Standardrum - 2 queensize-sängar - icke-rökare | Skrivbord, strykjärn/strykbräda, gratis barnsängar och extrasängar

Recensioner av Comfort Inn Bloomington near University

2.5 out of 5
Comfort Inn Bloomington near University
1700 North Kinser Pike, Bloomington, IN

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 229 av 729 recensioner" "
8 - Bra i betyg. 289 av 729 recensioner" "
6 - Okej i betyg. 118 av 729 recensioner" "
4 - Dåligt i betyg. 63 av 729 recensioner" "
2 - Väldigt dåligt i betyg. 30 av 729 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

6,8/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

6/10 Okej

Hauter

Gillade inte: Boendets skick och faciliteter
The Key Card to the Room Door took several attempts to open the door
Bodde här 1 natt i maj 2024
Svar från Donald 19 maj 2024
Dear Hauter we want to thank you for the good 3 out of 5 review, your feedback is very important to us. We are happy that you had such a nice stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

10/10 Fantastiskt

catherine

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We were in town for our daughter’s graduation from IU . We were pleasantly surprised that we could even book a hotel room 6 weeks before ! The staff ( especially River at the front desk ) were so refreshingly pleasant and gave us gift bags ! We will come back to the hotel again because of the generous staff and clean facilities!!
Bodde här 2 nätter i maj 2024
Svar från Donald 10 maj 2024
Dear Catherine we want to thank you for the great 5 out of 5 review, your feedback is very important to us. We are very happy that you had such a great stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

4/10 Dåligt

Nont

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Donald 11 maj 2024
Dear Nont we want to thank you for your review, your feedback is very important to us. I also want to send you my deepest apologies about the issues you had while staying with us here at the Comfort Inn Hotel in Bloomington Indiana. Please have safe travels.

10/10 Fantastiskt

Ronald

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close enough to campus to drive easily
Bodde här 2 nätter i maj 2024
Svar från Donald 7 maj 2024
Dear Ronald we want to thank you for the great 5 out of 5 review, your feedback is very important to us. We are very happy that you had such a wonderful stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please Comeback and see us again very soon, have safe travels.

10/10 Fantastiskt

Ramu

Bodde här 1 natt i april 2024
Svar från Donald 19 maj 2024
Dear Ramu we want to thank you for the great 5 out of 5 review, your feedback is very important to us. We are very happy that you had such a great stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

8/10 Bra

Catherine

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Donald 1 maj 2024
Dear Catherine we want to thank you for the good 4 out of 5 review, your feedback is very important to us. We are very happy that you had a nice stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

10/10 Fantastiskt

Robert

Reste med familjen
Room was very comfortable. Not a fan of the sliding bathroom door which could have used a handle.
Bodde här 3 nätter i april 2024
Svar från Donald 9 apr. 2024
Dear Robert we want to thank you for the great 5 out of 5 review your feedback is very important to us. We are very happy that you had such a wonderful stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon.

10/10 Fantastiskt

Dawn

Bodde här 2 nätter i april 2024
Svar från Donald 1 maj 2024
Dear Dawn we want to thank you for the great 5 out of 5 review, your feedback is very important to us. We are very happy that you had a great stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

10/10 Fantastiskt

Mary

Bodde här 2 nätter i mars 2024
Svar från Donald 16 apr. 2024
Dear Mary we want to thank you for the great 5 out of 5 review, your feedback is very important to us. We are glad that you had a great stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have save travels.

6/10 Okej

Michelle

Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
It is not worth more the 60-80 a night… property needs a lot of updates. Very ran down
Bodde här 1 natt i mars 2024
Svar från Donald 25 mars 2024
Dear Michelle we want to thank you for the 3 out of 5 review, your feedback is very important to us. I want to also send you my apologies about any issues you may have had while staying with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

6/10 Okej

Declan

Had to ask for towels. No housekeeping came to the room over the weekend. Pretty bad.
Bodde här 2 nätter i mars 2024
Svar från Donald 24 mars 2024
Dear Declan we want to thank you for the 3 out of 5 review, your feedback is very important to us. House keeping usually cleans rooms after a 3 day stay or longer unless requested by the guest. I am so sorry for any issues you had with the room, we look forward to better serving you in the future. Thanks again for staying with us here at the Comfort Inn Hotel in Bloomington Indiana. Please have safe travels.

