Dear Lisa,Thank you for taking a moment to share your experience. I am pleased to note that you had a pleasant encounter with our staff and that you found our hotel to be clean.Thank you for your review, and we look forward to welcoming you back in the future!

Dear Katrina,Thank you for your wonderful review! We are so happy you choose our hotel when in the area!It's always an honor to welcome you back here!

Dear Marie,Thank you for taking the time to share your thoughts with us. Please accept our sincerest apologies for the poor first impression. We appreciate all your feedback and will take your comments consideration.We hope to welcome you back for a much better experience on your next visit to Boxborough.

Dear Thomas,Thank you for your feedback, we take all the comments into consideration and we are currently replacing the clocks in the rooms to provide USB connections and extra outlets. Please note we do not advertise buffet but that breakfast is available to go or for Room Service. It will be an honor to welcome you back to our hotel.

Dear Roger,Thank you for the wonderful review and your kind words about our friendly team! It was a pleasure to welcome you as our guest and we hope to see you again soon!

Dear Kathryn,Thank you for your review and we hope to welcome you back!

Dear Jillian,It was a pleasure to welcome you as our guest, and we’re happy that you enjoyed your stay with us. We love our pool area too! We take all the comments into consideration as guest' comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable and clean accommodation.Thank you for your review, and we look forward to welcoming you back in the future!

Dear Garth,Thank you for taking the time to rate your stay. We hope you will stay with us again if in the area.

Dear Brian,Thank you for a great review that you have provided.Your emphasis on personal interactions with our friendly team generated several smiles around here.Please note there is a pet fee to house a pet in a pet friendly room.Thank you again for your review, and we look forward to welcoming you back in the future!

Dear Mary,Thank you for the great review!It would be an honor to welcome you back again in the future.

Dear Theodore,Thank you for staying with us and leaving us a feedback.We are happy your check in was smooth.We hope to see you again soon!

Dear Meghan,Thank you for giving such a comprehensive review. I appreciate your feedback as it provides the opportunity to improve our service and where attention needs to be focused.We look forward to welcoming you again and give us a chance to serve you better.

Dear Rodrigo,Thank you for your feedback.Please note we did not try to cancel your reservation but contacted you asking to provide another method of payment as the credit card on file declined. We apologize for the misunderstanding.Kind Regards,

Dear Shantia,Thank you for your review!We are happy you had a pleasant stay and found our hotel to be clean.We hope to welcome you back soon!

Dear Mary,Thank you for your review, your feedback as a return guest is important to us as we strive to improve. We hope to welcome you back in the near future!

Dear Ryan,Thank you for taking the time to write a review. We appreciate your comments and as you mentioned we offer good value given our location and extensive facilities.We hope you will consider staying with us in the future.

Dear Angelica,Thank you for your 5 out of 5 rating! We are happy you enjoyed your stay!

Dear Indira!We are excited to hear that you loved everything and we look forward to welcoming you back!

Dear Ian,Thank you for staying with us and rating us 5 out of 5! We appreciate your comment about our friendly Team!

Dear Alla,We are excited to see you enjoyed your stay at the Boxboro Regency! We hope to welcome you back soon!

Dear Susan,Thank you for your feedback! We are happy to see you enjoyed your stay with us!

Dear Jucelia,Thank you for taking the time to share your thoughts with us, we will discuss the comments mentioned in your review with our team. Please note that our rooms get extra housekeeping attention after guests with pets had checked out. On a more positive note, we are glad to know that you enjoyed our location and pool.We hope to welcome you back for a much better experience on your next visit.

Dear Jennifer,We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our hotel; I am sorry about the wait in the restaurant and other issues that you have mentioned. Please note our pool is heated, it does feel cooler due to the vast area of the courtyard.I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. I will be passing your lovely comment to Emily!Thank you for your review, and we look forward to welcoming you back in the future!

Dear Yejaira,I am sorry to see the rating you gave us. We hope to welcome you back for a better experience.Kind Regards,

Dear Katrina!Thank you for your review, we are happy that you found our hotel to be great! We hope to welcome you back soon!

Dear Nyomie,Thank you for the 10 out of 10 rating! We hope to welcome you back again when you are in the area!

