Exteriör

Recensioner av Hampton by Hilton Bristol Airport

3.5 out of 5
Hampton by Hilton Bristol Airport
Bristol Airport, Bristol, England

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 672 av 1069 recensioner" "
8 - Bra i betyg. 264 av 1069 recensioner" "
6 - Okej i betyg. 76 av 1069 recensioner" "
4 - Dåligt i betyg. 32 av 1069 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 1069 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Stefanos

Bodde här 1 natt i januari 2023
Svar från Reservations 27 jan. 2023
Thank you for staying with us, we appreciate your feedback.

8/10 Bra

Ola

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bra flygplatshotell
Fint och fräscht hotell. Perfekt läge, bara 200 m promenad från flygplatsen
Bodde här 1 natt i december 2021
Svar från Bokningar 10 dec. 2021
Tack för att du stannar hos oss, vi uppskattar din feedback.

10/10 Fantastiskt

Roine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nära Bristols flygplats
Perfekt övernattning när man ska vidare med flyg, endast ett par minuters gångväg till terminalen. Personalen på hotellet var trevliga och rummet var riktigt bra. Gott om utrymme i foajén, restaurangen/puben så att man inte satt för nära andra i dessa coronatider.
Bodde här 1 natt i oktober 2021
Svar från Reservations 15 okt. 2021
Thank you for staying with us, we appreciate your feedback

10/10 Fantastiskt

Neil

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Used for one night before our early morning flight
Bodde här 1 natt i april 2024
Svar från Daisy and The Hotel Team 2 maj 2024
Dear Neil, Thank you for leaving feedback regarding your recent stay with us. We are happy to hear that you enjoyed your stay and we hope to welcome you back again in the future.

8/10 Bra

Barbara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very convenient, just a few minutes walk to terminal building.
Bodde här 1 natt i april 2024
Svar från Jess 30 apr. 2024
Thank you for your review, we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 Fantastiskt

Mireille

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful building and very clean. We felt welcome and looked after immediately Extremely convenient location
Bodde här 1 natt i april 2024
Svar från Brad and The Hotel team. 27 apr. 2024
Dear Mireille,Thank you for taking the time to review our hotel based on your most recent stay with us, we are pleased to hear that you enjoyed your overall stay with us and found welcome and looked after by our staff members, we all stride to provide our best customer service to every guest. We also appreciate that you enjoyed the location and overall building.We hope to welcome you back in the future,Kind Regards,

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay for an early or late flight.
Bodde här 1 natt i april 2024
Svar från Jess 30 apr. 2024
Thank you for your review, we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 Fantastiskt

lee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean , very convenient and lovely breakfast
Bodde här 1 natt i april 2024
Svar från Jess 24 apr. 2024
Thank you for your review, we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Brad and The Hotel team. 23 apr. 2024
Dear Sarah,Thank you for taking the time to review our hotel based on your recent stay, we are pleased to see you enjoyed your overall stay and we look forward to welcoming you back in the future.Kind Regards,

4/10 Dåligt

Shelly

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bed was really uncomfortable
Bodde här 1 natt i april 2024
Svar från Jess 9 apr. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, unfortunate to hear about your room experience we shall pass on your comments to the housekeeping team so we can improve our standards and our facilities for future. Sorry for any inconvenience caused. Kind Regards Jess and The Hotel Team.

8/10 Bra

Peter

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had early flight .went for breakfast at 5am I asked fot a carry out bag as i had done many times in the past and was told they don't do it any more So i don't eat till 10am so was quite disappointed with this but everything else was fine Staff very helpful
Bodde här 1 natt i april 2024
Svar från Brad and The Hotel team. 16 apr. 2024
Dear Peter,Thank you for taking the time to review our hotel based on your recent stay, we are glad to hear that the staff we're very helpful.However, we extremely apologies about the breakfast carry out bag not being available for you. We will forward this information over to the kitchen and nights team to find a resolution for the future.Kind Regards,

6/10 Okej

Janice

Gillade: Boendets skick och faciliteter
No help in getting a taxi to depart
Bodde här 1 natt i april 2024
Svar från Jess 8 apr. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, sorry to hear about your taxi dilemma I shall pass on your feedback so we can improve our services. We look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 Fantastiskt

Vicky

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was really clean. The twin room we had was spacious with a good shower room. All of the staff we encountered were friendly and helpful and the food was good. We chose this hotel because it was close to the airport for our morning flight - and there was a clearly marked path to get there. We were really impressed and wished we'd booked the hotel again when we came home!
Bodde här 1 natt i april 2024
Svar från Jess 8 apr. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

