damp no one met us there carpets on stairs were thick door handles were hanging off bed settee was hard toilet kitchen water running made loud bangs when used to was not working called them they said they might send someone out and it had been reported before spent one night there had to go to a hotel because of the hell hole
Bodde här 4 nätter i maj 2023

6/10 Okej

Jordanne

Reste med familj och småbarn
Gillade inte: Bekvämligheter
There was someone asleep outside the property we were staying in and smoking in the hallways. There was an empty nourishment can outside with Ash in and a butter knife which had clearly been made into some sort of smoking device. The neighbours of the property were telling us how alot of people in the area are on drugs and feel unsafe and it wasn't a good place to stay with children. The area outside was dirty with lots of rubbish laying around people were shouting all hours of the night outside. The apartment was okay but the hot water was limited and the boiler made an awful noise when you used hot water. The TV remote didn't work and I asked the property how to work it and was ignored. I would not stay here again.
Bodde här 3 nätter i maj 2023

8/10 Bra

Emma

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i maj 2023

4/10 Dåligt

Philip

Never again.
All windows need attention as seals gone on all of them. All walls were scuffed and dirty. Tv had no aerial connected and no remote. (remote that was there was not for the tv). Stair and landing carpet was dirty and stained
Bodde här 3 nätter i maj 2023
Svar från Marika 30 nov. 2023
We sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable, and we regret that we fell short of your expectations. We are actively addressing the concerns with the windows, wall cleanliness, TV setup, and the state of the stair and landing carpet to ensure a better experience for future guests.

6/10 Okej

SARI

Bodde här 5 nätter i maj 2023

8/10 Bra

Amy

Reste med familjen
Gillade: Renlighet
Good
Was a really good stay
Bodde här 7 nätter i maj 2023
Svar från Marika 30 nov. 2023
We're thrilled to hear that you had a great stay! Thank you for taking the time to share your positive experience. If you ever decide to visit again, we would be delighted to welcome you back.

4/10 Dåligt

Rosie

Reste i grupp
Gillade inte: Renlighet och rummets bekvämlighet
I would avoid
Personally I would avoid, even if this room was advertised for free I would stil avoid. The kitchen was nice. Everything else was poor condition. Sofa bed was terrible? TV didn’t work. The stench was horrendous. Went out to buy air fresheners to spray. Lock on the door was an absolute nightmare. Took us 30 minutes to get in. Locks need changing! It’s a shame the rest of the apartment isn’t up to the kitchen standards. Not bad location 5-10 min walk to Blackpool tower. Outside property was shocking. Bin overflown with nappies everywhere.
Bodde här 1 natt i maj 2023
Svar från Marika 30 nov. 2023
We sincerely apologize for the disappointment you experienced during your stay. Your feedback is important to us, and we regret that we fell short of your expectations. We are addressing the issues with the sofa bed, TV, unpleasant odor, and door lock immediately to improve the overall experience for future guests.Thank you for bringing these concerns to our attention, and we appreciate your understanding. We are actively working to make necessary improvements, and we hope you might consider giving us another chance in the future.

2/10 Väldigt dåligt

Elizabeth

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The only thing I liked about the property was the location as it was close to where we wanted to be. Everything else, I disliked and would not stay here again. The room was very dirty, rubbish was left in the kitchen, hallway, bedroom and living area. The sofa bed was broken, the towels were left soaking wet and the bed had clearly had had sexual activity from previous guests. I will be submitting a complaint as the stay was a terrible experience.
Bodde här 1 natt i april 2023

