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Recensioner av Crowne Plaza Boston - Woburn, an IHG Hotel

3.5 out of 5
Crowne Plaza Boston - Woburn, an IHG Hotel
15 Middlesex Canal Park, Woburn, MA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 511 av 1005 recensioner" "
8 - Bra i betyg. 252 av 1005 recensioner" "
6 - Okej i betyg. 103 av 1005 recensioner" "
4 - Dåligt i betyg. 62 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 77 av 1005 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

4/10 Dåligt

Jillian M

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We typically choose a hotel for the pool. This pool was TINY and super hot like a sauna. It is actually more the size of a large hot tub rather than a pool. At one point there were 10 people in the pool and I felt like there should have been limited. If my 4 year old didn't beg me to go in I would have avoided it all together.
Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

Michael

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I waqs not happy with this experience and the claening lady that i askl politly for more towels to me no to call the front desk i also went to the restaurant an waited over 2 hours to be served then to top ir of i wanted to extend my stay was told all set and got brand new keys for my room was in my room for a couple hours and then was removed because the room was never renewed when i was told it was
Bodde här 1 natt i maj 2024

4/10 Dåligt

JILLIAN

Gillade inte: Renlighet och boendets skick och faciliteter
the room was awful for the price, for any price for that matter. I had a lamp that was literally duct taped together because it was broken. I had paint peeling off the ceiling. Rust on the mirror in the bathroom. The furniture had been so worn down on the edges that the brown was gone in places. The rug was frayed. This for $260 per night?? I had stayed here for years I was so disappointed I will not return again.
Bodde här 1 natt i maj 2024
Svar från Director of Rooms Jared Keefe 20 maj 2024
Thank you for taking the time to tell us about your experience at Crowne Plaza BOSTON - WOBURN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We pride ourselves on service, condition and cleanliness and apologize that we feel short of both your and our expectations. We preform a full inspection of the furniture in this room and ensure it is brought back up to standard.

10/10 Fantastiskt

kener

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Director of Rooms Jared Keefe 2 maj 2024
Hello and thank you for your review. We valued your feedback and appreciate you taking the time to share your experience with us. We look forward to hosting you again soon!

10/10 Fantastiskt

martine

Reste med sin partner
Gillade: Bekvämligheter
Wonderful service
Bodde här 2 nätter i april 2024
Svar från Director of Rooms Jared Keefe 2 maj 2024
Hello and thank you for your review. We valued your feedback and appreciate you taking the time to share your experience with us. We look forward to hosting you again soon!

4/10 Dåligt

Marc

Bodde här 1 natt i april 2024
Svar från Director of Rooms Jared Keefe 16 maj 2024
Dear valued guest we are sorry to hear that your stay did not meet both your and our expectations. We apologize for any inconveniences during your stay. We do hope that you will be willing to stay with us again and allow us the opportunity to show how great we truly can be here at the Crowne Plaza

6/10 Okej

Lance

Gillade: Renlighet
Gillade inte: Personal och service
Two rooms booked, confused check in. Keys didn't work two times, never told of alternative entrance to avoid lengthy walk to room
Bodde här 1 natt i april 2024
Svar från Director of Rooms Jared Keefe 2 maj 2024
Hello and thank you for your review. We appreciate you sharing your experience. We will use this information to better our services. We do hope that you will come back and stay with us again soon.

10/10 Fantastiskt

Janice

Gillade: Renlighet, personal och service och boendets skick och faciliteter
limpieza y ubicación muy buena tuve muy buena estadía
Bodde här 1 natt i april 2024
Svar från Director of Rooms Jared Keefe 24 apr. 2024
Hello and thank you for your review. We appreciate your feedback and look forward to hosting you again soon!

8/10 Bra

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Director of Rooms Jared Keefe 23 apr. 2024
Hello and thank you for your review. We are happy that you enjoyed your stay with us and we look forward to hosting you again soon.

10/10 Fantastiskt

Edwin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Director of Rooms Jared Keefe 22 apr. 2024
Hello and thank you for your review. We are happy to that you enjoyed your stay with us and we look forward to hosting you again soon!

8/10 Bra

Randy

Bodde här 1 natt i april 2024
Svar från Director of Rooms Jared Keefe 11 maj 2024
Hello and thank you for your review. We appreciate your feedback and are happy that you enjoyed your stay. We look forward to hosting you again soon.

10/10 Fantastiskt

Subhasis

Gillade: Personal och service
Ok for the price.
Bodde här 1 natt i april 2024
Svar från Director of Rooms Jared Keefe 19 apr. 2024
Thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon.

10/10 Fantastiskt

Emmanuel

Bodde här 2 nätter i april 2024
Svar från Director of Rooms Jared Keefe 8 maj 2024
Hello and thank you for your review. We value your feedback and are happy that you enjoyed your stay.We look forward to hosting you again soon!

