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Recensioner av Quality Inn Bloomington near University

2.5 out of 5
Quality Inn Bloomington near University
1100 W. Rappel Drive, Bloomington, IN

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 182 av 723 recensioner" "
8 - Bra i betyg. 243 av 723 recensioner" "
6 - Okej i betyg. 152 av 723 recensioner" "
4 - Dåligt i betyg. 91 av 723 recensioner" "
2 - Väldigt dåligt i betyg. 55 av 723 recensioner" "

7,4/10

Renlighet

8,0/10

Personal och service

7,0/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Arghya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very Friendly staff and convenience.
Bodde här 1 natt i april 2024
Svar från Katia 28 apr. 2024
Arghya, Thank you so much for your wonderful review. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

6/10 Okej

Sheri

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Hot tub wasn't working. No towels available at the pool. Staff very friendly. Door on room bathroom needed to be replaced. Very good location to local state park and lots of dining options. Very near University.
Bodde här 2 nätter i april 2024
Svar från Katia 26 apr. 2024
Sheri, Thank you for your feedback. I am sorry to hear that you did not enjoy your stay with us. Our maintenance is working very hard to get the hot tub back up and running. I also passed on your feedback regarding the door. Thank you so much for letting us know.

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very nice recommended for anyone staff was awesome definitely plan on going back
Bodde här 1 natt i april 2024
Svar från Katia 25 apr. 2024
Jennifer, Thank you so much for your awesome review. I am happy to hear that you enjoyed your stay with us. We look forward to your next stay.

2/10 Väldigt dåligt

Stephanie

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I called ahead of time and confirmed there was a hot tub. When I got there the hot tub was down and I was not allowed to cancel. It was very noisy all night and morning. We tried to take a shower but had no hot water. There were women in the parking lot soliciting. There were no parking spots due to multiple trucks with boats parking sideways. I was not offered any sort of compensation for the inconvenience of being 5 hours away from home and the hotel did not live up to the reviews. I would not recommend staying at this hotel.
Bodde här 1 natt i april 2024
Svar från Katia 22 apr. 2024
Stephanie, Thank you for your feedback. Again, please accept my sincerest apologies for any issues you have experienced. We did compensate you for the inconvenience. I personally spoke with you this morning. We do our best to fix any issue that may arise during a guests stay to the best of our abilities.

10/10 Fantastiskt

Battsetseg

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i april 2024
Svar från Katia 22 apr. 2024
Battsetseg, Thank you so much for taking the time to rate our hotel. I am happy to see that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 Fantastiskt

Aaron

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and accommodating. They also seemed to be respectful to each other. I accidentally forgot one of my bags in the room, and Angela went out her way to make sure it was returned to me. I really appreciated her help! The beds were also quite comfortable.
Bodde här 2 nätter i april 2024
Svar från Katia 18 apr. 2024
Aaron, Thank you so much for your wonderful review. I am happy to hear that Angela was so helpful. I am so proud of the team we have here. I will be sure to share this review with her. We hope to see you again!

8/10 Bra

Jacob

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Katia 16 apr. 2024
Jacob, Thank you so much for your rating. We aim to get 5 stars, is there anything that could have made your stay with us better?

10/10 Fantastiskt

Kathy

Very clean and friendly
Bodde här 1 natt i april 2024
Svar från Katia 14 apr. 2024
Kathy, Thank you so much for your perfect rating. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 Bra

Amy

Bodde här 1 natt i april 2024
Svar från Katia 3 maj 2024
Amy, Thank you so much for your rating. I hope that you enjoyed your stay with us. Come see us again!

6/10 Okej

Eric, Elgin

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property needs to be renovated and the price I paid did not match the expected quality of the property and room.
Bodde här 1 natt i april 2024
Svar från Katia 9 apr. 2024
Eric, Thank you so much for your feedback. I am sorry to hear that your stay was not as good as it could have been. We are constantly working on renovations as time allows. I appreciate you feedback.

