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Recensioner av Le Méridien Pyramids Hotel & Spa

5 out of 5
Le Méridien Pyramids Hotel & Spa
El Remaya Square-Pyramids, PO Box 25, Giza

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 291 av 841 recensioner" "
8 - Bra i betyg. 321 av 841 recensioner" "
6 - Okej i betyg. 124 av 841 recensioner" "
4 - Dåligt i betyg. 67 av 841 recensioner" "
2 - Väldigt dåligt i betyg. 38 av 841 recensioner" "

8,2/10

Renlighet

8,0/10

Personal och service

8,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect location with good and fresh food.
We had a nice stay in perfect location for a visit to the Pyramids. The food at the restaurants was good. No issue regarding un-fresh food even when Sashimi. The pool and pool restaurant was fine with great view of the Pyramids. We will for sure return.
Bodde här 4 nätter i december 2019
Svar från Raghda 8 jan. 2020
Dear PETER, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rekommenderas
Bra hotel nära Pyramiderna. Trevlig personal. Mycket bra mat! Ordnade en mycket bra visning av pyramiderna med chaufför och guide.
Bodde här 3 nätter i november 2019
Svar från Raghda 9 dec. 2019
Dear STEFAN, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Matti

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
En oas i Giza
En oas i Giza ! Perfekt hotell i närheten av Giza-pyramiderna !
Bodde här 2 nätter i maj 2018
Svar från Raghda 28 maj 2018
Dear M. Matti, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

2/10 Väldigt dåligt

Emilio

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Ofräsch och slitna rum. Max 3 stjärnigt.
Otroligt dåligt skick i rummen. Vi tog en delux med pyramidutsikt. Väldigt slitet och ofräscht
Bodde här 4 nätter i juli 2017
Svar från Raghda 10 aug. 2017
Dear Mr. Emilio, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. I would, first of all, like to reiterate my sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse for the poor standards you found in your room, and I would like to assure you that remedial action has already been taken. You may be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Yours Sincerely,

8/10 Bra

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dålig wifi...beställde extra wifi på rummet vilket knappt fungerade...annars ett hyggligt hotell med en härlig utsikt mot pyramiderna.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nära pyramiderna
Var där några få dagar för att se pyramiderna, det gjorde vi. Tyvärr fanns det inget mer inom rimligt avstånd. Priserna på hotellets restauranger var oskäligt höga, kan det bero på att det inte fanns några alternativ. Hade önskat någon form av kiosk /minimarket på hotellområdet.
Svar från Raghda 29 feb. 2016
Dear Guest, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. I would like to assure you that all your comments are under discussion and wherever possible, remedial action will be taken. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

4/10 Dåligt

Erika

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Trafikbuller
Hotelllobby:n och allmäna ytor känndes bra och moderna. Rummen var dock ganska slitna och höll inte samma standard. Jag bytte rum för att mitt fönster låg nära en bullrig gata men fick ändå ett rum där man hörde trafiken. Då det är vägar som är trafikerade sent in på natten och de har tradition att tuta mycket så störde det en hel del kvalitén på vistelsen. Annars var innegården med pool trevlig och hotellet ligger nära pyramiderna.

4/10 Dåligt

aisha

Gillade: Renlighet, personal och service och rummets bekvämlighet
Helt ok
Hotellet var jätte bra men det enda tråkiga var att vi fick 2 bra säng och en liten säng.. Vi var 3 gäster och alla borde få samma säng. Dom vill inte ge oss större rum

10/10 Fantastiskt

J sebas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great overall experience
Amazing hotel. Perfectly located. Great service. 10/10.
Bodde här 5 nätter i mars 2020
Svar från Raghda 11 mars 2020
Dear J SEBAS, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

