Hotell nära Bookclub

“Superb breakfast and very friendly staff. Great place to stay!”

“Don’t expect luxury but a good, modern hotel with cleaning only when requested. Bed was excellent as was the penthouse restaurant/bar. Valet parking and garage available in the building. I would recommend a room on the top floors due quite a bit of street noice, not over bearing but certainly noticeable. Unusually high water pressure which made showering almost painful. Our air conditioning/heating unit was loud but that seemed to be only in our room since other people in our group had no...

“A fantastic stay yet again. I have stayed here the last few years while attending a conference. All the staff were great and amazing selection of food for breakfast and for late night snacks. I will be back again next year”

“Staff and room”

“Rooms were clean and staff was great.”

“The location is fantastic. And walking distance to many stores and less than a block to the lake and parks.”

“DO NOT BOK HERE!!!! This booking is a complete scam. Once you have booked the non refundable room they tell you a $300 cash wire transfer is to be made for a security deposit with your state issued ID. I called because this is nowhere stated and was immediately hung up on. Expedia “customer service” made several attempts to contact the property to which there was never an answer. I was stuck with zero and I mean zero help from Expedia. There is a similar review that was made recently as well. I...

“Positives: Friendly staff that goes above and beyond, especially when problems arise. Hotel is located in a cute area with lots of restaurants and shops. Negatives: elevator wasn’t working, shower in our room didn’t work, only bathtub worked. Small bathroom, all things about the room were very outdated. We also had a problem with parking. We did park in the correct lot that they told us to park in and at the end of our stay they marked it to make sure we were able to get out. Except, the gate...

“Comfortable hotel, in need of some renovation, conveniently located at the Red Line Belmont station by Boystown. Unfortunately, one of the receptionists had an unfriendly attitude. ”

“Vi stannade en natt. Bemötande av personalen på kvällen vid incheckning var under all kritisk. Otrevlig, trött och ohjälpsam. Personalen på morgonen när vi checkade ut var mycket bättre. Rummet var ok.”

“Wish the ac would be in our control. Otherwise fine”

“Easy check-in experience and kind staff in lobby, however the place has absolutely 0 security. The door to my shared room had a digital lock but it didn’t work, so the door couldn’t lock. As I woke up in the morning and was on my way out at around 8.30-9 there were two random people (not paying guests) sleeping in the lobby and behind the front desk. Sure it’s a clean place and great for a cheap stay in Chicago, just don’t bring any valueables what so ever. ”

“The live in staff needs some extreme customer service in in a personal interaction training. There is a tall white guy that lives on site and he is extremely disrespectful, and need towards the guest. We asked customer spend hours money in the hopes that experience would be a great one. And I’m also hoping that it’s not about my race for the reason this man decided to be very rude and ignorant towards me this morning.”

“Room and bed were very comfortable. Unfortunately, the location ended up being incredibly loud late into the early morning hours.”