Bar (på boendet)

Recensioner av The Hotel Salem

3 out of 5
The Hotel Salem
209 Essex Street, Salem, MA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 544 av 964 recensioner" "
8 - Bra i betyg. 266 av 964 recensioner" "
6 - Okej i betyg. 81 av 964 recensioner" "
4 - Dåligt i betyg. 48 av 964 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 964 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Marci

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location! Hotel a little noisy but worth it
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Christine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and beautiful interior!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Allyson

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful old hotel, friendly staff, parking is annoying tho as expected in old cities.
Bodde här 1 natt i maj 2024

8/10 Bra

Sherry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very noisy during the night. Not sure if it came from a guest staying above my room
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Donald

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location to explore the whole city. Plenty of shops, restaurants and breweries in walking distance. We parked at the mall and were a few steps from the hotel.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jocelyn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location. Walking distance to all the famous sites.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the friendly nature of the staff. I've stayed here more than once, and they are always welcoming and helpful.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Timothy, Toronto

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were greeted at the front desk by Kayla. She was so friendly and polite and really made us feel welcome. Our room was gorgeous with a great view of Essex street. We were on the top floor which has super high ceilings. It has a beautiful big walk-in shower as well as a nice deep soaker tub. I really like that they had a filtered water and a sparkling water dispenser in the hall. Unfortunately this survey rating only has five stars. I’d like to give them six stars!
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Sharai

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thanks for the great service!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Michelle

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Susan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Staff are the most friendly, and helpful I have ever encountered at a hotel.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Natalie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and friendly staff
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Beth Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

ERIKA

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Kelsey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were all so friendly and welcoming, the room was so cute and clean!
Bodde här 2 nätter i april 2024

8/10 Bra

Ryan

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Thomas

Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I am a disabled military veteran and was accompanied by my two service dogs first it was a complaint about noise coming from the room with the dogs yet nobody ever came to my room to address it with me t for my departure from the room I folded all used linen and dirty face gloss and towels put everything neatly by a door empty the trash barrels of any trash bags and checked out was never talk to about any noise coming from my room and 3 hours later I get a message from Expedia saying that hotel selling was going to charge me $250 cleaning room fee and when I contacted my bank it was actually $269 so they're just making up prices as they go along I am reporting this place to the better Business bureau in Salem on Monday morning and I also am going to be speaking with the veterans affair agent to tell them how I was discriminated against and so was my service animals I am a disabled military veteran and this is how they thank the veterans of America there was loud noises coming from the hallway as patrons of the hotel was leaving the bar area downstairs and returning to their rooms how come there was no complaints made about that
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Deborah

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wish parking was more convenient… got a $25 fine for being six minutes late to my car…
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Siobhan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was my 3rd time staying in Salem and I’ve only ever booked at the Salem Hotel. Service and stay is always fantastic and the location is wonderful for enjoying downtown Salem. Why stay anywhere else?
Bodde här 1 natt i april 2024

4/10 Dåligt

Spencer

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room I had stayed in had suffered severe leakage due to a rain storm which also left both windowsills covered in water. I was accomodated and moved to a different room (with a broken heater) but had taken notice that both of the rooms had incredibly dusty vents which led to poor breathing conditions while staying. I would recommend browsing hotels in the area before booking here and will do so myself for our future stays in the area.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved the property. The staff were the most friendly and helpful.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Chris

Reste med familjen
Gillade: Bekvämligheter
The king suite was perfect for this Dad and adult child. We got to stay together, but have our own privacy too. The rooms are unique, the hotel is in an amazing location, and you can walk to anywhere in town. The real gem of The Hotel Salem, however, is the staff. Every day Doug and Kayla would welcome us back from seeing the sights, recommend a good spot for the next meal, or just chat with us about our time in Salem.
Bodde här 3 nätter i mars 2024
Svar från THS 2 apr. 2024
Hi Chris,We are overjoyed that our king suite room offered the perfect amount of space for you both while also providing some appreciated additional privacy. It was a pleasure to serve you and both Doug and Kayla thank you for sharing these kind words. Please feel free to join us again anytime.Come back soon!

10/10 Fantastiskt

DJ

Reste i grupp, Reste med familjen, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room felt spacious and cozy all at once. The aesthetics of the hotel are very cool - in that mid-century modern sort of way. The staff was super helpful and accommodating when I needed to modify my checkout time, which was an overall frictionless experience.
Bodde här 1 natt i mars 2024
Svar från THS 31 mars 2024
Hi DJ,Good vibes and a great time is exactly the goal for all of our guests and we are thrilled that you appreciated the aesthetic of our hotel and the warmth of our team. We miss you already and invite you to join us again anytime.See you soon!

