We stay at this hotel fairly regularly as it's location so close to Bristol airport is perfect for us. However, there is a constant battle with the staff to keep the heating on in the room. This happens every time we stay in the winter. Not only is the room cold, but the dining area during evening meal was old too. I asked on of the stafff and he said that it could be 'positively Baltic' in the dining area sometimes.
After many requests regarding the temperature in the room, I was finally told that was company policy and their attempt to address 'climate emergency'! LOL!! I kid you not!!!|| We will stay again because it is so handy, but we\ve learned how to hassle the staff so that the heating is left on! Completely RIDICULOUS!