Exteriör
Se tillgänglighet

Recensioner av Guinness Arms

4.5 out of 5
Guinness Arms
The St, Bury St Edmunds, England

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 33 av 41 recensioner" "
8 - Bra i betyg. 7 av 41 recensioner" "
6 - Okej i betyg. 1 av 41 recensioner" "
4 - Dåligt i betyg. 0 av 41 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 41 recensioner" "

9,6/10

Renlighet

9,8/10

Personal och service

9,6/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great weekend getaway
Great.... modern clean room with tea/coffee facilities Obliging staff ..nice bathroom with good power shower .. we ate in the pub which was lovely .. Only downside was no breakfast due to Covid restrictions ... recommended
Bodde här 2 nätter i oktober 2020
Svar från Ben 27 okt. 2020
Thank you so much for your lovely review. We look forward to welcoming you back to the Guinness Arms again soon.

10/10 Fantastiskt

Rupert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gn
Bodde här 1 natt i oktober 2020
Svar från Ben 27 okt. 2020
Thank you so much for your 10 out of 10 review. We look forward to welcoming you back to the Guinness Arms soon.

10/10 Fantastiskt

Gillian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2020
Svar från Ben 27 okt. 2020
Thank you so much for your 10 out of 10 review. We look forward to welcoming you back to the Guinness Arms again soon.

10/10 Fantastiskt

Andrea, Norwich

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms were lovely and excellent service/food for dinner
Bodde här 1 natt i september 2020
Svar från Ben 27 okt. 2020
Thank you so much for your fantastic review. We are delighted that you enjoyed your stay so much, and we hope to welcome you back to the Guinness Arms again soon.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A socially distanced thumbs up!
Fabulous room, friendly staff, basically all you could want from a stay.
Bodde här 3 nätter i september 2020
Svar från Ben 27 okt. 2020
Thank you so much for your fantastic review. We are delighted that you enjoyed your stay so much, and we hope to welcome you back to the Guinness Arms again soon.

10/10 Fantastiskt

Dale

Bodde här 1 natt i september 2020
Svar från Ben 27 okt. 2020
Thank you so much for your fantastic review. We are delighted that you enjoyed your stay so much, and we hope to welcome you back to the Guinness Arms again soon.

10/10 Fantastiskt

joanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Well refurbished pub
Very nice room at this recently refurbished pub. Rooms have separate access, food was also excellent and gardens were very attractive. Loads of parking too
Bodde här 3 nätter i september 2020
Svar från Ben 27 okt. 2020
Thank you so much for your fantastic review. We are delighted that you enjoyed your stay so much, and we hope to welcome you back to the Guinness Arms again soon.

10/10 Fantastiskt

Carol

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
En route to
Warm welcome and lovely room. Evening meal delicious and served promptly and attentively. Will return if travelling this way
Bodde här 1 natt i september 2020
Svar från Ben 27 okt. 2020
Thank you so much for your fantastic review. We are delighted that you enjoyed your stay so much, and we hope to welcome you back to the Guinness Arms again soon.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A lovely stay in a great location. Staff were friendly and we felt very safe.
Bodde här 1 natt i september 2020
Svar från Ben 27 okt. 2020
Thank you so much for your fantastic review. We are delighted that you enjoyed your stay so much, and we hope to welcome you back to the Guinness Arms again soon.

6/10 Okej

maria

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Disappointed
Rooms nicely decorated and quiet. The restaurant looks lovely and dinner was delicious with a very attentive staff. Now for the cons: advertising some rooms as having a private courtyard but there is no direct access to it from the room, you share it with several other rooms and it is in full view of the restaurant entrance and its garden(full of customers) so no privacy whatsoever.Big signs in rooms indicating they had deep cleaned them as per Government guidelines, that is not true. Dust everywhere: lamp on desk, coffee tray,etc. Small make-up mirror on desk covered in smudged marks and when opening the hardback folder containing hotel information we found a used blue face mask crunched up inside, upon calling reception about it someone came removed said mask with their bare hands, barely uttered a sorry, and left the same folder. Despite featuring as a 4.5 stars hotel, there is no safe in the room to keep valuables and no minibar. The bathroom is minuscule.
Bodde här 1 natt i september 2020