8/10 Bra

Linda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Polite and helpful young man at reception when arriving at midnight. Good breakfast, especially the watermelon, pastrami and vegetarian spring rolls . Very good nights sleep in comfy bed and easily controlled room temperature. Would have liked herb teas in room and been offered fresh milk to take up to room when I arrived.
Bodde här 1 natt i april 2024
Svar från Jess 8 apr. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 Fantastiskt

Sydney

Bodde här 1 natt i mars 2024
Svar från Brad 26 apr. 2024
Dear Sydney,Thank you for taking the time to review our hotel based on your recent stay, we are pleased to see you enjoyed your stay and extremely happy for the rating you have provided. We hope to welcome you back and provide another great stay for you.Kind Regards,

6/10 Okej

Ken

Gillade: Renlighet
Food was ordinary at best. Drinks were very expensive and the bed was average in terms of comfort. Three stars is generous.
Bodde här 1 natt i mars 2024
Svar från Simon 2 apr. 2024
Thank you for your positive feedback

10/10 Fantastiskt

Jayne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and relaxed
Bodde här 1 natt i mars 2024
Svar från Simon 2 apr. 2024
Thank you for your positive feedback

10/10 Fantastiskt

Pat

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Simon 2 apr. 2024
Thank you for your positive feedback

8/10 Bra

ERNEST E.

Bodde här 1 natt i mars 2024
Svar från Jennie and the Hampton Team 17 apr. 2024
Thank you for your review, we hope to welcome you back in the future. Kind Regards,

8/10 Bra

Ho Yin Roy

Bodde här 1 natt i mars 2024
Svar från Brad and The Hotel team. 16 apr. 2024
Dear Ho Yin Roy,Thank you for taking the time to review the hotel, we look forward to welcoming you back in the future and providing another great stay with us.Kind Regards,

8/10 Bra

Ian, Watchet

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location for early morning flights. Nice rooms in good condition. Poor selection of food in the evening considering the standard and price of hotel.
Bodde här 1 natt i mars 2024
Svar från Daisy and The Hotel Team 25 mars 2024
Thank you for providing feedback regarding your recent stay with us, we greatly appreciate this. We are pleased to hear that the location and rooms were nice and convenient for you. However, we are sorry that you felt that the dinner menu in the evening had poor selection, our kitchen team are currently looking into developing a new menu for the hotel. So hopefully if you are to stay with us again in the future, we will have a better selection for you.

10/10 Fantastiskt

Katharina

Gillade: Bekvämligheter
Clean and quiet rooms, friendly staff, amazing location just 5min from departures.
Bodde här 1 natt i mars 2024
Svar från Daisy and The Hotel Team 24 mars 2024
Thank you for providing feedback regarding your current stay with us. We are very pleased to hear that you were happy with the hotel room and location, as well you had a good experience with our team of staff. We really hope to welcome you back again in the future.

10/10 Fantastiskt

Nicola

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient for the airport
Bodde här 1 natt i februari 2024
Svar från Daisy and The Hotel Team 17 mars 2024
Thank you for providing feedback on your recent stay with us. We are pleased to hear you enjoyed your time with us and we hope to welcome you back again in the future.

10/10 Fantastiskt

Reece

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Brad 18 mars 2024
Dear Reece,Thank you for leaving a review on your recent stay, we are glad you enjoyed your stay.We hope to welcome you again in the future,Kind Regards,Bradley and The Hampton Team

4/10 Dåligt

michele

Gillade: Renlighet och boendets skick och faciliteter
The main reason for my poor rating is I booked a twin room and received a cramped room with a double bed and a very uncomfortable sofa bed for myself and my mother. The sofa bed had an extremely thin mattress and exposed metal levers etc making it impossible to get comfortable or in and put of safely without snagging legs etc on the metal. Very unhappy!
Bodde här 1 natt i mars 2024
Svar från Jess 12 mars 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, unfortunate to hear about your room experience we shall pass on your comments to the housekeeping team so we can improve our standards and our facilities for future. Sorry for any inconvenience caused. Kind Regards Jess and The Hotel Team.

10/10 Fantastiskt

Andrew

Reste med sin partner
Gillade: Boendets skick och faciliteter
Construction work in place
Bodde här 1 natt i mars 2024
Svar från Jess 12 mars 2024
Thank you for providing feedback regarding your recent stay with us. We are so sorry about the issues you faced during your stay, recently there was a sinkhole discovered where the walk way to the airport is located so we have had to close this off now due to safety reasons. The airport are working to get this fixed as quickly as possible, we have made guests aware of the alternative walkway on our website as well as the welcome message for your reservation. sorry for any inconvenience caused Kind Regards, Jess and The Hampton Team.