10/10 Fantastiskt

Jose

Bodde här 6 nätter i mars 2024
Svar från Katia 8 apr. 2024
Jose, Thank you so much for your perfect rating!! I am happy to hear that you enjoyed your stay with us. We hope to host you again soon

2/10 Väldigt dåligt

Kathleen

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I was in Bloomington to deliver my husband’s ashes to his family. (he died from lung cancer) I chose this hotel because it was closest to Ellettsville, where his daughter lives. When I entered the hotel it smelled like smoke. I thought it had blown in from outside as someone was smoking at the front door. When I was given my room key I went in and found that there was a shower cap on the smoke detector and the room reeked of smoke and was filthy. I told Jesse at the front desk and he grabbed a ladder and went to the room and removed the shower cap and said people do crazy things. I said I can’t stay here and he said that it was not able to be cancelled because it needed to be before 48 hours. I made the reservation about an hour before I arrived, so that wasn’t possible. He said he’d tell the manager in the morning for her to refund my money. I chatted with expedia and told them I was leaving and needed a new hotel. The next day I went back to the hotel to talk to Katia the manager. She said they were denying the refund because I was offered another room. No one ever offered to find another room, just took down the shower cap and expected that it would be ok.
Bodde här 2 nätter i mars 2024
Svar från Katia 31 mars 2024
Kathleen, Thank you so much for your feedback. Please accept my sincerest apology that you did not enjoy your stay with us. We have done everything in our power to fix the issues that you had. I am sorry that it did not work out. Thank you for being our guest.

10/10 Fantastiskt

Ingrid

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Katia 28 mars 2024
Ingrid, Thank you so much for your 5 star rating. I am glad that you enjoyed your stay with us. Hopefully you had the opportunity to take advantage of our hot breakfast. Thank you so much for staying at the Quality Inn, Bloomington, IN.

10/10 Fantastiskt

Inga

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was wonderfully friendly and called me to make sure that I was still coming, even though I was running late.
Bodde här 1 natt i mars 2024
Svar från Katia 28 mars 2024
Inga, Thank you so much for your review. I will definitely share your feedback with the staff. We hope to see you again in the future.

6/10 Okej

PEDRO

Reste med familjen
Gillade: Personal och service
I liked the friendliness of the staff people.
Bodde här 6 nätter i mars 2024
Svar från Katia 28 mars 2024
Pedro, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay. Was there anything that could have made your stay with us better?

6/10 Okej

michael

Bodde här 7 nätter i mars 2024
Svar från Katia 14 apr. 2024
Michael, Thank you for taking the time to rate our hotel. Is there something in specific that could have improved your stay with us? I would love to get more feedback.

10/10 Fantastiskt

Kari

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly
Bodde här 4 nätter i mars 2024
Svar från Katia 21 mars 2024
Kari, Thank you so much for your review. I am happy to hear that you enjoyed your stay with us. We hope you decide to stay with us again

8/10 Bra

Scott, Bloomington

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Extremely good staff
Bodde här 3 nätter i mars 2024
Svar från Katia 15 mars 2024
Scott, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. I will be sure to share this with my staff as it gives them a motivational boost. Thank you so much for being our guest.

10/10 Fantastiskt

Mendy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice, inexpensive stay. Clean room and friendly staff. Would definitely stay here again.
Bodde här 1 natt i mars 2024
Svar från Katia 15 mars 2024
Mendy, Thank you so much for your great review. I am happy to hear that you enjoyed your stay with us. We look forward to your next visit.

2/10 Väldigt dåligt

dawn

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I hate to say this but this was the worst place that I have ever stayed. It was dirty, unsafe (stayed in the basement level) and overall gross.
Bodde här 1 natt i mars 2024
Svar från Katia 3 mars 2024
Dawn, Thank you for your feedback. I am sorry to hear that you did not enjoy your stay with us. We would have been more than happy to move you to a different room and address any issues you may have had. We cannot fix a problem if we do not know about it. Again, please accept my sincerest apology.

