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Recensioner av Holiday Inn Boston Bunker Hill Area, an IHG Hotel

3 out of 5
Holiday Inn Boston Bunker Hill Area, an IHG Hotel
30 Washington Street, Somerville, MA

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 391 av 1002 recensioner" "
8 - Bra i betyg. 284 av 1002 recensioner" "
6 - Okej i betyg. 158 av 1002 recensioner" "
4 - Dåligt i betyg. 90 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 79 av 1002 recensioner" "

8,4/10

Renlighet

8,0/10

Personal och service

7,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel but area could be better
Nice hotel but the sourroundings felt more like an industrial area. Not many restaurants near by but a short 10 min walk will get you to the subway. Downtown Boston just a couple of stops away.
Bodde här 2 nätter i augusti 2019
Svar från Jim H 12 aug. 2019
Thank you for taking the time to share your comments. Somerville has a fabulous Assembly Row development that is 1.5 miles from the hotel and our shuttle stops there regularly. This area features 25 restaurants.

6/10 Okej

Walter

Reste med sin partner
Had to call about issues with room each night we spent in the hotel.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Ramiro

Amazing
Bodde här 3 nätter i maj 2024

4/10 Dåligt

Matt

Reste med familj och småbarn
Gillade inte: Boendets skick och faciliteter
Facility is not well located and parking was advertised as available, but neglected to say it’s pay to park on a hotel lot I’m already paying for a room for. 3 of 5 lights in the room didn’t work. Food nearby is slim pickings, room had no thermostat and unit just ran the whole time and mostly blew warm air when I’d have preferred cool air. Bathroom was not well adorned and who’s heard of a pedestal sink at a hotel, where do you place your toiletry bag and so forth. I wish there was something good I could report but i’m struggling to find that. Not worth the cost IMO!
Bodde här 1 natt i maj 2024
Svar från John 14 maj 2024
Hi Matt,Thank you for your post stay review. We will address your comments.Thank you.

2/10 Väldigt dåligt

Jefferson, Somerville

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The reception didn't let me in.
Bodde här 1 natt i maj 2024
Svar från John 14 maj 2024
Hi Jefferson,I am not sure of what you are commenting about. Thank you for booking with us.

10/10 Fantastiskt

Noelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect.
Bodde här 1 natt i maj 2024
Svar från John 14 maj 2024
Thank you Noelle for your review.

10/10 Fantastiskt

Gilberto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från John 14 maj 2024
Thank you Gilberto for your excellent ranking!

8/10 Bra

Douglas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från John 14 maj 2024
Hi Douglas,Thank you for the great ranking.

10/10 Fantastiskt

Shahreen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was clean and had very modern decor. We had to pay $20 for parking but it is a little bit far from the center of Boston. So it should have been free.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Jeffrey, Windsor

Bodde här 1 natt i maj 2024

6/10 Okej

PATRICIA

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I liked the staff I did not like the location, no hotel transportation and the room needed updates curtains hems were hanging holes in the lampshade dirty worn out carpet and our drawers did not shut and we had to use the telephone cord to keep the nightstand drawer closed. ice machine only worked on one floor.
Bodde här 4 nätter i april 2024

8/10 Bra

Nathalie

Gillade: Renlighet och personal och service
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Heidi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We always stay here when we go to sporting events in Boston and have always had a great experience.
Bodde här 1 natt i april 2024
Svar från John 24 apr. 2024
Hello Heidi,Thank you for completing your post stay review. thank you for the great ranking. We truly appreciate you choosing our hotel for your accommodations.Thanks again,

6/10 Okej

Gina

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Bathroom outlet didn’t work, and the door to the refrigerator was falling off! Common areas were very clean, staff was knowledgeable and friendly!
Bodde här 2 nätter i april 2024
Svar från John 24 apr. 2024
Hi Gina,Thank you for writing your post stay review. Your detailed comments are very helpful in helping us correct those issues. We truly appreciate you choosing our hotel for your accommodations.Thanks again,

2/10 Väldigt dåligt

Julio

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
They give the wrong room Because they told me it was even that I already paid for the room. They gave me another one with a small bed for my wife. My kid and I we couldn’t fit in the bed Second, the floor was so wet that it smelled the room so bad that we can sleep at the middle of the night half of the bed was wet. We didn’t know what the weather was coming from. We talked with the stuff about seven times and they didn’t do nothing about it, all they say was the hotel it’s full
Bodde här 3 nätter i april 2024
Svar från Terri 15 apr. 2024
I sincerely apologize to you and your family for your stay not being exceptional at our hotel. I do hope give us another chance so we are able to ensure a great stay.

