Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 271 av 436 recensioner" "
10 - Fantastiskt
271
8 - Bra i betyg. 110 av 436 recensioner" "
8 - Bra
110
6 - Okej i betyg. 22 av 436 recensioner" "
6 - Okej
22
4 - Dåligt i betyg. 17 av 436 recensioner" "
4 - Dåligt
17
2 - Väldigt dåligt i betyg. 16 av 436 recensioner" "
2 - Väldigt dåligt
16
9,6/10
Renlighet
9,0/10
Personal och service
9,2/10
Bekvämligheter
9,4/10
Boendets skick och faciliteter
9,0/10
Hållbarhet
Recensioner
8/10 Bra
Jörgen
15 juni 2023
Jörgen
Bodde här 1 natt i juni 2023
Svar från Kristine, Front Office Shiftleader 3 juli 2023
Dear Mr. Jörgen,Thank you for taking the time in writing us a review. It our pleasure to know that your stay with us has been excellent. We hope to welcome you back soon here with us.
8/10 Bra
Martin
Affärsresenär
13 maj 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Martin
Bodde här 3 nätter i maj 2023
Svar från Andreea 17 maj 2023
Dear Martin,Thank you for choosing us for your stay in Brussels. We are happy to acknowledge that your time in our hotel was very pleasant. We hope to see you again.Kind Regards,
10/10 Fantastiskt
Daniel
Affärsresenär
6 aug. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and Clean room and overall a nice hotel.
5 minutes from airport.
Daniel
Bodde här 1 natt i augusti 2021
Svar från NH Brussels Airport 7 aug. 2021
Dear Mr Daniel,
Thank you for your effort in writing us a review.
We're happy to read that you were satisfied with our room and our location.
We hope to welcome you back soon in our hotel.
Kind regards,
NH Brussels Airport
8/10 Bra
Robert
Reste med familjen
8 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place. Easy access to the Brussels' airport.
Robert
Bodde här 1 natt i mars 2024
Svar från Samad - Front Office Shift Leader 28 apr. 2024
Dear Mr. Robert, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
8/10 Bra
toshiharu
Affärsresenär
1 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
一度宿泊し良かったので、今回は4名で3泊しました。
清潔で気持ちの良いホテルです。
toshiharu
Bodde här 3 nätter i mars 2024
Svar från Samad - Front Office Shift Leader 8 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hugo
Bodde här 1 natt i mars 2024
Svar från Samad - Front Office Shift Leader 27 mars 2024
Dear Mr. Hugo, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
10/10 Fantastiskt
Jacqueline
Reste med sin partner
22 mars 2024
Gillade: Renlighet och boendets skick och faciliteter
Perfect hotel for a stopover at BRU. Reasonable rates. Free airport shuttle service . (Takes about 7 minutes.) Friendly staff. Comfortable rooms. Train station across from the hotel (although we’d didn’t have time to go into the city.) We’d stay here again.
Jacqueline
Bodde här 1 natt i mars 2024
Svar från Samad - Front Office Shift Leader 24 mars 2024
Dear Mme. Jacqueline, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
10/10 Fantastiskt
Susan
22 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Susan
Bodde här 1 natt i mars 2024
Svar från Samad - Front Office Shift Leader 24 mars 2024
Dear Mrs.Susan, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
6/10 Okej
Satomi
13 mars 2024
Satomi
Bodde här 1 natt i mars 2024
Svar från Samad - Front Office Shift Leader 8 apr. 2024
Dear Mr. Satomi, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
10/10 Fantastiskt
Rene
10 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rene
Bodde här 1 natt i mars 2024
Svar från Samad - Front Office Shift Leader 20 mars 2024
Dear Rene, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
2/10 Väldigt dåligt
Benjamin
10 mars 2024
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Mattress was hard, the shower was not hot. There was no microwave in bed room. Food is too expensive
Benjamin
Bodde här 3 nätter i mars 2024
Svar från Samad - Front Office Shift Leader 20 mars 2024
Dear Mr. Benjamin, Thank you for taking the time to leave a comment following your recent stay with us. Please accept my apologies for the disappointment you felt leaving our hotel. Be assured that we have considered your comment regarding the mattress and the no hot water in the room. We would like to let you know that I am checking this with the relevant member of staff to prevent this from happening in the future. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and enhance your experience soon. We thank you again for choosing to stay with us and for taking the time to provide us with your review. Kind regards,
10/10 Fantastiskt
Jake
3 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel!
