Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 214 av 900 recensioner" "
10 - Fantastiskt
214
8 - Bra i betyg. 236 av 900 recensioner" "
8 - Bra
236
6 - Okej i betyg. 189 av 900 recensioner" "
6 - Okej
189
4 - Dåligt i betyg. 146 av 900 recensioner" "
4 - Dåligt
146
2 - Väldigt dåligt i betyg. 115 av 900 recensioner" "
2 - Väldigt dåligt
115
7,0/10
Renlighet
7,6/10
Personal och service
6,4/10
Bekvämligheter
6,6/10
Boendets skick och faciliteter
6,6/10
Hållbarhet
Recensioner
2/10 Väldigt dåligt
Enrique, Jonestown
17 maj 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
No
Enrique
Bodde här 1 natt i maj 2024
Svar från Hotel Management 20 maj 2024
Dear Enrique, We sincerely apologize for your negative experience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Please give us another chance so we can leave a much better impression on your next visit. Sincerely, Hotel Management
4/10 Dåligt
Cesar
13 maj 2024
Gillade: Personal och service
Cesar
Bodde här 10 nätter i maj 2024
2/10 Väldigt dåligt
Sharon, Glenside
Reste med sin partner
4 maj 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This property is very rundown and the hallways smelled. Was considering leaving but they already charged my card. Left at 7 am the next morning. Don't stay here.
Sharon
Bodde här 1 natt i maj 2024
Svar från Hotel Management 5 maj 2024
Dear Sharon, Thank you for sharing feedback about your recent visit. We know a fresh, clean, updated hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring the cleanliness and maintenance of all rooms for all guests, and we will ensure this is rechecked before being delivered to the guest so that such inconvenience is not there. All your suggestions for improving the hotel and guest experience are noted and have been passed on to the team for improvement. Please return on your next visit to the area so we can show you our commitment to outstanding experiences at the location you prefer. Sincerely,Hotel Management
10/10 Fantastiskt
Swaibu, Lynn
29 apr. 2024
Swaibu
Bodde här 3 nätter i april 2024
2/10 Väldigt dåligt
Jamiu
29 apr. 2024
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Too old and moldy
Jamiu
Bodde här 2 nätter i april 2024
Svar från Hotel Management 30 apr. 2024
Dear Jamiu, Thank you for taking the time to leave your comments. We're sincerely sorry for the disappointment caused by the condition of the room during your stay. Maintaining a comfortable and clean environment is a priority for us, and we regret that we fell short of your expectations. Your feedback is invaluable, and we'll take appropriate steps to address the issues raised to ensure a more enjoyable experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying visit in the future.Sincerely,Hotel Management
4/10 Dåligt
Danela
28 apr. 2024
Gillade: Personal och service
Gillade inte: Renlighet
I didn't like it, it was horrible. I stayed for a weekend with my husband and my baby and the room had a lot of cockroaches, even on top of the bed.
Danela
Bodde här 1 natt i april 2024
Svar från Hotel Management 29 apr. 2024
Dear Danela, Thank you for sharing your experience. Please accept our apologies for not meeting your expectations. We strive to maintain high standards of cleanliness and comfort for all our guests. What you have described does not align with our standards. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. However, the room will be professionally inspected and treated as a precaution. Thank you again for bringing this to our attention. We hope to have another chance to show you the hospitality and stay you deserve whenever you return to the area. Sincerely,Hotel Management
4/10 Dåligt
Carly
Affärsresenär
25 apr. 2024
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room smelled of an odor ive never smelled before. It was so awful.