2/10 Väldigt dåligt

Mark

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Horrendous!! Avoid.
DO NOT BOOK!! So the street that the apartment is on had homeless drugged users sleeping out side so my kids couldn’t go out and play and my partner didn’t feel safe( not hotels fault ) as we entered the property the hall way carpet is very loosely fitted so if ur not a sturdy person be careful. Our apartment: kitchen was clean and newish looking but had a couple of broken chairs and no hot water from sink tap, Bedroom was very basic, we had rain on last night and the rain was getting in the windows.bathroom was basic again shower over a bath, electric shower kept going hot and cold and the bath and sink had no hot water. Living room was were the 2nd bed was meant to be it was a very old and poor sofa bed, my partner is 6 stone and 5ft tall and even she felt every bit of wood in it. We had to sleep on living room floor for 4 nights and let both kids have bed. Then save the worst for last the BOILER!! Don’t expect peace and quiet coz every time toilets are flushed, showers are used or sinks in the fool building not just that one apartment the boiler makes a horrendous noise. When we emailed the owner she was no help, we called the maintenance line to be told they can’t do anything. Yes I know you get what you pay for and we didn’t pay a lot but you still expect a little standards to be meet. Also no Wi-Fi connection like it says on website. I’m I CANT ADVICE ANYONE ANYMORE DO NOT STAY HERE !!!
Bodde här 4 nätter i april 2023
Svar från Marika 30 nov. 2023
We sincerely apologize for the distressing experience you had during your stay. Your detailed feedback is deeply concerning, and we regret that we fell short of your expectations. We take these matters seriously and are actively addressing each issue, including the concerns with the hallway carpet, broken chairs, lack of hot water, window leaks, sofa bed comfort, and the disruptive boiler noise.Your experience is not reflective of our usual standards, and we are committed to making immediate improvements to enhance the overall quality of our property. We apologize for any inconvenience caused, and appreciate your understanding.

6/10 Okej

Christof

Bodde här 3 nätter i februari 2023

2/10 Väldigt dåligt

Deborah

Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It was dirty no heating and people in upstairs flat very noisy
Bodde här 4 nätter i februari 2023

8/10 Bra

Cara

Bodde här 2 nätter i januari 2023

8/10 Bra

Jayachandran

Reste med familjen
Gillade inte: Renlighet
Ok
The apartment was spacious for a family stay with all kitchenette. But few not great - washing door hanndle was broken, so couldn’t use it. Then the toilet door latch broken, dirty bed covers - we have to use our own plain sheets. Otherwise it’s good stay with everything within walkable distance.
Bodde här 2 nätter i juli 2022
Svar från Marika 30 nov. 2023
Thank you for sharing your feedback. We're pleased to hear that the apartment's spacious layout and kitchenette were suitable for your family stay. We apologize for the inconvenience caused by the broken washing door handle, toilet door latch, and the condition of the bed covers. Your comments are valuable, and we'll address these issues promptly to enhance the overall guest experience.

6/10 Okej

Joyce

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Nothing unique Common areas were very dirty and smelly and cleaning equipment left by fromt door
Bodde här 2 nätter i maj 2022

6/10 Okej

Isabella

Reste med familjen
Ok stay for a weekend
Accommodation needs some tlc done to it like plug sockets fixed and window fixed as it was very cold and not really big enough for 6 to stay there, but beautiful walk to Blackpool beach through the town and 5 minute walk to Blackpool north train station.
Bodde här 2 nätter i februari 2022
Svar från Marika 30 nov. 2023
Thank you for sharing your feedback. We appreciate your insights regarding the accommodation, and we apologize for any inconvenience caused by issues like plug sockets and the window. Your comments are valuable, and we'll address these concerns promptly to improve the overall experience for our guests.We're glad to hear that you enjoyed the beautiful walk to Blackpool beach through the town and the convenient location near Blackpool North train station

6/10 Okej

D

Affärsresenär
Gillade: Renlighet
Fine for a quick stay
A great place to be situated but the apartment was a little noisy and the shower was very poor water pressure
Bodde här 4 nätter i november 2021
Svar från Marika 30 nov. 2023
Thank you for taking the time to share your feedback. We're pleased to hear that you found the location great. However, we apologize for the noise and the issue with the shower water pressure. Your comments are important to us, and we will look into ways to address these concerns to enhance the overall guest experience.We appreciate your understanding and hope to have the opportunity to welcome you again in the future.

2/10 Väldigt dåligt

Ryan

Bodde här 3 nätter i november 2021