Jake
Bodde här 1 natt i mars 2024
Svar från Kristine, Front Office Shiftleader 3 mars 2024
Dear JakeThank you for taking the time to write us a review. We are delighted to know that your previous stay with us has been excellent. Thank you for choosing to stay with us and we hope to welcome you back again soon.
8/10 Bra
Gert-Jan Van
26 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gert-Jan Van
Bodde här 1 natt i februari 2024
Svar från Kristine, Front Office Shiftleader 28 feb. 2024
Dear Mr. Gert-Jan, Thank you for taking the time to leave us a review. We are delighted to know that your previous stay has been overall excellent. We look forward to welcoming you back soon here at our property should you find yourself back again in Brussels.
10/10 Fantastiskt
Richard
13 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Useful stopover
Richard
Bodde här 1 natt i februari 2024
Svar från Best regards, Andreea - Front Office Manager 13 feb. 2024
Dear Richard, Thank you for choosing to stay with us and I am very proud to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please dont hesitate to contact us if you need any help or information.
10/10 Fantastiskt
Asako
Affärsresenär
5 feb. 2024
Gillade: Personal och service och boendets skick och faciliteter
The room is super clean. And free transportation service between the airport and hotel is excellent for people to stay just for transit
Asako
Bodde här 1 natt i februari 2024
Svar från Samad - Front Office Shift Leader 9 feb. 2024
Dear Asako, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. We are so happy to know that you have enjoyed our free transportation as well as the cleanliness of the room.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
10/10 Fantastiskt
Alfons
3 feb. 2024
Alfons
Bodde här 1 natt i januari 2024
Svar från Samad - Front Office Shift Leader 20 mars 2024
Dear Mr. Alfons, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
10/10 Fantastiskt
Caitlin
31 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved that the property is located directly across the road from the train station. The fact that it offers shuttle services to the airport which is just 5 minutes away, is really perfect. Great restaurant too.
Caitlin
Bodde här 1 natt i januari 2024
Svar från Samad - Front Office Shift Leader 1 feb. 2024
Dear Caitlin, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
10/10 Fantastiskt
Felina
29 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Felina
Bodde här 1 natt i januari 2024
Svar från Samad - Front Office Shift Leader 1 feb. 2024
Dear Felina, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
10/10 Fantastiskt
Marlon
Affärsresenär
29 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the front deskservice provided, the arrangements for the shuttle and the quiet im the area
Marlon
Bodde här 1 natt i januari 2024
Svar från Samad - Front Office Shift Leader 1 feb. 2024
Dear Marlon, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
10/10 Fantastiskt
Diogo
Affärsresenär
28 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Diogo
Bodde här 2 nätter i januari 2024
Svar från Samad - Front Office Shift Leader 1 feb. 2024
Dear Diogo, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
4/10 Dåligt
Luca
Affärsresenär
26 jan. 2024
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Service very low. breakfast too badic
Luca
Bodde här 1 natt i januari 2024
Svar från Samad - Front Office Shift Leader 2 feb. 2024
Dear Luca,Thank you for taking the time to leave a comment following your recent stay with us. Accept my apologies for the disappointment you felt leaving our hotel. Please be assured that we have considered your comment regarding the breakfast and the service. Please be assured that I am checking this with the relevant member of staff to prevent this from happening in the future. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and enhance your experience soon. We thank you again for choosing to stay with us and for taking the time to provide us with your review. Kind regards,
6/10 Okej
Salomé
21 jan. 2024
Gillade: Renlighet och boendets skick och faciliteter
Salomé
Bodde här 1 natt i januari 2024
Svar från Samad - Front Office Shift Leader 1 feb. 2024
Dear Salome, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards,
10/10 Fantastiskt
Magali
Reste med familjen
20 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rien à reprocher
Magali
Bodde här 1 natt i januari 2024
Svar från Kristine, Front Office Shiftleader 21 jan. 2024
Dear Thank you for taking the time to leave us a review. We are delighted to know that your stay has been excellent. We look forward to welcoming you here with us.
10/10 Fantastiskt
Ben
20 jan. 2024
Ben
Bodde här 1 natt i januari 2024
Svar från Kristine, Front Office Shiftleader 21 jan. 2024
Dear Mr BenThank you for taking the time to leave us a review. We are delighted to know that your stay has been excellent. We look forward to welcoming you here with us.
6/10 Okej
Paul, Doylestown
20 jan. 2024
Hotel is very convenient location for the train into downtown Brussels. Shuttle service is very good and only takes a few minutes to/from airport.