Carly
Bodde här 2 nätter i april 2024
Svar från Hotel Management 25 apr. 2024
Dear Carly, Thank you for sharing your reviews and informing us about the smell issues you encountered. Further, we shall work with our housekeeping team to address the problems you mentioned and ensure they are not repeated. Our front desk team is accommodating and available 24/7 to help you. Please allow us another chance to serve you; we hope to earn your trust by providing the outstanding stay you deserve.Sincerely,Hotel Management
10/10 Fantastiskt
peter
Reste med sin partner
17 apr. 2024
Is clean and everyone who works there is nice and helpful
peter
Bodde här 4 nätter i april 2024
8/10 Bra
Brad
15 apr. 2024
Brad
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Rebecca
Affärsresenär, Reste med sin partner
10 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
What I needed for a work event
Rebecca
Bodde här 1 natt i mars 2024
Svar från Hotel Management 10 apr. 2024
Dear Rebecca, Thank you for staying with us during your recent trip to the city. We are happy you had a pleasant time, and our location, which is close to everything, made it better. We look forward to welcoming you back for another better experience at Extended Stay America! Sincerely,Hotel Management
4/10 Dåligt
Anna
Reste med sin partner
1 apr. 2024
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We were on the third floor and it smelt like trash. Come to find out our room was 2 doors down from the trash room. The water pressure was non existent and even with it all the way on hot it was barley luke warm. The room was disgusting and had burn marks in the couch. The bed was clean but uncomfortable! If I wasn't so grumpy and tired during checkout I would have complained but I choose to not even bother going to the front desk to check out as the poor lady would have gotten an earful from me.
Anna
Bodde här 1 natt i mars 2024
Svar från Hotel Management 1 apr. 2024
Dear Anna, We appreciate the feedback you provided about your recent stay at our hotel, and we genuinely apologize for any shortcomings in meeting your expectations. As a hospitality provider, we are committed to continually improving our service and creating memorable experiences for our guests. Your feedback is valuable, and we are fully dedicated to taking proactive measures to address the concerns raised, prevent any reoccurrences, and elevate the overall quality of our services. We hope you will give us another opportunity to serve you in the future and provide you with a more pleasant experience.Sincerely,Hotel Management
10/10 Fantastiskt
Andres
12 mars 2024
Andres
Bodde här 1 natt i mars 2024
10/10 Fantastiskt
Andres
Affärsresenär
11 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent customer service and care.
Andres
Bodde här 1 natt i mars 2024
Svar från Hotel Management 12 mars 2024
Dear Andres, Thank you for choosing Extended Stay America. We are glad that yu were pleased with the exceptional customer service offered by our staff. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management
10/10 Fantastiskt
Desarae
1 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Spacious design. The staff was extremely friendly.
Desarae
Bodde här 1 natt i februari 2024
10/10 Fantastiskt
Juan
18 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Juan
Bodde här 1 natt i februari 2024
2/10 Väldigt dåligt
Kristina
Reste med familjen
16 feb. 2024
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kristina
Bodde här 2 nätter i februari 2024
2/10 Väldigt dåligt
Yonely
15 feb. 2024
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The room smelled like cigarettes and marijuana came mostly from the bathroom
It’s was disgusting, smell was terribly
Yonely
Bodde här 1 natt i februari 2024
Svar från Hotel Management 16 feb. 2024
Dear Yonely, Thank you for sharing your rating. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
2/10 Väldigt dåligt
Jesús
7 feb. 2024
None
Jesús
Bodde här 1 natt i februari 2024
Svar från Hotel Management 8 feb. 2024
Dear Jesús, While we greatly appreciate you choosing us for your visit to the area, we are very disappointed to learn that you did not receive the hospitality you deserve and that we strive to provide each and every guest. We would welcome the opportunity to speak with you further about this if you would like to get in touch with us at the hotel. Please accept our sincere apologies, and we look forward to hearing from you.Sincerely,Hotel Management
10/10 Fantastiskt
Jerome
4 feb. 2024
Jerome
Bodde här 2 nätter i februari 2024
10/10 Fantastiskt
Nahir
1 feb. 2024
Nahir
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
David
29 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you 🌎 #1
David
Bodde här 1 natt i januari 2024
Svar från Hotel Management 30 jan. 2024
Dear David, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay and appreciate the staff for the hospitality provided. Compliments will reach the concerned individuals. Please revisit, and we look forward to serving you again.Sincerely,Hotel Management
8/10 Bra
Kara Posson
Reste med familjen
26 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is a little away from things but that is what we wanted. Quiet, comfortable bed, clean, had a small kitchen which can be nice. I will be staying here again.
