Hotell i Burbank

“Staff at the front desk was great”

“I booked my stay only because I was stranded when my connecting flight was cancelled. I was told that my flight didn’t leave for another 2 nights so I booked for 2 nights. My flight was then changed to leave the following morning at 9AM after I checked in at midnight. My luggage was also lost so I asked for a dental kit and was told they did not have. After waiting 15-20 minutes for the front desk person to arrive to the front desk so we can check in, I asked if I could shorten my stay and was...

“Heater was not working, was freezing inside the room with my winter coat on. Reception did not care at all. Hotel was filled with crackheads and prostitutes. Ended up checking in at Warwick Allerton after 15 minutes at Freehand. Great location at least!”

“My room was in unacceptable condition. The area under and around the radiator was covered in black mold, with visible damp spots on the carpet. The wall panels were broken and partially detached, exposing filthy insulation and dust buildup. It’s clear that this isn’t a recent issue — the mold and damage indicate long-term neglect and serious hygiene concerns. The air quality was poor, and the room didn’t feel safe to stay in. This hotel urgently needs a deep cleaning, mold remediation, and...

“Allt är toppen, hotellen som ligger vägg i vägg åt båda hållen är 3 gånger så dyra så du får mycket för pengarna när du bor där då det är nära till allt. Ok rummen är välstädade. Du kan få vänta på hissen dock på morgonen och vid 11.”

“This hotel is well located near Navy Pier, easy to commute to other parts of the city.”

“Everything was great!”

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“The room wasn’t for three adults and one 15 year old as i booked. The second bed was broken. The staff was however very helpful and gave an upgrade immediately.”

“+Bra läge, bra rum -Högt fläktljud, dålig lobby, dyr frukost”

“Great location and staff! The rooms are small for US standards, but extremely comfortable. This is a very hip and modern hotel. The GM, Romain, takes customer service to the next level. A+++”