Room is comfortable. A problem with the shower drain caused water to spill out of the shower area but was quickly resolved when reported to reception.
Was disappointed to be charged for early check-in as room was ready. Had just arrived from the USA and wanted a shower. First time that I had ever been charged to access room early,
Paul
Bodde här 1 natt i januari 2024
Svar från Kristine, Front Office Shiftleader 21 jan. 2024
Dear Thank you for taking the time to leave us a review. We are delighted to know that your stay has been excellent. Please accept our apologies regarding the inconvenience that occurred during your stay. We look forward to welcoming you here with us.
8/10 Bra
Christian
Affärsresenär
19 jan. 2024
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Zimmer gut und sauber, Restaurant nicht so toll
Unterm Strich ein angenehmer Aufenthalt, lediglich die Leistung im Restaurant und teilweise beim Frühstück war verbesserungswürdig. Saß an meinem mir zugewiesenen Tisch und musste fast 30min warten, bis ich eine Karte bekam. Der Kellner lief ständig an mir vorbei und hat mich auch dabei gesehen
Christian
Bodde här 1 natt i januari 2024
Svar från Kristine, Front Office Shift leader 21 jan. 2024
Dear MR ChristianThank you for taking the time to leave us a review. We are delighted to know that your stay has been excellent. We look forward to welcoming you here with us.
10/10 Fantastiskt
Olga
18 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Olga
Bodde här 1 natt i januari 2024
Svar från Kristine, Front Office Shiftleader 21 jan. 2024
Dear Thank you for taking the time to leave us a review. We are delighted to know that your stay has been excellent. We look forward to welcoming you here with us.
10/10 Fantastiskt
NADIA
Reste med familjen
15 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Para quem precisa ficar perto do aeroporto, é um hotel maravilhoso!
NADIA
Bodde här 1 natt i januari 2024
Svar från Kristine, Front Office Shiftleader 21 jan. 2024
Dear Ms. Nadia, Thank you for taking the time to leave us a review. We are delighted to know that your stay has been excellent. We look forward to welcoming you here with us.
10/10 Fantastiskt
Brent
Affärsresenär
14 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Brent
Bodde här 1 natt i januari 2024
Svar från Kristine, Front Office Shiftleader 14 jan. 2024
Dear BrentWe appreciate your comments and we are delighted to know that you enjoyed your stay and that we met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to provide exceptional customer service.We hope to welcome you again soon and with great pleasure.
6/10 Okej
Roger, Cardiff
Reste i grupp, Affärsresenär
14 jan. 2024
Gillade: Renlighet och boendets skick och faciliteter
Not very welcoming but clean and business like.
Although the menu is very limited, the food was quite good.
Worst thing, however, was the tiny beds. I could hardly sleep in what was the size of a camp bed.
Roger
Bodde här 1 natt i januari 2024
Svar från Kristine, Front Office Shiftleader 14 jan. 2024
Dear Roger Thank you for taking the time in writing us a review. It is with great regret that your stay has not been up to our standards. Your comments are appreciated and we will pass this to our departments in order to investigate the issue. Once again, thank you for choosing NH Brussels Airport and we hope to welcome you again soon and with great pleasure.
6/10 Okej
Kaeli
Reste med sin partner
9 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was fabulous. Rooms were large and clean. Staff were pretty friendly. Bar has a dull atmosphere. No TVs or music. Hotel is pretty far from town. Had to take train (right outside of front door) or taxi (50€) everywhere. Location was just overall inconvenient if looking to walk around/explore the city center.
Kaeli
Svar från Kristine, Front Office Shiftleader 10 jan. 2024
Dear KaeliDear JudithThank you for taking the time in writing us a review. We are pleased to know that your stay has been excellent. Please accept our apologies regarding the inconvenience that occurred during your stay. We hope to welcome you back soon here with us and with great pleasure.
8/10 Bra
Jennifer
8 jan. 2024
Gillade: Personal och service och boendets skick och faciliteter
Jennifer
Bodde här 1 natt i januari 2024
Svar från Kristine, Front Office Shiftleader 10 jan. 2024
Dear JenniferThank you for taking the time in writing us a review. We are pleased to know that your stay has been excellent and we have accomplished to provide you with outstanding service. We hope to welcome you back soon here with us and with great pleasure.
10/10 Fantastiskt
Tarek
7 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect for a 1 night stay before your trip. Clean rooms, great breakfast and friendly staff.
