Hotell med pool i Brompton

“We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

“Took payment out of my account without confirmation of booking, no reminder or email, just rang me on the same night to ask what time I was checking in. Then took payment of £305 out of my account, tried to call them direct on Saturday and no response Absolutely ridiculous.”

“Never stay again over priced Low Quality And not free parking as last 10 years”

“Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel...

“Beautiful country hotel, small and personal service, delightful comfortable en-suite rooms, warm inviting pool - often to ourselves, incredible top class gourmet food - formal dining and bar food served in the warm and cosy bar area or the relaxing lounge. So much choice at breakfast, all delicious, everything you could want. Can’t wait to go back in summer to enjoy the open terrace overlooking the pond. A real joy to stay here.”

“It is a beautiful place gorgeous grounds very relaxing been several times hopefully many more”

“Staff were accommodating, kind and friendly. Rooms super. Views fantastic. Peaceful. Efficient.”

“Excellent parking, safe secure and plenty of spaces , friendly and polite receptionist excellent staff,”