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was beautiful. The food was gorgeous. The staff are really attentive and can’t do enough for you. We can’t wait to go back.
Bodde här 1 natt i september 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very pleasant and comfortable stay
We stayed one night in a Design Double Room, which was in a newly built separate annex next to the pub. It was nicely decorated and furnished. The room name was "Walter" and inside were interesting photos with explanations related to Walter Guinness, 1st Baron Moyne. Bed was comfy. The room was quiet. En-suite was compact but functional and the water for the shower was nice and hot. Due to Covid measures, there was no breakfast (which we knew about beforehand, both from the Hotels.com web site and also from a prior message sent to us from the hotel staff). We did not eat in the pub's restaurant, but we did have a drink in the pleasant surroundings of the bar area in very comfy armchairs. efficient table service - no ordering at the bar. The car park is massive and there is 1 charging point for an electric car. There is a lot of seating outside and also a good looking children's play area.
Bodde här 1 natt i september 2020

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent experience
Easy check in, lovely clean room, great shower in bathroom, service by all the staff was excellant even though they were very busy as it is table sevice only at the moment. We had food in the restraunt which was very nice.
Bodde här 1 natt i augusti 2020

10/10 Fantastiskt

Rob

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2020

10/10 Fantastiskt

Jayatika

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2020

10/10 Fantastiskt

Andrew

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent in all areas.
Really nice gastro pub, spotless rooms and amazing staff. Perfect for us, would happily return.
Bodde här 1 natt i augusti 2020
Svar från Ben 28 aug. 2020
Hi Andrew. Delighted that you enjoyed your stay so much and thank you for the amazing review. We hope to see you again soon.

8/10 Bra

David P J

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good but noisy room
Lovely place with nice terrace, the room is beautiful. However the noise from the room upstairs was very annoying,kids running around and couple arguing...
Bodde här 1 natt i augusti 2020

10/10 Fantastiskt

Gaynor, Merseyside

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location & great room. Lovely pub with lovely evening meals menu, due to circumstances (covid) breakfast wasn't back yet, but that didn't affect us, water, tea & coffee available in the room. Friendly & helpful staff. Inside & out all well kept, clean & maintained. Large car park, terrace & gardens with a play area all kept neat & tidy.
Bodde här 2 nätter i augusti 2020

10/10 Fantastiskt

Ali

Gillade: Renlighet och personal och service
Beautiful and unique rooms, immaculate and gorgeous setting
Bodde här 3 nätter i augusti 2020

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fabulous and Friendly
Fabulous and friendly staff and management, we came here for a weekend away and I couldn’t recommend highly enough...for us the mattress was too soft, but The Guinness Arms is an exceptional place to stay
Bodde här 1 natt i augusti 2020
Svar från Ben 17 aug. 2020
Hi Mark Thank you so much for your fantastic review and we hope to see you back at the Guinness Arms again very soon. Many thanks Ben Hyde General Manager

8/10 Bra

Matthew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
2 night stay
Beautiful renovated old pub with very pleasant accommodation. Good food. Highly recommend.
Bodde här 2 nätter i juli 2020

10/10 Fantastiskt

Donna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020

10/10 Fantastiskt

Rhys, Bristol

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Modern rooms tastfully decorated, great shower, fantastic staff, good food, and plenty of parking!
Bodde här 4 nätter i juli 2020

8/10 Bra

Simon

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very very good
Fantastic rooms, very new. Some of the pictures on the bedroom wall were a bit spooky and old fashioned. Very nice place. Staff extremely friendly. Menu a bit limited but food quality was superb. Would definitely stay again.
Bodde här 1 natt i mars 2020
Svar från Guinness Arms 17 juli 2020
Good morning Simon. Thank you for your review, we are pleased to hear that you enjoyed your stay with us. Sorry that the menu is a little limited at the moment, this is to enable us to practice social distancing in the kitchen, but we are hoping to be back to our full menu again soon. Many thanks again and we hope to see you again soon. Kindest regards. The Guinness Arms