10/10 Fantastiskt

joan

Bodde här 1 natt i mars 2024
Svar från John 10 apr. 2024
Hi Joan,Thank you for completing you post stay review. Thank you for the excellent ranking. We truly appreciate you choosing our hotel for your accommodations.Thank you,

6/10 Okej

michael

Gillade inte: Personal och service
Cleaning woman coming in my room 2 hours before checkout
Bodde här 1 natt i mars 2024
Svar från John 1 apr. 2024
Hello Michael,Thank you for completing your post stay review. I will address your concerns regarding the housekeeper for your room. I appreciate you choosing our hotel for your accommodations. Thank you,

10/10 Fantastiskt

Steve

Bodde här 2 nätter i februari 2024
Svar från Terri 15 apr. 2024
Thank you!

8/10 Bra

Michelle

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was clean, parking was easy.
Bodde här 1 natt i februari 2024
Svar från John 29 feb. 2024
Hi Michelle,Thank you for writing you post stay review. Thank you for the great ranking. We truly appreciate you choosing our hotel for your accommodations. We hope to host you again when your travels bring you back to the Boston area.Thanks again,

8/10 Bra

Meredith

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel overall. The pool area for the kids was nice. But, the pool water was very murky/poor visibility (dirty? too many chemicals?)..we swam in it anyway. The young people working the front desk were always very polite, professional and helpful.
Bodde här 1 natt i februari 2024
Svar från John 29 feb. 2024
Hi Meredith,Thank you for writing your post stay review. Thank you for the great ranking. We try hard to keep the pool great for all guests. School vacation week definitely took it's toll on the pool. We truly appreciate you choosing our hotel for you accommodations.Thanks again,

2/10 Väldigt dåligt

Nathan

Gillade inte: Boendets skick och faciliteter
Bathroom flooded when I showered, and my bed was not the size I paid for.
Bodde här 1 natt i februari 2024
Svar från John 22 feb. 2024
Hello Nathan,Thank you for taking the time to write you post stay review. I am sorry that you did not receive the room type that you reserved. I will address this with the service team. Thank you for choosing our hotel for your stay.

8/10 Bra

Sav

Bodde här 3 nätter i februari 2024
Svar från Terri 15 apr. 2024
Thank you.

8/10 Bra

Stéphanie

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très bon séjour
Hotel propre, personnel super (Umar le manager est juste extraordinaire!), belle piscine avec écran cinéma, hotel bien situé et calme
Bodde här 3 nätter i februari 2024
Svar från John 19 feb. 2024
Hi Stephanie,Thank you for taking the time to write your post stay review. Thank you for the excellent ranking. We truly appreciate you choosing our hotel for your accommodations. We look forward to hosting you again when your travels bring you back to the Boston area. Thanks again

10/10 Fantastiskt

Samir

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Going back soon.
Bodde här 1 natt i februari 2024
Svar från John 19 feb. 2024
Hello Samir,Thank you for taking the time to write your post stay review. Thank you for the excellent ranking. We truly appreciate you choosing our hotel for your accommodations. We look forward to hosting you again when your travels bring you back to the Boston area. Thanks again,

8/10 Bra

Janet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was clean & staff were pleasant & accommodating
Bodde här 1 natt i februari 2024
Svar från John 19 feb. 2024
Hi Janet,Thank you for taking the time to write your post stay review. Thank you for the great ranking. We truly appreciate you choosing our hotel for your accommodations.

8/10 Bra

David

Bodde här 2 nätter i februari 2024
Svar från Terri 15 apr. 2024
Thank you.

2/10 Väldigt dåligt

Yaraya

Horrible
My stay was okay but my room they gave me the bed was rs made and the door was open so I got a new room
Bodde här 1 natt i januari 2024
Svar från John 6 feb. 2024
Hello Yaraya,I am sorry that you did not enjoy your stay. When you arrived to your room, did you mention this to the Front Desk? We do appreciate that you chose our hotel for your stay.

10/10 Fantastiskt

Kayla

Bodde här 1 natt i februari 2024
Svar från Terri 15 apr. 2024
Thank you!

10/10 Fantastiskt

Chyna

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
best comfort inn
the stay was very relaxing and very welcoming I'm very grateful for the friendly staff on my stay. 10/10 I would come back here.
Bodde här 1 natt i januari 2024
Svar från John 30 jan. 2024
Hello Chyna,Thank you so much for the great ranking and kind words. We truly appreciate you choosing our hotel for you accommodations.Thanks again,

8/10 Bra

Amanda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very nice
Bodde här 1 natt i januari 2024
Svar från John 26 jan. 2024
Hi Amanda,Thank you for taking the time to complete your post stay review. Thank you for your ranking. We truly appreciate you choosing our hotel for your accommodations.Thanks again,

2/10 Väldigt dåligt

Daniel

Bodde här 2 nätter i januari 2024
Svar från John 23 jan. 2024
Hello Daniel,Thank you for taking the time to rank the hotel in your post stay review. I am sorry that things did not go well for you. We appreciate you choosing our hotel for your accommodations.

