Thank you for rating your stay at The Square Boutique Hotel, we would like to hear more from you, If there is anything that you would like to mention, please reach us directly through the Email. we are looking forward to welcome you back soon.

Dear TESSIA , Thank you for taking from your time and write about us , first of all we are sorry for any inconveniences that caused bad experience during your stay , But there are some points we would like to clear for our upcoming guests , unfortunately all what you said about the place and the building is not true , the building is historical building that been renovated twice from the government in the last 3 years , so the building is in a very good shape and everyone can see that , our hotel is not ruined , and everything is working perfectly . But also we would like to share the true reason that made you write such un honest words about our hotel , You arrived to our hotel with an Egyptian man , and according to our ( country law ) this is not possible unless you are married officially , so we could not do that and allow you in the room together , so you asked for cancellation and for your money back and as you paid to expedia with your card , we asked you to contact expedia for free cancellation and getting your money back from them , that's why you did not like the hotel , for something is totally out of our hands , hope you are more honest with your future reviews , Best of Luck and sorry again for your experience .

Dear Casha , Thank you very much for your nice words and we really appreciate your feedback. We are very sorry for the situation as well .there no one right to ask you for marriage certificate, it was just a a general check that never happened before . But you know sometes tourism police check . And it is all your right to not to give anyone anything .we are very sorry again and we promise it won't happen again . It was our reception desk fault to let anyone ask you about anything so we are very sorry about that . Thank you very much