Idrottsanläggning

Recensioner av Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 out of 5
Hilton Cancun Mar Caribe All-Inclusive Resort
Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 609 av 1012 recensioner" "
8 - Bra i betyg. 226 av 1012 recensioner" "
6 - Okej i betyg. 96 av 1012 recensioner" "
4 - Dåligt i betyg. 36 av 1012 recensioner" "
2 - Väldigt dåligt i betyg. 45 av 1012 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Lydia M., Humble

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the relaxation, scenery, food, staff, and plentiful drinks!
Bodde här 5 nätter i april 2024
Svar från Alejandra Morales 2 maj 2024
Dear Lydia, Thank you for taking the time to write a review about your recent visit to Hilton Cancun Mar Caribe. We love hearing about your fantastic experience in our resort. We hope to have the pleasure of welcoming you back in the future and providing you with another fantastic stay.Warm regards, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Younjea

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was wonderful vacation for our family!!
Bodde här 6 nätter i april 2024
Svar från Alejandra Morales 2 maj 2024
Dear Younjea, Thank you for taking the time to review your stay at Hilton Cancun Mar Caribe. We're glad to learn you had a 5-stars experience during your recent visit! Thank you for being our guest! Best regards, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Kayla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was such a lovely resort. We went for a girls getaway and had the best time. On night one, we had a water issue in our room — the manager upgraded us and gave us an amazing alternate room for our trouble. Overall would definitely stay again!
Bodde här 5 nätter i april 2024
Svar från Alejandra Morales 2 maj 2024
Dear Kayla, Thank you for taking the time to review your recent stay at Hilton Cancun Mar Caribe. We're glad to learn you had a 5-stars experience during your recent visit! It's wonderful to see that you enjoy our resort. We look forward to host you again soon! Best regards, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Hiren

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place
Bodde här 3 nätter i januari 2024
Svar från Alejandra Morales 2 maj 2024
Dear Hiren, Thank you for taking the time to review your stay at Hilton Cancun Mar Caribe. We're glad to learn you had a 5-stars experience during your recent visit! Thank you for being our guest! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

ellen

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and great customer service!
Bodde här 3 nätter i mars 2024
Svar från Alejandra Morales 2 maj 2024
Dear Ellen, We appreciate you for being part of Hilton Cancun Mar Caribe. We are happy to see you enjoyed our great service and attention. We hope to see you soon! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

6/10 Okej

Donna

Reste i grupp
Gillade: Personal och service
I enjoyed my stay. But I would prefer an adults only resort. Couldn’t really relax with all the kid’s running around.
Bodde här 4 nätter i april 2024
Svar från Alejandra Morales 2 maj 2024
Dear Donna, Thank you for taking the time to write a review about your recent stay at Hilton Cancun Mar Caribe. Our resort is family-friendly and in the current season, we receive many families with children. We regret if our high occupancy caused any inconvenience during your stay. Rest assured; we will review our policies to ensure that the areas designated to adults are respected in the future.We hope to welcome you back soon on your next visit to the Mexican Caribbean and change your mind about vacationing with us.Warm regards.Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Bryan Patrik

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Completely fabulous! The staff was so welcoming and friendly. The onsite restaurants were all fantastic. The best was the Italian restaurant (La Luce) as head chef Sergio prepared a magnificent menu. The service by Ricardo (waiter) was also splendid. You should stay for at least a week at this resort. It was dreamy!
Bodde här 7 nätter i april 2024
Svar från Alejandra Morales 30 apr. 2024
Dear Bryan, Thank you for taking the time a such amazing review! It is rewarding to see that our efforts are appreciate as we constantly work to exceed our guests' expectations! We are pleased to read that you enjoyed the wealth amenities, culinary options. Thank you for acknowledging for our team members, especially Ricardo and Chef Sergio! We will congratulate them on your behalf! Comments like yours motivate us to continue offering the best possible service.We are already waiting for you, to continue to create memorable memories!Best regards,Alejandra MoralesGM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Ivonne

