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Recensioner av SureStay by Best Western Bryan College Station

2.5 out of 5
SureStay by Best Western Bryan College Station
4613 S Texas Avenue, Bryan, TX

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 222 av 451 recensioner" "
8 - Bra i betyg. 152 av 451 recensioner" "
6 - Okej i betyg. 35 av 451 recensioner" "
4 - Dåligt i betyg. 28 av 451 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 451 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

4/10 Dåligt

Holly

Affärsresenär, Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
This property is undergoing some remodeling. I understand it’s difficult to keep things clean with construction, but sweeping hallways goes a long way. The room we stayed in looked finished when we first walked in, but once we had been there for 5 minutes it was clear the job was don’t haphazardly. Random holes near the light fixtures and really bad caulk on the tub surround we’re just a couple of noticeable things.
Bodde här 1 natt i maj 2024

8/10 Bra

Brenna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
They had some construction going on around pool but everything else was great.
Bodde här 2 nätter i april 2024

8/10 Bra

CE

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Nice close to College
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Melinda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy check in and very friendly staff!
Bodde här 1 natt i april 2024

8/10 Bra

Ariel

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
I was pleased with the breakfast options that were offered once the renovation was completed. The room I was put in was newly renovated and very nice. All the staff was very friendly. I would of just appreciated knowing about the renovations to the property prior to my arrival to accomadate for having to get up early to leave to find breakfast.
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Natalie

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Pool and continental breakfast both were out of order due to remodeling but wasnt displayed on website
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Stonya

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was just remodeled and very clean; breakfast was really good.
Bodde här 2 nätter i april 2024

8/10 Bra

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
While I noted some minor upkeep issues, my room was in good shape, the sheets clean, the bed comfortable, plumbing worked just fine, and the A/C was cold. Staff was friendly and helpful. I would have no problem staying there again.
Bodde här 1 natt i mars 2024

4/10 Dåligt

Kimberly

Gillade inte: Personal och service och boendets skick och faciliteter
They were under construction
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Eric

Bodde här 14 nätter i mars 2024

4/10 Dåligt

Christina

Bodde här 1 natt i mars 2024

6/10 Okej

Chloe

Gillade inte: Renlighet
The first room I was put in had a strange smell, and one of the lightbulbs was failing and producing a strobe effect in the room which gave me a headache. The front desk was nice and moved me into another room since they did not have any replacement bulbs, which was much better. However, most of the towels stocked in my room had hairs on them, even after being restocked every day. The cleaning staff also kept taking the floor mat for the shower and forgetting to replace it. Although I was told the rooms had been renovated recently, the grout in the bathrooms still looked dirty, and the shower had trouble draining. All these issues were not huge deals but did add irritation throughout my stay. There is room for improvement in the cleaning department. However, it is in a convenient location and budget-friendly.
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The cleanliness is amazing. Nice smart-TV. Daily housekeeping. Great hotel.
Bodde här 2 nätter i februari 2024

8/10 Bra

eirene

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Na
Bodde här 2 nätter i januari 2024

4/10 Dåligt

Bret

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Aging property that is not being maintained. Staff was not helpful or friendly. Room had tv with obviously broken screen and a non functioning refrigerator. I left 1 day early of a 5 night planned stay. The room was quiet but the hotel was mainly empty. The pool and other facilities have be under “repair” for months.
Bodde här 5 nätter i januari 2024

10/10 Fantastiskt

Jesus, Amarillo

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Knowledgable and friendly staff, they were verfy helpful and I appreciate the accomaditions to help me. Breakfast was good and i enjoy the selection. Nothing fancy, but i helps when there is eggs and some meat item. Plus i really love that they had hot sauce to put over my eggs.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Dawn

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i januari 2024

6/10 Okej

John

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Mixed Review
Breakfast was excellent! Staff were friendly and efficient. The building and our room are showing wear and tear. The hotel was full the previous day, so no early check-in allowed. Our bathroom floor was dirty upon arrival. The bathroom walls could use paint and caulking. The TV worked, but the screen was small and default volume was very loud. The AC barely cooled day or night, so we had to open the window the second day when it was cooler outside than inside. The indoor swimming pool was closed for repairs. It is in a convenient location but the rush hour traffic is bad. We enjoyed driving through a neighborhood with streets named Rosemary Dr
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Hope

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i december 2023

8/10 Bra

Alisa

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable stay
Friendly staff and clean room
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Ryoko

