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Recensioner av Sheraton Cairo Hotel & Casino

5 out of 5
Sheraton Cairo Hotel & Casino
Galaa Square, Giza

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 153 av 264 recensioner" "
8 - Bra i betyg. 66 av 264 recensioner" "
6 - Okej i betyg. 19 av 264 recensioner" "
4 - Dåligt i betyg. 10 av 264 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 264 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

RYOICHI

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
部屋も広くて綺麗でした
Bodde här 3 nätter i februari 2024
Svar från Dina 4 apr. 2024
Dear RYOICHI,Thank you for staying at Sheraton Cairo hotel & Casino.We really appreciate sharing your positive feedback and hope to welcome you again soon.Sincerely

10/10 Fantastiskt

Ahmed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent new renovated hotel very professional staff Amazing food variety in the morning breakfast many options for dining don’t forget the delicious Honey Cake from bridge cafe - overall wonderful experience
Bodde här 1 natt i mars 2024
Svar från . 10 mars 2024
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 Fantastiskt

Barbara

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Wondetful experience with front desk staff especially Ahmedehab - fantastic help with extra night stay which i thought was included with package - as well as Ismail & all staff I encountered.
Bodde här 1 natt i mars 2024
Svar från Hotel Managment 8 mars 2024
Dear Valued guest, we want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 Fantastiskt

Mohammad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från . 30 jan. 2024
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 Fantastiskt

Khalid, jeddah

Bodde här 4 nätter i januari 2024
Svar från Hotel Managment 8 mars 2024
Dear Valued guest, we want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 Fantastiskt

Larry Eugene

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff could not have been nicer. It was very clean and upscale. Food was great. Room cleaned everyday. Over all easy to navigate around. I would come back.
Bodde här 9 nätter i januari 2024
Svar från . 22 jan. 2024
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 Fantastiskt

TALAL

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2023
Svar från . 22 jan. 2024
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 Fantastiskt

Sang Cheol, Closter

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best assistance from staffs
Bodde här 3 nätter i december 2023
Svar från Hotel Management 2 feb. 2024
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

6/10 Okej

RITSUO, akigunhutyuutyou

Reste i grupp, Affärsresenär
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
建物そのものが外壁剥落しており、傷みが目立つ状態だった。
Bodde här 2 nätter i december 2023
Svar från . 18 dec. 2023
Dear Valued Guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon. Amir

10/10 Fantastiskt

Yagoub mohamed

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would like to thank the staff over the reception especially Suha is a very helpful and nice Indeed I m very grateful overall
Bodde här 7 nätter i november 2023
Svar från Hotel Managment 1 dec. 2023
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 Fantastiskt

Hamdi

Gillade: Renlighet och bekvämligheter
Outstanding Performance at front desk very polite professional service Rooms are very clean and new
Bodde här 1 natt i november 2023
Svar från . 20 nov. 2023
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 Fantastiskt

Mehrshad

Bodde här 3 nätter i september 2023
Svar från Hotel Management 31 okt. 2023
Dear Mehrshad, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

8/10 Bra

Ali

Bodde här 3 nätter i september 2023
Svar från Hotel Management 31 okt. 2023
Dear Ali, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

8/10 Bra

Samuel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Center located
Bodde här 8 nätter i september 2023
Svar från Hotel Management 31 okt. 2023
Dear Samuel, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

8/10 Bra

surekha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is an excellent hotel with beautiful view of the Nile. Main drawback is indoor smoking. We did not get a king bed in a non-smoking room per our reservation and even on the non-smoking floor there was smell of cigarette smoke in the corridor. We did not appreciate that.
Bodde här 4 nätter i september 2023
Svar från Hotel Management 31 okt. 2023
Dear Surekha, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 Fantastiskt

Olga

Bodde här 3 nätter i september 2023
Svar från Hotel Management 31 okt. 2023
Dear Olga, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 Fantastiskt

Amira

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i augusti 2023
Svar från Hotel Management 31 okt. 2023
Dear Amira, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 Fantastiskt

ABDULLAH

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely place to stay
Bodde här 5 nätter i augusti 2023
Svar från Hotel Management 30 aug. 2023
Dear Mr. ABDULLAH,Thank you for the great rating. We hope to welcome you back soon.Sincerely

2/10 Väldigt dåligt

Mekdad

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
be carful when you go there they always will come up with something only to keep your deposit ! I got charged for a bill like 4 times
Svar från Hotel Management 18 aug. 2023
Dear Mekdad, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 Fantastiskt

Essa

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In the center of the city very close to nile river The sing is too small the shower is small
Bodde här 7 nätter i juli 2023
Svar från Hotel Management 5 aug. 2023
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests life the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 Fantastiskt

Barton

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
My wife and I stayed at the Sheraton while traveling with another couple and we had a great experience. Aside from being a nice, modern hotel, some highlights were: - A great pool and well-equipped fitness center - A fantastic sushi restaurant - An Italian restaurant that was tasty and a great value Overall, we were quite pleased with our stay.
Bodde här 6 nätter i juli 2023
Svar från Hotel management 5 aug. 2023
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests life the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bel hôtel situé près du Nil. Quelques difficultés d'accès si vous arrivez par le nord. Un peu bruyant car si tu es près d'un rond-point. Piscine non chauffée. Wifi correct
Bodde här 3 nätter i april 2023
Svar från Hotel Management 23 apr. 2023
Dear Valued Guest,Thank you very much for you constructive feedback. We hope to welcome you back real soon.Sincerely

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
View of the Nile.
It was great overall. Great location, not too far from the sights. Definitely a haven in hectic Cairo.
Bodde här 2 nätter i april 2023
Svar från Hotel Management 23 apr. 2023
Dear Valued Guest,Thank you very for your positive feedback. We hope to welcome you back soon.Sincerely

