Dear guest, Thank you for taking the time to share your experience with us. It's a pleasure for us to receive this feedback. Our team work`s every day to provide to all our guest a memorable experience. We hope to host you again soon. Kind Regards, Milton Goncalves Vitrum Hotel General Manager

Dear Louise, Thank you very much for sharing your comments about your recent stay with us. We are very happy to know that your stay lived up your expectations. We work every day so that each of our guests feel an unforgettable experience Hope to see you soon and of course we are at your disposal when you need it. Very cordially, Milton Goncalves Vitrum Hotel General Manager

Dear Carl, Thank you very much for sharing your comments about your recent stay with us. We are very happy to know that your stay lived up your expectations. We work every day so that each of our guests feel an unforgettable experience Until any time and of course we are at your disposal when you need it. Best regards, Milton Goncalves Vitrum Hotel General Manager

Dear Emil, Thank you very much for sharing your comments about your recent stay with us. We are very happy to know that your stay lived up your expectations. We work every day so that each of our guests feel an unforgettable experience Until any time and of course we are at your disposal when you need it. Very cordially, MIlton Goncalves Vitrum Hotel General Manager

Hi, Thank you very much for choosing us. We love that you had a great stay. We look forward to your return!

Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

Hello, we are sorry to hear that your stay didn’t meet your expectations. If we had known, we would have been pleased to assist you, as we have a team available around the clock for your inquiries or requests. We will take your comments into consideration to improve our guests' experience. We look forward to your return at any time.

Hi, thank you for choosing us and recommending us. We are happy you had a great stay, we look forward to your return!

Hi, we are sorry to hear that your stay didn’t meet your expectations. However, it is really very unusual what you are telling us, since our professional team makes sure that the rooms are in excellent condition prior to the guest's arrival. If we had known, we would have been pleased to assist you. We look forward to your return whenever you wish.

Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

Hi, Thank you very much for choosing us. We love that you had a great stay. We look forward to your return!

Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. ¡Aguardamos por tu regreso!

Thank you very much for staying with us and for your recommendation. We remind you that all our services can be found in the description of each publication. We look forward to your visit again.

Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

Muito obrigado por ficar conosco e por sua recomendação. Lembramos que todos os nossos serviços podem ser encontrados na descrição de cada publicação. Aguardamos sua visita novamente.

Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

Thank you very much for staying with us and for your recommendation. We have a team that guarantees to deliver the room in perfect conditions. We are working every day to improve our services. We look forward to your visit again.

Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. ¡Aguardamos por tu regreso!

Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We will take your opinion into account, we work every day to improve our services. We look forward to your return.

Thank you for your review. We are sorry the apartment didn't meet your expectations, but it is exactly what we advertise online and we have a great team that makes sure everything is in perfect conditions before we deliver the apartment. If something else was troubling you, we would have loved to do anything we could to help you be more comfortable, it is a pity you haven't contacted us again during your stay.

Thank you for your review. We are sorry the apartment didn't meet your expectations, but it is exactly what we advertise online and we have a great team that makes sure everything is in perfect conditions before we deliver the apartment. If something else was troubling you, we would have loved to do anything we could to help you be more comfortable, it is a pity you haven't contacted us again during your stay.

Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We will take your opinion into account, we work every day to improve our services. We look forward to your return.

Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. Tendremos en cuenta tu opinión, trabajamos día a día para mejorar nuestros servicios. Aguardamos por tu regreso.

Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We will take your opinion into account, we work every day to improve our services. We look forward to your return.

Thank you for your review. We are sorry the apartment didn't meet your expectations, but it is exactly what we advertise online and we have a great team that makes sure everything is in perfect conditions before we deliver the apartment. If something else was troubling you, we would have loved to do anything we could to help you be more comfortable, it is a pity you haven't contacted us again during your stay.

¡Gracias por elegirnos Sheila! Aguardamos su regreso.

Hello, thank you very much for choosing us. We're delighted that you had a wonderful stay. We look forward to your return!

Muchas gracias por elegirnos. Nos encanta que hayas tenido una gran estadía. ¡Aguardamos tu regreso!

Hello, thank you very much for choosing us. We're delighted that you had a wonderful stay. We look forward to your return!

Hello, thank you very much for choosing us. We're delighted that you had a wonderful stay. We look forward to your return!

Hi Mario! Thank you very much for choosing us! We're delighted that you had a great stay. We look forward to your return.

Hello, thank you very much for choosing us. We're delighted that you had a wonderful stay. We look forward to your return!

Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

Hello Gisela, thank you very much for choosing us. We're delighted that you had a wonderful stay. We look forward to your return!

Óla Marcelo! Muito obrigado por ter ficado conosco e por sua recomendação. Estamos felizes por você ter desfrutado de sua estadia. Aguardamos seu retorno.

Gracias por elegirnos. ¡Aguardamos tu regreso!

Olá, lamentamos que a estadia não tenha atendido às suas expectativas. Se tivéssemos sabido, teríamos adorado ajudar, pois temos uma equipe disponível 24 horas por dia para suas consultas. Esperamos a sua volta sempre que desejar.

Hola Javier, lamentamos que la estadía no haya cumplido tus expectativas. Te recordamos que todas nuestras tarifas se encuentran detalladas en el anuncio. Aguardamos tu regreso siempre que gustes.

¡Muchas gracias por elegirnos! Aguardamos tu regreso.

¡Muchas gracias por elegirnos! Aguardamos tu regreso.

Thank you very much for choosing us. We're delighted that you had a great stay. We look forward to your return!

Obrigado por sua revisão. Lamentamos que o apartamento não tenha correspondido às suas expectativas, mas é exatamente o que anunciamos on-line e temos uma ótima equipe que garante que tudo esteja em perfeitas condições antes de entregarmos o apartamento. Se algo mais o incomodasse, teríamos adorado fazer tudo o que pudéssemos para ajudá-lo a ficar mais confortável, é uma pena que você não tenha nos contatado novamente durante sua estadia.

Thank you very much for choosing us. We're delighted that you had a great stay. We look forward to your return!