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Toda mi estancia estuvo perfecta, desde luego regresaré, superó mis expectativas, desde el detalle más pequeño hasta el más grande estuvo magnífico y siempre atentos
Bodde här 4 nätter i april 2024
Svar från Alejandra Morales 2 maj 2024
Estimada Ivonne, Gracias por tomarse le tiempo de compartir su maravillosa experience en Hilton Cancun Mar Caribe. Ha sido un placer recibirla y saber que su estancia fue maravillosa. Es gratificante ver que nuestros esfuerzos son apreciados ya que trabajamos constantemente para superar las expectativas de nuestros huéspedes.Esperamos recibirlos muy pronto!Alejandra MoralesGM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Alexis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Alejandra Morales 2 maj 2024
Dear Alexis, Thank you for taking the time to review your stay at Hilton Cancun Mar Caribe. We're glad to learn you had a 5-stars experience during your recent visit! Thank you for being our guest! Warm regards,Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Yvette

Reste i grupp, Reste med familjen
Gillade: Bekvämligheter
It was a good experience
Bodde här 3 nätter i april 2024
Svar från Alejandra Morales 30 apr. 2024
Dear Yvette, Thank you for taking the time to rate your amazing experience. We are already waiting for you, to create memorable memories! All the best, Alejandra Morales GM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

April

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
An amazing resort with the best hospitality!!! Endless food and drinks. Staff are the best!!
Bodde här 3 nätter i april 2024
Svar från Alejandra Morales 30 apr. 2024
Dear April, We appreciate you for being part of Hilton Cancun Mar Caribe experience. It is rewarding to see that our efforts are appreciate as we constantly work to exceed our guests' expectations! We are already waiting for your, to continue to create memorable memories! All the best, Alejandra Morales GM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

8/10 Bra

CATHERINE MARY, Wichita

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Resort was great for the price. The restaurants are not good. The buffet was great.
Bodde här 4 nätter i april 2024
Svar från Alejandra Morales 30 apr. 2024
Dear Catherine, Thank you for taking the time to rate your amazing experience. We are happy to see that you enjoyed our beautiful resort. We are already waiting for you, to create memorable memories! All the best, Alejandra Morales GM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

4/10 Dåligt

yufen

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The stuffs was rude, the service and food are so bad, it can’t believe I was staying at Hilton
Bodde här 5 nätter i april 2024
Svar från Alejandra Morales 29 apr. 2024
Dear Yufen, Thank you for choosing us to host your most recent holidays. It was a delight to have you with us, but we truly regret to read that you experienced many bumps during your holidays. We have shared your comments with the proper departments to address the specific issues you encountered during your stay. We appreciate your feedback, and we assure you that we will work to improve in these areas and offer a better experience to our future guests.We hope we welcome you back on your next visit to the Mexican Caribbean and provide you with a better vacation experience.Warm regards.Alejandra MoralesGM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Yevgen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Alejandra Morales 30 apr. 2024
Dear Yevgen, Thank you for taking the time to rate your experience at Hilton Cancun Mar Caribe. It is rewarding to see that our efforts are appreciate as we constantly work to exceed our guests' expectations!Best regards, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

6/10 Okej

Ashmini

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Alejandra Morales 30 apr. 2024
Dear Ashmini,Thank you for choosing us to host your most recent holidays. Nothing will be greater than have you back, to exceed all your expectations!All the best,Alejandra MoralesGM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