Tarek
Bodde här 1 natt i januari 2024
Svar från Kristine, Front Office Shiftleader 10 jan. 2024
Dear TarekThank you for taking the time in writing us a review. We are pleased to know that your stay has been excellent and we have accomplished to provide you with outstanding service. Your kind comments regarding our rooms as well as breakfast and staff are well appreciated. We hope to welcome you back soon here with us and with great pleasure.
10/10 Fantastiskt
Andrée
7 jan. 2024
Andrée
Bodde här 1 natt i januari 2024
Svar från Kristine, Front Office Shiftleader 10 jan. 2024
Dear AndreeThank you for taking the time in writing us a review. We are pleased to know that your stay has been excellent and we have accomplished to provide you with outstanding service. We hope to welcome you back soon here with us and with great pleasure.
10/10 Fantastiskt
Judith
6 jan. 2024
Judith
Bodde här 1 natt i december 2023
Svar från Kristine, Front Office Shiftleader 10 jan. 2024
Dear JudithThank you for taking the time in writing us a review. We are pleased to know that your stay has been excellent and we have accomplished to provide you with outstanding service. We hope to welcome you back soon here with us and with great pleasure.
8/10 Bra
Radjkumarie
5 jan. 2024
Radjkumarie
Bodde här 1 natt i december 2023
Svar från Kristine, Front Office Shiftleader 10 jan. 2024
Dear Radjkumarie Thank you for taking the time to write us a review regarding your previous stay with us. It is with great pleasure to know that your stay has been excellent. We hope to welcome you back again with us and with great pleasure.
10/10 Fantastiskt
Lucia
Reste med familjen
4 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is close to the airport (few minutes of shuttle service) and across the street of the small train station of Diegem; ideal for a quick visit to the city of Brussels. Staff is very friendly and helpful. Highly recommended!
Lucia
Bodde här 1 natt i december 2023
Svar från Kristine, Front Office Shiftleader 10 jan. 2024
Dear Mrs. Agyemang, Thank you for taking the time to write us a review regarding your previous stay with us. It is with great pleasure to know that your stay has been excellent. Thank you for your kind comments regarding our shuttle as well as our staff. We hope to welcome you back again with us and with great pleasure.
10/10 Fantastiskt
Jennis Agyemang
Reste med familjen
31 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Jennis Agyemang
Bodde här 1 natt i december 2023
Svar från Kristine, Front Office Shiftleader 10 jan. 2024
Dear Mrs. Agyemang, Thank you for taking the time to write us a review regarding your previous stay with us. It is with great pleasure to know that your stay has been excellent. We hope to welcome you back again with us and with great pleasure.
10/10 Fantastiskt
Andy
29 dec. 2023
Andy
Bodde här 1 natt i december 2023
Svar från Andreea - Front Office Manager 9 jan. 2024
Dear AndyThank you for choosing to stay with us and I am glad to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please dont hesitate to contact us if you need any help or information. With Kind Regards,
10/10 Fantastiskt
Itzel Nayeli
28 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo estuvo muy bien
Itzel Nayeli
Bodde här 1 natt i december 2023
Svar från Andreea - Front Office Manager 9 jan. 2024
Estimada ItzelGracias por alojarse con nosotros y me alegra saber que su experiencia con nosotros ha sido memorable. Esperamos poder darle la bienvenida de nuevo al hotel en un futuro próximo. Por favor, no dude en ponerse en contacto con nosotros si necesita cualquier ayuda o información. Saludos cordiales,
10/10 Fantastiskt
Millad
Reste med sin partner
19 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super Service und sehr sauberes Hotel
Millad
Bodde här 1 natt i december 2023
Svar från With Kind Regards, Andreea- Front Office Manager 22 dec. 2023
Dear Millad Thank you for choosing to stay with us and I am glad to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please dont hesitate to contact us if you need any help or information.
6/10 Okej
Nobuteru
15 dec. 2023
Nobuteru
Bodde här 1 natt i november 2023
Svar från Kind regards, Andreea - Front Office Manager 22 dec. 2023
Dear Nobuteru, First of all, we would like to thank you for choosing NH Brussels Airport as your previous accommodation and for taking the time to write us a review. However, we would like to offer you our sincere apologies for the inconvenience caused during your stay. Thank you again for choosing the NH Hotel Group and we hope to welcome you back again soon.