10/10 Fantastiskt

Jagdeep

Bodde här 2 nätter i mars 2024
Svar från Donald 24 mars 2024
Dear Jagdeep we want to thank you for the great 5 out of 5 review, your feedback is very important to us. We are happy that you had such a wonderful stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

8/10 Bra

LaGina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not enough vending machines for snacks and drinks. Shampoo and conditioner bottles were very tiny.
Bodde här 1 natt i februari 2024
Svar från Donald 18 feb. 2024
Dear LaGina we would like to thank you for the 8 out of 10 review, your feedback is very important to us. We are happy that you had a nice stay with us here at the Comfort Inn Hotel. Please comeback and see us again very soon, have safe travels.

8/10 Bra

Tausha

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024
Svar från Donald 16 feb. 2024
Dear Tausha we want to thank you for the good 8 out of 10 review, your feedback is very important to us. We are very happy that you had such a nice stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

4/10 Dåligt

Shad

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very Dirty Room cleanliness needs work!!
Bodde här 1 natt i februari 2024
Svar från Donald 8 feb. 2024
Dear Shad I would like to thank you for the 4 out of 10 review, your feedback is very important to us. I also want to send you my deepest apologies about the issues you had while staying with us. We are in the process of retraining our staff so all of our guests will have the best experience possible. Thank you for choosing Comfort Inn Hotel in Bloomington Indiana, please have safe travels.

8/10 Bra

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Donald 5 feb. 2024
Dear Mark we want to thank you for the 4 out of 5 review, your feedback is very important to us. We are happy that you had such a nice stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again soon, have safe travels.

10/10 Fantastiskt

marlon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast
Bodde här 1 natt i december 2023
Svar från Donald 2 jan. 2024
Dear Marlon we want to thank you for your great 5 out of 5 review, your feedback is very important to us. We are very happy that you had such a wonderful stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travles.

6/10 Okej

Jeffery

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Adequate thats all
Svar från Donald 5 feb. 2024
Dear Jeffery we want to thank you for your review, your feedback is very important to us. I am glad you choose to stay with us here at the Comfort Inn Hotel in Bloomington Indiana. We look forward to seeing you again in the future, please have safe travels.

2/10 Väldigt dåligt

Delana

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
The GM was very rude and kicked us out over suspicious activity because I walked to gas station and someone that had been trespassed was there before I got there. Called the cops on us and we never had anyone come to room, was quiet, and caused no trouble kept our room clean.
Bodde här 2 nätter i november 2023
Svar från Donald 28 nov. 2023
Dear Delana I want to thank you for your review, your feedback is very important to us. I would like to send you my apologies about the issues you had while staying with us. Thanks for choosing the Comfort Inn Hotel in Bloomington Indiana, please have safe travels.

8/10 Bra

Delana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was awesome, my room was very clean and so quiet.
Bodde här 1 natt i november 2023
Svar från Donald 25 nov. 2023
Dear Delana we want to thank you for the good 4 out 5 review, your feedback is very important to us. We are very happy that you had such a wonderful stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

10/10 Fantastiskt

Christian

Bodde här 1 natt i november 2023
Svar från Donald 16 nov. 2023
Dear Christian we want to thank you for the great 10 out of 10 review, your feedback is very important to us. We are very happy that you had such a great stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

4/10 Dåligt

MArk

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The rooms are very dirty. The bathroom fan is covered in dust and debris. Carpet covered in stains.
Bodde här 2 nätter i november 2023
Svar från Donald 7 nov. 2023
Dear Mark I want to thank you for your review, your feedback is very important to us. I would also like to send you my deepest apologies about the issues you had while staying with us. We are in the process of taking care of those issues you had. Thanks again for staying with us here at the Comfort Inn Hotel in Bloomington Indiana. Please have safe travels.

