The hotel is nice and welcoming. The location is excellent on the square of the old town. The hotel has no parking, but there is parking available in a parking house nearby. Breakfast is served in a cafe on the bottom floor. The breakfast is very good, but fairly expensive. The rooms are clean and large enough. We did in fact not get the room we had booked. The hotel dealt with this in a very professional way; made a price adjustment without being asked etc. This is the second time I stay at this hotel, and I will come back when I visit Bremen again.