8/10 Bra

nicola, NEW YORK

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a family resort for sure, and it was beautiful. The rooms are pretty standard, so if you are 3 or 4 to a room, I would upgrade to a bigger suite, as many of the rooms have 2 queen sized beds, and a narrow table and bench. I heard the kids club was one of the best by a family. The entertainment staff work so incredibly hard. I went with 11-year-old twins, who were too old for kid's club, and participated in some of the daytime activities. The nighttime events start a little later, and it was fun! They also have a hangout with ping-pong and video games, which my kids loved! The food is pretty good, with tons of options. The drinks are top shelf and were delicious. We stayed in the enclave and had access to the roof top and enclave lounge, which was great! There are plenty of seats by the pool, and the beach is spectacular! Transportation by Thomas Moore was fabulous! Bring $ with you to tip the amazing servers and bar staff. They so appreciate it!
Bodde här 8 nätter i april 2024
Svar från Alejandra Morales 29 apr. 2024
Dear Nicola, Thank you for taking the time to write a review about your recent stay at Hilton Cancun Mar Caribe. Thank you for your comments about our resort, our dining options, our daily activities and of course, our team members! We look forward to host you again, to exceed all your expectations!Cordially,Alejandra Morales GM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

GREGG ALLEN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
HOW EVERY ROOM FACED THE OCEAN
Bodde här 9 nätter i mars 2024
Svar från Alejandra Morales 30 apr. 2024
Dear Gregg, Thank you for taking the time to rate your amazing experience. We are pleased to read that you enjoyed our beautiful rooms and the amazing view! We are already waiting for you, to create memorable memories! All the best, Alejandra Morales GM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Mawel

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and service
Bodde här 4 nätter i april 2024
Svar från Alejandra Morales 29 apr. 2024
Dear Mawel,Thank you for taking the time to rate your amazing experience at Hilton Cancun Mar Caribe All-Inclusive. We look forward to host you again soon! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

yihong

Gillade: Renlighet och personal och service
I had great vacation in this hotel. Will recommended
Bodde här 5 nätter i april 2024
Svar från Alejandra Morales 29 apr. 2024
Dear Yihong,Thank you for taking the time to rate your amazing experience at Hilton Cancun Mar Caribe All-Inclusive. We look forward to host you again soon! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Albin Lanag, Lake country

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service!! Employees their are friendly and some you get really close to like family. Love the place
Bodde här 5 nätter i april 2024
Svar från Alejandra Morales 29 apr. 2024
Dear Albin, We appreciate you taking the time to share your experience at Hilton Cancun Mar Caribe. It is our pleasure to learn that you've enjoyed your recent visit and that your overall experience was positive. We appreciate your kinds of comments about the great service and attention of our team members. We look forward to hosting you again next time! Best regards, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Caren

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was amazing! Clean, with super comfortable pillows and beds. Family friendly but plenty of adult only spaces to swim and hang out. Restaurants were fabulous and the staff were truly top notch in service and knowledge. We had an all-around great time and will definitely stay again!
Bodde här 3 nätter i april 2024
Svar från Alejandra Morales 29 apr. 2024
Dear Caren, Thank you for being part of Hilton Cancun Mar Caribe experience. It's our pleasure to learn you've enjoyed your recent visit and that your overall experience was positive. We are happy that you enjoyed our restaurants and the great service of our team members! It's our pleasure to know that we have met your expectations! We look forward hosting you again next time! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

2/10 Väldigt dåligt

Saher Usmani

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Alejandra Morales 30 apr. 2024
Dear Saher, We appreciate you for choosing us and for sharing your experience with us! We hope we have the opportunity to welcome you back on your next visit to the Mexican Caribbean and provide you with a better vacation experience.Warm regards.Alejandra MoralesGM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Bryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Alejandra Morales 30 apr. 2024
Dear Bryan, Thank you for taking the time to rate your amazing experience. We are already waiting for you, to create memorable memories! All the best, Alejandra Morales GM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Jared

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Alejandra Morales 29 apr. 2024
Dear Jared, Thank you for being part of Hilton Cancun Mar Caribe. We appreciate the time to rate your amazing experience. We hope to see you soon! All the best, Alejandra Morales GM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resortv