10/10 Fantastiskt

Kelsey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, efficient. Nice shower with amenities! Very friendly staff! Would go there again
Bodde här 2 nätter i april 2024
Svar från Director of Rooms Jared Keefe 8 apr. 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

10/10 Fantastiskt

Laura, Cambridg

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean.
Bodde här 1 natt i april 2024
Svar från Director of Rooms Jared Keefe 8 apr. 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

10/10 Fantastiskt

carmen, brooklyn

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The two nights stay it was great . Loved that there was a sports bar on the premises. We enjoyed ourselves there too.
Bodde här 2 nätter i april 2024
Svar från Director of Rooms Jared Keefe 8 apr. 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

10/10 Fantastiskt

GUILLERMO

Bodde här 1 natt i mars 2024
Svar från Director of Rooms Jared Keefe 24 apr. 2024
Hello and thank you for your review. We appreciate your feedback and are happy that you enjoyed your stay with us. We look forward to hosting you again soon

10/10 Fantastiskt

Wendan

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 1 natt i mars 2024
Svar från Director of Rooms Jared Keefe 31 mars 2024
Thank you very much for your review and feedback. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

8/10 Bra

Anthony

Bodde här 1 natt i mars 2024
Svar från Director of Rooms Jared Keefe 19 apr. 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

10/10 Fantastiskt

Alex

Bodde här 1 natt i mars 2024
Svar från Director of Rooms Jared Keefe 15 apr. 2024
Hello and thank you for the review. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I’ve been all over the Boston area & have to say this property is the one I’m committed to over them all as a weekly traveler from NY!!! The front desk personnel is amazing & accommodating! Jared is an asset to this team, I am very happy everytime I stay at Crowne Plaza. Their breakfast buffets is delish & would recommend this property for anyone that expects stellar service & comfort. This Texan is a forever customer.
Bodde här 3 nätter i januari 2024
Svar från Director of Rooms Jared Keefe 20 mars 2024
Hello and thank you for your review. We are happy to hear that you enjoyed your stay with us and we look forward to hosting you again soon!

10/10 Fantastiskt

Ryan

Bodde här 3 nätter i januari 2024
Svar från Director of Rooms Jared Keefe 2 maj 2024
Hello and thank you for your review. We valued your feedback and appreciate you taking the time to share your experience with us. We look forward to hosting you again soon!

2/10 Väldigt dåligt

Sheila

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
Was not able to stay there. Front desk agent was not pleasant, did not offer any help.
Bodde här 1 natt i mars 2024
Svar från Director of Rooms Jared Keefe 17 mars 2024
Dear valued guest, We apologize that you were unable to stay with us this time around. Your attempt to cancel the reservation unfortunately was past the deadline allowed when booking through a third party. We would love you host you in the future if you decide. Once your reservation is made please feel free to reach out to the hotel and we can confirm your reservation and see if there is anything special we can do for you. Thank you

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 8 mars 2024
Hello and thank you for your review. We value your feedback and are happy that you enjoyed your stay. We look forward to hosting you again soon!

8/10 Bra

Jennifer

Bodde här 1 natt i mars 2024
Svar från Director of Rooms Jared Keefe 5 mars 2024
Thank you for your revie. We are happy you enjoyed your stay! We look forward to hosting you again soon!

10/10 Fantastiskt

Miguel

Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 21 mars 2024
Hello and thank you for your review. We are happy that you enjoyed your stay. We look forward to hosting you again soon!

10/10 Fantastiskt

Joel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like that the show case cinema is next door and other main attractions are within minutes of the hotel
Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 25 feb. 2024
Thank you for your review and feedback. We are happy that you enjoyed your stay and we look forward to hosting you again soon. Have a great day!

6/10 Okej

Marius

Reste med sin partner
Gillade: Personal och service
Old hotel with VERY noisy heating system.
Bodde här 2 nätter i februari 2024
Svar från Director of Rooms Jared Keefe 25 feb. 2024
Hello and thank you for your feedback. We appreciate you taking the time to provide this information. We will use it to better improve our services and condition at the hotel. We do hope that you will stay with us again soon. Have a great day!

10/10 Fantastiskt

Martin

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great sn clean
Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 23 feb. 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon.

10/10 Fantastiskt

Doris

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 23 feb. 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon.

10/10 Fantastiskt

Doris

Gillade: Personal och service
Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 23 feb. 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon.

8/10 Bra

Robert

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Director of Rooms Jared Keefe 21 feb. 2024
Hello and thank you for your review.We value your feedback and we look forward to hosting you again soon!

