Exteriör
Se tillgänglighet

Recensioner av Graystone Lodge, Ascend Hotel Collection

3 out of 5
Graystone Lodge, Ascend Hotel Collection
2419 NC HWY 105 South, Boone, NC

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 375 av 466 recensioner" "
8 - Bra i betyg. 58 av 466 recensioner" "
6 - Okej i betyg. 16 av 466 recensioner" "
4 - Dåligt i betyg. 9 av 466 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 466 recensioner" "

9,6/10

Renlighet

9,6/10

Personal och service

9,2/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

andrea

Reste med familj och småbarn
Great
Bodde här 4 nätter i maj 2024
Svar från Casey, Front Desk Associate 25 maj 2024
Hello, Angela! We are so glad you had a wonderful experience with us. We hope you come back and visit us again soon.

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Na
Bodde här 2 nätter i april 2024
Svar från Casey, Front Desk Associate 25 maj 2024
Thank you for your review! We are so happy you enjoyed your stay with us and we hope you stay with us again soon.

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and cozy hotel
Bodde här 1 natt i maj 2024
Svar från Victoria, Front Desk Associate 22 maj 2024
Thank you for your review Lisa! We are glad to hear that you enjoyed your stay with us. We are delighted that you chose to stay with us, and we are even happier that you had a great experience. We hope you will come see us again soon!

10/10 Fantastiskt

Stan

Reste med familjen
Fast service and great breakfast!
Bodde här 1 natt i maj 2024
Svar från Front Desk 20 maj 2024
Hello, Stan! Thank your for your review. We are so glad that you enjoyed your stay and especially your breakfast! We hope you come see us again soon.

10/10 Fantastiskt

Amanda

Reste i grupp
Gillade: Renlighet och bekvämligheter
Friendly staff!!! Clean environment
Bodde här 1 natt i maj 2024
Svar från LT 19 maj 2024
Thank you for choosing Graystone Lodge, Ascend Hotel Collection. We're delighted to hear you enjoyed our property. We hope you will come see us again soon!

10/10 Fantastiskt

Klaus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Victoria, Guest Services Supervisor 18 maj 2024
Thank you for your review! We are delighted that you chose to stay with us, and we are even happier that you had a great experience. We hope you will come see us again soon!

8/10 Bra

JOHN, atkinson

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Small bathroom
Bodde här 2 nätter i maj 2024
Svar från LT 13 maj 2024
Thank you for staying with us. We hope to see you again in the future.

10/10 Fantastiskt

Hai

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is wonderful, see you again
Bodde här 1 natt i maj 2024
Svar från LT 13 maj 2024
Thank you so much for the fantastic feedback. We are thrilled to hear that you enjoyed your stay. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Terrific stay for Graduation weekend. Very dog friendly
Bodde här 2 nätter i maj 2024
Svar från Front Desk 12 maj 2024
Thank you for your review! We are delighted that you and your pup chose to stay with us and we are even happier that you had a terrific experience.Come see us again soon!

10/10 Fantastiskt

Tara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 2 nätter i april 2024
Svar från Victoria, Guest Services Supervisor 3 maj 2024
Thank you so much for staying with us Tara! We are so glad you enjoyed your stay with us. We love to hear that you were satisfied with our property! We hope to see you again next time you are in the High Country!

10/10 Fantastiskt

Greg

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always very comfortable. Staff, especially the maid staff, are almost invisible.
Bodde här 3 nätter i april 2024
Svar från Victoria, Guest Services Supervisor 27 apr. 2024
Thank you so much for staying with us Greg! We are so glad you enjoyed your stay with us. We love to hear that you were satisfied with our clean and comfortable property! We hope to see you again next time you are in the High Country!

10/10 Fantastiskt

Nancy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly. Breakfast area was very nice. Room was clean.
Bodde här 1 natt i februari 2024
Svar från Ben McKethan, General Manager 26 apr. 2024
Dear Nancy,Thank you for choosing Graystone Lodge, Ascend Hotel Collection. We're delighted to hear you enjoyed our friendly team, delicious complimentary hot breakfast, and high standards of cleanliness. We would love to welcome you back soon for another memorable getaway in the High Country!

10/10 Fantastiskt

Carla

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel with great and clean service. Breakfast is amazing always.
Bodde här 4 nätter i april 2024
Svar från Victoria, Guest Services Supervisor 22 apr. 2024
Thank you so much for staying with us Carla! We are so glad you enjoyed your stay with us. We love to hear that you were satisfied with our large breakfast and our clean and comfortable property! We hope to see you again next time you are in the High Country!

