Hotell med pool i Burton Agnes

"The reception employees were not service minded during check in and out. I arrived at 11 am and asked about the possibility of early check in (anytime before 15:00 even paid for). The receptionist asked for my name and once I gave it, the reply was No, it's fully booked even though: - he didn't even check. - a couple that he helped before me got to check in. - when I came back in the evening and asked for a floor fan, the evening receptionist said he'd look for any available in the "unoccupied rooms". Concluding that morning receptionist lied and the hotel wasn't actually fully booked. "

"Second time I stayed here. Bed is good and firm. But the sheets, even tho they were clean, had stains. Very thin walls. I heard when the neighbour spoke on the phone in the room next door. Or when people came in late and spoke in the hallway. Bathroom needs to be updated. Very hot water in one tap and very cold in one. Wall paper is coming off in the room. No power outlets by the bed, not even usb. Dirty windows. I had to move the bed, wish I didn't. Previous guests trash under it. It looked clean but so many things had stains on it, like the small info signs or the walls, the furniture was sticky. A hoover was in the hallway, when I walked up the stairs (elevator was out of order) but it was not clean. A lot of dirt in the stairs. Positive: Free parking and nice personnel in the morning. I gave it two chances. First time was bad, second worse. Too bad because the location is quite suitable. "