10/10 Fantastiskt

Simone

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mai (front desk associate) made checking in a breeze. She was fast, efficient, and very professional. The female host in SCOREBOARD was wonderful. She enabled my daughter and I to get a table to eat dinner on Saturday night. The 2 males at the door told us we had to leave even though we were guests at the hotel.
Bodde här 2 nätter i februari 2024
Svar från Director of Rooms Jared Keefe 20 feb. 2024
Hello and thank you for your review. We appreciate you taking the time to share your experience. We are happy that you enjoyed stay and we look forward to hosting you again soon.

2/10 Väldigt dåligt

Jasmine

Affärsresenär
Gillade inte: Personal och service
We show up at 1130pm to check in, they cancelled our room. No phone call, no voicemail. We are a traveling business. Will never book there again
Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 20 feb. 2024
Hello and thank for you for sharing this information with us. We are terribly sorry to hear of this experience and will look into why your reservation was cancelled so we can make sure situations like this again do not happen. We apologize for the inconvenience.

10/10 Fantastiskt

Theresa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was beautiful, the staff were great! I wish I could have stayed longer.
Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 16 feb. 2024
Hello and thank you for the review. We appreciate you taking the time to complete this. We look forward to hosting you again soon!

10/10 Fantastiskt

Jeremy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was pleased with everything.
Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 16 feb. 2024
Hello and thank you for the review. We appreciate you taking the time to complete this. We look forward to hosting you again soon!

10/10 Fantastiskt

Lori, Oxford

Affärsresenär
Gillade: Bekvämligheter
Close to highway, grocery store around corner, staff nic
Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 13 feb. 2024
Hello and thank you for your review. We valued your feedback and are happy that you enjoyed your stay with us. We look forward to hosting you again soon!

8/10 Bra

Duraivelu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Early check in charged!
Bodde här 2 nätter i februari 2024
Svar från Director of Rooms Jared Keefe 13 feb. 2024
Hello and thank you for your review. We valued your feedback and are happy that you enjoyed your stay with us. We look forward to hosting you again soon!

10/10 Fantastiskt

Natalie

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room is super roomy
Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 11 feb. 2024
Hello and thank you for your review. We are happy to hear that you enjoyed your stay and we look forward to hosting you again soon in the future.

10/10 Fantastiskt

Alex

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i januari 2024
Svar från Director of Rooms Jared Keefe 11 feb. 2024
Hello and thank you for your review. We are happy to hear that you enjoyed your stay and we look forward to hosting you again soon in the future.

4/10 Dåligt

Lori, Oxford

Affärsresenär
I’ve stayed 3x before and all great.
Bodde här 3 nätter i februari 2024
Svar från Director of Rooms Jared Keefe 11 feb. 2024
Hello we are sorry that your stay did not meet both your and our expectations. We do hope that you will be willing to stay with us in the future and allow to show how great we truly can be here at the Crowne Plaza

10/10 Fantastiskt

Anthony

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel was super clean.
Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 4 feb. 2024
Thank you for your review and we are happy that you enjoyed your stay with us. We look forward to hosting you again soon!

10/10 Fantastiskt

Nathan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our goto spot
So as always the staff took care of me like i am family,As with any hotel room there were a couple of little things that could have been better but they impacted our stay not at all.The restaurant here has really good food very fairly priced and the pool is small but warm .All in all a bargain and a vastly underrated hotel!
Bodde här 1 natt i februari 2024
Svar från Director of Rooms Jared Keefe 4 feb. 2024
Thank you for your review and we are happy that you enjoyed your stay with us. We look forward to hosting you again soon!

10/10 Fantastiskt

Thomas

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
I had a very pleasant and informative person check me in, and my room was immaculate.
Bodde här 1 natt i januari 2024
Svar från Andrea Manni, General Manager 30 jan. 2024
Thomas:Thank you for your kind words, our team works hard to ensure a great experience for you. We appreciate you.

10/10 Fantastiskt

Joshua, Valrico

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från Andrea Manni, General Manager 30 jan. 2024
Joshua!Thank you! Please visit us again soon.

10/10 Fantastiskt

Jennifer

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No complaints, room was clean, staff is friendly. Easy check in.
Bodde här 2 nätter i januari 2024
Svar från Director of Rooms Jared Keefe 29 jan. 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon.

10/10 Fantastiskt

Rose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Andrea Manni, General Manager 30 jan. 2024
Thank you Rose!

10/10 Fantastiskt

Scott

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från Director of Rooms Jared Keefe 25 jan. 2024
Hello and thank you for your feedback. We appreciate you taking the time to complete this review. We are happy that you enjoyed your stay with us and we look forward to hosting you again soon.

8/10 Bra

Heather

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location
Bodde här 1 natt i december 2023
Svar från Meghan Thompson 23 jan. 2024
Hello and thank you for your review. We are happy that you enjoyed your stay with us.