6/10 Okej

Eriola

Gillade inte: Personal och service
Bodde här 6 nätter i april 2024
Svar från Alejandra Morales 30 apr. 2024
Dear Eriola, Thank you for choosing us to host your most recent holidays. Nothing will be greater than have you back, to exceed all your expectations!All the best,Alejandra MoralesGM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Madison Rose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Alejandra Morales 29 apr. 2024
Dear Madison, Thank you for being part of Hilton Cancun Mar Caribe. We appreciate you taking the time to rate your amazing experience. We hope to see you soon! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Maria Romina

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excelente servicio de parte del personal y la comida muy rica, la pasamos muy bien.
Bodde här 5 nätter i april 2024
Svar från Zayda Rishmawy 28 apr. 2024
Estimada Maria Romina, Muchas gracias por habernos elegido. Nos complace mucho saber que su experiencia fue maravillosa. Les esperamos de nuevo pronto. Cordialmente, Zayda RishmawyGuest Experience ManagerHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Ruth G

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Alejandra Morales 29 apr. 2024
Dear Ruth,Thank you for taking the time to rate your amazing experience at Hilton Cancun Mar Caribe All-Inclusive. We look forward to host you again soon! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Kathryn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved all the activities and nightly entertainment. Food and drink was amazing too!
Bodde här 7 nätter i februari 2024
Svar från Zayda Rishmawy 28 apr. 2024
Dear Kathryn,Thank you for choosing us to host your most recent holidays! It was a pleasure to have you and ensure that you are having a wonderful time. Thank you for your positive comments on our activities and food and beverage services. We look forward to host you again in the future!Best regards, Zayda RishmawyGuest Experience ManagerHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

MONICA

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Zayda Rishmawy 28 apr. 2024
Dear Monica, Thank you for making us part of your holidays. We are excited to read that your experience was top-notch. We will be happy to receive you again in the near future.All the best, Zayda RishmawyGuest Experience ManagerHilton Cancun Mar Caribe All-Inclusive Resort

4/10 Dåligt

José Alejandro

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
La comida de sus bufetes, mala… el servicio de la mayoría de las áreas también muy mala, no lo recomiendo
Bodde här 5 nätter i april 2024
Svar från Alejandra Morales 29 apr. 2024
Estimado José, Gracias por visitar Hilton Cancun Mar Caribe y tomarse el tiempo de escribir una reseña sobre su reciente visita. Valoramos sus comentarios sobre nuestras ofertas gastronómicas. Tomaremos sus comentarios en consideración y buscaremos formas de mejorar, ofreciendo una mayor diversidad para satisfacer las preferencias de nuestros huéspedes. Esperamos tener la oportunidad de recibirle nuevamente en un futuro cercano para brindarle una experience memorable. Saludos cordiales, Alejandra Morales GM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

8/10 Bra

Brian

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 8 nätter i april 2024
Svar från Alejandra Morales 29 apr. 2024
Dear Brian,Thank you for taking the time to rate your amazing experience at Hilton Cancun Mar Caribe All-Inclusive. We look forward to host you again soon! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Jilleen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location snd beach access. Staff was helpful.
Bodde här 3 nätter i april 2024
Svar från Alejandra Morales 29 apr. 2024
Dear Jilleen, We appreciate you for being part of Hilton Cancun Mar Caribe experience. We are happy to see that you enjoyed our great location and the great service and attention of our team members. We hope to see you soon, All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Gregg

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The entertainment was great!
Bodde här 3 nätter i april 2024
Svar från Zayda Rishmawy 28 apr. 2024
Dear Gregg, We appreciate you for being part of the Hilton experience. Our main goal is to create memorable moments for all our guests, and we are happy to see that we achieved this goal with you. Cordially, Zayda Rishmawy Guest Experience ManagerHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Raphael

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very hospitable staff and clean resort. They have events throughout the day, you’ll never run out of things to do.
Bodde här 3 nätter i april 2024
Svar från Zayda Rishmawy 28 apr. 2024
Dear Raphael, We truly appreciate you for choosing Hilton for your most recent holidays. Thank you for acknowledging our team members and our facilities, we all work with passion in order to provide the best experience for all our guests. We look forward to host you again in the future. All the best, Zayda RishmawyGuest Experience ManagerHilton Cancun Mar Caribe All-Inclusive Resort