Kara Posson
Bodde här 1 natt i januari 2024
6/10 Okej
Richard
Reste med sin partner
26 jan. 2024
Gillade: Personal och service
I was on the second floor people above me on the third floor sounded like they were bowling in their room did not stop till 2 AM called down to the front desk. Nothing was done about it. I was given a full refund, but didn’t get much sleep. Manager was amazing and very apologetic.
Richard
Bodde här 1 natt i januari 2024
Svar från Hotel Management 27 jan. 2024
Dear Richard, We sincerely apologize for the disruptive noise that affected your stay, and we understand the importance of a peaceful environment. We regret any inconvenience caused and appreciate your understanding. It's reassuring to hear that our manager professionally addressed your concerns and provided a full refund. Your feedback is invaluable, and we are actively managing ways to improve our response to such situations. We genuinely hope to have the opportunity to welcome you back and provide you with a much more restful experience.Sincerely,Hotel Management
6/10 Okej
Darlene, University Place
Reste med sin partner
25 jan. 2024
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The room smelled like heavy cigarette and stale beer.
Darlene
Bodde här 1 natt i januari 2024
Svar från Hotel Management 25 jan. 2024
Dear Darlene, Thank you for the review and for sharing your experience. We were glad to read that, overall, you had a wonderful stay. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. Thank you for staying with us, and we hope you will make the same choice the next time you visit the area.Sincerely,Hotel Management
10/10 Fantastiskt
David
21 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you!
David
Bodde här 1 natt i januari 2024
Svar från Hotel Management 23 jan. 2024
Dear David, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management
10/10 Fantastiskt
David
20 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
David
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
David
19 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazingly comforting 🏆
David
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
David
16 jan. 2024
David
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
David
14 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you!
David
Bodde här 1 natt i januari 2024
Svar från Hotel Management 15 jan. 2024
Dear David, We appreciate you taking the time to write a review about your time with us. It's good you enjoyed your time in a clean and comfortable suite with all that was offered. Please return, and we hope to serve you again at Extended Stay America! Sincerely,Hotel Management
4/10 Dåligt
Meredith
6 jan. 2024
Gillade: Renlighet
Meredith
Bodde här 1 natt i december 2023
10/10 Fantastiskt
Sarah
Reste med sin partner
5 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was happy, good place.
Sarah
Bodde här 1 natt i januari 2024
6/10 Okej
Marianne
Reste med sin partner
3 jan. 2024
Gillade inte: Boendets skick och faciliteter
Having a tiny kitchen was useful especially since breakfast was very skimpy
Marianne
Bodde här 1 natt i december 2023
Svar från Hotel Management 9 jan. 2024
Dear Marianne, We're pleased to hear that including a tiny kitchen was helpful for your stay. It's our goal to provide convenient amenities. We appreciate your positive feedback. If you have any suggestions for enhancing your experience further, feel free to share. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Management
8/10 Bra
Verifierad resenär
17 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel at a great price
Room was very clean and neat, no complaints. Service was quick and helpful. no complaints. will boo again in the future.
Verifierad resenär
Bodde här 1 natt i december 2023
Svar från Hotel Management 18 dec. 2023
Dear Guest, We appreciate the wonderful review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay, and your positive comments motivate us to keep up the hard work. We are excited that Extended Stay America is your first choice the next time you visit here, and we wish you all the best with your travels.Sincerely,Hotel Management
10/10 Fantastiskt
martin
9 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My stay was pleasant
martin
Bodde här 1 natt i december 2023
6/10 Okej
Edward
Affärsresenär
4 dec. 2023
Gillade: Renlighet, personal och service och rummets bekvämlighet
Edward
Bodde här 14 nätter i november 2023
8/10 Bra
Tracy
Affärsresenär, Reste med familjen
2 dec. 2023
Gillade: Personal och service och boendets skick och faciliteter
Front desk staff was super friendly and helpful. Our room was in need of some TLC. Hole in the carpet and hairs - not mine - in the tub.
Tracy
Bodde här 1 natt i december 2023
Svar från Hotel Management 8 dec. 2023
Dear Tracy, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Please accept our sincere apologies for not fully meeting your needs and expectations during this visit. Thank you for choosing us, and we hope to have the opportunity to welcome you back soon!Sincerely,Hotel Management
4/10 Dåligt
Verifierad resenär
30 nov. 2023
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The main areas were not clean, carpets were dirty in hallways, my sheets were not completely clean.