10/10 Fantastiskt

Djuno

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean the workers there are ask for arstou she has a very nice calm voice
Bodde här 6 nätter i januari 2024
Svar från John 11 jan. 2024
Hi Djuno,Thank you for the great ranking and kind words. I have forwarded your comments to Asstou and the service teams. We truly appreciate you choosing our hotel for your accommodations.Thank again,

4/10 Dåligt

Meaghan

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The whole reason we booked this hotel was for the pool/rock climbing wall. We even called ahead of time to make sure it was open. When we arrived, the pool was closed. Our bedsheets were dirty. Our room was very VERY loud at night due to the outside roads and people gathering in the hotel parking lot. Our room was also VERY drafty. Even though the large windows were closed/lock there was a major breeze coming in from outside. We would not recommend this place and wont stay again.
Bodde här 2 nätter i januari 2024
Svar från John 9 jan. 2024
Hello Meaghan,Thank you for taking the time to write your post stay review. Your comments will help us improve our property and stays for future guests. We truly appreciate you choosing our hotel for your accommodations.Thank you,

10/10 Fantastiskt

james

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The manager was excellent and im glad to meet him. He made my sejour 💪
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Tyler

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

6/10 Okej

Eve

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The pool was close and our TV fonctionned 1/3 of the time. Plus, the area has no restaurant or activities, but it was close to the bus and train station.
Bodde här 4 nätter i januari 2024

4/10 Dåligt

Jasdeep

Gillade: Renlighet
Gillade inte: Personal och service
I had to wait 2 hours in the lobby for someone to call the security to open the elevator for me because the employee was sleeping in the back
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Martin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Alexander

Gillade: Renlighet, personal och service och boendets skick och faciliteter
everything as expected
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Bianca

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kumar the manager was friendly, welcoming and extremely helpful. He was like a breath of fresh air. Extremely polite from the moment I called to ask about early check in and restaurant recommendations to the moment my family walked in the doors to check in. He even greeted us with a little goodie bag of waters and snacks for my kids and a comped breakfast for myself and my kids father. Then we ordered dinner at Draft and the lady working there was very polite and helpful and explained that my 2 year olds meal would be free. She even called up to my room to let us know when our food was ready. Pool area is spacious with plenty for the family to do (rock climbing, swimming, basketball, movies playing on a large screen, foosball). Overall, I highly recommend this hotel.
Bodde här 1 natt i december 2023

8/10 Bra

Joseph

Gillade: Renlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was amazing!
Bodde här 2 nätter i december 2023

6/10 Okej

Pamela

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023

8/10 Bra

Ryan

Bodde här 1 natt i december 2023

10/10 Fantastiskt

John

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay at Holiday Inn
Staff extremely helpful; all aspects of the Holiday Inn were excellent.
Bodde här 2 nätter i december 2023
Svar från John 31 dec. 2023
Hello John,Thank you for taking the write your post stay review. We appreciate your kind words. We truly value you choosing our hotel for your accommodations.Thank you,

8/10 Bra

??

Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Lynette

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Didn’t meet my expectations
Horrible they asked me for my credit card to put on file charge me $9.50 for something I didn’t purchase I still have not received my $50 deposit it’s still pending refund I was told I would have a late check out at 2 PM at 11:30 the housekeepers banged on the door because no one made them aware I will never stay here again I don’t think it was very clean breakfast was nice pool was nice just poor management
Bodde här 1 natt i december 2023
Svar från John 29 dec. 2023
Hello Lynette,First let me apologize for the error of the Front Office not communicating with Housekeeping regarding your late checkout. I have researched your charges and refunded you the 9.50 that was due and have released any pending charges from us to you. I glad you were able to enjoy the pool during your stay. I am sorry your stay did no go well. We do appreciate you choosing our hotel for your accommodations.Thank you,

8/10 Bra

Pingjie

Gillade: Renlighet
Bodde här 1 natt i december 2023
Svar från John 27 dec. 2023
Hi Pingjie,Thank you for the great ranking in your post stay review. We truly appreciate you choosing our hotel for your accommodations.Thanks again,

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 1 natt i december 2023
Svar från John 19 dec. 2023
Thank you for the great ranking. We truly appreciate you choosing our hotel for your accommodations.Thanks again,

10/10 Fantastiskt

Sandra

Bodde här 1 natt i november 2023
Svar från John 24 dec. 2023
Hi Sandra,Thank you for the excellent ranking and taking the time for you post stay review. We truly appreciate you choosing our hotel for your accommodations.Thanks again,