Dear Yajaira,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. I am sorry you found the pool to be on a colder side.We appreciate the comments that you have shared, and we certainly look forward to your return.

Dear Ann,Thank you for the great feedback you have provided. We are happy you enjoyed your stay and our pool and the restaurant!Thank you for your review, and we look forward to welcoming you back in the future!

Dear Phlip,Thank you for the great feedback you have provided. It was a pleasure to welcome you as our guest, and we’re exited that you thoroughly enjoyed your stay with us!

Dear Dairon,We are happy to see you enjoyed your stay with us! We hope to welcome you back soon!

Dear Joseph,Thank you for sharing your positive experience with us and with your fellow travelers. We appreciate the comments that you have shared, and we certainly look forward to your return.

Dear Gary,Thank you for your review, we are delighted you enjoyed your stay!We hope you will choose us for your next visit to the Boxborough area.

Dear Judi,Thank you for your 5 star rating and your comments, we take all comments under consideration.We hope to see you again soon!

Dear Juliana,I am sorry you did not enjoy your stay, we hope that you will give us another opportunity to provide you with a better experience.

Dear Joshua,Thank you for the 5 out of 5 rating!We hope to welcome you back soon!

Dear Kevin,I'm very disappointed to see your rating of your recent stay. I am sorry that you left the hotel with a poor impression. We hope you will give us another chance to serve you better.

Dear Jeff,We sincerely appreciate your feedback, and we’re very sorry you were unhappy with your recent stay. We will absolutely be discussing some of the points of concern.Please note that on the letter that we give at check in we have all the information on how to place the order from the restaurant and menus are also attached. Our restaurant is opened to dine in Tue-Sat 4:30pm-8:30pm, I apologize this was not explained at check in.Thank you again for the feedback, as it provides the opportunity to improve our service and where attention needs to be focused.

Dear Paul,Thank you for rating our hotel, we hope to welcome you back.

Dear James,Thank you for taking a moment to share your experience. Our goal is to provide every guest with a friendly service, so we are happy to hear that was the case for you. I am following up with the maintenance team on the issue you have mentioned.We hope to welcome you back in the future!

Dear Jordan,I am so sorry you found your stay unsatisfactory. We deeply regret your experience at the hotel. The experience was certainly not reflective of our usual standards. Thank you for your feedback.

Dear Felicia,We apologize for the less-than-stellar service you encountered from staff, which, we assure you, is not at all indicative of the way we normally operate.I am glad to hear you enjoyed your overall stay and our restaurant.We hope you will give us another opportunity to show you the outstanding service we normally provide.

Dear Christopher,Thank you so much for taking the time to write an informative review. We will absolutely be discussing some of the points of concern with our management team.We hope to see you again the next time you return to the Boxborough area.

Dear Mordecai-Mark Mac,Thank you for sharing your positive experience with us and with your fellow travelers. I’m delighted to hear that you enjoyed some of amenities, such as our lovely pool area.Thank you for your review, and we look forward to welcoming you back in the future!

Dear John,I'm very disappointed to see your rating of your recent stay. I am sorry that you left the hotel with a poor impression. We hope you will give us another chance to serve you better.

Dear Robert,Thank you for taking the time to review our hotel, we greatly value your feedback as our guest. I am so sorry we were unable to provide you a seamless experience. I have shared your valued feedback with our Housekeeping team for their review and follow-up.We hope that you will give us another opportunity to provide you with a better experience.

Dear Peter, thank you for ration our hotel. We hope to welcome you back!

Dear Jennifer,Thank you for taking the time to share your thoughts with us. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Dear Aaron,Thank you for your review and mentioning our friendly Team!We hope to see you again soon!

Dear Vivienne,Thank you for your feedback. I am happy to see that your overall stay with us was pleasant. Please note that we have a full breakfast menu available to go or room service , all items are made from scratch and have a lot of hot options like omeletts, pancakes etc. Although we offer complimentary coffee in the lobby in the morning, a coffee maker can be requested for your room. As for the pool hours we do close our pool at 9pm to make sure our guests in the poolside/view rooms have a good night rest. Thank you again for your review, and we look forward to welcoming you back in the future!

Dear Racheal,We’re delighted to hear that we went above and beyond in providing you with the best experience possible! Thank you for your review, and we look forward to welcoming you back in the future!