10/10 Fantastiskt

Gail

Bodde här 1 natt i mars 2024
Svar från Simon 2 apr. 2024
Thank you for your positive feedback

8/10 Bra

Philip

Bodde här 1 natt i mars 2024
Svar från Jess 27 mars 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards The Hotel Team

10/10 Fantastiskt

Violet

Bodde här 1 natt i februari 2024
Svar från Daisy and The Hotel Team 24 mars 2024
Thank you for leaving feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay with us and we hope to welcome you back again in the future.

8/10 Bra

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Jess 3 mars 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 Fantastiskt

Marie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very close to the airport for an early morning flight, but construction hindered easy access between the hotel and the airport. The staff however arranged transport from the hotel right to the departures door. As seniors in our mid-70's we could not have managed our luggage the half mile up hill.
Bodde här 1 natt i februari 2024
Svar från Daisy and The Hotel Team 29 feb. 2024
Dear Marie, Thank you for providing feedback on your recent stay with us. We are happy to hear that you enjoyed your over all experience with us and that transfer was arranged for you by our staff to the airport. We are sorry again about the current diversion ourselves and the airport are working as fast as possible to get it fixed. We hope to welcome you back in the future.

10/10 Fantastiskt

Roger

Reste med familjen
Convenience and cleanliness
Bodde här 1 natt i februari 2024
Svar från Daisy and The Hotel Team 29 feb. 2024
Dear Roger, Thank you for taking the time to leave feedback regarding your stay with us. We are delighted to hear about your experience and hope to welcome you again in the future.

10/10 Fantastiskt

Carys

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very convenient , quiet & clean
Bodde här 1 natt i februari 2024
Svar från Jess 24 feb. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

8/10 Bra

Nika's

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
clean and tidy rooms . comfortable beds and friendly staff
Bodde här 1 natt i februari 2024
Svar från Simon 18 feb. 2024
Thank you for the great. We look forward to welcoming you again soon.

8/10 Bra

Roxane

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was difficult to walk to the hotel in the wind and dark, because the short passage has been closed by a sinkhole. The breakfast was good and the room was fine but I thought quite expensive
Bodde här 1 natt i februari 2024
Svar från Jess 10 feb. 2024
Thank you for taking the time to tell us about your stay, we appreciate your honest feedback. We are disappointed to hear of the negative impact this closure had on your stay. This is not the experience we wish our guests to have and offer our sincerest apologies for this. Unfortunately, due to necessary construction being carried out by Bristol Airport on the walkway to the hotel, an alternative route has been put in place as per health and safety regulations. Whilst we understand this is minutes longer, our guest safety during this time is paramount. Our team do their best to inform as many guests as possible. However, at times, this is not always successful due to multiple factors. All closures, maintenance or relevant updates can be found on our social media pages and www.hilton.com, in attempts to relay this information to our guests. Again, we apologise for the inconvenience causes and hope to welcome you back again soon for a more positive experience. Kind regards, The Hampton Team

8/10 Bra

Steve

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
A bit of a trek from the terminal building, no covered walkway or any route to avoid significant slopes or steps. Limited dining options which is understandable but one or two menu offerings really don’t turn out that well, whilst others are very acceptable. Very comfy beds and clean. Helpful staff.
Bodde här 1 natt i februari 2024
Svar från Jess 10 feb. 2024
Thank you for taking the time to tell us about your stay, we appreciate your honest feedback. We are disappointed to hear of the negative impact this closure had on your stay. This is not the experience we wish our guests to have and offer our sincerest apologies for this. Unfortunately, due to necessary construction being carried out by Bristol Airport on the walkway to the hotel, an alternative route has been put in place as per health and safety regulations. Whilst we understand this is minutes longer, our guest safety during this time is paramount. Our team do their best to inform as many guests as possible. However, at times, this is not always successful due to multiple factors. All closures, maintenance or relevant updates can be found on our social media pages and www.hilton.com, in attempts to relay this information to our guests. Again, we apologise for the inconvenience causes and hope to welcome you back again soon for a more positive experience. Kind regards, The Hampton Team

8/10 Bra

Sean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Jess 10 feb. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Jess 5 feb. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

4/10 Dåligt

Edward

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
shower water cold. cubicle floor slippery.
Bodde här 1 natt i januari 2024
Svar från Jess 2 feb. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, unfortunate to hear about your room experience we shall pass on your comments to the housekeeping team so we can improve our standards and our facilities for future. Sorry for any inconvenience caused. Kind Regards Jess and The Hotel Team.