10/10 Fantastiskt

Connie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A very comfortable and ideally located Hotel.
The location of Guinness Arms was perfect, just outside Bury St Edmunds, and within easy reach of Thetford Forest, Elveden, Newmarket, Cambridge and Norwich. The boutique room was tastefully furnished, and each room bearing the name of a 'Guinness' family. The restaurant, which has recently been refurbished, is large and very welcoming and the food outstanding, and pleased to say, locally sourced. As for the management and staff, we can't praise them enough for their personal service, attention to detail and pleasantness. Already planning to return, when possible.
Bodde här 5 nätter i mars 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2020

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely stay
Wonderful renovation of a beautiful old pub alongside new rooms. Decor, food, drink, staff, bedroom and bathroom were first rate. Only little niggles were no bin in the bedroom and only one English breakfast teabag on the tea tray.
Bodde här 1 natt i mars 2020

10/10 Fantastiskt

Elaine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020

10/10 Fantastiskt

Dale

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great peaceful boutique hotel with amazing pub
Great welcome and receptionist booked table with no problem and loved food and drink on the evening. Rooms are beautiful very clean and comfortable. Check out was swift and excellent value for money
Bodde här 1 natt i februari 2020

10/10 Fantastiskt

Daria

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recommendation
I absolutely loved the decor. Place was really clean and in good condition. Excellent service. Good breakfast.
Bodde här 1 natt i februari 2020

10/10 Fantastiskt

Maureen

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2019

10/10 Fantastiskt

Shaun

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2019

8/10 Bra

Rob

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Damaging cost cutting.
We stayed for one night, the room was really nice, quite small but okay. Toiletries were cheap and nasty though considering they are a boutique hotel. We could hear every footstep or drawer or door from the room above. We could hear talking, Not really what I would expect and certainly not acceptable to have so little privacy. Food in restaurant was excellent, no seats in bar which was a bit of a shame when we arrive, had to buy drinks and go to our room to drink them. Breakfast was nice but choice was limited. Wouldn’t stay here again and have stayed in much nicer four star hotels.
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Luke

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stunning room and pub. Room was decorated beautifully and pub is cosy, welcoming and really well refurbished. Great food, staff couldn't be more helpful. Will definitely be staying again. Highly recommended, i often shy away from pub/b&b to stay in bigger hotels as ive had a few disappointments when you get there and it's not as nice as the pic. The Guinness arms is better than the pics, wel with a try, you won't be be disappointed.
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Hotel
Absolutely amazing, best hotel ive stayed in for a long time Definitely will be returning.
Bodde här 1 natt i december 2019

8/10 Bra

Steve

Bodde här 1 natt i december 2019

10/10 Fantastiskt

Barbie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic stay away
Loved it. Loved everything about this place. The staff, the food and the unique boutique rooms. Will be back
Bodde här 1 natt i november 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
10 out of 10
Perfect hotel Food excellent, staff very helpful an friendly
Bodde här 1 natt i november 2019

10/10 Fantastiskt

Alan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would definitely return
Lovely interior design and well thought out rooms with everything you need. Food was fantastic and I was made to feel welcome by all of the staff I spoke to.
Bodde här 1 natt i november 2019

10/10 Fantastiskt

tom

Bodde här 1 natt i november 2019

10/10 Fantastiskt

Joanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
WOW - absolutely stunning
We stayed here for 2 nights recently and was blown away with the accommodation. The Guinness Arms had just gone throigh major renovations and we were lucky to be one of their first few guests. From the moment I booked the service we received was amazing, the room was stunning. They have clearly put a lot of time and thought into the rooms, the finnish is amazing - to be honest we didnt want to go home. We only had breakfast there but that was really nice and the staff were ao friendly. We had drinks in the bar during the evening and the manager was great at knocking up a cocktail for me.
Bodde här 2 nätter i november 2019
Svar från Ben 6 nov. 2019
Thank you so much for your review Joanna. It was a pleasure to have you as our guests and we look forward to welcoming you back again very soon. Ben Hyde General Manager Guinness Arms