10/10 Fantastiskt

Alejandro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location, quiet and convenient.
Bodde här 2 nätter i april 2024
Svar från Victoria, Guest Services Supervisor 21 apr. 2024
Thank you so much for the 5 out of 5 review! We are thrilled that you enjoyed your stay at the Graystone Lodge. We hope that you choose us again in the future.

10/10 Fantastiskt

TRACIE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful Lodge staff was great!
Bodde här 2 nätter i april 2024
Svar från Victoria, Guest Services Supervisor 20 apr. 2024
Thank you so much for the 5 out of 5 review! We are thrilled that you enjoyed your stay at the Graystone Lodge. We hope that you choose us again in the future.

10/10 Fantastiskt

Tracy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was great! Very nice stay and would come back again.
Bodde här 1 natt i april 2024
Svar från Victoria, Guest Services Supervisor 19 apr. 2024
Dear Tracy, We're delighted to hear that you enjoyed your stay at Graystone Lodge, Ascend Hotel Collection! We look forward to welcoming you back again in the future.

10/10 Fantastiskt

Joshua

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Ben McKethan, General Manager 20 apr. 2024
Thank you so much for the 5 out of 5 review! We are thrilled that you enjoyed your stay at the Graystone Lodge. We hope that you choose us again in the future.

10/10 Fantastiskt

Courtney

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay… will definitely use them in the future again
Bodde här 1 natt i april 2024
Svar från Ben McKethan, General Manager 19 apr. 2024
Dear Courtney,We're delighted to hear that you enjoyed your stay at Graystone Lodge, Ascend Hotel Collection! We look forward to welcoming you back again in the future.

10/10 Fantastiskt

John C

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room and professional staff.
Bodde här 2 nätter i april 2024
Svar från Ben McKethan, General Manager 17 apr. 2024
Dear John,Clean accommodations and warm, welcoming hospitality can always be found at Graystone Lodge, Ascend Hotel Collection! We are so happy this was your experience, and we appreciate your five-star rating. We hope that you will choose us again on your next adventure to the High Country!

8/10 Bra

Paul

Reste med sin partner
Gillade: Boendets skick och faciliteter
Had some problems with the door and heat pump but this seemed like a one-off event. It is a nice property with a good breakfast selection. I would stay again.
Bodde här 1 natt i april 2024
Svar från Makayla, Front desk 16 apr. 2024
Thank you so much for staying with us Paul! We do apologize about the heat pump, we will make sure that gets fixed ASAP. We're so glad to hear you enjoyed our breakfast and we hope to see you again soon!

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were visiting Appalachian State for a college tour and this location was great. The breakfast was nice and the rooms were clean and well decorated. We would stay here again for location, decor, breakfast, and value.
Bodde här 1 natt i april 2024
Svar från Victoria, Guest Services Supervisor 16 apr. 2024
Thank you so much for staying with us Michelle! We are so glad you enjoyed your stay with us and your visit to Appalachian State. Go Apps! We loved to hear that you were satisfied with our large breakfast and renovated rooms. We hope to see you again next time you are in the High Country!

10/10 Fantastiskt

Andrea

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent breakfast, included, great amenities, awesome staff, super comfy bed
Bodde här 1 natt i april 2024
Svar från Victoria, Guest Services Supervisor 16 apr. 2024
Thank you so much for staying with us Andrea! We are so glad you enjoyed your stay with us. We love to hear that you were satisfied with our large breakfast and comfy beds! We hope to see you again next time you are in the High Country!

8/10 Bra

Margaret

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is simply amazing! The staff is very friendly! Breakfast is delicious. Probably the cleanest hotel we have ever been to!
Bodde här 2 nätter i april 2024
Svar från Victoria, Guest Services Supervisor 16 apr. 2024
Thank you so much for staying with us Margaret! We are so glad you enjoyed your stay with us. We love to hear that you were satisfied with our friendly staff and clean property. We hope to see you again next time you are in the High Country!

10/10 Fantastiskt

Bunny

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Victoria, Guest Services Supervisor 16 apr. 2024
Thank you so much for staying with us Bunny! We are so glad you enjoyed your stay with us. We hope to see you again soon!

6/10 Okej

Scott

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 2 nätter i april 2024
Svar från Victoria, Guest Services Supervisor 10 apr. 2024
Hey Scott! Thank you so much for your review of our property! We appreciate your feedback and hope to host you again next time you are in the High Country!

