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Recensioner av Loft Astoria

4 out of 5
Loft Astoria
Múzeum körút 1/b, Budapest

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 181 av 329 recensioner" "
8 - Bra i betyg. 93 av 329 recensioner" "
6 - Okej i betyg. 26 av 329 recensioner" "
4 - Dåligt i betyg. 16 av 329 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 329 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Ulla

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mitt i centrum
Väldigt bra läge mitt i city. Nära till allt. Allt fungerade perfekt. Trevlig och tillmötesgående åpersonal.
Bodde här 4 nätter i december 2019
Svar från Loft Astoria 23 dec. 2019
Dear Ulla, Thank you for taking time to share your experience us. We really appreciate your kind words regarding to our staff. It was our pleasure to have you as our guest. Look foorward to welcome you again. Kind regards,

8/10 Bra

Lia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2019
Svar från Loft Astoria 1 dec. 2019
Dear Lia, Thank you for your great review. Kind regards,

10/10 Fantastiskt

Ivan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2019
Svar från Loft Astoria 19 sep. 2019
Dear Ivan, Thank you for your excellent review. Hopefully we can welcome you again in a not so distant future. Kind regards,

2/10 Väldigt dåligt

Bengt

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don't go here, book something else
Booked 4 nights at this place, August 7 to 11. Some of the rooms smell sewage, most likely from the shower and some "Hungarian" construction. Checked in at room 5-1, had to change next day. At reception they asked if we had the windows open and ran the A/C on full, stupid question, you shouldn't have to do that to get rid of the smell. Over to room 5-3, same thing. Had to make a new complaint, and to my wife who's Hungarian, they told her to explain for me that it smells sewage in Budapest. Another stupid explanation. Yet another change and this time to room 2-4. Finally after two nights with sewage smell, we had a room without smell the last two nights, but packing up twice and move all things, spending two nights in sewage smell isn't exactly what you want for a long time in Budapest. I have since tried to get some kind of compensation for this, either a partial refund for the four nights we paid for, or two nights free if we come back there next time we're in Budapest, but still no acceptable feedback from them. Unfortunately Hungarian customer care at it's worst, which still seems to exist at this place. Can't recommend this place, book something else.
Bodde här 4 nätter i augusti 2019
Svar från Loft Astoria 19 sep. 2019
I'm sorry to read that your experience with us wasn't as expected. I do hope that this did not ruin your entire stay, and you did have a nice holiday in Budapest. It would be a pleasure if you gave us a second chance, so we can prove that we could fix the problem since that and we are customer focused, and we do our best for all our customers.

8/10 Bra

Mats

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2019
Svar från Loft Astoria 6 aug. 2019
Dear Mats, Thank you for sharing your review from your recent stay with us! We look forward to hosting you again. kind regards,

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loft Astoria
Rummet var fantastiskt. Bra läge för de som åker på festresa. Vi hade inga bekymmer med någonting
Bodde här 3 nätter i juli 2019
Svar från Dia 31 juli 2019
Dear Peter, thank you for taking the time to leave us feedback. We were very glad you found the central location of the apartment to your liking. We hope you got the most of your stay in Budapest and that you might visit again in the future. Kind regards, Diana Takacs-General Manager

8/10 Bra

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2019
Svar från Dia Takacs 16 juli 2019
Dear Guest, thank you for rating us. We hope you had a great time in Budapest and that you might visit again in the future. Kind regards, Diana Takacs-General Manager

10/10 Fantastiskt

Julia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juni 2019
Svar från Loft Astoria 1 juli 2019
Dear Julia, Thank you for your great review. We hope you had a lovely time at Loft Astoria. Looking forward to see you again. Best regards, Bernadett

10/10 Fantastiskt

Sofia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place!!
Really nice apartment and view of the city!! Can recommend!
Bodde här 4 nätter i april 2019
Svar från Loft Astoria 30 apr. 2019
Dear Sofia, Thank you for your review, we are glad that you enjoyed your stay. We would be happy if you recommend us. Best regards, Peter Loft Astoria

8/10 Bra

Ebba

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Modernt med bra läge
Bodde tre nätter, betalade 39 € i städavgift men i den ingick ingen städning under själva vistelsen. Saknade tvål i duschen. I övrigt rent, luftigt och fräscht med centralt läge! Nära stor gatukorsning så ganska trafikstörnt.
Bodde här 3 nätter i april 2019
Svar från Loft Astoria 25 apr. 2019
Dear Ebba, The cleaning fee is for the last cleaning when the guests are checking out and our cleaning ladies preparing it for the new guests. We do not have daily cleaning, we are offering self service apartments. I apologize for the missing soap, but if you would have informed us we would have given it to you immediately. We are glad though that you liked the apartment, we hope that you had a great time in Budapest. Best regards, Peter Loft Astoria