8/10 Bra

Martin

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Jess 2 feb. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

8/10 Bra

alice

Entrance shut. Longish walk and through car park to get in. No advance warning. Late at night
Bodde här 1 natt i januari 2024
Svar från Jess 2 feb. 2024
Thank you for your feedback regarding your visit. We are unhappy to hear about your overall experience, our walkway was closed unexpectedly for emergency repairs due to an incident . Sorry for any inconvenience caused. Kind Regards Jess and The Hotel Team.

10/10 Fantastiskt

Rebecca P

Bodde här 1 natt i januari 2024
Svar från Jess 2 feb. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent hotel. Beautiful breakfast. Friendly staff: Walkway was closed from terminal so had to detour but I’m sure getting to the hotel is more convenient with its open.
Bodde här 1 natt i januari 2024
Svar från Jess 28 jan. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 Fantastiskt

Petra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel clean, accessible for airport. Breakfast superb.
Bodde här 1 natt i januari 2024
Svar från Jess 27 jan. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 Fantastiskt

Roger

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Full marks
I’ll stay at the Hampton was great as usual. So easy when you’ve flown into Bristol Airport late to just slide into the hotel. Unfortunately there were one or two construction projects going on, but this didn’t interfere too much with our enjoyment except that it was quite a long walk to the hotel From the airport to avoid the construction work.
Bodde här 1 natt i januari 2024
Svar från Jess 27 jan. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

4/10 Dåligt

Clive, Amherst

Reste med sin partner
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
We stay at this hotel fairly regularly as it's location so close to Bristol airport is perfect for us. However, there is a constant battle with the staff to keep the heating on in the room. This happens every time we stay in the winter. Not only is the room cold, but the dining area during evening meal was old too. I asked on of the stafff and he said that it could be 'positively Baltic' in the dining area sometimes. After many requests regarding the temperature in the room, I was finally told that was company policy and their attempt to address 'climate emergency'! LOL!! I kid you not!!!|| We will stay again because it is so handy, but we\ve learned how to hassle the staff so that the heating is left on! Completely RIDICULOUS!
Bodde här 1 natt i januari 2024
Svar från Lauren & The hotel team. 25 jan. 2024
Thank you for taking the time to tell us about your stay, we appreciate your honest feedback. We are disappointed to hear of the reoccurring issues you have faced regarding the aircon within your room. Rest assured, this is not the experience we wish our guests to have. We have attempted to locate your booking in order to reach out to you directly. However, we have been unsuccessful in locating your stay. Nevertheless, for any future bookings you may have with us, please feel free to give us a call! We are more than happy to ensure the heating is set to a comfortable temperature prior to your arrival. We look forward to welcoming you again soon.

10/10 Fantastiskt

Mags

Gillade: Renlighet, personal och service och boendets skick och faciliteter
warm room and clean. early morning call. breakfast to go.
Bodde här 1 natt i januari 2024
Svar från The Hampton by Hilton Bristol Airport Team. 24 jan. 2024
Dear Mags, Thank you for your 5/5 review of our hotel. We are happy you enjoyed your stay with us and hope to welcome you back again soon!

8/10 Bra

Graeme

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hot breakfast starts TOO LATE.
Like many others this hotel is a stop over before an early flight. Reviewing most airline’s requirement for checking in prior to departure time of two hours your hot breakfast is NOT available to anyone with a flight departing before 08:30 (allowing 30minutes to eat and walk to airport.) That isn’t really good enough for a hotel charging the room rates you charge. Your HOT breakfast should be available from your start time of 04:00 as a minimum meaning you could serve passengers on flights from 06:30 onwards.
Bodde här 1 natt i januari 2024
Svar från Jess 24 jan. 2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, unfortunate to hear about your breakfast experience breakfast is complimentary for all guests we shall pass on your comments to the kitchen team so we can improve our standards and our facilities for future. Sorry for any inconvenience caused. Kind Regards Jess and The Hotel Team.

10/10 Fantastiskt

K

Bodde här 1 natt i januari 2024
Svar från The Hampton by Hilton Bristol Airport Team 24 jan. 2024
Dear K, Thank you for your 10/10 review of our hotel. We are happy you enjoyed your stay with us and hope to welcome you back again soon!

8/10 Bra

Michael

Bodde här 1 natt i januari 2024
Svar från The Hampton by Hilton Bristol Airport Team 24 jan. 2024
Dear Mags, Thank you for your 8/10 review of our hotel. We are happy you enjoyed your stay with us and hope to welcome you back again soon!