8/10 Bra

Chandra

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall great experience
Bodde här 7 nätter i april 2024
Svar från Zayda Rishmawy 28 apr. 2024
Dear Chandra, Thank you for taking the time to share your feedback. We appreciate you for being our guest. Thank you for choosing us. All the best, Zayda RishmawyGuest Experience ManagerHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 3 nätter i april 2024
Svar från Alejandra Morales 26 apr. 2024
Dear Maria, Thank you for being part of Hilton Cancun Mar Caribe. We hope to see you soon! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

8/10 Bra

Ernestina

Reste med sin partner
Our first time here, property is good well kept, there are some lounge chair by the main pool that are broken, need to be removed from the area, other than that everything was good
Bodde här 2 nätter i april 2024
Svar från Alejandra Morales 26 apr. 2024
Dear Ernestina, Thank you for choosing Hilton Cancun Mar Caribe yo host your latest holidays. We appreciate you sharing your feedback with us! We truly hope to host you again soon, it will be a pleasure to have you again to create a new memories! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

8/10 Bra

Adeliane

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
We loved the coffee shop in the lobby, we had an iced coffee everyday! The staff was nice and attentive. Some of the food tastes like it had too much butter, like the mashed potatoes, risotto, and more, but everything else was decent and there were many options. We wished that in the buffet there were more signs clearly labeling what options there were for the freshly made food! Good experience.
Bodde här 6 nätter i april 2024
Svar från Alejandra Morales 26 apr. 2024
Dear Adeliane, We appreciate you taking the time to share your experience at Hilton Cancun Mar Caribe. It is our pleasure to learn you've enjoyed your recent visit and that your overall was positive. We will share your comments with our Food and Beverage Managment and we will take action on these matters. Nothing will be greater than hosting you again to exceed all your expectations! Warm regards, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

olabisi r

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Family friendly, easy to book restaurants. Alot of nightly activities and entertainment. Spa was excellent. Especially Tinathe. Would recommend and come again. Stafg friendly and helpful. Family of 8 (4 kids, 4.adults)
Bodde här 4 nätter i april 2024
Svar från Alejandra Morales 24 apr. 2024
Dear Olabisi,We are excited to read your experience with us! It was a delight hosting you! Thank you for recognizing our team members, especially Tinathe. We will congratulate her on your behalf. We are already waiting for you to host you again! Warm regards, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

8/10 Bra

JUNG HWAN

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very family friendly resort! We enjoyed a variety of programs with our toddler during our stay.
Bodde här 4 nätter i april 2024
Svar från Alejandra Morales 24 apr. 2024
Dear Jung, Thank you for taking the time to share your review with us! Delighting our guest in one of the main objectives and we are able to enjoy this experience in every area of our resort. We look forward to welcoming you again in the near future and continue creating memorable moments in the Mexican Caribbean. Best regards, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Darcee D, Minster

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The food was good. Drinks were really good everywhere except sometimes at the pool bar area, every now and then I’d get one that didn’t taste quite right. The rooms and property were really clean. The staff stood out as simply amazing. There was a lot of good poolside and evening entertainment. Negatives which didn’t affect us, if you were physically challenged, there are a lot of levels and steps. It you like entertainment after 11 pm, you’re not going to find it.
Bodde här 5 nätter i april 2024
Svar från Alejandra Morales 24 apr. 2024
Dear Darcee, We appreciate you taking the time to share your experience at Hilton Cancun Mar Caribe. It is our pleasure to learn you've enjoyed your recent visit and that your overall experience was positive. We are happy that you enjoyed the delicious dining options, our beautiful rooms, poo area and the great service. It's a pleasure to know that we have met your expectations. We look forward to hosting you again next time! Warm regards, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Martha G., Katy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We loved this place!
Bodde här 3 nätter i april 2024
Svar från Alejandra Morales 25 apr. 2024
Dear Martha, Thank you for taking the time to review your stay at Hilton Cancun Mar Caribe. We're glad to learn you and your family had a 5-stars experience during your recent visit.Thank you for being our guest!Best regards,Alejandra MoralesGM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Zharlene