6/10 Okej

Jennifer

Gillade: Personal och service
Bodde här 2 nätter i november 2023
Svar från Donald 7 nov. 2023
Dear Jennifer we would like to thank you for the 3 out of 5 review, your feedback is very important to us. We are very happy that you had a nice stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

8/10 Bra

Janet

Bodde här 2 nätter i oktober 2023
Svar från Donald 18 okt. 2023
Dear Janet we want to thank you for the 4 out of 5 review, your feedback is very important to us. We are happy that you had such a wonderful stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

6/10 Okej

Shailendra

Average
Bodde här 1 natt i oktober 2023
Svar från Donald 18 okt. 2023
Dear Shailendra we want to thank you for your 3 out of 5 review, your feedback is very important to us. We are glad you had an ok stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

2/10 Väldigt dåligt

Tina

Bodde här 1 natt i oktober 2023
Svar från Donald 4 nov. 2023
Dear Valued Guest I would like to thank you for your review, your feedback is very important to us. I also want to send you my deepest apologies about the issues you had while staying with us here at the Comfort Inn Hotel in Bloomington Indiana. Thanks again for staying with us and please have safe travels.

8/10 Bra

Franklin

Gillade: Renlighet och personal och service
Bodde här 2 nätter i oktober 2023
Svar från Donald 13 okt. 2023
Dear Franklin we want to thank you for your 8 out of 10 review, your feedback is very important to us. We are happy that you had such a wonderful stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels

8/10 Bra

Claude

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Stay
A good stay. Thank You ! ! ! Reported a couple minor observations to your staff, which if addressed, would improve conditions.
Bodde här 1 natt i oktober 2023
Svar från Donald 12 okt. 2023
Dear Claude we want to thank you for your 8 out of 10 review, your feedback is very important to us. We are happy that you had such a wonderful stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels

10/10 Fantastiskt

Scott

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient and great staff. Reasonably priced
Bodde här 2 nätter i oktober 2023
Svar från Donald 9 okt. 2023
Dear Scott we want to thank you for the great 5 out of 5 review, your feedback is very important to us. We are very happy that you had such a wonderful stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

4/10 Dåligt

William

Carpet looked dirty and had a lot of stains, we didn’t feel comfortable walking on it with out our shoes on
Bodde här 2 nätter i september 2023
Svar från Donald 6 okt. 2023
Dear William I want to thank you for your review, your feedback is very important to us. I want to also send you my deepest apologies about the issues you had while staying with us. Guest satisfaction is very important to us and we are in the process of fixing the issues with the room. Thank you again for choosing the Comfort Inn Hotel in Bloomington Indiana, please have safe travels.

2/10 Väldigt dåligt

Joseph

Gillade inte: Bekvämligheter
Carpet was wet. And there was a moldy smell in the air. Got a bad sinus headache in the morning.
Bodde här 1 natt i september 2023
Svar från Donald 3 okt. 2023
Dear Joseph I want to thank you for your review, your feedback is very important to us. I want to also send you my deepest apologizes about the issues you had while staying with us. Thank you again for staying with us here at the Comfort Inn Hotel in Bloomington Indiana. Please have safe travels.

10/10 Fantastiskt

Bill

Great staff. Tub didn’t drain well. Lobby, breakfast area very small.
Bodde här 1 natt i september 2023
Svar från Donald 3 okt. 2023
Dear Bill we want to thank you for the great 5 out of 5 review, your feedback is very important to us. We are very happy that you had such a wonderful stay with us here at the Comfort Inn Hotel. Please comeback and see us again very soon, have safe travels.

4/10 Dåligt

Gregory

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The manager or owner (50’s white male) on Saturday 9/2, was firing someone on the phone and we were able to hear his whole conversation about no call/no show. Very unprofessional-customers don’t want to hear that. Bathroom sinks wet clogged and drained very slow, stains on carpet bathroom could have been cleaned better….hair in tub, etc. staff very friendly and helpful.
Bodde här 2 nätter i september 2023
Svar från Donald 5 sep. 2023
Dear Gregory I want to thank you for your review, your feedback is very important to us. I would like to also send you my deepest apologizes for the issues you had while staying with us. We have looked after the issues with the room already unclogged the sink and have shampooed the carpet and unclogged the tub. We want to thank you for staying with us here at the Comfort Inn Hotel in Bloomington Indiana, please have safe travels.