10/10 Fantastiskt
Sandra
Affärsresenär
15 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très bonne adresse
Hôtel propre, moderne et confortable. Chambres spacieuses. Très bonne connexion wifi, idéal pour les voyages d’affaires
Sandra
Bodde här 2 nätter i december 2023
Svar från Andreea - Front Office Manager 22 dec. 2023
Chere Sandra Merci de nous avoir choisi et je suis heureuse d’apprendre que votre expérience avec nous a été mémorable ! Nous nous réjouissons de vous accueillir à nouveau à l’hôtel dans un avenir proche. N’hésitez pas à nous contacter si vous avez besoin d’aide ou d’informations. Bien à vous,
2/10 Väldigt dåligt
Bismark
14 dec. 2023
Bismark
Bodde här 1 natt i december 2023
Svar från Kind regards, Andreea - Front Office Manager 22 dec. 2023
Dear Bismark, First of all, we would like to thank you for choosing NH Brussels Airport as your previous accommodation and for taking the time to write us a review. However, we would like to offer you our sincere apologies for the inconvenience caused during your stay. I would appreciate if you could maybe describe what went wrong during your stay in order for me to find a solution so that we can serve you better next time. Thank you again for choosing the NH Hotel Group and we hope to welcome you back again soon.
10/10 Fantastiskt
Andrew
Affärsresenär
14 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Andrew
Bodde här 2 nätter i december 2023
Svar från Best regards, Andreea - Front Office Manager 20 dec. 2023
Dear AndrewThank you for choosing to stay with us and I am very proud to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please dont hesitate to contact us if you need any help or information.
10/10 Fantastiskt
Sandra
14 dec. 2023
Sandra
Bodde här 1 natt i december 2023
Svar från Best regards, Andreea - Front Office Manager 20 dec. 2023
Dear SandraThank you for choosing to stay with us and I am very proud to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please dont hesitate to contact us if you need any help or information.
10/10 Fantastiskt
Wilson
12 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tranfers aeroporto/hotel
Hotel muito bom em quase todos aspectos, agora atenção no horário de chegada porque os transfers do aeroporto para o hotel acontecem de hora em hora, e varia com os dias da semana, e na volta precisa ser agendado na recepção do hotel .
Wilson
Bodde här 1 natt i december 2023
Svar från Kind regards, Andreea - Front Office Manager 13 dec. 2023
Dear Mr. Wilson, First of all, we would like to thank you for choosing NH Brussels Airport as your previous accommodation and for taking the time to write us a review. We would like to offer you our sincere apologies for the inconvenience caused during your stay. Your comments will be passed on to our colleagues to find a solution so that we can serve you better next time. Thank you again for choosing the NH Hotel Group and we hope to welcome you back again soon.
10/10 Fantastiskt
Jonathan, Plainsboro
12 dec. 2023
Jonathan
Bodde här 1 natt i december 2023
Svar från Best regards, Andreea - Front Office Manager 20 dec. 2023
Dear Jonathan Thank you for choosing to stay with us and I am very proud to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please dont hesitate to contact us if you need any help or information.
10/10 Fantastiskt
Hari Shankar Sunder
Reste med sin partner
11 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was really nice and clean. There was the availability of housekeeping everyday but could be declined if you didn't want it. Breakfast was nice too.
The property is situated right outside the Diegem station so accessibility is super easy, whether you're coming from the airport or from the city center, with trains approximately every half an hour.
Only letdown was that their online service website for in the hotel requests and amenities had the option to request for a charger or an adapter for travellers but the reception did not have it. Minor issue but we managed with the usb charging ports in the room.
Overall a very good experience.
Hari Shankar Sunder
Bodde här 3 nätter i december 2023
Svar från Kind regards, Andreea - Front Office Manager 13 dec. 2023
Dear Hari Shankar Sunder, First of all, we would like to thank you for choosing NH Brussels Airport as your previous accommodation and for taking the time to write us a review. We would like to offer you our sincere apologies for the inconvenience caused during your stay. Your comments will be passed on to our colleagues to find a solution so that we can serve you better next time. As for the adaptors / charges, it can also be bought in the small shop in front of the reception.Thank you again for choosing the NH Hotel Group and we hope to welcome you back again soon.
8/10 Bra
Savio Charles
8 dec. 2023
Savio Charles
Bodde här 1 natt i december 2023
Svar från Andreea Front Office Manager 11 dec. 2023
Dear Savio CharlesThank you for the trust given to our hotel while choosing us for your stay in Brussels Airport area.Based on your rating, we regret we did not cover your expectations. I truly apologize for the inconveniences that you experienced during your stay.Yours Sincerely,