Boendets ingång

Recensioner av Red Lion Inn & Suites Branson

3 out of 5
Red Lion Inn & Suites Branson
1420 West 76 Country Blvd, Branson, MO

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 453 av 1001 recensioner" "
8 - Bra i betyg. 344 av 1001 recensioner" "
6 - Okej i betyg. 96 av 1001 recensioner" "
4 - Dåligt i betyg. 58 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 50 av 1001 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Diana

Reste med familj och småbarn
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
La habitación TERRIBLE estaba sucia, las sábanas todas manchadas con manchas de dudosa procedencia, en el baño había ropa interior colgada, cuando se hace la reservación en la información dice que desayuno incluido y cuando llegas hacer el check'in te dicen que eso es mentira que como se hace a través de un tercero que ellos, colocan mal la información y cuando preguntas una solución, lo único que responde es que es desicion de uno irse o quedarse pero que el dinero no se regresa, a mi me tocó irme en plena noche porque era terrible como estaban las camas y prácticamente me robaron el dinero de la reservación, porque me dijeron que no me devolvían nada, qué desastre de hotel.
Bodde här 1 natt i april 2024
Svar från Guest Relations 13 apr. 2024
Dear Diana,We appreciate you bringing your concerns to our attention, though we regret the experience you've described. Please know that room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly as we rectify the issues you've mentioned and give our rooms any extra attention needed. Your feedback is valued, and we hope you consider returning and giving us another chance to change your perceptions down the line.

10/10 Fantastiskt

Lauren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Jason

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Predrag, Buffalo

Dead roaches in the drawer.
Bodde här 1 natt i mars 2024
Svar från Guest Relations 15 mars 2024
Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us overall. While we treat our property regularly, we'll be sure to have our pest control and housekeeping teams look into your comments further and make improvements where necessary. Please consider giving us another chance in the future; we're confident that we can impress you.

6/10 Okej

Jeremy

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Big stain greeted you on the floor as soon as you walked in. The shower did not drain at all.
Bodde här 1 natt i december 2023

6/10 Okej

Emily

Reste med familjen
Gillade: Renlighet och personal och service
It was okay, apparently it is a known issue that when it is very cold outside the room keys do not work. This left us running our toddler up and down the stairs to either get someone with a master key to open our room or standing in the cold warming up the lock enough for the they care to work. No housekeeping service during our 4 night stay, we were given 2 towels for the duration (two adults and one child) we had to ask for more towels and trash bags.
Bodde här 4 nätter i december 2023

8/10 Bra

Verifierad resenär

Reste med familjen
The stay was good. Previous customer still had dirty towels left from them. Needs a good deep cleaning. Overall was fairly clean.
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

jennifer

Bodde här 2 nätter i december 2023

8/10 Bra

Marian

Reste med familjen
It’s great for this price, 55 including a not bad breakfast; and you don’t even need to pay ahead of time, no track.
Bodde här 1 natt i december 2023

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fine stay with nice help
Bodde här 3 nätter i december 2023

2/10 Väldigt dåligt

Joe

Gillade inte: Personal och service
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Dennis

Reste i grupp
The mattress sucked, Everytime I wanted in the room I had to go get the manager to get the door open. The overall exterior was dirty
Bodde här 1 natt i december 2023
Svar från Guest Relations 2 jan. 2024
Dear Dennis,We appreciate you reaching out to share your experience. Our team will review your concerns to determine how we can improve going forward and ensure our property is presented in the best light. The comfort and satisfaction of our guests is very important to us. Thank you, and we hope you will choose to stay with us again for a more seamless experience we know we can deliver.

8/10 Bra

Phil

Gillade: Personal och service
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Heather

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
First room my mom and I where checked into had a broken heating/cooling unit. No power going to it! The woman working the front desk was very accommodating considering the fact that it was Christmas and my mom was disabled and we could not do stairs. Unfortunately she had to call someone that was off‐duty to go and clean a room to get my mom and I lower level room with a working heating unit. The staff was very nice and helpful.
Bodde här 1 natt i december 2023

4/10 Dåligt

Brian

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Unpleasant
The front desk staff was extremely friendly and helpful, but overall our stay was unpleasant. Their computer system crashed and delayed our check in, the first room we were assigned had not been cleaned, the tub didn’t drain, paint was peeling everywhere, and the mattress was terrible.
Bodde här 1 natt i december 2023
Svar från St 25 dec. 2023
I am sorry we did not meet your needs. We would love the chance to show you that we are better than your stay. We are also in the process of updating rooms and fixing issues that have been brought to our attention.