6/10 Okej

Dani

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Our room seemed clean except there were numerous splotches on the carpet that had not been remedied. Also, a bldg adjacent to the hotel (guessing low income housing) had lots of people hanging around outside (w/o shirts on, etc) and seemed unsafe. And the parking lot opposite the front hotel door had cars coming in and out and appeared to be drug deals going on throughout the evening. Overall seemed like a very unsafe area and glad to see that my car was not vandalized in the morning
Bodde här 1 natt i augusti 2023
Svar från Donald 5 sep. 2023
Dear Dani I want to Thank you for your 3 out of 5 review, your feedback is very important to us. I want to send you my deepest apologizes about the issues you had while staying with us customer satisfaction is very important to us. We have shampooed the carpet and made sure the room was cleaned really well. We have also been working with police to have them due routine checks of our parking lots. Thanks again for staying with us here at the Comfort Inn Hotel in Bloomington Indiana, please have safe travels.

8/10 Bra

Sarah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This facility is not fancy, but they use BeautyRest mattress which is one of my favorite! I had a nice quite sleep. I definitely will consider to stay here next time when I visit Blooming, IN.
Bodde här 1 natt i augusti 2023
Svar från Donald 21 aug. 2023
Dear Sarah we want to thank you for the good 4 out of 5 review, your feedback is very important to us. We are very happy that you had such a nice stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

2/10 Väldigt dåligt

Benjamin

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Ants in the room. Just gross.
Bodde här 2 nätter i augusti 2023
Svar från Donald 20 aug. 2023
Dear Benjamin I would like to thank you for your review, your feedback is very important to us. I want to send you my deepest apologizes about the issues you had while staying with us here. We have sprayed the room and we are gonna make sure that is not going to happen again. Thank you again for choosing the Comfort Inn in Bloomington Indiana we look forward to giving you better customer service in the future. Please have safe travels.

8/10 Bra

Kelly

Reste med familjen
The staff is very friendly and helpful
Bodde här 2 nätter i augusti 2023
Svar från Donald 20 aug. 2023
Dear Kelly we want to thank you for your good 4 out of 5 review, your feedback is very important to us. We are very happy that you had such a nice stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon. Have safe travels.

10/10 Fantastiskt

Jeremy

Bodde här 1 natt i augusti 2023
Svar från Donald 5 sep. 2023
Dear Jeremy we want to thank you for the great 5 out of 5 review, your feedback is very important to us. We are very happy that you had such a wonderful stay with us here at the Comfort Inn Hotel. Please comeback and see us again very soon, have safe travels.

10/10 Fantastiskt

Jason, Louisville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good for the price.
Bodde här 1 natt i augusti 2023
Svar från Donald 20 aug. 2023
Dear Jason we want to thank you for the great 5 out of 5 review, your feedback is very important to us. We are very happy that you had such a wonderful stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon. Have safe travels.

8/10 Bra

Amy

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Depending on who is on staff, your experience could be great or mediocre. Some staff was awesome and some staff didn't seem to want to be there...Very clean, adequate breakfast, and the outdoor pool was surprisingly great! Good stay for the price
Bodde här 3 nätter i juli 2023
Svar från Donald 20 aug. 2023
Dear Amy we want to thank you for the good 4 out of 5 review, your feedback is very important to us. We are glad that you had a nice stay with us. Customer service is very important to us and we will be training our staff to make sure all our guest have a great stay. Thank you again for stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please come back and see us again very soon, have safe travels.

8/10 Bra

Deepak

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our stay was comfortable. Staff was respectful and room was nice.
Bodde här 2 nätter i juli 2023
Svar från Management 18 juli 2023
Thank you so much for your review! We strive to make sure all guests have a comfortable stay with us. We hope to see you on your next visit to Bloomington!

6/10 Okej

Heather

Affärsresenär, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Breakfast provided 2 of 3 day stay. Coffee was good. This hotel is clean and safe but be warned the staff will be unhappy with you if you point out that anything is missing, such as sugar packets at breakfast. They also got upset because i asked the maid to take out the trash after 2 nights.
Bodde här 3 nätter i juni 2023
Svar från Management 18 juli 2023
Heather, thank you for your review. We strive to make sure everyone has a comfortable and happy stay with us so we will address the issues you spoke about with staff. Thank you again and we hope to see you on your next visit to Bloomington!