10/10 Fantastiskt

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Allt var helt perfekt!
Bodde här 3 nätter i mars 2019
Svar från Loft Astoria 3 apr. 2019
Dear Johan, Thank you for your feedback, we are happy that you liked your stay here. I hope you enjoyed the city as well and had many pleasant memories. Best regards, Peter Loft Astoria

8/10 Bra

Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2019
Svar från 0 25 feb. 2019
Thank you for your review. We are looking forward to welcome you back in the future.

10/10 Fantastiskt

Emelie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2019
Svar från Tomi 17 jan. 2019
Dear Emelie! Thank you very much for taking the time to review us! We are really glad to see that everything was to your liking! We hope that you enjoyed your stay as much as we enjoyed accommodating you here! We do hope that we are going to have the chance to have you as our guest again! All the best, Loft Astoria

10/10 Fantastiskt

Alexander

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Well worth it
Central, clean, super modern, fantastic view over Budapest, 10 meters of windows with a view from floor to ceiling, 100 Square meters so plenty of space. well worth the price.
Bodde här 3 nätter i september 2018
Svar från Diana Takács - Front Office Manager 3 okt. 2018
Dear Alexander, thank you very much for leaving us a review, it is much appreciated. We were very glad to read that you liked the space and equipment in the apartment. The central location indeed provides some great views. We hope you will stay with us during your next trip to Budapest as well. Kind regards, Diána Takács

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Worst hotel experince ever in Europe
We booked 2 rooms for short 1 night stay. When checking in we were surpised to be charged 40 Euros per room. When we finally got into the rooms, both smelt a lot. it didn't help too much by openning the windows. it's so noisy that it's almost impossible to sleep even after closing the windows. On top of that, there was no curtain in one of the rooms. With all the noises and light, we really felt we were sleeping on the street.
Bodde här 1 natt i augusti 2018

8/10 Bra

Sofia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2018
Svar från Loft Astoria 12 aug. 2018
Dear Sofia, Thank you for leaving us a feedback! Hope we can host you again in the future! Best regards, Front office team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2018
Svar från Loft Astoria 29 aug. 2018
Dear Guest, Thank you for taking your time to leave us a review! We hope you will return in the future! Best regards, Front office team

10/10 Fantastiskt

camilla

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loft Astoria Budapest
Hade en jättetrevlig vistelse med min dotter i Budapest och vilken lägenhet! Allt nytt och fräscht! Närheten till spårvagn, buss och tunnelbana dessutom mitt i smeten. Kommer absolut bo här igen och rekommenderat vänner att åka hit.
Bodde här 3 nätter i juli 2018
Svar från LOFT Astoria 24 jan. 2023
Dear Camilla,Thank you for taking your valuable time to write us your review and for giving us the maximum rate!We feel honored to know that you enjoyed your stay with us and we succeeded in making your holiday memorable. It is our pleasure to let you know that every day we work hard with effort in order to provide a great service that our valued guests expect from us.We can’t wait to be your hosts when you visit Budapest again to explore more of this wonderful city.Best regards,LOFT Astoria

8/10 Bra

Kristof

Reste med familjen
Gillade: Renlighet
They provide you with an ironing board without an iron. When we asked for one, they politely said they will send one, but never arrived. The comms are appalling and the virtual front desk people are useless
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Jonathan

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
One of the best city breaks we have done made even more special by staying in this great spot
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Emma

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Beautiful big space and amazing location within walking distance to all the major tourist sites. Super quiet especially considering it’s on a pretty main road. Felt incredibly safe which is especially important to me when travelling as a solo female. My only criticism would be that the place could be a little more polished. All fine at first glance but just little things like one of the drawers wouldn’t stay shut, the remote for the blinds was missing a button (still functional but not as easy to use), the mugs were all chipped and there was only one knife (fine for me but the apartment sleeps up to 4 and I don’t think sharing a single knife would be ideal!). All small, inexpensive and easy fixes though and the only reason I wouldn’t give this place 5/5. Still an excellent experience and would definitely stay here again and would recommend it to others.
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Chiemi

