My family (2 adults, 1 teen) stayed 3 nights while visiting Nampa. It was somewhat frustrating to find the room set up for our number of guests, with no needing for the pull-out sofa and only 2 towels. Requests for both were quickly handled.
Unfortunately, beds were a major issue. The main bed was uncomfortably hard. The sofa bed was small with a very thin mattress, and pillows were small/flat. Everyone woke up sore and stiff daily.
The pool area was disappointing. Both the pool and hot tub are much smaller than photos suggest and it was incredibly loud. The hot tub was excessively hot and seemed over-chlorinated, causing eye irritation and a rash. For us, access to a pool is very important when traveling as part of care for mobility challenges and the volume in the pool and chlorine issues greatly impacted our ability to use.
Breakfast offered good variety; the pancake machine was a nice change from the standard waffle machine most places have. Staff kept food stocked and clean. However, tables were consistently left dirty/unwiped.
The hotel seems well-maintained. The lobby is spacious, and all staff were very friendly and helpful. Aside from the pool, the hotel was quiet and room was clean.
While the location and excellent staff service were highlights, the discomfort from the beds and the pool issues significantly reduce our likelihood of returning. We might consider it if no other options are available, but bed comfort is a primary reason we likely won't return.
