Hotell nära Broadmor Pond

“Clean room, friendly staff, thankful for the mini store by the front desk for snacks and stuff. Only complaint was no microwave in the room, super inconvenient. ”

“This was a very disappointing stay. The person checking me was watching a movie on their phone. There were boxes laying around counter. My room was ice cold when I got in. It was also the most uncomfortable bed I've ever slept on. There was a visible mess of wires coming out of the TV to the receiver box. But the absolute worst part was NO HAND SOAP of any kind in the room. The only soap available was the body wash in the shower. Extremely disappointing stay.”

“We reserved a suite to sleep our party comfortably, all amenities needed were in the room. Plenty of luggage carts a key item we look for at all stays.”

“Väldigt stort rum som var ok städat. Standarden var retro. Otroligt lyhört. Kändes som att sova i ett tält på motorvägen. (Vi hade ändå bett om tyst rum.) Frukosten stängde 30 minuter tidigare än vad personalen och deras egen skriftliga information uppgav. Det innebar att vi fick lite rester av en mycket sur personal. Blev lovade 10 dollar som kompensation, vilket vi givetvis inte fick. Kan inte rekommendera hotellet på något sätt. ”

“Genuinely the cleanest, "fanciest" hotel I've ever stayed at. Our room was pristine. Javon made our check-in simple and easy. The only issue I had was that we couldn't adjust the temperature of the AC in our room (I like it ice cold lol), but it was still a comfortable temperature. Will DEFINITELY be staying here again if I come to the city again.”

“We had to wait an additional 15 minutes beyond our 3 PM check-in time for one of our rooms.”

“Maverick Service station right next door was a good place for food and refreshment.”

“Room clean/quiet ”

“I had this room reserved and when I arrived to check in at the front desk the already fed-up employee said nope we are full! Eventually I got him to look at my phone and see that we did in fact have a confirmed reservation under my name at this very location. After some digging on the computer, he told us they must have overbooked and thus cancelled our room, but we "should get a refund". We had driven across the country at this point and now had nowhere to stay. The staff made it very obvious...

“The room was run down and dirty. There wasn’t even a shower curtain for the shower. The staff was nice but the property was not good. ”

“Staff is always welcoming. Nice rooms, always clean and smell good. Huge breakfast and it's always yummy. I always enjoy my stay and end up coming back. Thanks staff for everything.”

“Room stayed cold/smelt wet”

“Comfortable bed, it was nice having a room walk out to the pool. The food was good! They need to explain at checking how order food works, need to explain the tools of pool and hot tub at check in. We wanted to sit in the hot tub with out kids for 10 min before getting out and going to bed and a worker stopped us said no kids. We had been there all day from 3 pm and seen kids going back and forth all day nothing said then we go to use it and told no... my daughter started balling and not the way...