JUNKO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
対応がきちんとしています。
ピラミッドビューのお部屋を予約したつもりが、通されたお部屋からはピラミッドがほとんど見えませんでした。フロントに言いに行ったら、ピラミッドビューのお部屋に替えていただけました。 イタリアンレストランでディナーしたのですが、とても気持ちのいい対応でした。
Bodde här 2 nätter i mars 2020
Svar från Raghda 11 mars 2020
Dear JUNKO, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Das Personal war sehr freundlich und hilfsbereit,der Poolbereich sehr schön und gepflegt und die Ausstattung des Zimmers/Badezimmers etwas veraltet.
Bodde här 6 nätter i februari 2020
Svar från Raghda 2 mars 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. You may be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Mooi hotel. Groot maar steeds plaats in de restaurants, zwembad e.d. Alle faciliteiten die je wenst. Zeer vriendelijke mensen. Uitzicht aan het zwembad op de piramides is zeer fijn. Goede locatie als uitvalbasis voor excursies te combineren met een dagje zwembad. Excursies beperkt vanuit het hotel. Best te boeken bij andere operatoren.
Bodde här 5 nätter i februari 2020
Svar från Raghda 1 mars 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Ana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Raghda 27 feb. 2020
Dear ANA, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

SaadFarouk, Dubai

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect hotel and great team. Amazing location with amazing view to the pyramids
Bodde här 1 natt i februari 2020
Svar från Raghda 23 feb. 2020
Dear SAADFAROUK, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

Annmarie

Gillade: Renlighet, personal och service och rummets bekvämlighet
Minutes from the Pyramids
Great location across the street from the entrance to the Pyramids, which is also a negative because it attracts large tourist groups. So there is a somewhat loud and chaotic feel in the large lobby area. But it also means breakfast starts at 4 am and that was good for my early morning flight. The room was spacious but basic. No outlets by the bed to charge phones, camera, etc. Only outlets were near the base of the wall. But WiFi was free and pretty good.
Bodde här 2 nätter i februari 2020
Svar från Raghda 19 feb. 2020
Dear ANNMARIE, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location across from pyramids. Beautiful pool area. Rooms a bit dated but ok.
Bodde här 2 nätter i februari 2020
Svar från Raghda 16 feb. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. You may be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is located in an awesome location with beautiful pyramid views. The staff were all very friendly. I would stay at this hotel again if I ever visit Cairo Egypt again.
Bodde här 3 nätter i januari 2020
Svar från Raghda 16 feb. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i februari 2020
Svar från Raghda 16 feb. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Abdul and Ismail were especially helpful. I have nothing more to add.
Bodde här 4 nätter i februari 2020
Svar från Raghda 11 feb. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is very professional and helpful. Everyone was so pleasant to speak with and always ready to assist you. I will definitely stay again
Bodde här 7 nätter i januari 2020
Svar från Raghda 2 feb. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Jacob, Cairo

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Le Meridien Pyramids is a top-notch hotel in Egypt. Compared to other hotels at this price it is head and shoulders above the rest. There is a heated pool, actually warm enough to swim in during the winter. Other places we have stayed (Porto Sokhna) say they have a heated pool, but it's still too cold to enjoy. --The on-site restaurants are a little expensive and parking at the hotel is about $10/day.
Bodde här 2 nätter i januari 2020
Svar från Raghda 26 jan. 2020
Dear JACOB, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

Verifierad resenär

Bodde här 4 nätter i januari 2020
Svar från Raghda 26 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Nice hotel in good location close to pyramids
The staff is very helpful and SPA is good. Rooms are really ok and the breakfast good.
Bodde här 4 nätter i januari 2020
Svar från Raghda 26 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i januari 2020
Svar från Raghda 23 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is at an amazing location. The hotel has excellent restaurants, excellent staff, and excellent facilities. If I were to ever go back to Egypt I would stay here. The only negative thing about the property is the convenience supermarket inside the hotel, which has artificial and rip-off prices. They charge you 14 usd for a shampoo; 16 for a razor; 8 usd for pringles. Quite a
Bodde här 3 nätter i december 2019
Svar från Raghda 20 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. As you are probably aware, the shops services are provided by third parties and I have passed all of your correspondences to their Managing Director, so that he may take whatever action he feels appropriate to rectify their prices. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