10/10 Fantastiskt

Matthew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The king studio room is unique and makes a great use of available space. Although some items related to fit and finish left a little to be desired all in all was an enjoyable stay. One complaint is with the heat running and sitting to watch tv it was very warm because you are sitting near the vents. Heat doesnt get down near the bed but it was not cold enough to need the heat running most of the night. The large windows that were on ground level were a little unsettling but the blinds fully covered them.
Bodde här 2 nätter i mars 2024
Svar från THS 23 mars 2024
Hi Matthew,Thank you for sharing what you most loved about the stay and aspects that might have enhanced the experience even further. Thank you for sharing this perspective with us and we look forward to hosting you again during your next visit to Salem. Hurry back!

10/10 Fantastiskt

Janet

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love this boutique hotel. It is very conveniently located for when we visit family in Salem. The staff is quite friendly and accommodating. The room we stayed in was perfect for us and the hotel has a great vibe. We look forward to staying again in the future.
Bodde här 2 nätter i mars 2024
Svar från THS 20 mars 2024
Hi Janet,Stoked that our property is conveniently located near your family when visiting Salem and we trust that you also appreciate being just footsteps from so many local sites and destinations as well. It is our hope that you have officially found your new home base in the city and we look forward to welcoming you time and again for many years to come.All the best!

10/10 Fantastiskt

Lori

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff. Kayla is an outstanding employee! She made the stay all the better!
Bodde här 3 nätter i mars 2024
Svar från THS 15 mars 2024
Hi Lori,Kayla is truly a star among many on our team and we thank you for highlighting her exceptional efforts. We miss you already.Come back soon!

10/10 Fantastiskt

Cheemon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is amazing. Super nice and friendly
Bodde här 3 nätter i mars 2024
Svar från THS 14 mars 2024
Hi Cheemon,It was a pleasure to welcome you and we are thrilled that you felt so well taken care of during the stay. We miss you already. Come back soon!

10/10 Fantastiskt

Lucia

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Ivy

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely staff and beautiful, unique property!
Svar från THS 12 mars 2024
Hi Ivy,Our team loved having the opportunity to welcome you and we look forward to seeing you again soon.All the best!

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från THS 14 mars 2024
Hi Jennifer,Thank you for sharing this 5-star review and we welcome you to join us again anytime.Hurry back!

10/10 Fantastiskt

Tyler

Bodde här 2 nätter i februari 2024
Svar från THS 23 mars 2024
Hi Tyler,Thank you for sharing your feedback on the recent visit and we welcome you to join us again in the months to come.Hurry back!

10/10 Fantastiskt

Mercedes I

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice and great location
Bodde här 2 nätter i februari 2024
Svar från THS 28 feb. 2024
Hi Mercedes,Thank you for sharing this wonderful review and high rating. We loved hosting you.Until next time!

10/10 Fantastiskt

Ralph

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were all amazing! Made us feel like we were famous.
Bodde här 1 natt i februari 2024
Svar från THS 27 feb. 2024
Hi Ralph,We love treating guests to the VIP Hotel Salem experience and we are thrilled that you had such a great stay. We miss you already.Hurry back!

10/10 Fantastiskt

Julie

Bodde här 1 natt i februari 2024
Svar från THS 23 mars 2024
Hi Julie,We appreciate the high rating and are stoked that you enjoyed the stay.Join us again anytime!

6/10 Okej

Laurie

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The Hotel itself was beautiful and clean. The staff was fantastic. The only issue I had with was the water pressure was terrible and it took forever for the hot water to come up. I also think snacks,coffee and tea should be available at all times for hotel guests.
Bodde här 2 nätter i februari 2024
Svar från THS 28 feb. 2024
Hi Laurie,We thank you for taking the time to share what you most loved about the visit and how we might have enhanced the experience even further. Thank you for this valuable feedback and we look forward to winning your heart in full the next time you are in Salem.Let's stay friends!

10/10 Fantastiskt

Nicholas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Casual but neat vibe, excellent tub, excellent location. If you plan to shop/drop off your goods throughout your stay you won't do better.
Bodde här 1 natt i februari 2024
Svar från THS 28 feb. 2024
Hi Nicholas,Good vibes and great times are the goal for every guest and we are thrilled that you loved the stay. We can't wait to welcome you again.Until next time!