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i januari 2024

8/10 Bra

Søren

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i december 2023

6/10 Okej

SARAH

Gillade inte: Renlighet
Great location
Great location for exploring city, apartment generous in sizing and a whole family could stay in the room. Inside apartment clean and comfy with large 50" smart TV, albeit we couldnt figure out the volume control! It would have been nice to have a few basics, such as water Tea, coffee, shower gel etc. Common areas of apartment area were quite dirty with litter not collected for a few days, it also seemend that homeless people were sleeping rough in the common areas. Overall good value adn would consider again as the lcoation was perfect.
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Cara

Bodde här 3 nätter i november 2023

6/10 Okej

manuela

Reste med sin partner
Gillade: Bekvämligheter
Die Unterkunft hat eine gute zentrale Lage. Der Fernseher funktionierte nicht, daher haben wir die Verwaltung per mail kontaktiert. Es kam keine Reaktion und der Fernseher blieb kaputt.
Bodde här 6 nätter i oktober 2023

8/10 Bra

Amal

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Great location
Bodde här 5 nätter i oktober 2023

10/10 Fantastiskt

Mathias

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i september 2023

8/10 Bra

RICARDO, Quito

Bodde här 2 nätter i september 2023

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Rummets bekvämlighet
me cancelaron el loft Astoria el dia de ingreso y me ofrecieron otro o me cancelaban, ese mismo día mi vuelo a Budapest fue cancelado y avise que no llegaría hasta el día siguiente, y ya con tanta complicación acepte el cambio de hospedaje, para no complicarme de tener que buscar otra vez cuando había reservado antes y me había tomado el tiempo de seleccionar justo donde quería llegar, (el loft astoria estaba justo frente a la estación del metro y cerca de todo) pero no me quede satisfecha con el mismo, estaba muy por debajo de lo que yo había rentado y la zona mas alejada de donde me quería quedar (entrada por una calle muy sola que daba inseguridad) fue tremendamente decepcionante
Bodde här 4 nätter i september 2023

8/10 Bra

yichen

Gillade: Renlighet och rummets bekvämlighet
一切都是靠email連絡，時間到了才會發訊息讓你進房。 房門口的感應卡密碼盒第一次打開時看不清楚指示線，試了很久才打開取得房卡。 203房淋浴間的門無法關緊（門下止水條變形門片絞鏈變形導致玻璃門卡地）每次洗完澡浴室都淹水，沒有排水口只能自己拖地） 地點方便，坐地鐵路面電車或是公車都方便。坐一站就可以去廢墟酒吧街。 街角就有兩個超市方便採買，樓下是麥當勞。 房間大，住四個人都可以。廚房道具齊全。
Bodde här 3 nätter i september 2023

2/10 Väldigt dåligt

Peter

Scam
This is advertised as a four star hotel. Instead, i received a tedious 8 page online form to fill before arrival along with an online credit card relaese form. Pending filling this i received a two page e-mail explaining the very complex way of how to get into the property, as there is no reception in the building. You enter one code at the main gate, climb all the floors through a dark, dodgy stairway with all your luggage, as elevator does not work, find some little box on the wall with the key in it, have to enter another code into this box in the pitch dark. Whole process with local knowlwdge, live internet and telephone connection to consult representative took at least 50-60 minutes. I have no idea how a stranger to town would after a long flight could manage this. Cleaning very superficial, not professional hotel level, bedding OK. Location perfect.
Bodde här 2 nätter i september 2023

6/10 Okej

Ujjaval

Gillade inte: Boendets skick och faciliteter
Living room was spacious, and very nice location. However the property was not in good condition, broken toilet door, broken bed, marks on the wall. It was non smoking room but the moment we checked in the room there was a smell as if someone recently smoked. It was hot and air conditioning was also not there. I would rate my experience as average,
Bodde här 3 nätter i augusti 2023

6/10 Okej

jinsoo

Bodde här 21 nätter i augusti 2023

6/10 Okej

Maurizio

Soggiorno di piacere anche se il clima è molto afoso .la stanza per cui avevo prenotato non era quella mi aspettavo almeno un drink di benvenuto visto che mi e stato chiesto di confermare la carta per il frigo bar ma era vuoto
Bodde här 2 nätter i augusti 2023

8/10 Bra

Geoffrey

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Great Location and Comfort
Great location, lots of room and comfort, easy in and out with family and friends picking us up in front of the Hotel. Little problem with the Shower plumbing and check in but overall it was a good stay
Bodde här 4 nätter i juli 2023

2/10 Väldigt dåligt

PAOLA

Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023

10/10 Fantastiskt

Richard

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was easy to get to, the kitchen I side was helpful and the bed really comfortable. I’ll definitely stay here again
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Elias

