Hotell i Brooks

“Awesome customer service”

“I have stayed a couple of times per year at this hotel since it opened and since 2012 I stayed with Sprign Hill and Mariott Town suits that has the same owner. When I arrived late after a flight from Las Vegas I was notfied that there was no space and I was reassigned to Spring Hill. My collegue and myself had that share rental car had to stay in 2 different hotels. I was quite unhappy as I had been with the hotel chain many times. I got no compensation and the manger didn't call me as...

“The staff was very friendly. welcoming and accommodating. Excellent breakfast.”

“Good value for money, pretty much what you can expect from a hotel chain in this price range. Breakfast was ok, room was clean and service was good. My only complaint is that the AC in the room was very loud, even when running on low.”

“Very quiet and comfortable beds! The staff was excellent and very accommodating! Will be returning”

“Very good staff and food.”

“Some issues with the room such as the nightstand drawers would not stay shut which was really annoying & various stains in the carpet. The kitchen area is less than desirable.”

“The room was spacious with nice decor and seating options. The ceiling had water stains in 2 places. The pillow were nice and comfy. I had to moved three times due to the first room AC not working properly, the second room had a heavy cologne smell like the previous guest possibly wasted or busted a bottle somewhere on the carpet. The third room gave me a good experience, everything worked correctly. The staff was hospitable even though they did not find my charger from the first room. It's in a...

“The room was clean and comfortable. There was a power outage which resulted in the TV not working at some point during the early morning hours. I let the staff know because something needed to be reset.”

“The first room I was put in had a dirty fridge and the tv did not work. Got moved to a second room. The walls are not very clean or the showers. Great front desk staff.”

“They did not clean the room each morning, empty the trash, or provide fresh towels everyday I was there, 5 days. Asked several times for them to do it and it never happened.”

“I have traveled to quite a few places in the world, but the hospitality at this hotel was some I have ever received. The staff were incredibly attentive to all our needs and especially good with our small children. I cannot recommend this place enough”

“Breakfast was good and the beds were comfortable. Parking was close and I was able to see my vehicle from my room.”

“Absolutely beautiful hotel. Bed was comfy, room was quaint and cozy.”

“Everything was great except for the TV remote. Channel listing didn't seem to work and there wasn't a printed guide to be found.”

“The older black female at the desk with the short hair and the mustache was very rude she saw me and my fiancé at the desk and went to the back for an hour after we made eye contact and didn’t come back when we called for assistance to check in”