Mauro

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Nice location
Pros: The hotel is just in front of the pyramids. Staff is very friendly and helpful. Nice restaurants, very good breakfast. Fantastic pyramid view from my room. Cons: My room was dirty (dust everywhere and some hair on the carpet), furniture need maintenance. No hairdryer nor shower cap.
Bodde här 2 nätter i januari 2020
Svar från Raghda 15 jan. 2020
Dear MAURO, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel staff are very much appreciated and will be passed on to all concerned. I would, first of all, like to reiterate my sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse for the poor standards and service you encountered, and I would like to assure you that action has already been taken as a result of your comments. Staff in the Housekeeping Department have been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Yours Sincerely,

8/10 Bra

habib

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
معقول
معقول ولكن لايرقى لمستويات المريديان
Bodde här 2 nätter i januari 2020
Svar från Raghda 26 jan. 2020
Dear HABIB, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. I would, first of all, like to reiterate my sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse for the poor standards and service you encountered, and I would like to assure you that remedial action has already been taken. I would, however appreciate that you advise a specific incident that disappointed you during your stay with us in order to assist us maintaining our usual high standards at all times. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Yours Sincerely,

4/10 Dåligt

Barbara

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Raghda 15 jan. 2020
Dear BARBARA, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. I would, first of all, like to reiterate my sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse for the poor standards and service you encountered, and I would like to assure you that remedial action has already been taken. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Yours Sincerely,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Raghda 13 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i januari 2020
Svar från Raghda 13 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Rowland

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome Views
Wonderful stay with magnificent views of the Pyramids at Giza. Great stay!
Bodde här 1 natt i januari 2020
Svar från Raghda 9 jan. 2020
Dear ROWLAND, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
De locatie is fantastisch, vlak naast de pyramides. Het zwembad is mooi en het is fijn dat er ook een groot verwarmd zwembad is. Wat minder is, is dat het hotel vrij oud is. Dit zie je terug in de staat van vloerbedekking, tegels, etc. De douches lijken wel wisselbaden, continu warm-koud-warm-koud. Het eten in de restaurants is matige kwaliteit, dat zou voor een hotel van deze status veel beter moeten zijn. We zijn dus maar bij het naastgelegen Mariott Mena House gaan eten elke dag; dat hotel is net als het Meridien bezit van Mariott Hotels. Het eten daar was voortreffelijk zowel in het Indiase en Italiaanse restaurant. Verder was in Meridien het personeel erg aardig en behulpzaam.
Bodde här 7 nätter i december 2019
Svar från Raghda 8 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Please rest assured that your comments have now been discussed with all concerned to ensure we maintain the highest of standards in our food offerings. You may also be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2019
Svar från Raghda 8 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
バスタブはあるが、使いにくい。音がうるさい。ピラミッドは見えるが、もっと見える所を見せてくれるように頼んだが、応答がなかった。 ここは、3つ星レベルで仕方ないと思いが、一度は泊まりたいホテルとはとてもいえない。
Bodde här 2 nätter i januari 2020
Svar från Raghda 26 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. I would, first of all, like to reiterate my sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse for your specific requests not being carried out, and I would like to assure you that remedial action has already been taken. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Yours Sincerely,

10/10 Fantastiskt

Susan

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic Hotel and Location!
Great location, friendly reception staff even though we arrived in the later part of the evening. Multiple restaurants - great food & service! Fantastic rooms and very comfortable beds! Loved this place!
Bodde här 1 natt i januari 2020
Svar från Raghda 6 jan. 2020
Dear SUSAN, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

Evangelos

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Noce place to be in Egypt...few things to correct
Really nice hotel but we had to ask for stuff like slippers, toilet paper and hairdryer.. i was expecting a five star hotel to have those ready in advanced and not to ask for them. Overall really good service, nice hotel and spa
Bodde här 3 nätter i december 2019
Svar från Raghda 5 jan. 2020
Dear EVANGELOS, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. I would like to assure you that action has already been taken as a result of your comments. Staff in the Housekeeping Department have been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Brent