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent!
Bodde här 6 nätter i april 2024
Svar från Alejandra Morales 24 apr. 2024
Dear Zharlene, We appreciate you taking the time to rate your experience at Hilton Cancun Mar Caribe. It's our pleasure to learn you've enjoyed your recent visit and that your overall experience was positive. We look forward to hosting you and your family again next time! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

6/10 Okej

Manpreet

Reste med familjen
Gillade inte: Renlighet
Not a lot of variety for food. They don’t clean the room until you ask them. Fruit would finish after 8
Bodde här 4 nätter i april 2024
Svar från Alejandra Morales 24 apr. 2024
Dear Manpreet, Thank you for taking the time to write a review about your recent visit at Hilton Cancun Mar Caribe. We appreciate your feedback as it helps us to improve. We have shared your comments with the appropriate departments with the purpose to improve. We hope to have the opportunity to welcome you back soon! Warm regards, Alejandra MoralesGM Administrative Assistant

8/10 Bra

Keith

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my stay the hotel was very clean and really nice the food was the only thing that was not on point not a lot of options In buffet and The restaurant was ok nothing spectacular but overall it was a good stay.
Bodde här 4 nätter i april 2024
Svar från Alejandra Morales 24 apr. 2024
Dear Keith, We appreciate you for choosing us for letting is to host your most recent vacations! We appreciate you for our cleanness resort, we will share your comments with our Food and Beverage Managment to improve. Once more, we appreciate you for being part of Hilton Cancun Mar Caribe experience. Best wishes, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Nicolas

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great all inclusive resort. I have been to several in Cancun over the years and this is a resport I would return to with my family. Like the cleanliness, food options, friendly service, and especially the childrens area - Beach Bunch, thank you Sofy for taking care of our kids.
Bodde här 5 nätter i april 2024
Svar från Alejandra Morales 24 apr. 2024
Dear Nicolas, We appreciate you taking the time to share your experience at Hilton Cancun Mar Caribe. It's our pleasure to learn you've enjoyed your recent visit and that your overall experience was positive. We are so happy that you enjoyed the great service of Sofy! We will congratulate her on your behalf.! We look forward to hosting you and your family again next time! All the best, Alejandra Morales GM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

6/10 Okej

SHAO ZHI

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
This was supposed to all-inclusive but ALL of the restaurants were booked well ahead by other guests and we had to go to restaurants outside in the town to eat!
Bodde här 4 nätter i april 2024
Svar från Alejandra Morales 24 apr. 2024
Dear Shao Zhi, Thank you for taking the time to post about your recent experience at Hilton Cancun Mar Caribe. First of all, we offer you a sincere apology for the inconvenience during this visit. In current season we receive many families. We regret if our high occupancy caused any inconvenience during your stay.We hope we have the opportunity to welcome you back on your next visit to the Mexican Caribbean and show you how much we can improve.Warm regards.Alejandra MoralesGM Administrative AssistantHilton Cancun Mar Caribe All-Inclusive Resort

10/10 Fantastiskt

Rachel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Alejandra Morales 24 apr. 2024
Dear Rachel, Thank you for taking the time to rate your star with us! We look forward to hosting you and create new memories! All the best, Alejandra MoralesGM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort

8/10 Bra

Sandra

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just buffet food not the greatest other than that everything else is great!
Bodde här 4 nätter i april 2024
Svar från Alejandra Morales 23 apr. 2024
Dear Sandra, Thank you for being part of Hilton Cancun Mar Caribe. Rest assured that we have shared your comments in order to take action to provide the experience that you deserve. We look forward to welcoming you back soon! All the best, Alejandra Morales GM Administrative Assistant Hilton Cancun Mar Caribe All-Inclusive Resort