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Recensioner av Courtyard by Marriott Boston Logan Airport

3 out of 5
Courtyard by Marriott Boston Logan Airport
225 William F. McClellan Highway, Boston, MA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 851 av 1580 recensioner" "
8 - Bra i betyg. 434 av 1580 recensioner" "
6 - Okej i betyg. 138 av 1580 recensioner" "
4 - Dåligt i betyg. 102 av 1580 recensioner" "
2 - Väldigt dåligt i betyg. 55 av 1580 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Augustine, Worcester

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från John 15 maj 2024
Hi Augustine,Thank you for the great review. We hope to see you again soon!

10/10 Fantastiskt

Frank

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice job
Bodde här 1 natt i maj 2024
Svar från John 11 maj 2024
Good morning Frank,Thank you for the great review! We hope to see you again soon.

10/10 Fantastiskt

Sean

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
noce
Bodde här 1 natt i maj 2024
Svar från John 9 maj 2024
Good morning Sean,Thank you for staying with us and for the great review! We hope to see you again soon. Have a great day!

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
nice close to airport
Bodde här 1 natt i maj 2024
Svar från John 9 maj 2024
Good morning Sean,Thank you for staying with us and for the great review! We hope to see you again soon.

10/10 Fantastiskt

Dennis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i maj 2024
Svar från John Levesque 9 maj 2024
Good morning Dennis,Thank you for staying with us and for the great review! We hope to see you again soon.

10/10 Fantastiskt

Marcel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The shuttle was very helpful.
Bodde här 1 natt i maj 2024
Svar från John Levesque 9 maj 2024
Good morning Marcel,Thank you for the great review! Have a great day. We hope to see you again soon.

8/10 Bra

Alisa

Reste med familjen
Gillade: Bekvämligheter
Outdated
Bodde här 1 natt i maj 2024
Svar från John Levesque 9 maj 2024
Good morning Alisa,Thank you for taking the time to write a review regarding your stay with us. Thank you for your feedback I will use it to help us improve. Have a great day!

10/10 Fantastiskt

Cynthia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
After a very long day of international travel, it was nice to get a good night's sleep near Logan Airport. My only request is to offer a complimentary continental breakfast.
Bodde här 1 natt i maj 2024
Svar från John 9 maj 2024
Good morning Cynthia,Thank you for staying with us and for the great review! We hope to see you again soon.

6/10 Okej

John

End of a long day of travel And waited and waited and waited for shuttle . Called after waiting 45 minutes. Said driver was short distance away 20 more minutes. Finally got to checkin and was told I needed to call. NOWHERE in reservation or confirmation or website does it say that. This will be a last resort property for me in future
Bodde här 1 natt i mars 2023
Svar från John 3 maj 2024
Good morning John,I am so sorry about the confusion regarding the shuttle service. The shuttle does run 24/7, but does need to be requested by calling the hotel so we can coordinate. On the Marriott website the information regarding the shuttle is listed. We hope you do reconsider coming back.

10/10 Fantastiskt

Linda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice room and comfortable
Bodde här 1 natt i april 2024
Svar från John Levesque 2 maj 2024
Good evening Linda,Thank you for the great review! Have a great day!

8/10 Bra

Marsha

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy check in, and close to the airport!
Bodde här 1 natt i april 2024
Svar från John 2 maj 2024
Good evening Marsha,.Thank you for the great review! We hope to see you again soon.

8/10 Bra

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So convenient for our purposes.
Bodde här 2 nätter i april 2024
Svar från Jon M / AGM 30 apr. 2024
Thank you for the survey!

2/10 Väldigt dåligt

grace

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 1 natt i april 2024
Svar från John 27 apr. 2024
Good morning Grace,Thank you for taking the time to review your stay with us. I apologize that we fell short of your expectations.

10/10 Fantastiskt

mora

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the airport, no extra parking fees
Bodde här 1 natt i april 2024
Svar från John Levesque 20 apr. 2024
Good morning Mora,Thank you for the great review! Have an amazing weekend.

10/10 Fantastiskt

Charlotte

Gillade: Renlighet, personal och service och boendets skick och faciliteter
So impressed by the customer service!
Bodde här 1 natt i april 2024
Svar från John Levesque 20 apr. 2024
Good morning Charlotte,Thank you for the great review! I hope you have an amazing weekend.

4/10 Dåligt

Michael

Bodde här 1 natt i april 2024
Svar från John 10 maj 2024
Good morning Michael,Thank you for staying with us. I am sorry that you didn't enjoy your stay with us. We will work on the areas we can improve on. Thank you. Enjoy your weekend.

10/10 Fantastiskt

frantz, chicago

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från John Levesque 20 apr. 2024
Good morning Frantz,Thank you for staying with us! Have a great day.