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel & excellent value!
We had a great couple of days in Giza staying at the La Meridian. Views of the pyramids out of our window were great! We did the dinner buffet one night and it was truly good. We are not big on the buffets but took a look at the breakfast buffet and was amazing! Location was excellent as we were just a short taxi ride to the pyramids. Value for our stay in USD was very good! One of the pools was heated and very nice - my son & wife enjoyed!
Bodde här 2 nätter i december 2019
Svar från Raghda 5 jan. 2020
Dear BRENT, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
とても良いホテルでした
朝食はとても美味しく、部屋についても満足いく広さと清潔感でした。ただ、ホテル内にある売店は不満足でした。価格設定がとても高く、マーケットにある数倍の金額で購入してしまいました。
Bodde här 5 nätter i december 2019
Svar från Raghda 26 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. With reference to the disappointing experience you encountered with the shop while staying in our hotel. As you are probably aware, shops services are provided by a third party and I have passed all of your correspondences to their Managing Director, so that he may take whatever action to rectify the situation. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

Verifierad resenär

Gillade: Bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i december 2019
Svar från Raghda 5 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

2/10 Väldigt dåligt

KK, San Francisco

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I paid a premium to get the Pyramid view but in my room to get the view I had to walk to a corner and only from there the pyramids were visible. I requested the staff to get a better view but I was told to come back a few hours later. When I went back, I was told that they are completely full and dont have even one room unoccupied. I did a quick search on Marriott site and was seeing 4 pyramid view room available. On telling the staff of this they told me that it must be very high rate room and I showed them on my cell phone that the rate was 60% less than what I had paid. After that the staff told me that they have rooms classified as pyramid view but are on same side but lower level of my current room. So basically they lied to me several times earlier saying they have No availability and high rates etc.
Bodde här 1 natt i december 2019
Svar från Raghda 5 jan. 2020
Dear KK, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. There is certainly no excuse for the disappointing standards which you encountered, and I would like to assure you that each point you mentioned has already been discussed with the personnel concerned, to ensure a similar situation does not recur in the future. I have carried out an investigation regarding your specific requests that were inappropriately handled, which is clearly completely unacceptable, however I would appreciate if you can advise the name of the personnel involved or the date of the incident to enable us to conclude the investigation and get back to you with our findings. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Should you decide to do so, I would appreciate you contacting my office. Yours sincerely,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och bekvämligheter
Pyramids are amazing. Staff are incredibly friendly and helpful. Rooms are a little dated and in need of some tlc but perfectly safe and livable.
Bodde här 1 natt i december 2019
Svar från Raghda 5 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. You may be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

4/10 Dåligt

Bettina

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Don't go there
I don't know where to start: - 40 minutes to do the check in, and there was no queue! - 25 minutes for the check out - the rooms are so dirty!!! It's a disgrace. I took some photos so bad it was. - we booked a king bed, we had two small beds. They said at check in they would put them together, it didn't happen. I had to go the the reception the second day and ask for it, again! - every day the room keys are deactivated and you have to go to the reception to reactivate them (the hotel is big, the reception was 3 minutes from our room!). - breakfast is huge but not really good. - the concierge is really unfriendly and doesn't understand much of English. - we paid $160 for the new year Eve gala dinner. That was the worse gala dinner of our life: the buffet was huge but nothing was really good. Not one drink was included, not one!! We never saw the belly dancers that were scheduled, there hasn't been a count down at midnight. Half of the guests had already left by 22:00 as there was no ambiance! What a shame, and a waste of money!! I stop there but there is so much more...
Bodde här 2 nätter i december 2019
Svar från Raghda 5 jan. 2020
Dear BETTINA, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. There is certainly no excuse for the disappointing standards which you encountered, and I would like to assure you that each point you mentioned has already been discussed with the personnel concerned, to ensure a similar situation does not recur in the future. I have carried out an investigation regarding specific requests not being adhered to, which is clearly completely unacceptable, however I would appreciate if you can advise the name of the personnel involved or the date of the incident to enable us to conclude the investigation and get back to you with our findings. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Should you decide to do so, I would appreciate you contacting my office. Yours sincerely,