10/10 Fantastiskt

Cesar

Bodde här 3 nätter i april 2023
Svar från Hotel Managment 9 juni 2023
Dear Valued Guest, Thank you very for your feedback. We hope to welcome you back soon. Sincerely

10/10 Fantastiskt

Sandrene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff and clean property
Bodde här 1 natt i mars 2023
Svar från Hotel Management 25 mars 2023
Dear Sandrene, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 Fantastiskt

A

Bodde här 4 nätter i mars 2023
Svar från Hotel Managment 8 apr. 2023
Dear A, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

8/10 Bra

Lorraine, Houston

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Staff was exceedingly friendly and helpful. Breakfast was super nice. Beds super comfortable and the room had a nice view. The surroundings of the hotel and Cairo in general need a major cleanup and control of the stray dog population.
Bodde här 1 natt i februari 2023
Svar från Hotel Management 14 mars 2023
Dear Lorraine, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 Fantastiskt

Yagoub mohamed

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thanks so much indeed
Svar från Hotel managment 13 jan. 2023
Dear Yagoub Mohamed, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

8/10 Bra

Deborah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Hotel Managment 9 juni 2023
Dear Valued Guest, Thank you very for your feedback. We hope to welcome you back soon. Sincerely

10/10 Fantastiskt

Adnan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2022
Svar från . 20 nov. 2023
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 Fantastiskt

Ji, Woodbury

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and good location.
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Ji, Woodbury

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location with good service.
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Ji, Woodbury

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and staffs aren nice.
Bodde här 2 nätter i november 2022
Svar från Dina 17 nov. 2022
Dear ji,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 Bra

Ahmed

Bodde här 1 natt i november 2022

10/10 Fantastiskt

Rodiana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We wish to had stayed at the Sheraton through the 4 nights in Cairo. We only ended up going to the Sheraton on our last evening because we extended our trip. The hotel is beautiful, clean, rooms are nice, and service was excellent.
Svar från Dina 17 nov. 2022
Dear Rodaiana,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 Bra

Shunya

Gillade: Personal och service och bekvämligheter
設備など基本的に綺麗でしっかりしています。 朝食ブュッフェも種類が豊富で美味しかったです。 3階でしたが、バルコニーの扉の鍵が閉まらなかったのが少し気になりましたが、概ね満足でした。
Bodde här 1 natt i september 2022
Svar från Hotel Managment 22 sep. 2022
Dear M. Shunya, Thank your for taking the time to share your feedback. We hope to welcome you back. Sincerely

10/10 Fantastiskt

Ian

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2022
Svar från Dina 18 aug. 2022
Dear Ian, Thank you

8/10 Bra

Damien

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice. Many options for food. Can't beat the location.
Bodde här 1 natt i augusti 2022
Svar från Dina 10 aug. 2022
Dear Mr. Damien, Thank your for taking the time to share your positive feedback. We hope to welcome you back. Sincerely

2/10 Väldigt dåligt

Sit Hian

Bodde här 1 natt i augusti 2022
Svar från Dina 18 aug. 2022
Dear Sit Hiam, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 Fantastiskt

Ahmed

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good experience
Bodde här 3 nätter i augusti 2022
Svar från Dina 10 aug. 2022
Dear Mr. Ahmed, Thank your for taking the time to share your positive feedback. We hope to welcome you back. Sincerely

10/10 Fantastiskt

Mustafa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff clean and well maintained close to all sites
Bodde här 6 nätter i juli 2022
Svar från Hotel Managment 22 juli 2022
Dear Mr. Mustafa, Thank you for taking the time to share your feedback. Best regards

10/10 Fantastiskt

talal

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i juni 2022
Svar från Dina 3 juli 2022
Dear Mr. Talal, Thank you for taking the time to share your feedback. Best regards

2/10 Väldigt dåligt

Salem

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2022
Svar från Dina 14 juni 2022
Dear Mr. Salem, We are sorry to hear that your stay was not up to your expectations. We also would like to hear more details in order to share them with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. Sincerely

10/10 Fantastiskt

Victor

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2022
Svar från Dina 13 juni 2022
thank you

8/10 Bra

AGEE A

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
تمام
Bodde här 1 natt i juni 2022
Svar från Dina 13 juni 2022
Thank you

10/10 Fantastiskt

Alex, Abington

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We originally booked Aracan Pyramid and left day one. We searched for a new hotel and found this one. It was amazing. MARINA was the best.. super nice, helpful, knowledgeable, she made our experience way better from the very start. Room is spacious, bathroom is super amazing. Everyone is friendly. If your on a budget save money elsewhere and book this hotel you won’t regret it. Ask for a high floor and possibly the Nile view.
Bodde här 2 nätter i maj 2022
Svar från Dina 13 juni 2022
Thank you

2/10 Väldigt dåligt

sharwar

Gillade inte: Personal och service
Bodde här 3 nätter i maj 2022

10/10 Fantastiskt

Basmah

Bodde här 4 nätter i maj 2022

6/10 Okej

Darren

Affärsresenär
Gillade: Boendets skick och faciliteter
Booked king room given single
Booked king room and was given single and wasn’t able to change even though requested. Room also smelt of smoke
Bodde här 4 nätter i maj 2022
Svar från Dina 14 juni 2022
Dear Valued guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotel leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely,

10/10 Fantastiskt

Archontoula

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Πολύ καλή διαμονή. Εξυπηρετικοί όλοι και ιδιαίτερα το team του πρωινού 👍 Η τοποθεσία καταπληκτική ! Θα ξαναπηγαίναμε σίγουρα !
Bodde här 3 nätter i maj 2022
Svar från Dina 13 juni 2022
Thank you