Hotell med pool i Broughton West

“Front Reception was excellent! From that point on everything went down hill. A very run down room with a dirty window looking over the car park. Threadbare carpet and frayed edges of the mattress hanging down. Dated decor and a less than pristine bathroom with a disgusting non slip mat! Really! Loud music played in the breakfast room. Cold plates - Coffee like dishwater The morning server looked like she slept in her clothes with a straggly pony tail and un-ironed shirt. I already informed the...

“Older hotel with some renovated rooms (which are lovely). Great sized pool with very warm water. Changing rooms in the evening were out of shower gel and full of wet towels. Lockers had keys but no wrist bands so no easy way of storing them. The pool has selected hours that children can use it and these are currently morning or after 4pm. Great location but the hotel doesn’t own the car park and its free parking behind the adjacent aquarium. You get a ticket from the hotel put in your window....

“Unfortunately, our stay was disappointing overall. Although the room had an air conditioning unit, it was not working. A fan was provided instead, but it was extremely dusty. As we were travelling with our 11-month-old daughter, we did not feel it was safe to use due to the amount of dust. Thankfully, the windows could be opened slightly, which helped. The room was also in need of better maintenance. There were water stains covering several walls, suggesting there had previously been a leak that...

“The bed sheets felt a bit tight, and it would be helpful if the rooms had a telephone to allow guests to easily communicate with reception when needed.”

“We arrived for a four night stay and no one offered to help with luggage or really anything. It’s was 32 Celsius and the front desk did not even have fans. They left the curtains open and no air conditioning so the room was an oven and the carpet was filthy. The window would only open one inch. No one helped us with our luggage and there are all sorts of staircases. Front desk was rude and unhelpful and we would have baked to death. We found another hotel and left, having prepaid $1200. Expedia...