8/10 Bra

karen

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
We loved our room. We got the studio which had the king bed with a bunk bed and it was spacious for me and 2 teen boys! The breakfast was very tasty. they were running short staffed and it was abit slow to refill some of the breakfast items . They were very aplogotic and the male worker (I wish I knew his name ) because he was fantastic. He was really moving trying to make breakfast,empty garbages clear tables! but he kept a smile on his face the whole time
Bodde här 3 nätter i april 2024
Svar från Victoria, Guest Services Supervisor 9 apr. 2024
Hey Karen! Thank you so much for your review of our property. We apologize most sincerely for the inconveniences that you encountered at breakfast during your stay here. We do our utmost to provide the best service possible for our guests, and to fall short of that standard is not our goal. We appreciate your feedback and we are very glad you enjoyed your room and the friendly and prompt guest services. We hope that you will give us another chance in the future!

6/10 Okej

David

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The hotel was short staffed this morning for the included breakfast and had very little food out.
Bodde här 1 natt i april 2024
Svar från Victoria, Guest Services Supervisor 8 apr. 2024
Dear David, we apologize most sincerely for the inconvenience of the shortage in our breakfast staff. We do our utmost to provide the best service possible for our guests, and we apologize profusely for the breakfast selection not being up to our usual standard. We will be taking measures to ensure that this issue does not come up for any other guest. We hope that you will give us another chance in the future.

10/10 Fantastiskt

Kara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay! Convenient to downtown Boone.
Bodde här 1 natt i april 2024
Svar från Kristina , Front Desk 4 apr. 2024
Thank you so much for staying with us Kara! We are so glad you enjoyed your stay with us. We hope you come and see us again soon!

10/10 Fantastiskt

Jessica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay at this hotel was flawless. The hotel was fully packed due to a local university event. Despite the hotel being full of young people and parents and dogs, we didn't hear a single thing all night (and we were on the bottom floor between the lobby and elevator!! The beds were very comfortable, the rooms were newly renovated, the bathrooms were very comfortable and the hot buffet breakfast was outstanding! The staff was also wonderful and very personable. Not a single thing to complain about, this stay was perfect!
Bodde här 1 natt i mars 2024
Svar från Makayla, Front Desk 1 apr. 2024
Thank you so much for staying with us Jessica! We are so glad you enjoyed your stay with us. We hope to come and see us again soon!

10/10 Fantastiskt

Janit

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice hometown hotel. Nicely decorated and very clean. Staff was very helpful and friendly! I would definitely recommend it.
Bodde här 1 natt i mars 2024
Svar från Kristina, Front Desk 30 mars 2024
Thank you so much for staying with us Janit! We are so glad you enjoyed your stay with us. We love to hear that you were satisfied with our cleanliness! We hope to see you again soon!

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice rooms
Bodde här 1 natt i mars 2024
Svar från Makayla, Front desk 29 mars 2024
Thank you so much for staying with us Michelle! We are so glad you enjoyed your stay with us. We love to hear that you like the room! We hope to see you again soon!

10/10 Fantastiskt

Melissa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Makayla, Front desk 28 mars 2024
Thank you so much for staying with us Melissa! We are so glad you enjoyed your stay with us. We hope to see you again soon!

8/10 Bra

Patrick

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Makayla, Front desk 27 mars 2024
Thank you so much for staying with us Patrick! We are so glad that you enjoyed your stay here. We hope to see you again soon!

10/10 Fantastiskt

Linda

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff, convenient location, nice place for our dog, clean and comfortable. Good breakfast.
Bodde här 2 nätter i mars 2024
Svar från Victoria, Guest Services Supervisor 26 mars 2024
Hey Linda! Thank you so much for the feedback. We are so happy to know that our amazing staff and comfortable rooms were the highlight of your visit and that you had a good time with us overall. Please consider coming back to join us again soon in the High Country!

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Kristina , Front Desk 27 mars 2024
Thank you so much for staying with us Paul! We are so glad you enjoyed your stay and we hope to see you again soon!

4/10 Dåligt

Kelly

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
Greystone Lodge is very convenient to anywhere you want to go in Boone or Blowing Rock but we will noy stay there again. 1) there was urine on the wall next to the toilet (although when we reported it it was cleaned right away but I'm wondering why the cleaning staff didn't see this as it's right beside the toilet) 2) the fitted sheet kept coming off one corner 3) there's no fan vent in the bathroom to help get fog & heat out during a shower 4)we were told at check in that if we didn't need our room cleaned during our stay to put out the do not disturb sign.... Well there wasn't one & when i enquired at the front desk i was told "so fun fact, the bottled water in your room has a tag on it that's blank on the back, you can just write do not disturb on that & use it".... Really? Why should i even have to do that, which i did out of necessity, but they should've given me a door tag. 4) the message light on the phone constantly flashed indicating we had a message, i called the front desk, ended up having to unplug the phone for our entire stay. Would definitely NOT recommend this hotel.
Bodde här 3 nätter i mars 2024
Svar från Victoria, Guest Services Supervisor 26 mars 2024
Dear Kelly, we apologize most sincerely for all of the inconveniences that you encountered during your stay here. We do our utmost to provide the best service possible for our guests, and we are looking into each and every one of your concerns. We will be re-training wherever we need to to ensure that these issues do not come up for any other guest. We hope that you will give us another chance in the future.