10/10 Fantastiskt

Maritza

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet, staff was very helpful and friendly. Will be staying here the next time we travel to Salem.
Bodde här 1 natt i februari 2024
Svar från THS 28 feb. 2024
Hi Maritza,Our team takes great pride in sharing the VIP Hotel Salem experience with each and every guest and and we are overjoyed that you loved the visit. Thank you for sharing your impression of the stay and we look forward to seeing you again soon.Until next time!

10/10 Fantastiskt

Aubrey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Hotel Salem staff, especially Zach, was so incredibly helpful with making reservations for us, holding our luggage after check-out, AND installing a smart TV during our stay because ours wasn’t working lol
Bodde här 4 nätter i februari 2024
Svar från THS 15 feb. 2024
Hello Aubrey,Zach and the rest of our team were glad to do everything in our power to ensure your stay with us left you wanting for nothing! Thank you for celebrating our efforts. Our team can’t wait to see you back in Salem. See you soon!

10/10 Fantastiskt

Olivia

Bodde här 1 natt i februari 2024
Svar från THS 23 mars 2024
Hi Olivia,We miss you already and hope to see you again soon.Let's stay friends!

10/10 Fantastiskt

Candice

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location! Great staff!
Hotel is perfect location in Salem to easily walk to everything. The facilities were modern and the front desk staff was superb. We thoroughly enjoyed our stay!
Bodde här 1 natt i februari 2024
Svar från JK 12 feb. 2024
Hi there Candice,We love to start the day reading remarks like yours and basking in that perfect score!From your notes, we can tell you enjoyed every moment of your stay. Let's make this the first of many visits.Please stay in touch.

10/10 Fantastiskt

Lilliana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In the heart of everything
Svar från ths 7 feb. 2024
Hi Lilliana,We are thrilled that you loved our central location and hope that you are already planning your return.See you soon!

10/10 Fantastiskt

leslie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was such a unique hotel … pretty upbeat with a great staff. Will definitely stay here again
Bodde här 2 nätter i december 2023
Svar från THS 26 jan. 2024
Hi Leslie,Thrilled that you loved the unique historic charm of our property and that you are already thinking of your return. Can't wait to see you again!

10/10 Fantastiskt

Rudolf

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
very modern, clean and new. historic old building
Bodde här 1 natt i januari 2024
Svar från THS 26 jan. 2024
Hi Rudolf,Stoked that you appreciated the uniqueness of our historic property and we invite you to join us again in the months ahead.Hurry back!

6/10 Okej

Christian

Reste med familjen
Gillade: Renlighet och personal och service
Svar från THS 12 jan. 2024
Dear Christian,We appreciate this review and hope to one day have the opportunity to win your heart in full. All the best!

10/10 Fantastiskt

Christine

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We love the Hotel Salem and all of the Lark properties. From the attention to detail in style to the friendly , accommodating staff we always have a great stay !
Bodde här 1 natt i december 2023
Svar från THS 3 jan. 2024
Hi Christine,What a joy it is to welcome loyal guests like yourself and we are thrilled that you loved your visit to our Salem property. Our team misses you already.Come back soon!

10/10 Fantastiskt

Wendy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från THS 28 dec. 2023
Hi Wendy,Thank you for sharing this high rating and we invite you to settle in again anytime. All the best!

10/10 Fantastiskt

Sondra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is clean, food was great, and staff was amazing especially Kayla and Zach…thank you again for your warm welcome, you both made my stay so much better. I will definitely stay here again!
Bodde här 1 natt i december 2023
Svar från THS 14 dec. 2023
Hi Sondra,Kayla and Zach are both shining examples of our team's commitment to hospitality and we are thrilled that their efforts so greatly enhanced your stay. Thanks for sharing this 5-star review and we invite you to settle in again anytime.Warm regards!

10/10 Fantastiskt

Edward

Bodde här 1 natt i november 2023
Svar från THS 12 dec. 2023
Hi Edward.We miss you already.Come back soon!

10/10 Fantastiskt

mike

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very helpful and kind.
Bodde här 2 nätter i december 2023
Svar från THS 10 dec. 2023
Hi Mike,Our team is quite well known for their warmth and genuine hospitality and we are so happy to read that you felt so well taken care of during the visit. Hope to see you again soon!