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

4/10 Dåligt

Angela

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall served its purpose. I wasn’t concerned with fancy bells and whistles so we went for cost effectiveness. Service should not decline that much for $20 less a night. Bedding was dirty (hair on pillow cases, lipstick on pillow cases), empty tissue holder, floors dirty (not vacuumed), bugs on floor. There was a half roll of toilet paper for our 3 night stay and only 3 towels for our party of 4 and no do not disturb door hanger. Had to go get everything ourselves. Getting in and out of the parking lot was a hassle every time no matter the day. Run down/abandoned rooms in the back of the property that had obviously been broken into multiple times. Door lock was a hassle every time we went to enter. We will not be staying here again.
Bodde här 4 nätter i december 2023
Svar från Guest Relations 27 dec. 2023
Dear Angela,Though we are glad you appreciated our affordable value, we regret that other aspects of your visit fell below your expectations. Please know that the safety and comfort of our valued guests remain our top focus, and we sincerely apologize if you felt otherwise on this occasion, especially regarding our service and attention to cleanliness. Rest assured, your feedback is vital and will be shared with the respective teams for immediate improvement. Down the line, we hope you consider returning and giving us another chance to change your perceptions.

4/10 Dåligt

Irina

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location but thats it! Dirty bathroom, no cleaning, unfriendly and non caring staff,they didn't care that we were there at all!
Bodde här 2 nätter i december 2023
Svar från Guest Relations 28 dec. 2023
Dear Irina,Though we are glad you enjoyed our central location, we regret that other aspects fell below your expectations, especially regarding our service and cleanliness. Rest assured, your feedback is vital, and we assure you that we will share it with the respective teams for immediate improvement. In the future, we hope you consider returning and giving us another chance to change your perceptions with the comfortable, welcoming stay we are typically known for.

10/10 Fantastiskt

Mario

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Denine, west liberty

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great value, great pricing. My stay was purely business, not vacation, and was my first time ever trying these accommodations. When I first stepped foot in the room, I was pleasantly blown away by how clean, nicely adorned, and just plain comforting, the room actually was for both business travelers and vacationing families alike. Bravo Red Lion Inn Branson! Desk staff and management was fantastic too. Even offered to make me an after hours pot of coffee, lol, gotta love it. Charlie Johnson, Director, Veteran's Service League / Christian Caretakers Foundation.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Bradley

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good
Bodde här 1 natt i december 2023
Svar från ST 18 dec. 2023
Thank you for the score of ten. If you could also let us know what the favorite part of your stay was with us we would love to know.

8/10 Bra

Laura

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Good Value, Clean and Friendly
Staff was very friendly and helpful. Rooms were clean. Breakfast was better than most free hotel breakfast.
Bodde här 1 natt i december 2023
Svar från St 18 dec. 2023
Thank you for your feedback and I hope if we are given the chance to have you stay again that we can impress you more than last time.

8/10 Bra

John

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was comfortable and clean. The breakfast was good.
Bodde här 1 natt i december 2023
Svar från St 18 dec. 2023
Thank you for the 4 out of 5 but if you could let us know what we are lacking on management would like the chance to improve that area and make you next stay a better one.

6/10 Okej

Jamie

Bodde här 3 nätter i november 2023
Svar från St 18 dec. 2023
Sorry things were not up to a better standard for the rating. However, if we could know where we are lacking I would like to ensure we would be improving those areas to show we can do better.

6/10 Okej

Michelle

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Marcia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

John

Gillade: Renlighet, personal och service och rummets bekvämlighet
Get a way
Nice, average hotel. Clean comfortable and a very nice lady at the desk
Bodde här 2 nätter i november 2023

8/10 Bra

James, Naperville

Gillade: Renlighet, personal och service och bekvämligheter
The garbage can on the aisle was not cleaned for three days. Garbage is scattered on the ground. Very messy
Bodde här 4 nätter i november 2023

10/10 Fantastiskt

Shay

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed was comfy. Great location. Good price
Bodde här 5 nätter i november 2023
Svar från MTS 1 dec. 2023
Dear guest thank you for your review and we are happy to see that you enjoyed your stay with us and we hope to have you back with us again in the future