10/10 Fantastiskt

David

Bodde här 1 natt i april 2024
Svar från John Levesque 18 apr. 2024
Good morning David,Thank you for the great review! We hope to see you again in the future.

2/10 Väldigt dåligt

Judit

Gillade: Renlighet
Gillade inte: Personal och service
.
Bodde här 2 nätter i april 2024
Svar från John Levesque 18 apr. 2024
Good morning Judit,Thank you for styaing with us. I am so sorry you did not enjoy your stay. If your travels bring you back to this area please give us another try. Have a great day.

10/10 Fantastiskt

Henry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like everything very good
Bodde här 4 nätter i april 2024
Svar från Jon M / AGM 16 apr. 2024
Thank you for the survey!

2/10 Väldigt dåligt

Swati

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff were extremely rude. So far the worst Marriot hotel. Strongly advice against booking this one.
Bodde här 1 natt i april 2024
Svar från Jon M / AGM 16 apr. 2024
Thank you for your feedback. Would you be willing to share more information related to the person you came in contact with?

10/10 Fantastiskt

Brandon, Ephraim

Gillade: Bekvämligheter
Nice accommodations and proximity to the airport. Free shuttle.
Bodde här 1 natt i april 2024
Svar från Jon M / AGM 16 apr. 2024
Thank you for the survey!

10/10 Fantastiskt

Fred

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff always ready to assist
Bodde här 1 natt i april 2024
Svar från John Levesque 9 apr. 2024
Good evening Fred,Thank you for the great review . We hope to see you again soon. Have a great day.

8/10 Bra

John

Bodde här 1 natt i april 2024
Svar från Jon M / AGM 30 apr. 2024
Thank you for the survey!

8/10 Bra

Beth

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Great location to stay the night and get into Logan early.
Bodde här 1 natt i april 2024
Svar från John Levesque 9 apr. 2024
Hi Beth,Thank you for the great review. Have a great day and we hope to see you again soon.

10/10 Fantastiskt

Dimitrios, Norfolk

Gillade: Bekvämligheter och boendets skick och faciliteter
Great layover hotel if you have a short layover (6-8hours) to connect to international flight , which I had.
Bodde här 1 natt i april 2024
Svar från John Levesque 9 apr. 2024
Hi Dimitrios,Thank you for the great review! We hope you stay with us again soon.

10/10 Fantastiskt

Andrea

Bodde här 1 natt i mars 2024
Svar från John Levesque 25 apr. 2024
Good morning Andrea,Thank you for the great review! We hope to see you again. Have a great day!

2/10 Väldigt dåligt

Terrence, Woolwich

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service och bekvämligheter
Charges to my card even though it was prepaid. Watch your credit card charges carefully. Looks like a scam at this point. Extremely disappointing experience with this hotel, find another option.
Bodde här 1 natt i april 2024
Svar från John 6 apr. 2024
Good morning Terrence,I am so sorry that you didn't enjoy your stay. I will reach out to you soon. Have a great day

4/10 Dåligt

Jose

Gillade inte: Renlighet
Close to the airport, poorly maintained, restrooms at the lobby terribly dirty, rooms old but ok
Bodde här 1 natt i mars 2024
Svar från John Levesque 4 apr. 2024
Good morning Jose,Thank you for taking the the time to write a survey regarding your stay with us. I am sorry that we didn't live up to your expectations. We hope to see you again soon.

10/10 Fantastiskt

Jessica

Efficient, clean, comfortable, good beds. Best of all is the very reliable shuttle 24/7, including 4:30 am!
Bodde här 1 natt i mars 2024
Svar från John Levesque 4 apr. 2024
Good morning Jessica,Thank you for the great review. We hope to soon you again soon and we are glad you enjoyed stay .

10/10 Fantastiskt

Tihomira

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location if you need access to Logan Airport-super easy to get to and from there to all Logan terminal..
Bodde här 1 natt i mars 2024
Svar från John Levesque 4 apr. 2024
Good morning Tihormira,Thank you for staying with us and thank you for the amazing review. We hope to see you again soon.

8/10 Bra

George, Fryeburg

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Getting on and off the property in our vehicle was a bit of a challenge and required backtracking.
Bodde här 1 natt i mars 2024
Svar från John Levesque 28 mars 2024
Good morning George,Thank you for the great review! I'm sorry that you had some issues with the shuttle. We will work hard to improve where we were lacking. We hope to see you again soon.

10/10 Fantastiskt

Alejandro

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel and rooms were clean. They had a microwave and could not hear air planes at all
Bodde här 2 nätter i mars 2024
Svar från John Levesque 28 mars 2024
Good morning Alejandro,Thank you for amazing review. We hope to see you again soon. Have a great day!

10/10 Fantastiskt

Jorge

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient for the airport. Gym, pool, and 24 hour shuttle. Restaurant doesn't open for lunch (only breakfast and dinner) but you can get delivery
Bodde här 1 natt i mars 2024
Svar från John Levesque 26 mars 2024
Hi Jorge,Thank you for the great review! We are so happy you enjoyed yourself and we hope to see you soon.