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Great location, great staff, great breakfast. Facility itself need some fixing. Had to call twice to fix bathroom drain. Air conditioning was not working as expected.
Bodde här 3 nätter i december 2019
Svar från Raghda 30 dec. 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. I would like to assure you that action has already been taken as a result of your comments. Staff in the Engineering Department have been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times. You may be interested to know that hotel is about to undergo a comprehensive refurbishment program. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

6/10 Okej

Muazam

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Have had much better for the price
Let me start with context, the stay was for my family of 5 booked without breakfast. The good: Super awesome heated pool with a view of the pyramids in the background. Concierge was good all around. The bad: Rooms are ice cold and the A/C does not do heating period. We had to request an external heater which helped to an extent. Meals at the restaurant are crazy expensive 160egp for a toasted cheese and tomato sandwich. In room dining is the same. The rooms and bathroom pictures on the site are deceiving as in reality they are very dated.
Bodde här 3 nätter i december 2019
Svar från Raghda 29 dec. 2019
Dear MUAZAM, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. I would, first of all, like to reiterate my sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse for the poor standards and service you encountered, and I would like to assure you that remedial action has already been taken. You may be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Yours Sincerely,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
르메르디앙 숙박이용썰
장점 - 전반적으로 매우 깔끔함. 수영장에 나가보면 피라미드가 보여서 좋음. 피라미드와 거리적으로도 가까움. 택시 타고 7분 정도 거리. 주변에 맛있는 로컬식당이 있음. 단점 - 공항에서 거리가 멀다. 특히 저녁에 택시를 타고 가려면 차가 매우 많이 막히므로 고려해야 한다. 겨울에 방문해서 그런지 밤에 방이 조금 추웠다. 주변 거리를 걸어다니기에는 힘듦. 인도와 횡단보도가 없어서 교통상황 카오스임. 결론적으로 카이로에서 피라미드 인근 숙소를 찾는다면 가성비 고려했을 때 무조건 추천!
Bodde här 1 natt i december 2019
Svar från Raghda 23 jan. 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Bra

Kamaldjit S.

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel but not a 5 star
It's a good hotel but not a 5 star. We would (almost) give this hotel a 4 star. Old hotel that needs some upgrade. Roomservice was good if a men was picking up the phone, the lady does not know how to talk english and forgot most of the time half of the order that has been placed. Although the negative points this hotel has an amazing piramide view.!
Bodde här 9 nätter i december 2019
Svar från Raghda 29 dec. 2019
Dear KAMALDJIT, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa Your kind comments regarding our hotel are very much appreciated. I would like to assure you that action has already been taken as a result of your comments. Staff in the Food & Beverage Department have been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times. You may be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Ahmed

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019
Svar från Raghda 29 dec. 2019
Dear AHMED, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent services and very friendly staff. Amenities are up to my standards. My only problem was the food, for me they need to have more variety esp me as I am a meat lover and they serve less meat at their breakfast but other than that I would highly recommend this hotel. The best view of the pyramids in hotel area was the highlight of my stay.
Bodde här 5 nätter i december 2019
Svar från Raghda 29 dec. 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Please be assured that your comments are under discussion and wherever possible, remedial action will be taken. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing stay ! Food was delicious. Beautifully decorated for the holiday season . Massage was amazing. Definitely recommend!
Bodde här 2 nätter i december 2019
Svar från Raghda 26 dec. 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Fantastiskt

Gabriela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing hotel, perfect location walking distance from the pyramids. Friendly staff and rooms were always very clean.
Bodde här 4 nätter i december 2019
Svar från Raghda 24 dec. 2019
Dear GABRIELA, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,