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Needs a severe makeover. Would not suggest to stay
Bodde här 1 natt i juli 2023
Svar från Donald 20 aug. 2023
Dear Valued Guest I would like to thank you for your review, your feedback is very important to us. I want to send you my deepest apologizes about the issues you had while staying with us. Thank you again for staying with us here at the Comfort Inn Hotel in Bloomington Indiana Please comeback and see us again in the future so we can better serve you. Please have safe travels.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Donald 21 aug. 2023
Dear Valued Guest we want to thank you for your 8 out of 10 review, your feedback is very important to us. We are very happy that you had such a nice stay with us here at the Comfort Inn Hotel. Please comeback and see us again very soon, have safe travels.

4/10 Dåligt

Thomas

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
There was a moldy breakfast sandwich in microwave, unclear how long it was there. Candy and wrappers in drawers. Overall, just not clean. Shower drain was slow to drain.
Bodde här 2 nätter i juni 2023
Svar från Donald 21 aug. 2023
Dear Thomas I want to thank you for your review, your feedback is very important to us. I want to send you my deepest apologizes about the issues you had while staying with us. We have done some retraining of our staff and gonna make sure something like this does not happen again. Thank you for staying with us here at the Comfort Inn Hotel in Bloomington Indiana. We look forward to seeing to serving you again and making sure you have the best customer service. Please have safe travels.

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The clerk was very nice, but that was the only good thing about this hotel. We were checked into a room that was already occupied, but at least they had another room for us. The room was very dated. Stained carpet, paint was chipping off the walls in the bathroom, fan in bathroom made a horrible screeching sound. Also, the pool was out of order, and the Wi-Fi and cable were both out.
Bodde här 1 natt i juni 2023
Svar från Donald 21 aug. 2023
Dear Valued Guest we want to thank you for your review, your feedback is very important to us. I also want to send you my deepest apologizes for issues you had while staying with us here. We have cleaned the carpets re painted the room and fixed the fan in the bathroom. Customer satisfaction is very important to us. Thank you for choosing to stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
At the check in the front desk service was terrible as well cleaning service. I stayed at the hotel for 7 days and they just clean our room just one day and it was because of my follow up. Access cards were deactivated every day and it was required reactivating causing delays to access my room because from desk personnel wasn’t available. Overall experience was deficient and there were just one lady that always do her best to support the visitors while I was at the facilities. The behavior of all other personnel were like if we didn’t exist!! Terrible experience and I don’t recommend it.
Bodde här 6 nätter i juni 2023
Svar från Donald 21 aug. 2023
Dear Valued Guest I want the thank you for your 4 out of 10 review, your feedback is very important to us. I want to send you my deepest apologizes for the issues you had while staying us. Guest satisfaction is very important to us, we have done a lot of retraining of our staff and expressed on taking care of our guests. Thank you for staying with us here at the Comfort Inn Hotel in Bloomington Indiana. We hope to see you again in the future so we can give you better customer service. Please have safe travels.

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2023
Svar från Donald 21 aug. 2023
Dear Stephanie we want to thank you for the great 10 out of 10 review, your feedback is very important to us. We are very happy that you had such a great stay with us here at the Comfort Inn Hotel in Bloomington Indiana. Please comeback and see us again very soon, have safe travels.

2/10 Väldigt dåligt

Laura

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room is disgusting. Wasn’t swept. There was a bottle with soda in it at the end of the bed, hair ties everywhere, the pillow cases were not changed. Absolutely disgusting.
Bodde här 1 natt i juni 2023
Svar från Mark 28 juni 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. I also have reviewed your comments with our housekeeping staff. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okej

Laura

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The staff was very friendly and helpful. The hotel was in need of some major fixes/updates. The washer/dryers were ALL broken down and we were there for a baseball tournament so that was very inconvenient. Someone set off the fire alarm at 2 am burning popcorn so we spent time outside waiting for the fire department to get there. The room did appear clean other than the stained carpet.
Bodde här 2 nätter i juni 2023
Svar från Mark 28 juni 2023
Laura,My apologies the failing to meet expectation during your stay. We have a replacement washer and dryer set on order. We realize how important that is for all our guests, especially to sports teams. and I have had the carpet shampooed. We also reviewed your comments with housekeeping staff.