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stayed for baseball lesson at Texas A&M. Convenient for easy access to the university. Staff was friendly.
Bodde här 1 natt i december 2023

6/10 Okej

PHILIPPE, EDMONTON

Gillade: Renlighet och personal och service
We liked staff hospitality and friendliness, however we consider that the rate we prepaid for our 3-night stay was not appropriate considering we could not use the facilities i.e. pool and fitness room not available for maintenance, which were definitely a decisive factor in our choice for the Sure Stay by Best Western. Please consider for this purpose, granting us a credit/refund on our overall prepaid accommodation, thank you.
Bodde här 3 nätter i december 2023

8/10 Bra

Bill

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice ,clean property. A little old and worn. Staff was friendly and helpful.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Dawn

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Keith John

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Tracy

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We felt unsafe at this hotel. Walls were super thin, we could hear everything. Baby screaming as if in pain, we called police because it went on for a while and did not sound like a normal child throwing a tantrum. The entire building was VERY outdated including the elevator. Carpet was dirty. When we arrived, all of our pulillows were on the desk for some reason. House keeping opened our door at 9am WITHOUT knocking! That scared us as well. Breakfast tasted weird, we had to leave and eat somewhere else. Butter packets were all melted, strawberry jam was extremely watery as if it was left outside or by a hot stove. Sausage was sour. Coffee tasted strange.
Bodde här 1 natt i november 2023

4/10 Dåligt

meagan

Bodde här 1 natt i november 2023

4/10 Dåligt

William

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sad stay!
It upsets me that the hotel industry gets away with price gouging the room we got was normally $85 this week end the Jack the price to $200. When I arrived they asked me if I had a preference on room I said no and got my keys and went to the room. As soon as I went into room I noticed how hot the room was, also the TV did not work. I went to the front desk to ask for another working room and was told 10 minutes after they asked if I had a preference on the room that there were no rooms. They told me they would put in a ticket but never heard from them again. Would not recommend!
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Rebecca

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly professional staff
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Kolby

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

6/10 Okej

Gouri

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter
This property is under new ownership and supposedly going through renovations. While we didn't see any work being done a lot of things were "closed for renovations"- pool, gym. The bathroom vent fans were missing, when asked why, we got the renovations excuse. On the plus side, the breakfast was better than expected.
Bodde här 1 natt i november 2023

4/10 Dåligt

Garrett

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Neil 15 nov. 2023
We apologize about your stay. Please contact us and let us know how we can make it right.

8/10 Bra

Leah

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Helena

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was helpful and the hotel was clean. The hotel was also very close to the Texas A&M campus, which was convenient.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Brian

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Very nice rooms. They have been updated. My only complaints are that our hot water at the sink didn't work and the vent fan in the bathroom did not work. Other than that it was a great stay.
Bodde här 2 nätter i november 2023

8/10 Bra

Henry

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Service is great but I was expecting more from what the reviews said. Breakfast food is great and had more than I thought. Just needs some updated carpet maybe and new coat of paint. Overall good with comfy beds.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
There were a few things that could be updated - loose wallpaper in a few areas. Staff helpful. Also - hard to see the property until past it
Bodde här 2 nätter i oktober 2023

8/10 Bra

Aron

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Sherri

Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Habib

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023

10/10 Fantastiskt

Karen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great value for the money!
It was a great stay! Rooms were clean, service was excellent and overall, very good value for the money. I would stay here again.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Thomas, Houston

Bodde här 1 natt i oktober 2023

4/10 Dåligt

Andrea

Gillade: Renlighet
Bodde här 2 nätter i oktober 2023
Svar från Tony 17 okt. 2023
Thanks for your review. I wanted to apologize for something that may have gone wrong with your stay. I assure you we are constantly working to provide better service and a better nights stay.

4/10 Dåligt

matthew, hideaway

Gillade inte: Boendets skick och faciliteter
No internet.
Bodde här 3 nätter i oktober 2023

8/10 Bra

C., Lavon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good place for an A&M event. There’s places to eat within walking distance. The staff are super friendly and helpful!
Bodde här 1 natt i oktober 2023

6/10 Okej

Jeffrey

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Pool was closed, TV didnt work. Hdmi cable in back was disconnected. Charged a fee for early checkin ontop of 350.00 they charged me for a 2 star hotel because of a football game going on. Rate went up almost 4x the normal price!
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Alma

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Big rooms. Only “but” is that it has a particular smell, like it needs some ventilation. Other than that, great stay. Super convenient and close to everything.
Bodde här 1 natt i augusti 2023