Verifierad resenär
Bodde här 2 nätter i november 2023
Svar från Hotel Management 6 dec. 2023
Dear Guest, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. Our front desk team works all around to improve your time with us. Please return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely,Hotel Management
4/10 Dåligt
Navendranauth
Affärsresenär
18 nov. 2023
Ok place to stay.
Navendranauth
Bodde här 2 nätter i november 2023
Svar från Hotel Management 19 nov. 2023
Dear Navendranauth, We appreciate you taking the time to write a review about your time with us. It's good you enjoyed your time at this location with all that was offered. Please return, and we hope to serve you again! Sincerely,Hotel Management
6/10 Okej
Wanda
17 nov. 2023
Wanda
Bodde här 3 nätter i november 2023
10/10 Fantastiskt
Raelby de Jesús
12 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Raelby de Jesús
Bodde här 1 natt i november 2023
4/10 Dåligt
Jason, Stamford
11 nov. 2023
Gillade inte: Renlighet och boendets skick och faciliteter
Old dirty and plenty of broken lights in my two rooms.
Jason
Bodde här 2 nätter i november 2023
Svar från Hotel Management 11 nov. 2023
Dear Jason, Thank you for sharing your feedback on your recent stay. We sincerely apologize for the unsatisfactory experience you had during your stay. Your feedback is crucial, and we assure you that we are taking immediate steps to address the issues you mentioned, including the cleanliness and maintenance concerns. We appreciate you bringing this to our attention, and we are committed to making necessary improvements to enhance our guests' experiences. Your comments are valuable as we work towards providing a more comfortable and pleasant environment. We hope you give us another chance to offer you an improved stay. Thank you for your understanding.Sincerely,Hotel Management
6/10 Okej
Katie
4 nov. 2023
Gillade: Personal och service
Gillade inte: Renlighet
Katie
Bodde här 1 natt i november 2023
6/10 Okej
Estefany
3 nov. 2023
Estefany
Bodde här 2 nätter i oktober 2023
10/10 Fantastiskt
Jane
3 nov. 2023
Jane
Bodde här 1 natt i november 2023
10/10 Fantastiskt
Christopher
29 okt. 2023
Christopher
Bodde här 1 natt i oktober 2023
8/10 Bra
Joseph
23 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
A
Joseph
Bodde här 3 nätter i oktober 2023
10/10 Fantastiskt
Kara Posson
Reste med familjen
23 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet, clean and easy check in
Kara Posson
Bodde här 1 natt i oktober 2023
Svar från Hotel Management 24 okt. 2023
Dear Kara Posson, Thank you for posting such kind comments about our hotel. We make every effort to provide service above and beyond your expectations, so we are pleased to know you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
10/10 Fantastiskt
Jerome
23 okt. 2023
Jerome
Bodde här 1 natt i oktober 2023
4/10 Dåligt
Noelle
16 okt. 2023
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
There were bugs in the wall the top
Of the shower hasn’t been washed in along time. The keys to open the doors didn’t always work. Bathroom very small rom very small not what matched the on line version.
Noelle
Bodde här 3 nätter i oktober 2023
Svar från Hotel Management 17 okt. 2023
Dear Noelle, Thank you for sharing your feedback regarding your recent stay at our hotel. Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we can improve. We take these matters seriously and are committed to addressing them with the relevant departments. Thank you again for sharing your feedback, and we hope to welcome you back in the future to show you the exceptional hospitality you deserve.Sincerely,Hotel Management
6/10 Okej
andrea, Saco
Reste i grupp
15 okt. 2023
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Hotel smelt gross
andrea
Bodde här 2 nätter i oktober 2023
Svar från Hotel Management 16 okt. 2023
Dear Andrea, Thank you for your review of our hotel. We promise to provide every guest with fresh, clean accommodations. Therefore, we are disappointed this did not occur during your stay and sincerely apologize for the inconvenience caused. We will certainly address this with our concerned team, and we hope you will give us another opportunity to show you the flawless, outstanding experience you deserve. Sincerely,Hotel Management