I did extensive research regarding hotels in the area. This was by far the most economical choice. The bell hops, front desk, restaurant were excellent. Pool bar, don't hold your breath!
Transportation - Don't get sucked in like we did and get ripped off. Our hotel was 15/20 minutes away from airport and we paid $65 US. TAKE AN UBER!!! We took an Uber back to airport and it was only $15 US. Also, if you're in the downtown area by Hard Rock Cafe, take an uber. 5 minute taxi ride cost us $20 bucks, scam!!!! TAKE AN UBER EVERYWHERE YOU GO
Bell hops - Very accommodating. We needed to store our bags since we got in early and also at the end of our trip. Always willing to help.
Front desk - Extremely professional and helpful. Answered all of our questions and informed us with everything we needed. All reviews are correct regarding "room change" if staying a Saturday night. Not convenient but understood once explained.
Restaurant - All servers were both attentive and professional.
Pool bar- They ignore, ignore, and ignore some more. If you need a drink, go to the restaurant bar.
Food- Sub par and expensive. Picked "breakfast" included option, not the all-inclusive. Did a lot of excursions outside hotel. Saved a lot of money and the food was 10 times better.
Hotel location - Need to take a taxi/uber as there isn't anything around the hotel.
Hotel room- Very outdated but comfortable. Both room shower tubs clogged. Our view was amazing!!