10/10 Fantastiskt

Somanadan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service was excellent and the staff was very courteous.
Bodde här 6 nätter i mars 2024
Svar från John Levesque 23 mars 2024
Good morning Somanadan,Thank you for taking the time to write about your stay with us! Thank you for the great review. Enjoy your weekend and we hope to see you again soon.

8/10 Bra

George, Fryeburg

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall, a nice place. The website and online process a bit difficult. It was not clear when I booked the room that I needed to reserve parking to leave my car. Both Expedia and Marriott sent me to the other to add parking and I was forced to do this when I registered, not knowing whether there would be space. $30/day is very high!
Bodde här 1 natt i mars 2024
Svar från John 21 mars 2024
Good morning George,Thank you for taking the time to review your stay with us. I am sorry that you found the parking difficult to navigate and think our parking rate is high. Compared to other airport parking in the area we are considered very reasonable.We hope to see you again soon. Have a great day.

8/10 Bra

Nancy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från John Levesque 21 mars 2024
Good morning Nancy,Thank you for taking the time to review your stay with us. We hope to see you again soon. Have a great day.

6/10 Okej

Aparna, Mason

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från John Levesque 21 mars 2024
Good morning Aparna,Thank you for taking the time to review your stay with us. We hope to see you again soon. Have a great day.

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location for an early morning flight from Boston…
Bodde här 1 natt i mars 2024
Svar från John Levesque 21 mars 2024
Good morning John,Thank you for taking the time to review your stay with us.We hope to see you again in the future. Thank you for staying with us.

10/10 Fantastiskt

Lisa

Bodde här 1 natt i mars 2024
Svar från John Levesque 4 apr. 2024
Good morning Lisa,Thank you for the great review! We hope to see you again soon. Have a great day.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från John Levesque 14 mars 2024
Good morning Robert,Thank you for the great review! We hope to see you again soon. Have a great day.

10/10 Fantastiskt

Jacira

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Peaceful place
Bodde här 1 natt i mars 2024
Svar från John Levesque 14 mars 2024
Good morning Jacira,Thank you for the great review! We hope to see you again soon. Have a great day.

8/10 Bra

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från John Levesque 14 mars 2024
Good morning Karen,Thank you for the great review! We hope to see you again soon. Have a great day.

8/10 Bra

Josephine

Bodde här 1 natt i mars 2024
Svar från John Levesque 4 apr. 2024
Good morning Josephine,Thank you for the great review! We hope to see you again soon.

10/10 Fantastiskt

Mohamed

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Generally OK. You need to have a vehicle to move around. The hotel is by the side of the highway.
Bodde här 1 natt i mars 2024
Svar från John Levesque 14 mars 2024
Good morningMohamed,Thank you for staying with us! Yes our hotel is located conveniently next to the highway for easy access to the airport and downtown areas. We hope to see you again soon.

10/10 Fantastiskt

Imelda

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location to airport and shuttle
Bodde här 1 natt i mars 2024
Svar från John Levesque 14 mars 2024
Good morning Imelda,Thank you for the great review! Have a great week and we hope to see you again soon.

8/10 Bra

Pengcheng

Reste med familjen
Gillade: Renlighet
There are so many cars in the parking lot, assuming as a park and fly lot, that it is quite hard to find a spot for hotel guests.
Bodde här 1 natt i mars 2024
Svar från John Levesque 14 mars 2024
Good morning Pengcheng,Thank you for staying with us and writing a review about your stay. We hope to have you stay with us again in the future.

4/10 Dåligt

Michelle

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
The staff was kind and hospitable. Our room was run down with a bathroom door that did not close properly, broken trim and grime and dust in the corners.
Bodde här 1 natt i mars 2024
Svar från John 9 mars 2024
Good morning Michelle,Thank you for taking the time to write a review about your stay with us. I am sorry for the issues you encountered with your room. We would have loved to be given the opportunity to make your stay with us a better one. If you ever have an issue with your accommodations , please let us know as we are here to make your stay with us the best it possibly can be. Have an amazing weekend and we hope to see you again soon. This time we promise it will be a better one.

10/10 Fantastiskt

Scott

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall excellent. This is also the best "Courtyard," I have ever stayed in
Bodde här 1 natt i mars 2024
Svar från John Levesque 7 mars 2024
Good evening Scott,Thank you for staying with us! Thank you for the amaizng review. We hope to see you again soon.

8/10 Bra

Jennifer

Gillade: Personal och service
Bodde här 1 natt i mars 2024
Svar från John Levesque 4 mars 2024
Good morning Jennifer,Thank you for taking the time to review your stay with us. We have to see you again soon. Have a great day!