Mabuhay! Thank you for choosing to stay with us at Granada Beach Resort and for taking the time to review your stay with us. We are glad that you enjoyed your stay in Southern Cebu. Kind regards, Granada Beach Resort

Thank you for you for staying with us and for sharing your feedback. We were delighted that you enjoyed our beautiful resort. Best wishes

Nothing gives us more pleasure than knowing that you had a wonderful experience at our resort. Thank you for your feedback.

Thank you for choosing Granada Beach Resort and for sharing your feedback. We are glad you had a wonderful stay.

Thank you Sandro for choosing Granada Beach Resort. We value your feedback and rest assured that we are committed to provide our guests a beautiful holiday experience. Thank you for your comments about the lack of music at the pool/restaurant. This is something that we need to consider. Most guests did not want music by the pool or at the restaurant, as they prefer to listen to the sound of the ocean. Of course, we will continue to understand the moods of our guests to ensure we get the right ambience they require. With kind regards

Thank you Vissia for your feedback and for choosing Granada Beach Resort. We sincerely apologise for the water pressure in your room. This is something that we are working on at the moment. We are improving the infrastructures at the resort to make sure everything we offer relates to a comfortable and relaxing experience. Thank you again for your review.

Thank you for your review. We are glad to know that you have enjoyed your stay with us. Best wishes.

Thank you for your review. We are delighted that you had a wonderful stay.

Thank you for your review Angeline. We are glad to read that you have enjoyed our resort facilities and services. We look forward to welcoming you back.

Thank you Kyle for choosing Granada Beach Resort. We are glad that you enjoyed your stay with us. Best wishes.

Thank you Mark for your feedback, We are glad to read that you enjoyed your stay with us and specifically had a delightful tour experience with Jurie and Alex. Thank you again for a very nice review. We do hope we can welcome you and Alyssa back again. Stay well.

There are always two sides to every story. Here are the facts relating to your stay…We do not advertise any of our rooms being furnished being with televisions, radios or refrigerators. Also, we state that Wi-Fi is available in the public areas of the resort. Being located on a peninsular overlooking the ocean, the Wi-Fi signal is from the local cell towers, as there is no local fibre or cable network. Here at Granada, we promote the concept of disconnecting from the outside world and enjoying the natural surroundings. We are not a city/convention hotel.Our restaurant serves breakfast followed by an all-day dining menu. The restaurant closes at 9:00pm with a last meal order at 8:15pm. As you arrived after 9:00pm, you could have chosen to call-ahead or email prior to your arrival, in order for us to assist you. However, you chose not to. If your room was so bad, we must ask why you did not raise any of your concerns with us the following morning at breakfast? Instead, you ate your breakfast and departed for your day-out.You returned to the resort at approximately 6:00pm, and found your room had not been cleaned. This was because you did not hang the wooden ‘clean room’ sign outside your door. You said you did not see it, even though it is located with the air-conditioning remote (which you used). When departing for your day-out you also chose not to ask the front desk for housekeeping services.Our housekeeping team do not enter guest’s rooms without permission. This is our resort policy to ensure guests privacy, to protect our team from any possible security complaints, to limit unnecessary physical contact in-line with our post-pandemic health and safety policy, and to support our environmental policies of limiting towel and linen changes.Upon discovering your room had not been cleaned, you immediately threatened to check-out unless cleaning was performed. Our front desk supervisor was visibly shaken by her interaction with you and asked me, as business owner, to intervene. I knocked on your door and the first thing you said to me was (quote) ”Are you going to clean my room? Otherwise, we are out of here.”I explained that the housekeeping team had already left for the day, but that I will contact one of them at home to see if she is available to return and clean your room. I also cautioned you that, as business owners, we do respect our employees work-life balance. You responded by saying (quote) “You have 5 minutes to do that, or we are checking-out.”The resort was fully-occupied during your stay. There were no alternative rooms available. You complained that you cannot sleep in a dirty room. Given you had only checked-in the previous night, and departed after breakfast, how did your room become so dirty? Presumably, this was because of your domestic behaviour.Our housekeeping team members were unavailable to return to the resort and clean your room. You refused to understand that the only staff we had on-site during the eveni

Dear JenniferThank you for your review and for choosing Granada Beach Resort. We are glad that you enjoyed your stay with us and had the much needed relaxation and tranquility. We do hope that you can come back again in the not so distant future. All the best with your next work assignment. With best wishes

Dear JoonyoungWe are delighted to read your review. We are happy to know that you noticed our hospitality. We aim to make our guests feel special like they are visiting their own holiday home, We are glad you felt that. Thank you for your review and we hope to see you again (perhaps, the weather will be less windy by then - LOL)Kind regards

Thank you for choosing to stay at Granada Beach Resort. It was our pleasure meeting you Bob. Stay well.

Thank you for your review Steve. We are delighted that you enjoyed your stay with us. We hope to see you again.