8/10 Bra

Clif

Reste med familjen
Gillade: Personal och service
Convenient
Bodde här 1 natt i februari 2024
Svar från Katia 26 feb. 2024
Clif, Thank you so much for your review. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

4/10 Dåligt

Joshua

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
My room smelled funny
Bodde här 2 nätter i februari 2024
Svar från Katia 26 feb. 2024
Joshua, Thank you so much for your feedback. Please accept my sincerest apology that your stay with us was below satisfactory. We would have been more than happy to move you to another room. Guest satisfaction is very important to us. Thank you so much for being our guest.

10/10 Fantastiskt

Denice

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 5 nätter i november 2023
Svar från Katia 26 feb. 2024
Denice, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to see you again in the near future.

10/10 Fantastiskt

Denice

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 3 nätter i december 2023
Svar från Katia 26 feb. 2024
Denice, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to see you again in the near future.

10/10 Fantastiskt

Denice

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 1 natt i december 2023
Svar från Katia 26 feb. 2024
Denice, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to see you again in the near future.

10/10 Fantastiskt

Denice

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 1 natt i december 2023
Svar från Katia 26 feb. 2024
Denice, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to see you again in the near future.

6/10 Okej

Jim

Gillade: Renlighet och rummets bekvämlighet
Breakfast was real good. Room was clean Service was ok
Bodde här 1 natt i februari 2024
Svar från Katia 15 feb. 2024
Jim, Thank you so much for your feedback. I am happy to hear that you were able to take advantage of our hot breakfast. What could have made your stay with us better? We are always looking for ways to improve.

10/10 Fantastiskt

Zayn

Bodde här 1 natt i februari 2024
Svar från Katia 21 mars 2024
Zayn, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back

2/10 Väldigt dåligt

Andria

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Old and it smells
Bodde här 1 natt i februari 2024
Svar från Katia 15 feb. 2024
Andria, Thank you for your feedback. Please accept my sincerest apology that you did not have a satisfactory stay with us. We use guest feedback for improvements.

10/10 Fantastiskt

Craig

Bodde här 1 natt i februari 2024
Svar från Katia 15 feb. 2024
Craig, Thank you so much for taking the time to rate our hotel. I am happy to see that you enjoyed your stay with us. We hope to welcome you back in the near future.

4/10 Dåligt

elizabeth, Muncie

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Katia 15 feb. 2024
Elizabeth, Thank you for rating our hotel. It seems like things could have gone better during your stay. Was there something in particular that you had an issue with? I would love to get more feedback so that I may have the opportunity to make things right. I hope to hear from you.

6/10 Okej

Carter

Bodde här 1 natt i februari 2024
Svar från Katia 21 mars 2024
Carter, Thank you so much for rating our hotel. Seems like your stay was not completely satisfactory. Was there something specific that affected your rating?

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Bodde här 1 natt i januari 2024
Svar från Katia 29 jan. 2024
Robert, Thank you so much for taking the time to rate our hotel. I hope that you enjoyed your stay with us. Thank you for being our guest.

8/10 Bra

Kathy

Bodde här 2 nätter i januari 2024
Svar från Katia 29 jan. 2024
Kathy, Thank you so much for rating our hotel. We hope that you enjoyed your stay with us. We look forwarding to hosting you again in the near future

10/10 Fantastiskt

Praveen

Gillade: Renlighet och personal och service
The front desk staff were professional and extremely helpful while I stayed here to take care of my sick daughter.
Bodde här 2 nätter i december 2023
Svar från Katia 29 jan. 2024
Praveen, Thank you so much for your feedback. It was a pleasure meeting you and having you as our guest. We hope to welcome you back in the near future.

8/10 Bra

Philip J

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Katia 23 dec. 2023
Philip, Thank you so much for rating our hotel. I hope that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Personal och service och rummets bekvämlighet
Too Expensive for what you get
Walking into the lobby, it smelled like cigarette smoke. The young woman working the front desk was extremely rude and seemed bothered that she needed to check us in. The older woman working the front desk when we checked out was much nicer. Obviously updates have been made in the rooms (fresh paint, new floors) but the tub had a large crack in it that looked like a dead spider. Would not stay here again. Definitely overpaid.
Bodde här 2 nätter i december 2023
Svar från Katia 23 dec. 2023
Dear Valued Guest, Thank you for your feedback. Please accept my sincerest apology that you did not enjoy your stay with us. Guest satisfaction is very important to us.