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Very good place
Nice spacious rooms, great location, easy to self check in
Bodde här 2 nätter i juni 2023

6/10 Okej

Agnetha

Bodde här 3 nätter i maj 2023

4/10 Dåligt

Alvin TK

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The apartments on the same floor was under renovation. And rather they were also arranging a viewing that same weekend. The photo on the Expedia and what we have was different. The layout and the usage was also different. What could use for cooking, cannot. The unit cannot be access, staff delayed our entry. And insisted that we submit our passport details and blah blah. Make the check in unfavourable.
Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

philip

Bodde här 3 nätter i februari 2023

6/10 Okej

ChingChung

Reste i grupp
Bodde här 3 nätter i februari 2023

10/10 Fantastiskt

Ivon

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Nice holiday
Good Location, nice apartment!
Bodde här 3 nätter i oktober 2022
Svar från Loft Astoria 18 okt. 2022
Dear Ivon,Thank you very much for your kind words and lovely feedback, it means a lot to us!We are extremely delighted that you were satisfied with the central location of your flat and hope you had the possibility to explore the most famous attractions of our capital city.We hope that you could collect some nice memories as well during your stay and you could have the best of Budapest. Kind regards,Loft Astoria

10/10 Fantastiskt

Aletha

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Stay here!!!!!!!!! The staff was awesome to deal with! The location was AMAZING! the room was INCREDIBLE!!!!
Bodde här 3 nätter i oktober 2022
Svar från Loft Astoria 18 okt. 2022
Dear Aletha,Thank you for being so kind to share your impressions about your recent stay in our aparthotel.We feel honored to know that you enjoyed your stay with us and we succeeded in making your holiday memorable. It is our pleasure to let you know that every day we work hard with effort in order to provide a great service that our valued guests expect from us.We are glad that you were our guest and hope to get the chance to meet you someday again.Kind regards,Loft Astoria

2/10 Väldigt dåligt

Cristiano

Bodde här 2 nätter i september 2022
Svar från Loft Astoria 18 okt. 2022
Dear Cristiano,Thank you for rating our service.We apologize for the inconveniences that you have been through. Next time please write down what issues you have faced for us to improve our service.Kind regards,Loft Astoria

6/10 Okej

Afzal

Room was smelly. No cleaning done over our three day stay
Bodde här 3 nätter i september 2022
Svar från Loft Astoria 18 okt. 2022
Dear Afzal,Thank you for taking your time to write us your review.We are terribly sorry for the inconveniences you had to experience! We will definitely take the necessary steps, and we are already working on the issues you mentioned, thank you for that!Kind regards,Loft Astoria

10/10 Fantastiskt

nayeli

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i juli 2022
Svar från LOFT Astoria 25 okt. 2022
Dear Nayeli,Thank you for taking your valuable time to write us your review and for giving us the maximum rate!We feel honored to know that you enjoyed your stay with us and we succeeded in making your holiday memorable. It is our pleasure to let you know that every day we work hard with effort in order to provide a great service that our valued guests expect from us.It was such a pleasure to have you as our guest and we sincerely hope that you will return to us one day!Kind regards,LOFT Astoria

4/10 Dåligt

Jose Rodolfo

Reste med familjen
Gillade inte: Bekvämligheter
The appartment itself was great, clean, big, big bathroom, however the overall experience was negative, elevator did not work, hallways and common areas extremely dirty and run down, one air conditioning was extremely noisy and the other didn't work, but the worse part is that the administration keeps asking you for information at very late stages, so even when you think you are ready to go into the appartment, checked in online and all, they send you emails 2 days before arrival asking for more info or "they will not send you the entry codes" and of course if you are traveling since days before you will miss the request.
Bodde här 3 nätter i juli 2022
Svar från LOFT Astoria 25 okt. 2022
Dear Jose,Thank you very much for your prompt feedback, we appreciate it!We are truly happy to hear that you have found everything in the apartment that you could need. Our apartments are fully equipped, to strengthen the feeling of home, and to increase the comfort of your guests.We are extremely delighted that you were satisfied with the central location of your flat and hope you had the possibility to explore the most famous attractions of our capital city.We are sorry about the communication issues you have experienced, we can assure you that our team is working really hard to provide the best service for our guests.We are really sorry regarding the elevator, but because we do not own the whole building it is not our responsibility, we always contact the common representative of the building, and he always call the maintenance for that.Please note again, that because we do not own the building, it is not our responsibility to clean the common areas.We will forward your insight to the common representative.We hope that you could collect some nice memories as well during your stay and you could have the best of Budapest. .Kind regards,LOFT Astoria