8/10 Bra

Misty

Reste med familj och småbarn, Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked everything about it besides taking a pet we were charged extra and didn’t see that on expedia
Bodde här 1 natt i mars 2024
Svar från Ben McKethan, General Manager 26 mars 2024
Dear Misty, Thank you for taking a moment to leave a review. We're delighted you had an enjoyable overall stay! We apologize that you were not aware of our pet fee. It is listed under policies on the Expedia page which can be difficult to find so we do send welcome messages to every guest through Expedia to let them know about the fee. It was a pleasure having you here and we hope that you had a great time in the High Country.

10/10 Fantastiskt

Shay

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet
Bodde här 1 natt i mars 2024
Svar från Makayla, Front Desk 24 mars 2024
Thank you so much for staying with us Shay! We are so glad you enjoyed your stay and we hope to see you again soon!

10/10 Fantastiskt

Vicente

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Ben McKethan, General Manager 26 mars 2024
Thank you so much for the 5 star review! We are thrilled to see that you had a great stay and we hope that you will choose the Graystone Lodge again in the future.

8/10 Bra

C.

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very nice and the bed was comfortable. Location was great, close proximity to App State without being in the middle of the campus. We did the online check in but when we got there, we had to repeat the same process which was a little confusing. Will definitely stay there again when in Boone.
Bodde här 1 natt i mars 2024
Svar från Makayla, Front Desk 23 mars 2024
Thank you so much for staying with us! We are glad you enjoyed your stay. We are so sorry about that inconvenience at check-in and we will be sure to fix it! We hope to see you again soon!

10/10 Fantastiskt

Kristi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Makayla, Front desk 24 mars 2024
Thank you so much for staying with us Kristi! We are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Fantastiskt

Beth

Gillade: Renlighet
Very clean, very well decorated and comfortable
Bodde här 1 natt i mars 2024
Svar från Makayla, Front Desk 23 mars 2024
Thank you so much for staying with us Beth! We are so glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Fantastiskt

VARICK

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Breakfast! Excellent amenities
Bodde här 1 natt i mars 2024
Svar från Victoria, Guest Services Supervisor 19 mars 2024
Thank you so much for joining us at Graystone Lodge Varick! We are very happy to hear you enjoyed our complimentary breakfast. We hope to see you again!

10/10 Fantastiskt

Melek

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We truly enjoyed our stay!
Bodde här 1 natt i februari 2024
Svar från Makayla, Front desk 18 mars 2024
Thank you so much for staying with us Melek! We are so glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Fantastiskt

Mindy

Affärsresenär, Reste med familjen
Gillade: Renlighet och bekvämligheter
Great stay!
Bodde här 1 natt i mars 2024
Svar från Liz, Front Desk 19 mars 2024
We are so glad you enjoyed your stay, we hope to see you again soon!

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Well maintained property. Great staff. Look forward to breakfast in the morning.
Bodde här 1 natt i mars 2024
Svar från Makayla, Front Desk 14 mars 2024
Thank you so much for staying with us Robert! We're so glad you like the place, we will see you for breakfast!

10/10 Fantastiskt

Hemant M, Morrisville

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good Hotel. Great breakfast options and that too free. Good helpful front desk staff.
Bodde här 3 nätter i februari 2024
Svar från Calisto, Front Desk 7 mars 2024
Thank you so much for joining us at Graystone Lodge, We are very happy to hear you enjoyed our complimentary breakfast, We hope to see you again!

10/10 Fantastiskt

Brooke

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and modern, great breakfast, and good snacks. Helpful and friendly staff.
Bodde här 1 natt i mars 2024
Svar från Makayla, Front Desk 6 mars 2024
Thank you so much for staying with us Brooke! We are so glad you enjoyed your stay and our delicious breakfast. We hope to see you again soon!

10/10 Fantastiskt

Brittany

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and updated. Easy pre-check in process!
Bodde här 1 natt i mars 2024
Svar från Makayla, Front desk 3 mars 2024
Thank you so much for staying with us Brittany! We hope you enjoyed your stay. We hope to see you again soon!

10/10 Fantastiskt

Robin

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice place. Breakfast was awesome!
Bodde här 1 natt i februari 2024
Svar från Makayla, Front Desk 2 mars 2024
Thank you so much for staying with us Robin, We are so glad you enjoyed your stay with us! We hope to see you again soon!