Dear Geraldine and family We were delighted to read your review of our property. We are glad that you had an enjoyable stay and left with a feeling of being at home at the resort. That's exactly the emotions we wanted guests to bring with them. We also would like to thank you for cautioning us about the air-condition in one of the rooms you have stayed. It turned out it has a small leak causing its cooling efficiency to be affected. This has been fixed now and we are grateful for your pro-active feedback. We do look forward to your return. Stay well and best wishes.

Dear Robert It was truly our honour to meet you and Myles. Congratulations on your engagement. Granada will always welcome you back. All the best.

It was our pleasure to welcome you here in southern Cebu. We are excited to see you again for your honeymoon. A celebratory drink will be waiting for you. Thank you Kevin and Joan for your feedback.

Dear Ghislaine Thank you for your review of our property. We are delighted that you and your family had a great time with us. We enjoyed having you at the resort and look forward to your return. Merci!

Thank you for staying at Granada. Our ethos is for all our guests to completely disconnect, relax and be at one with our natural surroundings. This is why our rooms do not have TVs. Given our location, we are dependant on cell towers for our Wi-Fi signal, because there is no fibre connection. In spite of these technical limitations, we do have a strong Wi-Fi signal in the common areas of the resort, but do not advertise in-room Wi-Fi. It was our pleasure to host you at Granada.

Bonjour! Thank you for your feedback. We are delighted that you stayed with Granada and hope that you had a good holiday. We clean the pool daily, pick up dry leaves and any other debris. We will continue to look at the standards of our pool to ensure it is of the highest standards. Once again, thank you for your review. We hope that we can welcome you again in the near future. Stay safe. Best wishes

Hello Max Thank you again for staying at Granada. We are glad to hear that you and Kate had a relaxing holiday. It's what vacation is all about. We acknowledge your suggestions. They are actually in the list of things we want to improve this year. In fact, building a 'forest gym' is in our long term business plan. It's nice to hear that our ideas are supported by our guests. We are delighted that you chose to stay with us and we would love for you and Kate to come back again. Be safe out there. Till we see you again. Best wishes.

Hello Hueini It's great to hear that you had a wonderful time with us. Thank you for your feedback. There is plenty of hot water in the resort. However, it takes a few minutes to activate; as it is from our solar water system. Still, we will look into it. Safe travels and hope to see you soon again.

Dear guests Thank you for your feedback. We are happy to know that you and your friend had a great experience with Granada. We will share your review with the staff esp. to Jurie and Kyoei. We make every attempt for our guests to enjoy their experience in Southern Cebu and make them want to come. Yours was no different. Thank you again for staying. We would love to have you back again. Best wishes.

Dear guest Thank your for staying with us. We hope you had a relaxing and enjoyable holiday. Thank you for your feedback on our property and the staff. We are very grateful. Safe travels.

Dear guest What a lovely feedback from you. Thank you. We take pride in making our guests happy. Whilst the resort is five minutes away from the market area (by car), it offers serene and relaxing time for those who just want to be with nature. We hope you will come back again. Safe travels.

Dear Lisa We are delighted that you had a good experience with Granada. We enjoyed having you at the resort and we hope you will visit us again in the near future. Safe travels. All the best.

Merci Yohann de rester avec nous au Granada Beach Resort. Nous sommes heureux que l'équipe vous ait rendu heureux et que vous ayez apprécié votre séjour chez nous. Le premier homme dans la piscine en 2020 - veuillez revenir pour 2021!

Dear Yohann How lovely to have you and your partner at the resort at the crack of the new decade. We enjoyed very much having you. You were both wonderful people. Thank you for your feedback. We are very humbled. We look forward to welcoming you again. Safe travels and all the best. Lisa, Mike and the Granada Team

Hello Szu Yu Thank you for your feedback. We make it our job that every guest who stays with us leaves with a positive experience. We are delighted that you enjoyed your time with us. Granada will always welcome you back. All the best for the New Year. Lisa, Mike and the Granada team

Thank you so much for the kind words in your review. We are delighted you had a great experience with us. Granada looks forward to welcoming you again in the future.

Hello Anja Thank you for your feedback. Being a small, boutique resort in South of Cebu, we are passionate to deliver high standards of service. We are glad that you had a positive experience with Granada and we can't wait to welcome you again. Best wishes

Thanks for your feedback. We're glad that you found your experience at Granada a positive one! Indeed, we are far away from the city but very near the whale sharks and those beautiful water falls.We will be delighted to welcome you back again in the near future.

Thank you for your feedback. We are delighted that you had a positive experience with Granada. We aim to deliver high standards of service in everything we do. We hope to welcome you again the next time you are visiting South of Cebu, Philippines.

Hello Brandon Thank you for your feedback. Being a small, boutique resort in South of Cebu, we are passionate to deliver high standards of service. We are glad that you had a positive experience with Granada. We hope to welcome you back again.

Thank you for your feedback. Being a small, boutique resort in South of Cebu, we are passionate to deliver high standards of service. We are glad that you had a positive experience with Granada. We hope to welcome you again. Best wishes.