10/10 Fantastiskt

Brad

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick registration, quite.
Bodde här 1 natt i december 2023
Svar från Katia 29 jan. 2024
Brad, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

6/10 Okej

David

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Heat did not work in the room. Very cold.
Bodde här 1 natt i december 2023
Svar från Katia 13 dec. 2023
David, Thank you so much for your feedback. Please accept my sincerest apology regarding the issue you experienced with the heat. Our front desk and maintenance are always here to assist you with any issue that may come up. We want you to have a comfortable and enjoyable stay with us.

10/10 Fantastiskt

Denice

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i december 2023
Svar från Katia 13 dec. 2023
Denice, Thank you so much for rating our hotel. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back soon!

2/10 Väldigt dåligt

Spencer

Bodde här 2 nätter i november 2023
Svar från Katia 23 dec. 2023
Spencer, Thank you for rating our hotel. Please accept my sincerest apology that you did not enjoy your stay with us. Was there something in particular that went wrong during your stay? I would love to get more feedback so that I may have the opportunity to make things right.

8/10 Bra

Michael

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Katia 30 nov. 2023
Michael, Thank you so much for taking the time to rate our hotel. I hope that you enjoyed your stay with us. We look forward to hosting you again in the future.

10/10 Fantastiskt

Joseph

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have no complaints.
Bodde här 2 nätter i november 2023
Svar från Katia 27 nov. 2023
Joseph, Thank you so much for your feedback. I am glad to hear that you had a good stay with us. Means we did our job right. We hope to see you again in the near future.

4/10 Dåligt

Amisia

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Nice hot breakfast. Nice staff but they got roaches. They switched my room didn’t see anymore roaches but they there.
Bodde här 2 nätter i november 2023
Svar från Katia 27 nov. 2023
Amisia, Thank you for taking the time to offer us feedback of your stay. We had our maintenance department and a professional company check the room, and nothing was found. I am happy that we were able to move you another room per your request either way. Thank you so much for staying with us.

10/10 Fantastiskt

Krystina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff. Very easy access to an places we needed to go wasn't to far of a drive. Hot tub was the best.
Bodde här 2 nätter i november 2023
Svar från Katia 27 nov. 2023
Krystina, Thank you so much for your wonderful review. I am happy to hear that you enjoyed your stay with us and were able to take advantage of our hot tub. See you again soon!

8/10 Bra

Patrick

Bodde här 1 natt i november 2023
Svar från Katia 27 nov. 2023
Patrick, Thank you so much for your rating. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 Fantastiskt

Stefanie

Bodde här 1 natt i november 2023
Svar från Katia 29 nov. 2023
Stefanie, Thank you so much for taking the time to rate out hotel. I hope that you enjoyed your stay with us and were able to take advantage of the many amenities that offer. We hope to see you again!

8/10 Bra

Bonita

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is not fancy but very clean, hospitable, and convenient. I would stay here aga
Bodde här 2 nätter i oktober 2023
Svar från Katia 30 okt. 2023
Bonita, Thank you so much for your review. I am happy to hear that you enjoyed your stay with us. We look forward to your next visit

4/10 Dåligt

Ricky

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room had not been cleaned properly. The sink had hair and dirt in it and the toilet had not been cleaned either. The morning of our second night no one came to clean. The front desk said to leave dirty towels and trash outside the door in the hallway where it layed for 24 hrs.
Bodde här 2 nätter i oktober 2023
Svar från Katia 20 okt. 2023
Ricky, Thank you so much for your feedback. Please accept my sincerest apology regarding the cleaning issues you experienced during your stay. Our housekeeping service occurs on every 3rd night of your stay. It is also available upon request. I will get this addressed with our housekeeping manager. Again, please accept my sincerest apology.

8/10 Bra

ISU

Bodde här 1 natt i oktober 2023
Svar från Katia 30 okt. 2023
Dear Valued Guest, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.