4/10 Dåligt

Bea

Reste med sin partner
The motel was conveniently located to anything you wanted to do in Branson. Our bed was clean. That’s the only good. The old motel needs a lot of work. Inside & out. Half of our light bulbs were out & that made the room really dark. The drain in the tub was clogged up & a bunch of stuff from the drain backed up in our tub. The stairs need some repair & better lighting. The guy that worked the breakfast was friendly but the guy who checked us in was not. It seemed that we were a bother to him & all he would say was “ we have to buses coming & they will pull in where you are parked “ We will not be staying there again. Thank you
Bodde här 2 nätter i november 2023
Svar från MTS 30 nov. 2023
Dear guest thank you for your review. and here at the Red Lion we Strive to have friendly front desk agents that person was jus letting you know that a bus is on its way and didn't want you to get trapped in by the bus if you parked there when they got dropped off and as far as the drain issues go if you would have called us to let us know we would have moved you to another room or fixed the issue that day. we hope that you come and stay with us again in the future.

2/10 Väldigt dåligt

Kaine

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The laundry machine wasn't working and it is a listed amenity. Breakfast was the exact same both days and bathroom amenities were a bit lacking. All ok but it's a bit below a 3 star rating. 2.5 would be more accurate
Bodde här 2 nätter i november 2023
Svar från MTS 29 nov. 2023
Dear guest thank you for your review. we apologize for our laundry facility not working we are in the process of having the machines worked on. and for breakfast its the brand standard we serve eggs sausage potatoes cereal milk juice and coffee. we hope to have you stay with us again in the future.

6/10 Okej

Tracy

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i november 2023

8/10 Bra

michelle, jefferson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
updated bathroom, great value for $50!
Bodde här 1 natt i november 2023
Svar från MTS 29 nov. 2023
Dear guest thank you for your review. We are happy to see that you had a good stay with us and we hope that you come and stay with us again in the future.

4/10 Dåligt

Courtney

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i november 2023
Svar från MTS 4 dec. 2023
thank you for your review

10/10 Fantastiskt

Ricky

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was comfortable and quiet. Close to a lot of nice restaurants and across from Hurts Donuts.
Bodde här 2 nätter i november 2023
Svar från MTS 29 nov. 2023
Dear guest thank you for your feedback and we are happy to see that you enjoyed your stay here with us and we hope to have you stay with us again in the future.Thanks Management

2/10 Väldigt dåligt

jorge

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Two nights stayed. No one came to clean up while we left for the day. There was no breakfast as advertised, there was a lot of hairs on the bed and blankets wish makes me believe the room was not even cleaned and just the beds made up. No one would answer the phone when we call the front desk etc. overall, terrible. Not going there any more
Bodde här 2 nätter i november 2023
Svar från MTS 29 nov. 2023
Dear guest thank you for your feedback. And for breakfast we advertise is eggs sausage potatoes cereal milk juice and coffee, and for service our housekeeper the beds get changed on a daily basis and if you where to have needed service in your room you would just have to call or come to front desk and they would be more than happy to put you on the list for service that day.

8/10 Bra

Christopher

Reste i grupp
Gillade: Renlighet och personal och service
It was good value for money
Bodde här 2 nätter i november 2023
Svar från MTS 28 nov. 2023
Dear guest thank you for your feedback. We are glad to see that you enjoyed your stay with us and we hope that your stay with us again in the future.Thanks Management

6/10 Okej

Angela

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
We stayed for two nights. Our check-in was great but we never received room service or clean towels.
Bodde här 2 nätter i november 2023
Svar från MTS 26 nov. 2023
dear guest thank you for your feedback and overall we are glad to see that you enjoyed your stay with us and we hope to have you back with us again in the future.Thanks Management

8/10 Bra

Joan

Reste med sin partner
Gillade: Personal och service
Good location. Price commensurate with amenities. No complaints. Front desk was responsive and friendly.
Bodde här 1 natt i november 2023
Svar från MTS 26 nov. 2023
Dear guest thank you for your review and we are happy to see that you enjoyed your stay with us and we hope you come and stay with us again in the future.

4/10 Dåligt

Brenda

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Done with Red Lion
Rough sheets, with rougher towels, lumpy bed, and winner of worst breakfast in Branson.
Bodde här 3 nätter i november 2023
Svar från MTS 26 nov. 2023
Dear guest thank you for your feedback and we hope that you come back with us and give us another chance. we have new mattresses on order. our breakfast consists of eggs sausage potatoes and cereal milk coffee and toast that is the brand standard here.

6/10 Okej

Jasmin

Reste med familjen, Reste med sin partner
Gillade inte: Personal och service
The staff was horrible but the room was decent for the one night we stayed there.
Svar från MTS 16 nov. 2023
Dear guest thank you for your review. We here at the Red Lion Inn we strive to have a good and friendly staff here. We are glad to see that you liked the room and enjoyed your stay with us we hope that you stay with us again in the future.

8/10 Bra

Janeice

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The rooms were clean. No TV remote even after we asked for one and was told it would be taken to our room when we were gone to a show. Breakfast was not what we were expecting-oj pitcher was empty 2 of the 3 days we were there. Cereals offered were all sugar coated. Hot dishes were cold.
Bodde här 3 nätter i november 2023
Svar från MTS 15 nov. 2023
Dear guest thank you for your review. and we hope that come and stay with us again in the future our breakfast is hot and we serve eggs sausage potatoes and cereal milk coffee and juice and if juice was out it gets replaced right away by breakfast attendant only way pitcher is not filled is if we are out and waiting on order to come in. Thanks Management

8/10 Bra

Sandra Lee

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Desk person was very friendly ,helpful and hospitable
Bodde här 3 nätter i november 2023
Svar från MTS 15 nov. 2023
Dear guest thank you for your review and we are glad to see that you enjoyed your stay with us and hope to have you stay with us again in the future. Thanks Management

8/10 Bra

David

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
close to Dixie Stampede.
Bodde här 1 natt i november 2023
Svar från MTS 15 nov. 2023
Dear guest thank you for review. and we hope you stay with us again in the future.Thanks Management

2/10 Väldigt dåligt

Anne

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nasty! Will NEVER stay here again!
The management was unorganized and it took a long time to get checked in while front desk manager tried to divide his attention between us and instructing his employees. The room smelled musty and my allergies kicked up immediately upon entering the room. The sheets on the bed looked like they’d been slept in - they were wrinkled and actually had what appeared to be crumbs down by the foot area! The toilet literally had feces smeared on the front of the bowl below the seat - disgusting!! The complementary breakfast was terrible and we didn’t even it it- we left and went to a restaurant.
Bodde här 1 natt i november 2023
Svar från MTS 15 nov. 2023
Dear guest thank you for your feedback we are sorry to see that your stay didn't go as planned We Do have housekeeping everyday and the rooms get cleaned and sheets changed everyday we would never put guest in a dirty room and if there where any issues jus notify front desk agent and we would be more than happy to help you with anything that you need. and for breakfast we follow the brand standards of serving eggs sausage potatoes and cereal milk juice and coffee. we hope that u come and stay with us again in the futureThanks Management

8/10 Bra

Ann

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
People were very service minded.
Bodde här 5 nätter i oktober 2023
Svar från MTS 6 nov. 2023
Dear guest thank you for your feedback. we are glad to see that you enjoyed your stay with us and here at the hotel we like to have a very people friendly staff as well as service oriented staff. We hope to have you stay with us again in the future.Thanks Management

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Decent lodging
The room was clean and neat. The breakfast left a lot to be desired.
Bodde här 2 nätter i november 2023
Svar från MTS 6 nov. 2023
dear guest thank you for your review we are glad ti see that you enjoyed your stay with us and for breakfast we follow our brand standards of serving eggs sausage potatoes cereal toast milk juice and coffee. Thanks Management

8/10 Bra

Linda

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone of the staff were polite and helpful. Enjoyed are stay
Bodde här 2 nätter i november 2023
Svar från MTS 6 nov. 2023
Dear guest thank you for your feedback and here at our hotel we strive to have a very professional and friendly staff and glad to hear that you enjoyed your stay and we hope to have you stay with us again in the future.ThanksManagement

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
This hotel is rated 3 star but is far from it!
Bodde här 4 nätter i oktober 2023
Svar från MTS 4 dec. 2023
We are sorry your stay with us was not up to standards. We hope you will give us a chance to show you we are better than what you experienced during your stay.Thank you for your feedback.